I have purchase a Creative Cloud Membership yet my programs have expired trials?

I have purchased the Creative Cloud and my photoshop, illustrator and indesign are all telling me that my trial has expired.
What trial? I have paid to have creative cloud for a year?! Please help.

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Recently purchased the creative cloud membership for students, but all the applications I download run as trials? why is this happening?

I recently purchased the creative cloud student license for one year. After installing the desktop CC app, and downloading the CC 2014 softwares, they open up and require licensing / can be run only as trials. Why is this happening and how can I get the full softwares?

Ask for serial number http://forums.adobe.com/thread/1234635 has a FAQ link
Change Account https://forums.adobe.com/thread/1465499 may help
With TWO things going on, you may need chat
http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html

I purchased a creative cloud membership but it still asks me for a serial number when I try to open software

I had Photoshop CC, Dreamweaver CC, and Illustrator CC installed as a trial. The trial has now run out and I purchased an account for a full subscription to all adobe software, but in the creative cloud app it keeps prompting me as "your trial has expired" and when I click "license this software" it prompts me with a serial number screen. All uninstalled apps have a "try" or "buy" button next to them when I assume it should say "install" since I've paid for them.
Some things I've read on forums and have tried with no success:
uninstalling and reinstalling all apps including creative cloud desktop manager
used the adobe cleaner utility to clean all leftover adobe files, then tried reinstalling software
edited the hosts file to remove any additional lines.
changed my language settings to International english.
tried signing in and out
I was told this computer had pirated adobe software installed on it at one time. Not sure if this is responsible for why this has been so problematic. Please help, Ive spent hours trying to figure this out. ps i'm on a mac.

Jodie84,
I have just checked your account and found that you indeed have bought a Creative Cloud for Teams subscription but you have assigned the single seat to another user hence you ( If you are using your own Adobe ID ) are getting the trial error message.
Two options : Either reassign the seat to your self or add an additional seat and invite your self in the same Team.
Cheers,
Kartikay Sharma

I have bought a photography trail , but in the creative cloud shows that the programs are expired

today i bought the 30days trail using visa card to buy the photography membership at 12:51 pm when i back to see the programs at 6:40pm it shows to me that the programs are expired i have the email shows that the charge of money have been taken and the text message on the phone from the bank , please reply on me !

Sign in, activation, or connection errors | CS5.5 and later
Mylenium

I can't complete creative cloud membership purchase?

I've been trying since yesterday to purchase the creative cloud membership, and whenever I do all steps and click confirm, it tells me this! :
There was a problem processing your order, please contact our Customer Service team for assistance. Middle East & North Africa Bahrain: 80081097 Egypt: 08000000447 Jordan/Kuwait/Lebanon/Qatar/Yemen: English +44 207 365 0735 Jordan/Kuwait/Lebanon/Qatar/Yemen: Arabic/French +44 203 564 4145 Oman: 80077173 Saudi Arabia: 8008446638 Tunisia, Morocco and Algeria: +33 157324642 United Arab Emirates: 80004443085 Commonthwealth of Independent States (CIS): +44 207 365 0735
Plus the number of my country(united arab emirates) doesn't work. Please help ASAP.

Have you tied to make purchase from Select a Store . If the country is correct & still the issue persists, please contact Adobe Support via http://adobe.ly/yxj0t6 for faster & correct resolution.
Regards
Rajshree

Cannot purchase Creative Cloud Membership online

purchase of Creative Cloud Membership is not possible in my region (croatia). Don't you allow online purchases in the EU countries? if you do, why not all the EU member countries?
Can you please tell me how can I buy the membership?

contact adobe support, http://www.adobe.com/support/chat/ivrchat.html

BC and a Creative Cloud Membership

I might be jumping the gun a bit but I saw this at the bottom of the new BC Site: "Receive five complimentary Adobe Business Catalyst sites with an Adobe Creative Cloud membership." The find out more link did not answer my question which is:
If I purchase a Creative Cloud Membership what level of sites are we talking about here? If it is let us say a webBasic Site do you pay the difference in cost to upgrade from Basic to webCommerce?
Thanks for the information!

Hi Magda, I have watched the recording of the April Town Hall Meeting and really regret not attending now! I will make sure I get there for the next one.
The new DW integration with BC looks great. Amazing to be able to go into BC Admin, which I call BC back end, by just clicking a tab, instead of having to have a browser open on my other screen to check things.
I still do have a couple of questions from the meeting though:
1. With Creative Cloud, does subscription give you access to Adobe software, or is there also a charge for the software? I can't work that out from everything I have read. I have a really old version of DW, InDesign and Photoshop, and need to pay a full $1500 fee for CS6. So if I can get access to the latest versions of those programs for $65 a month, that is a lot easier for our business to handle.
2. With the new DW, with the new integration with BC, when you preview in a browser, is the preview online and live? (rather than looking at the file saved on your hard drive) if so that is a great improvement
3. With the File download all sites option, will downloading the 86 sites our business has take very long do you think? It looks really great for doing webpage and customisation backups. I understand that I will still need to download data dumps of webapp items, newsletter members and shop products by going in to the back end, but that looks like a great time saver.
4. With templates, at the moment in DW, I cannot access the templates area in a BC site by creating a template folder on the local site in DW (on my hard drive), making a template and then uploading it. BC gets confused and does not add it to the templates list in the back end. So I have to create a blank template in BC back end, then download to DW and work on it, remembering to save it as a .html file and not a .dwt file. I can create a stylesheet in DW in a stylesheets folder on my local drive and upload OK. I would be interested to see how the CSS side of things, linking templates to a stylesheet etc are now done.
Overall, I can see that for our little business joining the Creative Cloud is what all three staff will need to do, instead of our various versions of Adobe products we are using at the moment. (My husband will have to have his Photoshop 7 version pried off him! lol! He has so far refused to update it.)
This is all a brave new world for us, as we have been with BC since 2006 and learned how to do all this on the job, with a bit of web training at TAFE in between. I can see a greater learning curve here! But I am getting a bit less worried about it all now. Vlad has been doing a great job counselling me in various posts, including our LinkedIn group.

Creative Cloud Membership Refund

on 8/3 I purchased a creative cloud membership but canceled it within the hour upon finding out that my boyfriend already had the same membership. I contacted support right away and they told me they had initiated a refund that would be in my account in 5-7 business days. Its been over a week and I have not received a refund so I contacted support again today. This second customer support representative told me that a refund had never been initiated like that first representative told me and that now its initiated and I have to wait an additional 5-7 days or more for my refund. How is this an ok way to treat customers? Its been over a week and I should have my refund now.

by telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html

Need assistance merging two Creative Cloud Memberships

I recently purchased a Creative Cloud membership with my work Credit Card in January 2014. I signed up to be billed monthly because I was waiting on Accounting to approve the volume license we would be purchasing for my entire Creative team in February. On Feb 2nd 2014 Accounting purchased that Volume licensing via Insight Public sector. ( I have the invoice if needed) when this was purchased it did not replace my current CC license but added an additional CC license to my Adobe ID.I was told to cotnact Adobe to have this corrected. I have been trying to get this fixed but am unable to get through on the phones or on chat. The reps on chat keep insisting I have to pay a cancellaton fee. I should not have to pay a cancellation fee since i have paid for my license IN FULL via a volume team subscription for myself and 5 others. I have no need for 2 CC licenses under the same Adobe ID. Our contact at Insight Public Sector has also confirmed that I should not be charged a cancellation fee and wants to see someting in writing stating otherwise so we can clear this up.

You have two subscriptions under the same Adobe ID. Both are active. You can get the CC purchase in 2014 cancelled & the charges of February 2015 (if charged) also refunded.
You can contact Adobe support for this Contact Customer Care, in case of any issue, please let me know so that I can assist you further.
Creative Cloud Student and Teacher edition (one-year)
Desktop Subscription
Jan 31, 2015
Creative Cloud Student and Teacher edition (one-year)
Desktop Subscription
Jan 30, 2014
Regards
Rajshree

Activating code for renewal of creative cloud membership

i´m idug chapter rep in germany and i have not received an activating code for renewal of my creative cloud membership yet and it expires in two days! can anybody help?

Did you buy from a reseller or direct from Adobe?
If direct from Adobe you do not receive a code, you use your Adobe ID and your paid account https://www.adobe.com/account.html

Can I transfer the purchase of Creative cloud to my other adobe account?

I have two accounts, one for school and one for work. I have purchased the Creative Cloud membership using my school email account. Can I transfer the purchase of Creative cloud to my other work account? Im trying to keep everything within one email.

I don't think it is possible to transfer the subscription from one email address to another.
You may need to cancel the subscription and place a new order under correct email address
You may contact Adobe customer service and confirm once
Open below link and click on still need to help
Contact Customer Care

Creative Cloud Membership Photography Plan

Hi,
I purchased the Creative Cloud Membership Photography Plan but in my account it's showing as a free membership and both the LR 5 and Photoshop CC is showing as trial. Please advice what steps to take.
Thank you,
Breezy

Creative Cloud chat support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html

Creative Cloud membership without prior CS ownership.

Can I purchase membership for Creative Cloud on the fact that I did not own any prior versions of Creative Suite?

Hi PER21 ,
Welcome to Adobe Forums.
You can purchase full Creative Cloud Membership if you do not own prior version of Creative Suite .
Below is the link which you can follow and it will give you clarity on the same -
http://www.adobe.com/products/creativecloud/buying-guide.html
Let us know if that helps !
Thanks
Garima

From 30 day trial to a Creative Cloud membership

How do i get past the enter serial number for photoshop when i purchased a Creative Cloud membership?

Creative Cloud Reverts to Trial Mode
http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html

Got an email stating my Creative Cloud Membership ends tonight, yet I'm all paid up and the card I'm using to pay for it is good. I have two very important projects going on and can't afford to have CC go down. Please help!

got an email stating my Creative Cloud Membership ends tonight, yet I'm all paid up and the card I'm using to pay for it is good. I have two very important projects going on and can't afford to have CC go down. Please help!

You have 3 CC under same Adobe ID out of which one purchased on has expired, you are getting notification due to this.
Creative Cloud Photography plan (one-year)
Desktop Subscription
Mar 30, 2015
The other two are active, however it is advisable to have one CC under one Adobe ID.
Regards
Rajshree

I have purchase a Creative Cloud Membership yet my programs have expired trials?

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