I have just purchased a MacBook Pro and iWork's. when I try to upload documents using iCloud, it now wants me to purchase iWorks for iOS ? Do I need to purchase both versions?

I have just purchased a MacBook Pro and iWork's. When I try to upload documents using iCloud, it now wants me to purchase iWorks for iOS ? Do I need to purchase both versions?

To be able to use documents at iCloud.com, you need at least one iOS device that uses the same account with at least one of the iWork apps installed.

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I have just bought a Macbook Pro and sync data from my old version onto the new one...However when I tried opening the mail client...Message window does not appear.

I have just bought a Macbook Pro and sync data from my old version onto the new one...However when I tried opening the mail client...Message window does not appear. The old Macbook Pro I was using used Snow Leopard. Now with the new it is a Lion. Toruble now when I click onto new message window I have the spinning icon which show it is trying to load. However it fails and Im left with having to Force Quit it. How can I resolve this problem

Tunes: How to move [or copy] your music to a new computer [or another drive] - http://support.apple.com/kb/HT4527
Quick answer if you use iTunes default preferences settings: Copy the entire iTunes folder (and in doing so all its subfolders and files) intact to the other drive. Start iTunes with the option (shift on Windows) key held down and guide it to the new location of the library.
Downloading (using iOS or computer) past purchases from the App Store, iBookstore, and iTunes Store - http://support.apple.com/kb/ht2519 - enabled with iTunes 10.3 and newer; not available in all countries; apps, books (not audiobooks), music, t.v. shows, and movies (some - not all studios have permitted this). Movies currently available in the USA only. Downloading previously purchased movies and TV shows requires iTunes 10.6 or later. Discontinued items not available. For items not included in the iCloud list (e.g., ringtones), or locations or computer systems where iCloud is not (yet?) available, you only get one download per fee paid. Apple notes it is your responsibility to back up your purchases.
Select the store on the left side of iTunes.
Click on Purchased on the right side under Quick Links.
You can re-download your available previous purchases.

I have just bought a macbook pro and i want to use an ext hard drive with it which i previously used on a windows computer, but when i plug it in it doesn't show up on my macbook pro, I've wiped it and just need to format it but don't know how, help

i have just bought a macbook pro and i want to use an ext hard drive with it which i previously used on a windows computer, but when i plug it in it doesn't show up on my macbook pro, I've wiped it and just need to format it but don't know how, any help would be much appreciated

Try the other USB port. If it still doesn't show up in Disk Utility then there may be something wrong with your Mac. Try something else in each USB port and see if it is seen. If the other thing, like a USB thumb drive, does show up in disk utiltiy then the USB ports are fine.
Power down the system and restart with the drive connected, go to DU and see it it is seen.

I have just owned a macbook pro and trying to learn things since i have all along used windows laptop. My first question is : when there are two files i am working together, one above the other on screen, how you switch over between the two with key ?

I have just owned a macbook pro and trying to learn things since i have all along used windows laptop. My first question is : when there are two files i am working together, one above the other on screen, how you switch over between the two with key ?

Hi...
Mac OS X keyboard shortcuts
Control-F4
Move focus to the active (or next) window
Shift-Control-F4
Move focus to the previously active window
By the way... since you are new to Mac, click a clear space on your Desktop. You should see "Finder" top left corner of the screen in the menu bar.
Click Help then click Help Center
As an example type in keyboard shortcuts
You can use the Help menu for almost any application on your Mac.
Apple - Find Out How - Mac Basics
For held switching from PC to Mac > Apple - Support - Switch 101

I have a MacBook Pro and can't print pdf files or word documents using my HP Wireless Photosmart Printer. It will print files from the internet. Any suggestions or ideas will be greatly appreciated. Thank you.

I have a MacBook Pro and can't print pdf files or word documents using my HP Wireless Photosmart Printer. It will print files from the internet. Any suggestions or ideas will be greatly appreciated. Thank you.

Hello, SoonerAnesthetist.
Thank you for visiting Apple Support Communities.
Here is an article that I would recommend going through when experiencing this issue.
OS X Mavericks: Solve printing problems
http://support.apple.com/kb/PH14142
Cheers,
Jason H.

I have just bought a Macbook Pro and need to know how I transfer songs, films etc purchased on other devices to my new device. Can anyone help?

Hi all,
How do I transfer items bought on other devices (mainly my iPad) to my new MacBook Pro?
Rob

Hello there, RobW1982.
The following Knowledge Base article offers up some great information for accomplishing what you're looking to do:
iTunes Store: Transferring purchases from your iOS device or iPod to a computer
http://support.apple.com/kb/ht1848
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

I have just rebuilt my Macbook pro and I use a mouse which plugs in. Since the rebuild it will not perform an open instruction, or the track pad either, which it use to do. Anyone any ideas

Since I installed a clean rebuild of my system my track pad and mouse will not open a folder or file using a double click. I have to use Apple key plus O. I have checked the preferences but cannot see anything that will help me.

While we all have MacBooks in this forum most of us don’t have Lion. There's a Lion Support Community where everybody has Lion. You should also post this question there to increase your chances of getting an answer. https://discussions.apple.com/community/mac_os/mac_os_x_v10.7_lion

I have just bought a MacBook Pro and want to transfer my iTunes library from my old laptop to mac. I've prepped and copied the library to an external hard drive then loaded it onto my mac however none of the music or apps are appearing.

I've moved my library to my Mac but none of my apps and only some purchased music/books appear in itunes. I'm sure I'm missing something but I'm new to Mac's so not sure what! Any help appreciated

Tunes: How to move [or copy] your music to a new computer [or another drive] - http://support.apple.com/kb/HT4527
Quick answer if you use iTunes default preferences settings: Copy the entire iTunes folder (and in doing so all its subfolders and files) intact to the other drive. Start iTunes with the option (shift on Windows) key held down and guide it to the new location of the library.
Downloading (using iOS or computer) past purchases from the App Store, iBookstore, and iTunes Store - http://support.apple.com/kb/ht2519 - enabled with iTunes 10.3 and newer; not available in all countries; apps, books (not audiobooks), music, t.v. shows, and movies (some - not all studios have permitted this). Movies currently available in the USA only. Downloading previously purchased movies and TV shows requires iTunes 10.6 or later. Discontinued items not available. For items not included in the iCloud list (e.g., ringtones), or locations or computer systems where iCloud is not (yet?) available, you only get one download per fee paid. Apple notes it is your responsibility to back up your purchases.
Select the store on the left side of iTunes.
Click on Purchased on the right side under Quick Links.
You can re-download your available previous purchases.

HT1338 I have just bought a MacBook Pro and was eligible to acquire Mountain Lion for free. However, when I insert the password I received in the redeem tab in the AppStore I am told "The code is not valid". What can I do?

Pretty much the question says it all!

Welcome to the Apple Support Communities
Are you inserting the redeem code in the App Store or in the iTunes Store? You've received two emails, one with the password to open the file and another one with the file with the code. Are you typing the redeem code or the password in the App Store?

TS3694 i have just formatted my iphone without having any backup, when i try to restore it using itunes the process starts but at the end it gives error 1015, i think its because i don't have any backup files, the iphone is not running it only shows a usb

how can i get everything back?

Error 1015 occurs when a phone is jailbroken. Jailbreaking the iPhone voids any warranty and support from Apple, including this forum.
You can receive no further help here.

I have a wireless network at home. I run my iphone and ipad on it with no problems. Just purchased a MacBook Pro, and now my wi-fi keeps disconnecting and i get an error message saying another device is using the same IP address. What does all this mean?

I have a wireless network at home. I run my iphone and ipad on it with no problems. Just purchased a MacBook Pro, and now my wi-fi keeps disconnecting and i get an error message saying another device is using the same IP address. What does all this mean?

Hello AKCamus
To give you some ideas of what to do next, I have provided a few articles that will give some troubleshooting Wi-Fi connections and recommended Wi-Fi settings.
iOS and OS X: Recommended settings for Wi-Fi routers and access points
http://support.apple.com/kb/HT4199
iOS: Troubleshooting Wi-Fi networks and connections
http://support.apple.com/kb/ts1398
Troubleshooting Wi-Fi issues in OS X Lion and Mac OS X v10.6
http://support.apple.com/kb/HT4628
Thanks for using Apple Support Communities.
Regards,
-Norm G.

I just purchased a macbook pro and was wondering about an install disk. It seems to be missing some of the applications that should be on it from a fresh install. I was wondering if I would have to purchase a new OS and do a fresh install?

I just purchased a macbook pro and was wondering about an install disk. It seems to be missing some of the applications that should be on it from a fresh install. I was wondering if I would have to purchase a new OS and do a fresh install?

Ahhh, well you never mentioned that before. You need to contact your friend from whom you purchased the computer. He/She should have any and all install discs for any third-party software included as well as for OS X and the original pre-installed software.
Apple will gladly sell you replacements for any discs that did come with the computer originally, but they will not do anything for you because you purchased the computer used. If it's in warranty still, then you can get any warranty covered things taken care of through AppleCare:
Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
To contact product and tech support visit online support site.

I just purchased a macbook pro and I am trying to connect my canon MG 5220 to it. I lost instal disc

I have just purchased a macbook pro and I am trying to connect my MG5200 to it. I have lost my installation disc. Please Help! Thank You.

Hello.
You can download the necessary files from the following website:
http://www.usa.canon.com/cusa/support/consumer/printers_multifunction/pixma_mg_series/pixma_mg5220#D...
If you need additional assistance with the process, please contact us at http://bit.ly/Phone_Support for further assistance. Thanks!
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Just purchased a MacBook Pro and working on IMovie. Can I burn my movie on a plain DVD??

Just purchased a MacBook Pro and working on IMovie. Can I burn my movie onto a DVD.? (I don't have IDVD and understand it's not available to my computer.

No. You need a DVD authoring application such as iDVD.
New machine purcahses do not include iDVD and iWeb as part of the iLife '11 suite of apps but that doesn't mean they don't work in Lion.
Apple no longer sells iDVD or iWeb so you'll have to search for a reseller of the iLife '09 or '11 DVD or use a more expensive authoring app like Toast.

I have recently purchased a macbook pro and i gave my macbook to my wife, how can she recover the apps i bought and paid for so she can use the Pages, Numbers and Keynote

i have recently purchased a macbook pro and i gave my macbook to my wife, how can she recover the apps i bought and paid for so she can use the Pages, Numbers and Keynote

If you bought/paid for them in the Mac App Store, you would just need to sign in to the MAS with the Apple ID you used to purchase them, go to purchases, and click install.
As for the limited licensing that Bordy brought up, the TOS for the MAS states:
"Apps from the Mac App Store may be used on any Macs that you own or control for your personal use."
If you installed them from an iWork disc, just pop the disc back in and reinstall.
Regards,
Gnomish8

I have just purchased a MacBook Pro and iWork's. when I try to upload documents using iCloud, it now wants me to purchase iWorks for iOS ? Do I need to purchase both versions?

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