I have Mac0s x10.4.11 with itune 9, I have purchased apple tv and it won't run because i need itunes 10.2 can anyone suggest a solution

Upgrade to Leopard. Better yet, Snow Leopard if your Mac is an Intel model (you don't say much about the computer which makes this hard to make suggestions).

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HT1338 I just got the iPhone 5. I connect it to my MacBook and iTunes doesn't recognize it. It said to download iTunes 10.7. I downloaded it and it won't download because it says I need iOS 10.6.8. I downloaded that but it says I need 10.6 to download

I just got the iPhone 5. When I connect it to itunes it says I need itunes 10.7. I downloaded that but it won't update because I need iOS 10.6.8. I downloaded iOS 10.6.8 but it says it won't download it becuase I need iOS 10.6. However, when I do software update it says all my systems are up to date and that 10.6 on itunes is the current version and iOS 10.5 is the current version. Please help.

Phone the online Apple Store and order a Mac OS X 10.6 DVD.
(70623)

HT4863 I have an error message coming up when trying to send an email which says 'sending the message failed because you're exceeding the limit' can anyone help me to resolve this please

I have an error message coming up when trying to send an email which says 'sending the message failed because you're exceeding the limit' can anyone help me to resolve this please

Try reentering the password in your iCloud mail settings.

I purchased Itunes Match and every time i try to run it, it doesnt even finish step 1, it just says "We could not complete your itunes store request, an unknown error occured (4007" what do i do because i need itunes match to work!

I purchased Itunes Match and every time i try to run it, it doesnt even finish step 1, it just says "We could not complete your itunes store request, an unknown error occured (4007" what do i do because i need itunes match to work!

- Try manually placing the iPod in recovery mode and then restoring. For recovery mode:
iPhone and iPod touch: Unable to update or restore
- Next try DFU mode:
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

I have lost access to itunes and cannot reconnect so have lost my library. Can anyone suggest a solution?

iTunes became corrupted on my PC so had to unistall. I now cannot re-install on the same PC. I have installed iTunes on another PC but have no idea how to get my library back. I am fairly computer illiterate so can anyone suggest something I can easily understand? Thanks

Hello, BAS100.
Thank you for visiting Apple Support Communities.
I would need more information regarding what errors you are receiving when attempting to install iTunes to better assist you. However, here are a couple step by step troubleshooting guides that help with most iTunes installation issues.
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
Issues installing iTunes or QuickTime for Windows
http://support.apple.com/kb/ht1926
Cheers,
Jason H.

TS1702 Recently my iPad is having connection issues with iTunes and the app store. I always get the message, "Can't connect to iTunes"...can anyone suggest a solution?

I have tried everything. Wifi is working, I can use safari with no problems, I've tried restarting iPad, I've tried signing out then back into iTunes...and a reboot of my iPad. Nothing works!!!! Oh and I checked for updates and everything is up to date.
What is anyone's suggestion??? Need help please!!!

See:
IOS 6 App store crash: Apple Support Communities
Try:
- Reset the iPod. Nothing will be lost
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup
- Restore to factory settings/new iPod.
- Last, make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar

The file iTunes Library.itl cannot be read because it was created by a newer version of iTunes Can anyone suggest a solution .

Updated to iTunes 10. Can no longer open iTunes in Windows and get the message " The file "iTunes Library.itl" cannot be read because it was created by a newer version of iTunes"
Can any body help. Am new to iPod and no experience of iTunes until a few weeks ago

See this previous post. It was solved.
Re: iTunes Library.itl cannot be read

I have mail 7.2 on my desk top and every time I send one email I see up to 11 emails going somewhere. Can anyone suggest a solution? Thanks

I have mail 7.2 on my I MAC and every time I send an email to ONE address I see up to 11 being sent somewhere.
Can anyone help?
Thanks

Known bug. Quitting Mail and then reopening it usually resets it.
Send Apple feedback. They won't answer, but at least will know there is a problem. If enough people send feedback, it may get the problem solved sooner.
Mail/Provide Mail Feedback

I have children's books in Japanese, Chinese and Arabic that I am trying to convert into epub formats that ibookstore will accept. My source docs are in ms word or pdf format. I want to use ibooks author for this purpose. Can anyone suggest a solution?

Is there an easy way of importing the children's books into ibooks author? There is an image on every other page. The books has to be in fixed layout format.
Any help will be sincerely appreciated. I understand that ibookstore will accept only epub 3.0 formats for Japanese titles. As I stated earlier, my objective is to make those language books available in ibookstore.

The books has to be in fixed layout format
If you mean keep the same as original, I wouldn't expect to retain that, sorry.
You'd be obligated to either copy/paste in sections/blocks of text, images, etc. or insert from Pages/Word, but either way you can expect to have to rework towards whatever 'fixed' layout you need in an iBA book....that can mean significant work in some examples.
You may want to work with a sample to find out the best workflow in any case.
As for Arabic support, see this thread: Does iBook Author support Arabic...: Apple Support Communities
Good luck.

I am unable to use FaceTime. This is anew problem. I keep getting the message that I have FaceTime turned off in the settings but I don't. Can anyone suggest a solution?

Am unable to use FaceTime. I was using it previously. I am getting the message that is turned off under settings. It is not turned off. Any suggestions

This issue can be caused by an extension that isn't working properly.
Start Firefox in <u>[[Safe Mode]]</u> to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
* Don't make any changes on the Safe mode start window.
* https://support.mozilla.com/kb/Safe+Mode
If it does work in Safe-mode then disable all extensions and then try to find which is causing it by enabling one at a time until the problem reappears.
* Use "Disable all add-ons" on the [[Safe mode]] start window to disable all extensions.
* Close and restart Firefox after each change via "File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit")
In Firefox 4 you can use one of these to start in <u>[[Safe mode]]</u>:
* Help > Restart with Add-ons Disabled
* Hold down the Shift key while double clicking the Firefox desktop shortcut (Windows)
* https://support.mozilla.com/kb/Troubleshooting+extensions+and+themes

I have the Iphone 5 and when i'm getting a call no sound nothing happens. and i want the sound because i keep on missing calls can anyone please help?!?!

i need help please !!

Is it on mute?
Look on the left side of the device above the volume controls, if you see a red dot the device is in mute, flip the switch to take it off mute.
Is the volume turned up?

Somehow I have deleted a very important folder. It isn't in my Trash and is nowhere to be found. Ive even taken it into the Apple store and the guy has said that it is there but he can't retrieve it. Can it be retrieved?

Hi
I have inadvertantly deleted a very important folder from my computer. Ive taken it into the Apple store and the guy says he doesnt know what to do. Can anyone advise as this folder has my life on it?????
Sam

There is recovery software (do a Google search). When you delete something, the directory pointer is erased, not the data. HOWEVER, the system will use any available free space. If the data was not overwritten, you MIGHT be able to recover it. I have not used recovery software, so I have no recommendation.
Barry

I have just purchase Apple TV and uploaded my itunes from my pc to icloud, this has been shared to my ipad and i now have a little cloud with a red arrow next to all my tunes, so all would seem well, but on the apple tv nothing in music ? is it me?

I have just purchased Apple TV and an ipad, i have uploaded my itunes to icloud from my pc and activated sharing, i now have all my tunes on the ipad and pc and all have a little cloud with a red arrow next to them so all seems well, but when i go on Apple TV, and i'm all signed in and all boxes checked, i click on music, my music, and all files are empty, should i not see my itunes and be able to play them from my apple TV, or have i misunderstood what the cloud is for.?
Any answers please. Apple TV 3rd Gen, Ipad Air.

Welcome to the Apple Community.
You can't play music from the computer if there is none there. If you are using iTunes Match you should now be able to download and play all your music on the Apple TV from the music feature on the main page.

So I was updating my boyfriend's iPAD and while updating it stopped and gave me a typical error message but with error 4013. It worked fine before and is now stuck in the "connect to itunes mode" recovery mode. I have tried updating and no luck. I have ev

So I was updating iPAD and while updating it stopped and gave me a typical error message but with error 4013. It worked fine before and is now stuck in the "connect to itunes mode" recovery mode. I have tried updating and no luck. I have even tried updating in DFU mode and no luck. Anyone git any solutions

Are you following these instructions?
Disconnect the USB cable from the device, but leave the other end of the cable connected to your computer's USB port.
Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to shut down.
While pressing and holding the Home button, reconnect the USB cable to the device. The device should turn on.
Continue holding the Home button until you see the Connect to iTunes screen.
iTunes will alert you that it has detected a device in recovery mode. Click OK, and then restore the device.

I have itunes directory on an external hard drive and want to direct a new installation of itunes on windows 8 to use it. I tried holding down ctrl and clicking itunes and after many tries got it to work one time. When I went back in later it had reverted

I have itunes directory on an external hard drive and want to direct a new installation of itunes on windows 8 to use it. I tried holding down ctrl and clicking itunes and after many tries got it to work one time. When I went back in later it had reverted back to a blank version of itunes and I cant get ctrl to work again. Any other ideas?

This is sometimes caused by a problem with the iTunesPrefs.xml file, normally found at C:\Users\<User>\AppData\Local\Apple Computer\iTunes\iTunesPrefs.xml. Try dragging this to the desktop and trying again.
Alternatively the problem may be that you have McAfee AV and it is preventing iTunes from updating the same file and thus causing the problem. See Why does iTunes delete my itunesprefs.xml? for details.
tt2

I have Mac0s x10.4.11 with itune 9, I have purchased apple tv and it won't run because i need itunes 10.2 can anyone suggest a solution

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