I have received a "check your billing information" pop up and a countdown but the hyperlink to resolve it comes up with an error page?

I have received a "check your billing information" pop up and a countdown but the hyperlink to resolve it comes up with an error page? My billing information hasn't changed and I can't seem to use the chat to resolve this problem.

Hang in there. Getting in touch with live support by web chat or phone is your only way to resolve such issues, annoying as it may be.
Mylenium

Similar Messages

  • TS2446 Error:there is a billing problem with your previous purchase please check your billing information.i have checked all my information and all the things are wright

    Error::There is a billing problem with your previous purchase  please check your billing information

    Ask for assistance:
    Contact Apple Support
    https://getsupport.apple.com/GetproductgroupList.action

  • Ok guys i need help my ipod touch froze during an update now i put it inot the recovery mode or dfu and it will not reset itself at all it comes up with an error code and says this ipod cannot reset now does anyone have any ideas of what to do with it

    ok guys i need help anyone with my ipod it froze during an update now it will not work at all i ahve put it into the recovery mode or dfu and  it will not reset it self it comes up with an error message 1603 the number is and says the ipod cannot be reset anyone please help me i have tryed everything googled you tubed everything

    Error 1604
    This error is often related to USB timing. Try changing USB ports, using a different dock connector to USB cable, and other available USB troubleshooting steps (troubleshooting USB connections. If you are using a dock, bypass it and connect directly to the white Apple USB dock connector cable. If the issue persists on a known-good computer, the device may need service.
    If the issue is not resolved by USB isolation troubleshooting, and another computer is not available, try these steps to resolve the issue:
    Connect the device to iTunes, confirm that the device is in Recovery Mode. If it's not in Recovery Mode,put it into Recovery Mode.
    Restore and wait for the error.
    When prompted, click OK.
    Close and reopen iTunes while the device remains connected.
    The device should now be recognized in Recovery Mode again.
    Try to restore again.
    If the steps above do not resolve the issue, try restoring using a known-good USB cable, computer, and network connection.
    Error 1600, 1601, 1602
    Error 1603
    Follow the steps listed above for Error 1604. Also, discard the .ipsw file, open iTunes and attempt to download the update again. See the steps under Advanced Steps > Rename, move, or delete the iOS software file (.ipsw) below for file locations.If you do not want to remove the IPSW in the original user, try restoring in a new administrator user. If the issue remains, Eliminate third-party security software conflicts.

  • Billing issue."Please check your billing information"

    I have a billing issue. This is a persistent problem. I have a pop up window that says that Adobe has a problem with my payment. I go to my account and everything looks fine. I called before and was told that it was fixed and that will not happen again. Well, it did happen again. I will like to talk with a person in charge of billing. I this became beyond annoying. Please see attached document.

    Check your transaction history and see if the payments have been going through ok or not--don't post any specific account details, here, because this is a public forum that anyone can read:
    https://creative.adobe.com/#account/plans
    If this has any bearing on the situation, there was a security breach at Adobe  back a month or two, ago, and as a result Adobe apparently reported all the millions of credit-card/debits cards as possibly compromised to the issuing banks, and as a result you may have received a new credit  or debug card, which could make the old one invalid.
    Regardless of what your transaction history shows, I'd get on a chat session with someone at support and see what you can get accomplished--even if they promised something that didn't materialize, last time.  Click the yellow Chat Now button on this page:
    http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html

  • Please check your billing information.

    I have updated my credit card, and I am sure all my information is correct, but the pop-up keeps running the countdown. Can a staff member please resolve this issue for me?

    Try contacting Adobe support thru chat...
    Chat support - For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat option...
    Creative Cloud support (all Creative Cloud customer service issues)
    http://helpx.adobe.com/x-productkb/global/service-ccm.html ( http://adobe.ly/19llvMN )

  • HT3702 Have you tried putting your billing information but it doesn't work?

    My billing information always says for support go to apple.com/iTunes/support

    Click here and request assistance. That message means to contact the iTunes Store staff and not to post in these boards.
    (97754)

  • I am trying to edit my billing information, I want to deactivate it but the NONE box is not appearing..? Anyone? (iPad)

    I want to deactivate my billing information on my app/iTunes Store. I know how to get to the editing bit of it but the NONE box is not appearing....? I am on an iPad

    You have to use your credit card and make a few purchases before you can get the "None" option.

  • Book Error: "Please review your billing information and approve it."

    Hi, I'm trying to purchase a book I created. It's 34 pages, with as many RAW images. The whole process seems to go fine until the end, when it spits out a dialog saying my account settings have changed, "Please review your billing information and approve it."
    I have erased and reset my account with different credit cards with no change. This is incredibly frustrating, and this is intended as a Christmas present, so I really need to resolve this. I've spent several hours on it already and need some help here in resolving it.

    Success! I figured it out and just got it to go through! The fix was to set my billing preference to "express." It was set to standard, and I kept manually changing it to express in the order to get here faster. Apple might want to make a note of this so their customers don't get frustrated when they try to spend lots of money with Apple. Also, phone support for people struggling and pleading to spend money probably makes good business sense in this economy.

  • HT5622 The error message "your billing information has changed.  verify account information to complete my purchase"  I have done so but it is still not letting me complete my purchase.  Help!

    "Please review your billing information and approve it" This message shows up when I try to order prints.  I did review my account and all is well.  There is no way to get past the error message to complete my order.

    Go back and re-enter all of your billing information, including the billing address.  If that doesn't help try changing the Print Products Storte in iPhoto's Advanced preference pane, reboot, change it back to your country and try again.
    OT

  • Check my billing information? It's all right so why will Creative Cloud stop working?

    I keep getting a pop up everytime I open Photoshop or Illustrator or any other of my Creative Cloud applications that says I need to check my billing information because there is an issue with the last payment and that Creative Cloud will stop working if it is not addressed. Well I looked online and everything on the credit card information looks fine so then I clicked edit payment info and it says "Thanks! We received your payment." Well if you have then why does it still keep counting down the days until it shuts off? If everything on the credit card info looks fine why did the payment not go through?

    Hi NinjaLeah2,
    I did check the payment portal, Adobe could not obtain payment from your Bank, it was tried on December 3rd, 10th, 17th, 24th. of 2013.
    Please contact with the bank to check the error, once that is done, do contact Adobe at http://adobe.ly/yxj0t6 to regularize the subscription after payment update.
    Regards,
    Rajshree

  • Error when Submitting book - Please review your billing information

    I get the following error message when I submit a book for printing:
    Your account information has changed.
    Please review your billing information and approve it.
    I went here to review my order status but I did not have any orders:
    https://mercury.apple.com/WebObjects/OrderStatus
    I reviewed my billing information on the web located here:
    https://myinfo.apple.com
    And it is correct
    Any thoughts?

    I got the following information from apple - following this fixed my problem:
    1. Visit http://myinfo.apple.com and choose your country and preferred language from the pop-up menus. Then log in using your Apple ID and password.
    2. Click Address Book on the left. If you see any blank addresses under Shipping Addresses, make the visible address your default, and then delete the blank address.
    3. Click Phone Numbers on the left, delete all phone numbers, and save your changes. When you successfully place an iPhoto order, your phone number will be copied from iPhoto to My Info.
    4. Check Apple ID, Email, Subscriptions, and Contact Prefs and make any necessary corrections. Save your changes.
    5. Now open iPhoto.
    6. Select a photo and choose Order Prints from the Share menu.
    7. Click Account Info and sign in using your Apple ID and password. If you are unable to log in, try changing your password in My Info using the directions in step 1 above. Then return to step 6 and try again.
    8. Click Edit Shipping and choose Add New Address from the Address pop-up menu.
    9. Add the desired address into the fields, making sure to create a new label, such as "Home." Then select "Make this my default address" and click OK.
    10. Now delete any other addresses listed by selecting them and clicking the Delete This Address button. You should now have only your default "Home" shipping address left.
    You should now be able to submit your iPhoto order successfully. If the difficulty persists, please reply to give me the exact error message you see. I will do my best to help you resolve the issue. Thank you for your patience.

  • Please review your billing information and approve it

    PLEASE help me before I pull out my hair!  I have a photo book I've created in iPhoto 09.  It's ready to be ordered (in-time for Christmas!) and no matter what I do, it comes back with a "please review your billing information and approve it".  There are two things in this repeated (at least 20 times) process that I find interesting 1) every time I re-enter my account info, it says I have an invalid city, state zip code combination and 2) when I try to check out my preferences in iPhoto it freezes up (spinning beach ball) and I have to force quit.  Here's what I've done already:
    1. restarted iPhoto
    2.  restarted computer
    3.  re-entered billing information in apple store
    4.  enabled one-click purchasing and express checkout options in apple store
    5.  trashed iPhoto preferences
    6.  deleted my keychain preferences
    7.  re-entered account info in iPhoto
    8.  double-checked that I choose United State
    9.  Changed credit cards and tried all the above over again
    I'm out of ideas.  Someone PLEASE help me figure out what is going on!

    every time I re-enter my account info, it says I have an invalid city, state zip code combination
    The zip code error suggests you are ordering from an Apple Print Products Store in the wrong country.  Your Billing Address, Shipping Address, Credit Card, Apple ID must all be valid in the same country as the Apple Store is you are ordering from. Is the region setting in your System Preferences > Language & Region the same as the country of your Billing Address and Shipping Address?

  • Error Message: The attempt to connect to the report server failed. Check your connection information and that the report server is a compatible version. The request failed with HTTP status 404: Not Found.

    I have a web page that contains a ReportViewer control.  I am trying to display a report, which is an .rdl file located on the SSRS server, in this ReportViewer control.  I have set the ReportPath and ReportServerUrl correctly.  I am
    getting an error message.
    Am I suppose to use an .rdlc file rather than a .rdl file?  Does the web server configuration need to use a certain account?
     I am getting the following error message:
    The attempt to connect to the report server failed. Check your connection information and that the report server is a compatible version.
    The request failed with HTTP status 404: Not Found.

    Hi bucaroov,
    The error "The request failed with HTTP status 404: Not Found." means the ReportServerURL configured in the ReportViewer control is invalid.
    Please follow these steps to solve the issue:
    Logon the Report Server machine.
    Open the Reporting Services Configuration Manager.
    Copy the Report Server URL from 'Web Services URL'.
    Logon the application server(in this case, it is the server that host the web page), check if we can use the URL we got from step 3 to access the Report Server. If so, please replace the ReportServerURL in the ReportViewer control with this URL. If it is
    not available, could you please post the error message.
    Additionaly, we don't need to provide the extension for a server report. The ReportPath should be like: /<reports folder>/<report name>
    For more information, please see:
    Walkthrough: Using the ReportViewer Control in Remote Mode:
    http://msdn.microsoft.com/en-us/library/ms251669(VS.80).aspx
    If you have any more questions, please feel free to ask.
    Thanks,
    Jin Chen
    Jin Chen - MSFT

  • I can sign on to the iTunes store using my ID but when I want to check my billing information (to change the existing info) it wont accept my password? What do I do?

    I can sign on to the iTunes store using my ID but when I want to check my billing information (to change the existing info) it wont accept my password? What do I do?

    Adding Open DNS codes to your Network Preferences, should give good results in terms of speed-up as well as added security, (including anti-phishing and redirects) (Full information about Open DNS is here: http://www.opendns.com/home/nobloat ) and further independent information can be read here:
    http://reviews.cnet.com/8301-13727_7-57338784-263/free-dnscrypt-tool-enhances-ma c-web-security/?tag=mncol;txt
    and here:
    http://www.macworld.com/article/1146064/troubleshootdns.html?t=234
    Open System Preferences/Network. Double click on your connection type, or select it in the drop-down menu, and in the box marked 'DNS Servers' add the following two numbers:
    208.67.222.222
    208.67.220.220
    (You can also enter them if you click on Advanced and then DNS)
    Sometimes reversing the order of the DNS numbers can be beneficial in cases where there is a long delay before web pages start to load, and then suddenly load at normal speed:
    http://support.apple.com/kb/TS2296

  • I stuck at the "Enter your billing information for identity verification" step in the ADP registration. Could anybody help me?

    Hi all,
    I' have just started to register to the Apple Developer Program (iOS). But, unfortunately I stuck at the first step:
    "Enter your billing information for identity verification"
    It is not possible to go to the next step. When I click on continue, it always shows the same form without any notice about missing fields or something like that.
    What can I do to go on with the registration?
    Many thank in advance
    Christian

    Hi,
    I found no way to go to the next step. Than I contacted the Apple Dev Support and they called me back very soon. The problem can be justified by the fact that I prior started to register as a company. Then I decided to go back to register as an indivudual and this does not work. The Apple Support knows this problem and has removed my stored registration. Then I could start at the beginning and proceed as intended.
    Best regards
    Christian

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