I have just downloaded iOS update but this has locked my iPad screen. Screen shows iTunes symbol with white arrow and padlock below it. I have tried to reboot but I am unable to unlock screen. Can anyone help with this please.
I have downloaded an iOS update on my iPad air2 but it has locked the screen and I can only see the iTunes symbol with a white arrow and a padlock below it. I have tried turning the iPad off and on but the same screen reappears. Has anyone had a similar problem?
What that symbol indicates is that your iPad has gone into recovery mode and now it needs to be restored in order for you to be able to use it again. You can reboot from now until the cows come home and it will not do any good.
You do indeed need to plug your iPad into your computer and use iTunes to restore the device.
Use iTunes to restore your iOS device to factory settings - Apple Support
Just in case you need to use recovery mode.....
If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support
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I have tried to install Creative Cloud but I just get a blank white screen with a black Creative Cloud bar at the top. There are no options to choose 'Apps' etc. Can anyone help?
What happened yesterday may have been caused by the SOPA protest action that was joined by a lot of sites yesterday and such an action won't happen that often.
* http://en.wikipedia.org/wiki/Wikipedia:SOPA_initiative/Learn_more
*http://en.wikipedia.org/wiki/Wikipedia:Bypass_your_cache -
Can anyone help with Ibook previously downloaded on ipad now somehow sitting in icloud and unable to open on ipad . it is greyed out.
I Have this problem as well on my iPad using ios8. I found it only happened after I downloaded the some free books from the bookstore. I have tried to reset all settings but nothing seems to have worked. any ideas??
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I just got a new iMac yesterday. I connected my Itouch and it would appear I have lost all my songs! Can anyone help? This is my first Mac and I am very intimidated by it.I
How did you get your songs onto your iPod Touch?
If purchase directly from iTunes you can download them again.
If your iPod is synced to iTunes on a Windows PC, then, sync your iPod to that computer.
If this is your first Mac, are you migrating from a Windows PC?
You may be interested in Apple's support pages on switching to Mac from PC.
http://www.apple.com/support/switch101/ -
I am unable to sync my Outlook calendar with my Iphone. I have noted that the Icloud Outlook add in is not ticked When I attempt to load it from the designated file nothing happens Can anyone help with this? Robyn
Re: check that the appointments in my phone are going into iCloud calendars....exactly how do I do this? I fear this is a really stupid question!
My iCloud account is set up with my Apple ID as one email account (for example [email protected]) which is the email account I use to sign up for internet sites like Amazon, Apple,etc, so that I can differentiate vendors/mass emails. But my default calendar on my iPhone is in a different email name (ie [email protected]) which I use for most communications to friends, relatives, etc. and it is this account that holds most of my appointments. To further complicate things I have other email accounts that I use for business/professional and community work. If I want all my calendars to show on my iPhone AND sync to my iCloud, do I set this at the phone level or the iCloud level? or both?
Let me clarify....It looks like if I go into appointments that I previously set up through my personal account (ie above [email protected]) and edit the entry on my iPhone, selecting the iCloud "home" calendar within the entry, it will then sync to my iCloud account, no problem....do I have to do this to EVERY entry I have? or is there a way to name my personal account as one to sync to iCloud? -
can anyone help with facetime? im getting missed calls but it doesnt actually come up with an incoming call.....the person im trying to contact just gets missed calls also?
I've noticed that once you miss a call on FaceTime on a desktop Mac, it won't work properly again until you restart the machine.
I sent in Feedback so we'll see how that goes. -
Please can anyone help with the continuing password rejection problem with email on my imac.My Ipad and other systems work fine but despite reloading my password on imac it bounces back.Apple store has been visited and I have tried everything they suggest.
I use free Yahoo mail webMail access because folders I created in webmail access doesn't get set up in Apple Mail. While I was searching for post about password and keychain issues, I stumbled on several threads that complain about Mail folder issues, so I'm holding off on Apple Mail.
On the password and keychain issue that your post is all about. I've been using login keychain to save and automatical fill my login screens for a year or so successfully, with Safari and Chrome. Automatic form fill also works for Facebook login. Unfortunately, about 4 to 6 months ago, automatic password form fill stopped working with Yahoo webmail, while still worked for GMail (Safari and Chrome). I tried deleting the password entry for my two Yahoo email accounts to start fresh, but neither Safari not Chrome will even ask me if I want to save the password. I was so frustrated that I eventually installed the keypassX 0.43 (password manager) that is quite primitive sompare to OS X's keychain (when it works). Probably no surprise to you yet.
The surprise, to me at least, is that, for whatever reason, password auto form-fill from keychain started working again for Yahoo webmail login on Safari about 5-7 days ago. Still doesn't work on Chrome!
Two tips I can share, at least with webmail access:
1. Password is save only for one of my yahoo mail accounts. When I login in with my other yahoo account, I get no prompt to save the password, and form fill doesn't work when I try to log in a second time with my other Yahoo mail account.
2. On inspection of my login keychain, I see a webform password item saved for my Yahoo account that works with keychain. The name of the password is: login.yahoo.com(MyAccountName1#). When I open the password item and look in the Access Control tab, I see Safari and Chome are listed as allowed to access this password item..
I also an "Internet password" item with a name of just login.yahoo.com. When I open the the password item, it looks just like the password item created for MyAccountName#1, but the MyAccountName#2 is listed in the Account field. Inside the Access Control tab, no apps are listed in access permission. I added Safari and Chrome to the lists of allowed app, saved the password item.
Now when I bring up the Yahoo login page(by bookmark) on Safari, form fill fills in MyAccountname#1 for name and the proper password and I can login in. When I change the name to MyAccountName#2, the correct password is retrieved and I can log in! Alas, it still doesn't work on Chrome.
BTW, I changed the password item type from "Internet password" to "Web Form password" and saw no difference! I also edited the name to be "login.yahoo.com (MyAccountName#2)" to look like the web form password item that works, but it has no effect either.
From my experimentation, here's my observation:
1. A Web Form password item is created for the first account name(MyAccountName#1) for login.yahoo.com and typed as Web Form password. When I log in using MyAccountName#2, an Internet Password is created, but no applications are listed as allowed to access the password item, even when the password item was created after just logged in and logged out to yahoo with the account name and password for MyAccountName#2.
2. Manually adding Safari as an app that is allowed to use the password item works. Doesn't work with Chrome!
The version of Safari I'm using is Version 5.1.7 (6534.57.2). My installed version of Chrome is Version 21.0.1180.79 beta. -
I have Windows XP, 32 bit version 2002 Svc Pack 2 and when trying to download iTunes 10.5.1 I am getting the following "The older version of Bonjour cannot be removed. Contact your technical support." I've tried a good number of remedies to no avail. Can anyone help?
For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
If you are running 64-bit Windows and the above steps haven't helped try installing the version of iTunes that can be downloaded from this support document. iTunes 12.1 for Windows (64-bit — for older video cards)
If you still have no luck try reinstalling iTunes 12.0, links in the user tip.
tt2 -
Hi can anyone help with a mac that had magnet put on it. I turned it on and then off but a white screen appears with a file with a question mark on it?
File icon with ? mark on it means it can't read from the hard drive. The hard drive is now wiped or bad. If just wiped then you will need to reinstall your operating system, OS X. If bad you will need to replace the drive.
Start with booting the computer from the OS X install DVD that came with your system. If the Mac came with Lion Pre-Installed then you use the Lion internet recovery system to reinstall (Hold down Command+r keys or Command+Option+r keys to boot the computer from over the internet to the Lion recovery HD system).
Good Luck. -
My Iphone4 has a wifi option but i'm unable to highlight it. It simply says NO WIFI. Can anyone help with this??
Try the suggestions here: iOS: Wi-Fi or Bluetooth settings grayed out or dim
Be aware that, if these don't work, you may have a hardware problem with your iPhone. -
can anyone help with problem updating iphone5s cant get anything only apple on screen sometimes screen flashes blue
Hey damien555,
Thanks for the question, I understand how frustrating this may be. It sounds like the update process may have been interrupted, and to resolve the issue, we’ll need to restore your device in recovery mode with iTunes:
If you can't update or restore your iOS device
http://support.apple.com/kb/HT1808
Thanks,
Matt M. -
I get an error stating cc cookies dir: cannot make folder / cookies: Permission denied (error 13) when I attempted to download the creative cloud installer on my Mac. Can anyone help with similar pop up window? I'm trying to get a trial version of CS5.
You do not need to involve Creative Cloud to install/try the trial version of CS5...
You can download the trial version of the software thru the page linked below and then use your current serial number to activate it.
Be sure to follow the steps outlined in the Note: Very Important Instructions section on the download pages at this site and have cookies enabled in your browser or else the download will not work properly.
CS5: http://prodesigntools.com/all-adobe-cs5-direct-download-links.html -
If only it were that simple. Many of us have no "none" available.
Since the guy on the other discussion clearly had no desire to help anyone, I thought I'd ask here instead... can anyone help with this?Open iTunes and navigate to the app store. Select a free app to download. A simple way to do this is to scroll down to the top free apps box on the right hand side, hover your mouse over the first item and click on the free button that appears when you hover over it.
A pop up will open asking you to sign in with your Apple ID click "create new account", click continue to create your account. Check the box to accept the store terms and conditions and click continue.
Enter your email address, password, security question, and date of birth, click continue. Now, you will be asked to provide a payment method. Note now that the last option says "none". -
I have just downloaded iOS 7.0.2 to my iPhone, but now I am stuck in the icloud agree to terms & conditions, i press agree and nothing happens, it just says confirm, I press agree again and nothing, which means I am locked out! Any ideas
There's a discussion here with several possible solutions to this that you can try: https://discussions.apple.com/thread/5321627?start=0&tstart=0.
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