I have made an ibook, but it won't allow me to click on the buy book. what do I do?

Turn your router completely off (unplug it) for a few seconds, then turn it back on again and see if you can connect.

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TS1398 I have a wifi connection but it won't allow me to join. what should i do?

I have a wifi connection but it won't allow me to join. it happens when i upgraded my iphone to 5.1.1. What should i do now? can anyone help me please. thanks

Turn your router completely off (unplug it) for a few seconds, then turn it back on again and see if you can connect.

HT1338 iPhoto is installed on my MacBook Air, but suddenly won't trigger when I click to open it. What can I do? Thanks.

iPhoto is installed on my MacBook Air, but suddenly won't trigger when I click to open it. What can I do? Thanks.

If you don't need the changes saved then you can force quit the word app. On the menubar, cick the  > Force quit > select word.

Hi I have upgraded my gb on my iPad to 25 gb and it says I have 20.2gb available but it won't allow me to download a movie why is this?

Hi I have upgraded my gobs on my iPad to 25 gb and it says I have 20.2 gb available but it won't allow me to download a movie why is that? And can anyone help please?

Welcome to Apple Support Communities
You have upgraded iCloud storage, but what you need is free space on the iPad storage to download the movie, so open Settings > General > Use, and remove things from your iPad until you have enough storage to download the movie.
Respecting to iCloud, you can get a refund if you contact with Apple > http://www.apple.com/support/icloud/contact It is a common mistake by users

TS1424 I have purchased a iBook that has chapters missing. How do I get the whole book downloaded?

I paid for an iTunes book and several chapters are missing from the download. Is there a way to get the missing chapters?

Have you tried deleting it from the iBooks app and re-downloading it via the Purchased tab in the ibookstore in iBooks ? Re-downloading.
If it re-downloads in the state then try the 'report a problem' link from your purchase history : log into your account on your computer's iTunes via Store > View My Account and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find that book and use the 'Report a Problem' link.

I have downloaded version 8.0.1 on my Mac OSX 10.7.2 but it won't allow me to install in Applications folder. What's wrong?

The new Firefox version is not installing properly on my Mac.

The new Firefox version is not installing properly on my Mac.

TS2634 I forgot my passcode and have tried to restore, but it still asks for my passcode after downloading the software.

I forgot my passcode and have tried to restore, but it still asks for my passcode after downloading the software. What do I try now?

iOS: Unable to update or restore

I am trying to backup my Itunes onto my external hard drive. I am at the step where I on Itunes, click on File - Library - Organize library. I am suppose to check mark both boxes there, It won't allow me to check mark the second box, why? How to fix this.

I am trying to backup my Itunes onto my external hard drive. I am at the step where I on Itunes, click on File ->Library ->Organize library. I am suppose to check mark both boxes there, the first being "Consolidate Files" & the second being "Reorganize files in the folder 'Itunes Media'. I am able to checkmark the first box but It won't allow me to check mark the second box, why? How can i fix this? Please help!

Well you must have made a mistake somewhere. The last instruction of step four reads:
When you've found your iTunes library folder, drag that folder to your external hard drive. This will begin the iTunes backup. The amount of time the backup will take depends on the size of your library. When the transfer is done, your backup is complete and your external hard drive can be disconnected.
Normally dragging content from to a new location on a different drive will result in a copy action which is what you were supposed to do. At a guess you somehow managed to move the iTunes folder. Then when you started iTunes it created a new blank library for you assuming it had just been installed rather that raising a warning.
Close iTunes. Rename the iTunes folder on the internal drive as iTunes (Empty) then copy the iTunes folder from the external back into the User's Music folder. Start iTunes. All should be well.
When you've made sure it all works please read my User Tip and use that method to backup in future. Since you already have a folder with the backup in place you can skip the "Make New" operation in the fourth step and simply choose the external folder.
tt2

I made a reverse radial gradient to look like "sunlight" and I would like to move it to the top of my image to appear like the light is coming from above, but it won't allow me to move the radial gradient anywhere. I have CS6. Help please :)

I made a reverse radial gradient to look like "sunlight" and I would like to move it to the top of my image to appear like the light is coming from above, but it won't allow me to move the radial gradient anywhere. I have CS6. Help please

Assuming you did this with a Fill Layer, double-click the thumbnail in the Layers panel to bring up the Gradient Fill dialog, see to it that the [ ] Align with layer checkbox is set, and (while the Gradient Fill dialog is still up) try dragging the gradient to where you want it on the main display. Then [ OK ] out of the Gradient Fill dialog.
-Noel

I have downloaded iBooks but it won't install on my iPad2. Please help

I have downloaded iBooks, but it won't sync on my iPad2 following a restore.

I found this on a different thread of the discussion. It worked perfectly the first time and solve the problem I can see the covers and all my content.
Demo Pittsburgh, PA
TS1702 Re: My iBooks app will not load on my iPad, I have deleted it and reinstalled it 4 times and it still will not work. any ideas what to do next.
Jul 5, 2012 4:16 AM (in response to Mimfilip)
Reboot your iPad and then try it again.
Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.

TS1702 I have an Iphone 5 6.01. I have a notice on my app store that I have an update. Tried to update, but it won't. Connected to Itunes and tried to download update for App. I can't do that either. It won't let me update any of the apps. What is w

I have an Iphone 5 6.01. I have a notice on my app store that I have an update. Tried to update, but it won't. Connected to Itunes and tried to download update for App. I can't do that either. It won't let me update any of the apps. What is wrong?

My husband and I are using the same iTunes account on all mac & pc computers, but the libraries are different on each machine. We always manually manage our music (no auto sync). iTunes is up to date on the PCs. My husband uses our joint iTunes account on his pc, but once again, has a different collection in his library from those on the other machines. He can't load any music from his PC to his iphone 4. I can load music from my mac library to my iphone 4s, but cannot load from my pc library to my iphone 4s. How can I switch my main library that it syncs with from the mac to the pc?
Thanks

Firefox won't open when I click on the icon. I've tried uninstalling so that I can reinstall, but it says I have to close firefox (which isn't open), so I'm stuck.

The problem: Firefox won't open when I click on the program.
Solutions tried: #1) I tried to uninstall the program so that I can download it again, but the screen shows the message "firefox must be clsoed.. to proceed with installation". However, firefox is not open.
#2) I tried to download firefox, thinking that possibly it would update and solve the problem. However, I get the same error message that "firefox must be clsoed.. to proceed with installation" Problem is that firefox is not open.
I've done a screen shot, so you can see that I do not have the firefox browser open.

Thanks for the reply. I tried repairing the permissions (as well as several other things like deleting the Finder preferences file), but no dice.
Given that the problem cropped up right after updating OS X on two separate machines, it's looking to me like it's just a bug that needs squashing at this point.

HT1688 Messaging does not let me move from one conversation to another without going to the contact info of the person and choosing "send a message", then I can continue the conversation. I'm sure it's a setting I have made by mistake, but can't figure it

Messaging does not let me move from one conversation to another without going to the contact info of the person and choosing "send a message", then I can continue the conversation. I'm sure it's a setting I have made by mistake, but can't figure it out

Hi Elaine
Here si what I do:
Since I tend to message with teh same people I leave the messages available to me. If you are in one conversation with "Karen" and want to message with "Kathy" tap the message back arrow and select Kathy.
As always just be careful to rememeber who you are messaging to!

For unknown reasons iTunes will no longer open. I have an HP laptop running windows 7 with Kaspersky protection. It worked fine before but now won't open. I tried downloading the most recent up-date and it will still not open. Any suggestions?

For unknown reasons iTunes will no longer open. I have an HP laptop running windows 7 with Kaspersky protection. It worked fine before but now won't open. I tried downloading the most recent up-date and it will still not open. Any suggestions?

thrillhousecody
Thanks for the reply with additional information.
Recent history for Premiere Elements points to the program having problems when more than 1 video card/graphics card is
being used by the computer on which Premiere Elements is running. This observation may seem contra indicated by the fact
that you say that the program did work well about 2 years ago in the same setup. But other factors may have set in with regard
to drivers, drivers versions, and driver conflicts. But this factor, does need to be ruled in or out.
Can you disable one or the other card to determine the impact of this on your problem?
But, of prime concern with regard to video card/graphics card is the use of a NVIDIA GeForce card with Premiere Elements 10.
Even if your NVIDIA GeForce were the only card, Premiere Elements 10 will not work properly unless the NVIDIA GeForce driver
version is rolled back to about May 2013. This may be one of the major factors here.
a. Device Manager/Display Adapters and find out Driver Version and Driver Date
b. Read the background information for the Premiere Elements 10/NVIDIA GeForce issue
ATR Premiere Elements Troubleshooting: PE10: NVIDIA Video Card Driver Roll Back
Also see the Announcement at the top of this forum regarding the matter - also with full details of the situation and how to fix with the
driver version roll back.
Please review and consider and then we can decide what next.
Thanks.
ATR
Add On...This NVIDIA GeForce situation is specific for Premiere Elements 10. You should not expect to see the problem for
later versions of Premiere Elements.

My ipad is saying I have app updates to install, but won't allow me to update. The update screen is blank. Any ideas on how to fix?

My ipad is saying I have app updates to install, but won't allow me to update. The update screen is blank. Any ideas on how to fix?

There are a number of other threads from people reporting a problem with a blank Updates tab in the App Store app - it looks like there is a problem at Apple's end which they need to fix.
Some posts are suggesting that you if you go into the Purchased tab in the App Store app you might be able to update the apps from there, though you will need to scroll through the list to find those with updates and individually update them.

I have made an ibook, but it won't allow me to click on the buy book. what do I do?

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