I have never had an account before but it tells me that i have and am not eligible but charges me
I have never had an account but signing up for t the trial it said i had and wasn't elidible, then charged me the 99 cents anyway.
Make sure all of the videos used in the project that is having that problem are from the same event. If they are from multiple events, move them all into one event.
Similar Messages
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My iPhone 4S is not showing up in iTunes. I've never had this issue before, and I'm finding it a little frustrating trying to figure out how to rectify the situation. If anyone knows how to fix this problem, please advise. Otherwise any suggestions would be greatly appreciated.
Hi Josie,
I understand that you are having issues with iTunes recognizing your iPhone 4S. Let's see if we can tackle this.
The following resource will provide helpful steps in resolving this issue, pay specific attention to Steps 3-6 as these usually resolve this sort of issue.
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
Thanks,
Matt M. -
My Iphone will not sync to my Itunes I never have had this problem and I don't know how to fix it. Any help would great.
Hi CLHunter,
If you have recently updated iTunes and are having issues, including device recognition issues, you may find the following articles helpful:
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/ts1538
Regards,
- Brenden -
For years I have had no problems editing photos. However, for some reason when I go to "edit" my photo the photo turns BLACK/BLANK. The editing functions appear but I cannot see the photo. When I select "done" the photo reappears. Why is the photo disappearing for editing? Have I hit a command accidentally that is causing this? Really appreciate someone's assistance.
Try the following:
1 - launch iPhoto with the Command+Option keys held down and rebuild the library.
2 - Run Option #1, Repair Permissions, followed by Option #4, Rebuild Database, if needed.
OT -
The message "the file name is invalid or too long" pops up when I try to download a cd onto iTunes. I never had this problem before but lately it has been happening. What can I do to fix this?
iPhoto Menu ->
Preferences ->
Accounts ->
Delete and recreate your email settings.
Alternatively, use Apple's Mail for the job. It has Templates too - and more of them. -
I Need help, my wife and myself just got new phones. I got the iPhone 6 and my wife got the 6 Plus, we set our phones up and for some reason I am recieving all her text messages. We share the same Apple ID, but we always have and never had this problem before. Someone please help, this is driving me crazy. I appreciate any and all help. Thank You!!!!!
Using More than One iDevice on the Same Computer
This applies mainly to couples who are adding another device and do not want their email, messages, etc. being duplicated on both devices. To begin read: How to use multiple iPhone, iPad, or iPod devices with one computer. You need to establish a separate Apple ID and password for whomever will use the new iDevice. See Apple - My Apple ID and Frequently asked questions about Apple ID. The easiest way is to do this on the computer using iTunes: iTunes- How to set up an Apple ID within iTunes.
On the computer create a new user account for the person with the new iDevice. This will be the user account that person will always use. He/She will no longer use the other user account. This way that person will have a separate iTunes Library. Note that once done you cannot "share" apps under a single Apple ID. Each of you must purchase your own apps under your own Apple ID. When you decide to split up like this one of you will need to re-purchase the apps that they want to use.
Start by transferring the new device(s) to a new account along with all your data. Save any photo stream photos that you want to keep to your camera roll (unless they are already in the camera roll) by opening your Photos app, tap on Albums icon at the bottom. Now, tap on My Photo Stream album; tap Select; tap on the photos you want to select;, tap the share icon (box with upward facing arrow) in the lower left corner; then tap Save to Camera Roll.
If you are syncing notes with iCloud that you want to keep then you need to open each of your notes and email them to yourself. Later you can copy and paste the text into new notes created in your new account.
Tap on Settings > iCloud > Delete Account (only deletes it from this device, not from iCloud; the person keeping the current account will not be affected,) provide the password to turn off Find My Phone and choose Keep on My iDevice when prompted. Sign in with a different Apple ID to create your new account. Choose Merge to upload your data.
Once you are on separate accounts, you can each go to icloud.com and delete the other person's data from your account.
Note: The essence of the above was created by user, randers4. I
have made substantial changes to improve readability and syntax. -
I am trying to use imovie and i have never had this problem before. All of my videos are completly grey and when you try and play them all i get is a black screen but i still hear audio. Can you please help and tell me what i need to do. Thank you
Make sure all of the videos used in the project that is having that problem are from the same event. If they are from multiple events, move them all into one event.
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The SD version of my tv download didnt sync & I have an iPod. I can play it in iTunes but it won't sync with my iPod. I've never had this problem before, the other tv episodes have worked/downloaded both versions fine. How do I fix this?
The SD version of my tv download didnt sync & I have an iPod. I can play it in iTunes but it won't sync with my iPod. I've never had this problem before, the other tv episodes have worked/downloaded both versions fine. How do I fix this?
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I am using Windows 7 Home Premium 64-bit OS.I've never had this problem before... today I opened iTunes and it prompted me to download the newest version. I use iTunes all the time and have updated it multiple times with no issues. During the installation process it gave me an error message that said:
Runtime error!
Program C:\Program Files\iTunes.exe
R0634
An application has made an attempt to load the C runtime library incorrectly.
Please contact the application's support team for more information.
I quit the installation, uninstalled iTunes and rebooted my computer. I now receive a similar message with a slight difference:
Runtime error!
Program C:\Program Files (x86)...
R0634
An application has made an attempt to load the C runtime library incorrectly.
Please contact the application's support team for more information.
I did not leave anything out from the error message. It doesn't point to a specific file, it just ends with "(x86)..." Every time I boot up my computer, this error message pops up on my desktop.
How do I repair this issue? I have found multiple suggested solutions but am unsure which one is the best, and I don't want to try a bunch of different things for fear I may make the problem worse. I would like to try and fix this myself if possible but I need to know if that is really possible or if I need to take my computer to someone for repairs. Any suggestions will be greatly appreciated!!Hi lustyln,
I'm having a little trouble understanding all of what you are trying to explain. From what I can tell, it sounds like your PC has a lot of software problems and you want to know what is supposed to be there and what isn't.
For reference, here are your product specifications:
http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&dlc=en&docname=c01893242&lc=en&product=4043282
To get your PC software back to how it was when it was first purchased, run a system recovery:
http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&dlc=en&docname=c01867418&lc=en&product=4043282
I hope this helps.
...an HP employee just trying to help where I can, but not speaking on behalf of HP. -
iTunes fails to load. Message is "Service Apple Mobile Device failed to start. Verify you have sufficient privileges to start system services." Never had this problem before trying to install this upgrade. How do I fix this?
Dave, same problem here. And I did go in as admin to Administrative Tools, Services, Apple Mobile Devices and tried restarting the service. It seems there is a bug with the newest update, period. All of the normal "easy" steps don't work. Before I remove all of Apple's programs, including Bonjour....I'm running a full system scan.
But the answer will be to remove all of the Apple stuff, then reboot, then use whatever utility you have to remove all temp files...then go download and install it again. This has worked for several people (I read the thread before posting). Win 7 64bit. It just seems that Apple did not thoroughly test this new version. Period.
If Apple reads this...I have many computers...and whenever Apple wants to update something...it just about stops everything else that is going on. Total memory hog, even with 16G RAM and dual quad core processors. It has to learn to play nice with others.
After the scan and I'm sure an hour or two of work...I'll re-post.
Of course if you do image back-ups, as I do, you can simply restore your drive to its previous state and run the previous version of iTunes, declining the update, until Apple gets it right. Depending on the size of your drive, this could take hours. It is a matter of choice, of course. -
Last week I attempted to update the iTunes on my computer to 11.1.4 but the process errored out. So I uninstalled iTunes and attempted to download the software from the website. The process stopped and told me I need administrator privileges to install the product. I have never had this problem before. What is the problem?
Hi FSA_1987,
Welcome to the Support Communities!
The article below may be able to help you with this.
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
Cheers,
- Judy -
why am I getting a message suddenly that I am exceeding the gift card limit on my iTunes id for buying gift cards? I have never had a problem before and have a good credit card on file. I bought a $50 card for my son and then went to buy another one and it was refused and has continued to be for a week telling me a I am exceeding the gift card limit for my account? Insights here?
Interesting.
Didn't know Apple accepted PayPal as a payment option in some Stores. Cause they sure don't over here. -
since i update my iphone4 to ios6 i have a problem with my wi-fi i never had this problems before .
If it is grey and/or won't allow you to slide it to the on position, follow these steps... More than likely you will need to get it serviced.
iOS: Wi-Fi settings grayed out or dim
Follow these steps to resolve the issue:
Restart your iOS device.
Make sure that airplane mode is off by tapping Settings > Airplane Mode.
Reset the network settings by tapping Settings > General > Reset > Reset Network Settings.
This will reset all network settings, including Bluetooth pairing records, Wi-Fi passwords, VPN, and APN settings.
Make sure that your device is using the latest software. To do so, connect your device to your computer and check for updates in iTunes.
If you still can't turn Wi-Fi on, please contact Apple for support and service options. If you can turn Wi-Fi on but are experiencing other issues with Wi-Fi, see how to resolve those Wi-Fi issues. -
It won't let me drag an effect from the browser all of a sudden. I have always been able to do before. I am using effects from favorites bin and when I try to drag it to the timeline, it won't move. I have never had this problem before. Please help.
P.S. I have tried other effects including transitions and it still won't let me drag.Wow that was really quick, thank you so much. Im not sure at all which version it was because i said it was around 4 years ago he bought it. I know it isn't under his username, since he's a PC person (ugh) so i know its probably registered to one of our actual names. isn't there some way to look it up since we did register it, because I'm not even sure where the disks are from when we bought it (we've moved a lot and also have two storage lockers, i know i would have kept it with other disks) but my cd rom drive is actually broken on my computer as well ( i think it got stepped on and is now squished and won't eject or run disks.)
So is there anyway they can look up that its registered to one of our names since we did register it when we bought and installed it, or do i really have to find the disk with some sort of proof of purchase (i know there would be no receipt after all this time)
either way, ill do what you suggested to the best of my abilities and thank you so much for answering my questions, i can't even open the program as its incompatible and find out the info from that) so I'm in a bit of a pickle and your response was so thorough and it didn't seem to be posted long enough to even write a well researched response, thanks, all the best,
sarucia -
I am trying to pay my bill online. However, when I click the "submit" key, it tells me my "nickname" is incorrect. What the heck is a nickname? I have never had this trouble before.
Had the same problem. Here's how I sorted it out, not including yelling at my PC or ranting in my own thread (that's optional): First you want to delete your saved payment option. If you try this and it does not delete, log out and back in. It should be gone. Now re-enter your payment option (credit card number or whatever you are using) and if it asks if you want to save the data for future use, make sure you give it a nickname that doesn't include any special characters. Hope this works for you!
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