I have purchased a song, it is in my library on my laptop. I have syncd several times but the song does not go to my ipod.

I have purchased a song, it is in my library but does not show on my ipod. I have syncd several times. Can anyone help please?

Are you following the right instructions?
iTunes 11 for Windows: Set up syncing for iPod, iPhone, or iPad
Do the songs play in iTunes on the computer?
Have you successfully synced music from the iTunes library to your iPod before?

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HT4623 I recently downloaded ios 6.1.3 in my iphone s3 but could not install. The message on the phone is " unable to install update. An error occurred installing ios 6.1.3. I have tried several time but the same message keep appearing. what do i do.

I recently downloaded ios 6.1.3 in my iphone 3, but unable to install the download. This message keeps showing "unable to install update, an error occurred installing the ios 6.1.3 I have tried several times but the same message keeps coming. What is the solution?

There is no such thing as an iPhone 's3'. There is a 3G which can only be updated to iOS 4.2.1 and a 3GS which can be updated to iOS 6.1.3.
Which model iPhone is this?
Identifying iPhone models

I have an iPhone 4, but the computer does not not recognize, do not recharge the battery if it is off

I have an iPhone 4, but the computer does not not recognize, do not recharge the battery if it is off

Did you already try another USB cable or USB port?
Did you try to reset the phone by holding the sleep and home button for about 10sec, until the Apple logo comes back again?
Also try these tips as well:
iOS: Device not recognized in iTunes for Windows

I have installed flash player but the computer does not recognise it

I have installed flash player 11 and checked it is installed on my compuer.
But if I try to play any media it says I need to install flash player.
I went to your website at http://helpx.adobe.com/flash-player.html and got this message.
I have tried uninstalling flash player and then trying again, restarting computer etc. But the computer will not play any media in IE.
If you go to the control panel the player is installed. But thigs like iplayer do not recognise it as being installed.

The message is clear: "Flash Player is either not installed or not enabled". Did you check if it's enabled:
http://forums.adobe.com/thread/885448
http://forums.adobe.com/thread/867968

TS2294 iTunes cannot run because some of the required files are missing. Please reinstall iTunes. I have reinstalled several times but the problem persists.

Does anyone have a suggested solution?

No you will not lose your content reinstalling iTunes.
Do this:
1: Download and run the Registry Cleaner of the free Ccleaner.
http://www.piriform.com/ccleaner/download/standard
2: Next follow this Apple document to un-install iTunes
http://support.apple.com/kb/HT1923
3: Just for good measure, run Ccleaner again
4: Reinstall iTunes.
5: Come back here and click my "Correct answer" button.

I have XP SP 3 but the installation does not update to higher than 11.0

Whatever i do, the version of Firefox does not go over 11.0. The old one keeps crashing.

Firefox 11 is the current release, although Firefox 12 moves to release anytime now.
* http://blog.mozilla.org/futurereleases/
* https://wiki.mozilla.org/Releases
If you have problems with crashes please read the troubleshooting information & tips in [[firefox crashes]].
(If you are working in a corporate environment or a large educational establishment it is possible Firerox 10 ESR may be considerd.)

I have downloaded and put the new version of Firefox in to my applications. But every time I open it on my mac, it says I am still runnung the old version. I have rebooted several times, but it still is not the new version I keep downloading.

When I open FIrefox, it asks me to upgrade to the new version. I download it, and move it to my applications file as directed. Then I restart, and it goes back to the old version. I have a macbook pro. What should I do to get the newer version to run?

You need to install Office on the computer from the installer DVD or disc image you purchased.

HT5787 I have reset my apple id several times but it still does not work. I have turned off devices and restarted then. I have written down my password so is know i am entering the correct identification

Apple store not allowing me in . Error message claims invalid password.
But I have reset password and wrote it down. This has
Been going on for 2 months

Try a reset: hold down the home button along with the sleep/wake button until you see the apple, then let go.

I have imported an album but the album does not display

I just loaded Mannheim Steemroller's Extraordinair christmas CD. But when I look at the album display nothing shows that it was loaded into iTunes. However all of the trtacjs are listed in the "Reciently Added" listing in iTunes. It includes the album name as well as the group.
How can I get it to display in my album listing
Thanks
Dunc

Try restarting iTunes.
I'm finding strange glitches with iTunes 11 such as album art not appearing until a restart and media lists changing when you click back and forth without reason.
AC

TS1369 My iPod classic displays the apple logo, then shows a large red "X". I have repeated the list of steps several times, but my computer does not recognize the iPod. Does this mean my iPod will not work again?

My computer will "wait for the iPod", then begin to prepare it for recovery, but the process does not follow through. I've tried a few procedures to reset my iPod, and connect it to the PC, but even with repeating them, it fails. What must I do?

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

I have purchased new iphone 3gs, its usb cable and charger not working.When I plugged in usb cable to my laptop it says"usb power hub exceeded". When I use another cable I have, it works fine.But the original one not working.Any help?

I have purchased new iphone 3gs, its usb cable and charger not working.When I plugged in usb cable to my laptop it says"usb power hub exceeded". When I use another cable I have, it works fine.But the original one not working.Any help?

Are you connecting your iPhone directly to your PC or to a USB hub?

HT5312 I have forgotten the answers to my apple security questions. I have tried several times but just cant get through and I need to make a purchase for the first time

I have forgotten the answers to my apple security questions. I have tried several times but just cant get through and I need to make a purchase for the first time

I am having the same problem. I know my apple ID and password but do not remember my security questions. How do you go about changing the security questions? Please help.
Thanks.

TS1424 when i try to purchase a movie or tv show from apple tv, the message comes back that I must go to itunes store on my computer and authorize the purchase, which I have done several times but apple tv still won't let it happen

Question: when i try to purchase a movie or tv show from apple tv, the message comes back that I must go to itunes store on my computer and authorize the purchase, which I have done several times but apple tv still won't let it happen

Aladane wrote:
Why is it they claim to sell you something they do NOT intend on allowing you access to for the life of your account?
It is not Apple that decides this. Since Apple is just the retailer, they do not own the copyrights to the content they sell on the iTunes store, if the copyright owner decides to remove something from the store that you have purchased Apple must abide by the terms of their licenseing agreements and remove it. Regretablly this also removes the items from your purchase history. This is why it is up to you to download and backup all of your purchases if you wish to maintain your investment.
In the Apple KB article Downloading past purchases from the App Store, iBookstore and iTunes Store, and in many other places, it is clearly stated:
It is recommended that you always back up your iTunes library in the event that a purchased item is no longer available on the iTunes Store. For more information about backing up your library, see this article.

I have a single song that is on my iPod Classic 7 but the artist does not appear and under "artists" in the music it doesn't appear, nor does it in albums. All the information on the song is correct the artist just will not appear. Why is this?

All the information is correct and filled correctly, I have chacked seven times, but it still will not appear, why?

Any funny characters in the artist or album names? I take it that it is not hiding for the reasons given in Missing Artist or Album not with others by same artist? Sort fields can sometimes cause items to be listed in a different place within the list. Can you find it using search on the device?
tt2

I was running KeyPassFox with Firefox 8.0.1, but the plugin does not work in the new release (9) . Is there a way to restore my previous version with all of my bookmarks intact? I do not mind if I have to restore the plugins myself.

I was running KeyPassFox with Firefox 8.0.1, but the plugin does not work in the new release (9) . Is there a way to restore my previous version with all of my bookmarks intact? I do not mind if I have to restore the plugins myself.
The plugin shows on the list as enabled and functioning, yet the tool does not show on the toolbar. It would appear that I need to restore the previous version of Firefox and wait until a newer release of the plugin is available before upgrading the browser.

I copied the iTunes file from the external drive and it's in both places. I thought all I would need is the iTunes program (which I downloaded to new computer) and my iTunes library file. There must be something else that's missing. My iTunes library looks the same on the new computer as it does when I open it on the external drive. If I click on an iTunes library song from my new computer, it will only play if I have the external drive plugged in.
My back-up drive is a mess. I have multiple copies of music, video, photo, and document files and I don't know how that happened. ={ Obviously, I don't know how to back up stuff properly and there are back-up files extending over a 6- to 8-year period. I think all I did was just drag and drop the main folders from the back-up drive to the same main folders on the C: drive. Also (and I'm kind of fuzzy on this) Windows used to automatically save music files in a folder within my document files (which makes no sense to me). As my Jewish friends would say, "Oy Vey!"

I have purchased a song, it is in my library on my laptop. I have syncd several times but the song does not go to my ipod.

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