I have purchased Mosaic world and it keeps crashing and when I try to reload it it will not run what can I do?
I have purchased Mosaic World and it keeps crashing and when I try to restart it, it will not work. What do I do?
Hello Vicarage00,
It sounds like the app on your iPad is quitting unexpectedly. I recommend following the steps in the article below for an issue like this (you can skip the step to download another app from the App Store since it is not related to this issue):
iOS: Troubleshooting apps purchased from the App Store
http://support.apple.com/kb/TS1702
Thank you for using Apple Support Communities.
Best,
Sheila M.
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And what exactly? You need to explain better and provide the necessary technical information like system specs.
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Try to Restore on different computer with current iTunes. If still problem after Restore, then make Genius reservation or set up service and take or send to Apple for resolution.
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How much free space is there on Your Mac main Start-Up hard disk ? for
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Even as DVD is as standard SD-Video it needs space to scale down HD and Mac OS needs lot's for it's temp. files.
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Maybe this will help:
Troubleshooting
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Hi, Jennifer.
Thank you for visiting Apple Support Communities.
I understand that VoiceOver has been activated and you are unable to access your device. I have done this myself and here are the steps to disable this feature.
VoiceOver
Press the home button three times quickly (formerly "Triple-click home").
Accessibility Shortcut
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Go to the Home screen and double click the Home button. That will reveal the row of recently used apps at the bottom of the screen. Tap and hold on the app in question until it jiggles and displays a minus sign. Tap the minus sign to actually quit the app. Then tap anywhere on the screen above that bottom row to return the screen to normal. Then restart the app and see if it works normally. Then reset your device. Press and hold the Home and Sleep buttons simultaneously ignoring the red slider should one appear until the Apple logo appears. Let go of the buttons and let the device restart.
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Hi Anna.
Were you able to activate the product post purchase ? Try the following step and advise if this was able to resolve the query for you or not.
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Let's try the following user tip:
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