I have just downloader Maverickto my iMa. Afterdowloading an update I cannot use my Apple ID as the system is automatically inserting a long defunct ID and will not let me alter it. Is there any help available.
Hi all. I have just downloaded Mverick on to my computer. I also then installed a couple of updates.
I then tried to open iPhoto to be told that I could not open the version on my machine. I then went back to the Apple updates and found one updating I photo.
So I click update and am looking at a box with an apple ID I havent used for three years and there is no way I was able to change it. Strangley when logging on to this support community site I was able to enter my current username and password thus enabling me to ask for advice. I am not a great compter expert and have somewhat defective eyesight which accounts for the mistype in community name.
Any advice gratefully received.
Appleodiot (aka Appleidiot)
Hi Apple ...(you are not),
Welcome to the Support Communities!
There are a couple of places where the Apple ID is used, so the first thing I would suggest is to go to the appleid.apple.com website and make sure everything is up to date there. Then, sign out of your iTunes Store Account and sign back in with the correct Apple ID and password. Finally, look at the settings for your Computer Administrator account and make sure that is correct as well. I'm including a few articles for you that explain this information in more detail.
Apple ID: Changing your Apple ID
http://support.apple.com/kb/HT5621?viewlocale=en_US
Rescue email address and how to reset Apple ID security questions
http://support.apple.com/kb/HT5312
Apple ID: What to do after you change your Apple ID
http://support.apple.com/kb/HT5796?viewlocale=en_US&locale=en_US
This is the information on how to confirm or change your User Admin account for the computer itself.
OS X Mavericks: If you forget your login password
http://support.apple.com/kb/PH14120?viewlocale=en_US
I hope this information helps ...
- Judy
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