I have just purchased an iphone 4 and it plays ringtones and games sounds but it wont play music or sound from youtube

hep!!!!!!!

Start up a video in the YouTube app. Once the video is playing, tap the screen once. You should see a volume slider appear near the bottom of the screen. Slide it with your finger all the way to the right.

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I have just purchased an iphone today and it is coming up with a picture on the screen of the usb connector and itunes symbol. It also says that I now have no service and can only make emergency calls

I have just purchased an iphone today and it is coming up with a picture on the screen of the usb connector and itunes symbol. It also says that I now have no service and can only make emergency calls

Just a thought, but maybe consider returning the device. Seems it might be a bit too complicated for you.

I have just purchased the iPhone 5s and my previous phone was backed up on iCloud. However when I restored this on my new phone my photos are still being restored after 4 days. Shows the amount there but no pictures?

I have just purchased the iPhone 5s and my previous phone was backed up on iCloud. However when I restored this on my new phone my photos are still being restored after 4 days. Shows the amount there but no pictures? Is there anything I can do to get them back as my other phone has now been cleared. On my iCloud storage it still shows that my previous phone had all the info still?? I'm confused!

Many users have lost photos while preforming a restore from backup or upgrading the iOS. Recall, only photos in the camera roll are backed up to iCloud. There is a way to turn backups for camera roll on/off, perhaps these users had camera roll turned off.
See:
Settings>icloud>Storage & Backups>Manage Storage, tap the device's name and on the next screen, be sure Camera Roll is turned on.
IMPORTANT...
Photos should be regularly synced to a computer (like you store photos from a digital camera) using either USB via iTunes (on a mac use iPhoto or Aperture to move them to an album) or using photo stream. If using Photo stream, but sure to move the received photos to a permanent album. If you have been doing that, then you can sync those photos back to your device.
Or, you can find other apps in the app store that send camera roll photos to a service like Dropbox.
If you haven't been saving photos except relying on iCloud to store them in a backup, then that is risky, as many users have discovered. I'm afraid I have no advice in this case - there is no "cure".

TS1368 my brother has an iphone and his details are on my computrer i have just purchased an iphone and now have all his stuff on my phone. ive created an apple id but i still dont know how to add another phone to the apple account! please help

my brother has an iphone and his details are on my computrer i have just purchased an iphone and now have all his stuff on my phone. ive created an apple id but i still dont know how to add another phone to the apple account! please help

when you open the app store scroll down to the bottom it will display the apple id currently in use, change it to your normal apple id email

Hi, I have just purchased a ipad mini for my wife and have registered it in my name so that i can add some apps that i think she would appreciate. However if i want to contact her using face time it is registered in my name, how do you get around that?

Hi I have just purchased an i pad for my wife and have registered it in my name to add some apps prior to giving the i pad to her. However, for using face time and games where you can link via wifi it will look as though there are two of the same, if I am trying to link her ipad to mine. How do you get around this?

Assign an email address (gmail.com?)
Using FaceTime http://support.apple.com/kb/ht4319
Troubleshooting FaceTime http://support.apple.com/kb/TS3367
The Complete Guide to FaceTime + iMessage: Setup, Use, and Troubleshooting
http://tinyurl.com/a7odey8
Troubleshooting FaceTime and iMessage activation
http://support.apple.com/kb/TS4268
Using FaceTime and iMessage behind a firewall
http://support.apple.com/kb/HT4245
iOS: About Messages
http://support.apple.com/kb/HT3529
Set up iMessage
http://www.apple.com/ca/ios/messages/
iOS 6 and OS X Mountain Lion: Link your phone number and Apple ID for use with FaceTime and iMessage
http://support.apple.com/kb/HT5538
How to Set Up & Use iMessage on iPhone, iPad, & iPod touch with iOS
http://osxdaily.com/2011/10/18/set-up-imessage-on-iphone-ipad-ipod-touch-with-io s-5/
Troubleshooting Messages
http://support.apple.com/kb/TS2755
Troubleshooting iMessage Issues: Some Useful Tips You Should Try
http://www.igeeksblog.com/troubleshooting-imessage-issues/
Setting Up Multiple iOS Devices for iMessage and Facetime
http://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htm l
FaceTime and iMessage not accepting Apple ID password
http://www.ilounge.com/index.php/articles/comments/facetime-and-imessage-not-acc epting-apple-id-password/
Unable to use FaceTime and iMessage with my apple ID
https://discussions.apple.com/thread/4649373?tstart=90
How to Block Someone on FaceTime
http://www.ehow.com/how_10033185_block-someone-facetime.html
My Facetime Doesn't Ring
https://discussions.apple.com/message/19087457
To send messages to non-Apple devices, check out the TextFree app https://itunes.apple.com/us/app/text-free-textfree-sms-real/id399355755?mt=8
How to Send SMS from iPad
http://www.iskysoft.com/apple-ipad/send-sms-from-ipad.html
You can check the status of the FaceTime/iMessage servers at this link.
http://www.apple.com/support/systemstatus/
 Cheers, Tom

HT1349 Hi all,I have just purchased new iphone but have difficulty in completing the itunes download with message : problem with Windows installer package. A program run as part of the setup did not finish as expected.

Hi all,I have just purchased new iphone but have difficulty in completing the itunes download with message : problem with Windows installer package. A program run as part of the setup did not finish as expected.
Would appreciate help...its driving me up the wall!!

Perhaps let's first try updating your Apple Software Update.
Launch Apple Software Update ("Start > All Programs > Apple Software Update"). Does it launch and offer you a newer version of Apple Software Update? If so, choose to install just that update to Apple Software Update. (Deselect any other software offered at the same time.)
If the ASU update goes through okay, try another iTunes install. Does it go through without the errors this time?

I have just purchased two iPhone 5s one has an annoying rattle near the camera why is this?

I have just purchased two iPhone 5s - one has an annoying rattle and one does not. After lots of research many seem to have the same problem. Does anyone know what Apple say about the problem?

They are under warranty ,take it to an Apple Stoe Genius bar

Hello, I have Just purchased an iphone 5 2 weeks ago but when I look through my USB power adapter, there is no serial number printed inside the USB opening, can I know is it a fake one?

Hello, I have Just purchased an iphone 5 2 weeks ago but when I look through my USB power adapter, there is no serial number printed inside the USB opening, can I know is it a fake one?

If you purchased it from Apple or an authorized Apple reseller, it's genuine.
If not, it is very likely to be counterfeit and dangerous to use. Counterfeit power adapters often bear fraudulent consumer product safety markings. It is difficult or impossible to distinguish a genuine power adapter from a counterfeit from an exterior inspection, and inspecting its interior destroys the adapter.
From http://www.apple.com/support/usbadapter-takeback/:
If you need a replacement adapter to charge your iPhone, iPad, or iPod, we recommend getting an Apple USB power adapter. For a limited time, you can purchase one Apple USB power adapter at a special price — $10 USD or approximate equivalent in local currency. To qualify, you must turn in at least one USB power adapter and bring your iPhone, iPad, or iPod to an Apple Retail Store or participating Apple Authorized Service Provider for serial number validation.
If in doubt, do not use it.

HT4623 I have just upgraded my iPhone 4S to OS6.1 and now I cannot link or connect to the App Store

I have just upgraded my iPhone 4S to OS6.1 and now I cannot link or connect to the App Store, any ideas?

To do this your device should be firstly connected to computer and iTunes is open. Put your device into dfu mode: 1.turn off your device 2.press and hold power and home button simultaneously for 10 seconds and release power and keep holding home until iTunes says a device in recovery mode. now should be able to restore.

LR 5.6 keeps on crashing on even selecting adjustment brush and import and export, very flustrating considering i have just purchased a monthly contract, using both raw and jpeg files .

LR 5.6 keeps on crashing on even selecting adjustment brush and import and export, very flustrating considering i have just purchased a monthly contract, using both raw and jpeg files . please can anybody help , it runs incredibly slow too.

LR 5.6 keeps on crashing on even selecting adjustment brush and import and export, very flustrating considering i have just purchased a monthly contract, using both raw and jpeg files . please can anybody help , it runs incredibly slow too.

My daughter has an iPod touch using my apple ID, I just purchased an iPhone with the same ID. Is there a way to keep my stuff seperate from her ipod but still share the iTunes account?

My daughter has an iPod touch using my apple ID, I just purchased an iPhone with the same ID. Is there a way to keep my stuff seperate from her ipod but still share the iTunes account? I was looking through the photo section on my iPhone and found pics my daughter has taken from her iPod. I do not want my pics, emails, etc to show up on her iPod. Is there a way to stop this from happening or do I have to create a different Apple ID for her to use instead?

If you have iOS 8 on all devices then:
If under 13 years create a new ID for her by:
Family Sharing and Apple IDs for kids - Apple Support
The use family sharing to share apps
http://www.apple.com/ios/ios8/family-sharing/
Family purchases and payments - Apple Support
If underage and not i)S on all devices then you have to create an ID for here under your name and supervise it use:
Create a NEW account using these instructions so yo do not have to use a credit card.
Make sure you follow the instructions. Many do not and if you do not you will not get the None option. You must use an email address that you have not used with Apple before. Make sure you specify a birthdate that results in being at least 13 years old
Creating an iTunes Store, App Store, iBookstore, and Mac App Store account without a credit card
More details of how:
http://ipadhelp.com/ipad-help-tips-tricks/how-to-get-free-apps-from-the-app-stor e-without-a-credit-card/
Use the new ID on her iPod but only for:
Settings>Messages>Send and Receive
Settings>FaceTime
Settings>GameCenter
and Settings>iCloud if you want her to have separate Contacts Calendar and some other things.
Continue to use the same/common Apple ID for Settings>iTunes and App stores so you can share purchases.

I have just purchased Apple TV today everything works fine on my TV but I don't no how to get it connected to my ipad or I phone

I have just purchased Apple TV today everything works fine on my TV but I don't no how to get it connected to my ipad or I phone

Welcome to the Apple Community.
Assuming both devices are on the same network and that AirPlay is not turned off on the Apple TV, then simply tap on the screen when you are watching content you wish to stream to your Apple TV, then tap the airplay icon that appears in the control bar, choose the Apple TV from the menu that appears.
When displaying the content you wish to mirror on the iPad 2 (or better), iPad Mini, iPhone 4S (or better), double tap the home button (quickly) and swipe the bottom row of apps to the right to reveal the playback controls, tap the AirPlay icon and select your Apple TV from the list of available devices.

I have just erased my iphone 3gs n the reset is taking place but its been more than an hour since the black screen is loading ? what should i do

I have just erased my iphone 3gs n the reset is taking place but its been more than an hour since the black screen is loading ? what should i do

Do a
Reset: Hold down the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Note: You will not lose any data

I have just purchased my Iphone 4s, and the volume of the sound is very low, I can hardly hear the other person. I have tried the button for higher volume, but there is no change

I have just purcahsed my Iphone 4s, and the volume is very low, I can hardly hear the other person talk. I have tried the botton for higher volume, but it doesn`t work. Can anybody give me an answer to what is wrong?

Did u take out the screen protection?

I have just purchased an iphone 5 on ee but wanting to use it with an o2 sim

Hi, I have just purchased an Apple Iphone 5 which is locked to EE, i am wanting to put my o2 sim card in it, how can i get the phone unlocked? Thanks

Hi,
You need a PAYG sim with £8.99 in credit then you need to follow this process. https://myaccount.ee.co.uk/device-unlock/
Thanks,

I have just purchased an ipod shuffle for my husband and trying to download itunes for him. i entered the email address and click download and nothing happens???

I have just purchased an ipod shuffle. I am trying to download iTunes. I enter email address and click download and nothing happens??

Hello tinars,
The article linked below details some useful instructions that can help get iTunes downloaded and installed.
Issues installing iTunes or QuickTime for Windows
http://support.apple.com/kb/HT1926
Cheers,
Allen

I have just purchased an iphone 4 and it plays ringtones and games sounds but it wont play music or sound from youtube

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