I have just tried to purchase £2.99 worth of coins on an app and money has gone from my account?

Hi , i have just tried to purchase £2.99 worth of coins on an app and money has gone from my account but i havnt got the coins, is their a way to get my money back or get the coins on my account? thanks

Contact iTunes support. http://www.apple.com/emea/support/itunes/contact.html

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    Ok so I found it. BUT! it says there are no downloads available...what has happened to the other 16 or so tunes I have paid for?  I "reported a problem" but what/how will they respond?

  • Purchased an itunes product in March this year, has gone from my account, can I still download without re-paying

    I purchased an itunes product in March this year (ibook) and it has gone from my host computer, can I still download it again without re-paying

    Hi Paula,
    Thanks for using Apple Support Communities.  You can download past purchases again by following these instructions:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store
    http://support.apple.com/kb/ht2519
    Cheers,
    - Ari

  • I have just tried to sync my iphone. Error message saying it cannot be synced has popped up quoting error code (-50). I have just removed old iphone backups from itunes but was very careful to not delete the current one. What does this code mean?

    Hi there,
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    You'll have to pardon my ignorance of some  computer terminology; I'm a retired manager and not a computer technician, hence my muddling up of client and server terminology.
    Re your comment about Port 339: I did qualify this with (?).  As I wrote, it all happened at lightining speed and the guy at the Genius Bar didn't bother explaining what he was doing.  Port designation contained 3s and 9s to the best of my recollection.
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    All the other set-up advice to date yielded a similar result; inability to send from my account to her inbox.  Perhaps deleting her details from the account altogether and setting them up again from scratch may be the solution and I shall try that in due course.  The impediment that I have with this at the moment is that my ISP admits that it has 'a technical problem with its email servers' and some of its related web pages that prevent my doing this myself.  I will have to go through the telephone 'help' line and ask the technician to set it up at their end on my instructions.  This has some disadvantages in that I have to divulge the password to the account to the operator rather than keeping it anonymous by doing it on-line.   You may have solved the problem, but until I can successfully sort out a working mailbox for my wife i cannot definitively say so.
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  • I have just tried to instal the latest version of itunes, it failed and i have amessage that says ' an application has made an attempt to load the C routine library incorrectly@ also error 7  windows 1114.  I have totally uninstalled itunes and cannot eve

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    Try the following user tip:
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  • TS1474 I have just tried to sync my iphone with my computer. All my purchased songs were replaced with what was on my computer which was nothing. How can i get them back onto my phone or computer?

    Hi, I have just tried to sync my iphone with my computer. I must have clicked the wrong thing, now all the songs i purchased through my phone from itunes were replaced with the itunes that was on my computer, which is nothing. Any ideas on how can i get them back onto my phone or computer? I can see them in the itunes store under purchases, but there are no options for me to download them again.

    Hi J8on,
    Thanks for visiting Apple Support Communities.
    You can find the steps to download past iTunes purchases to your computer or iPhone in this article:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store
    http://support.apple.com/kb/HT2519
    Regards,
    Jeremy

  • Hi there, have just tried purchasing an album in iTunes but the price tab is greyed out. This is like it for non explicit songs, yet the explicit songs and albums I can purchase fine. Seems a bit back to front to me, any ideas?

    Hi there,
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    Try this previous discussion:
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  • TS1702 I have just tried to install Anthill to my iPod touch Gen 4. I get a message "Anthill failed to install" on the iPod. I already had Anthill Free installed so deleted it. I can install other free apps but not Anthill Free. Have tried the 7 steps. An

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    - Maybe here:
    iPhone, iPad, iPod touch: Unknown error containing '0xE' when connecting
    - Try redownloading the app directly to the iPod by:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store

  • I have just tried to connect my Mac book pro to an LG Plasma TV via an iWires Mini DisplayPort to HDMI cable. All I get on my TV is the Mac wallpaper and nothing else. I am missing something really silly, could anyone help please.

    I have just tried to connect my Mac book pro to an LG Plasma TV via an iWires Mini DisplayPort to HDMI cable. All I get on my TV is the Mac wallpaper and nothing else. I am missing something really silly, could anyone help please.

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    exception
    when others then null;
    2 3 4 5 end;
    6
    begin
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    ORA-01013: user requested cancel of current operation
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    as
    l_x number;
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    policy_function => 'cf_admin',
    statement_types => 'INSERT,DELETE,SELECT,UPDATE');
    END;
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    Frank

    A free account is never charged, if you have any charges in your Bank account without your knowledge from Adobe, I would request you to provide the following details by private message so that I can get it investigated.
    1. Adobe ID
    2. Last four digit of credit card
    3.Credit card name (visa/mastercard/Amex)
    If after investigation we are unable to detect the charges then you need to dispute the amount with Bank as it might can be case of Fraud.
    Regards
    Rajshree

  • Please help.. I have just tried to install lion on my iMac and it can't complete because of 'disk error'.. can i delete lion and go back to leopard as there was no problem there?? can't get past grey screen

    Please help.. I have just tried to install lion on my iMac and it can't complete because of 'disk error'.. can i delete lion and go back to leopard as there was no problem there?? can't get past grey screen

    Just restore your bootable backup/clone or Time Machine backup.

  • Hi i have just tried to update i tunes and it has crashed and uninstalled i tunes off my laptop. I have tried to install i tunes again but it wont and comes up with error messages

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    Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
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    iTunes
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    Apple Mobile Device Support (if this won't uninstall move on to the next item)
    Bonjour
    Apple Application Support
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    Please note:
    Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
    HT1925: Removing and Reinstalling iTunes for Windows XP
    HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
    tt2
    Message was edited by: turingtest2

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