I have recently updated my OS from Leopard to Snow Leopard but now my external hard drive and even my iPhone are not recognized by my Macbook Pro! Anyone have a suggestion??

Zap the PRAM and Reset the SMC, then try again. If the problem remains, update to 10.6.8 and repeat.

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I just bought a mac mini over the weekend. I saved items from my old G4 to an external hard drive. I go to plug in the external hard drive and the new computer is not recognizing it. Help.

I just bought a mac mini over the weekend. I saved items from my old G4 to an external hard drive. I go to plug in the external hard drive and the new computer is not recognizing it. Help.
Here is the information I have. The external hard drive is a 120GB Acomdata. It has both USB and Firewire. When I go to plug in to the mac mini through USB, it is not being recognized. When I switch to Firewire on the old computer I can see it, however when I go to USB it is not being recognized (even on the old computer).
I'm at a loss as to what to do. Any advice would be helpful.

Shalese wrote:
Have you ever tried the FW 400 to 800 adapter?
I have used them on multiple occasions and they work just fine.
Try this (maybe you already have):
-Boot Mini with drive disconnected.
-Do not connect drive but turn it on
-wait a few seconds for drive to spin up
-plug cable into the Mini then into drive.
This is an old drive and may have some timing
issues.
I had an Acomdata drive a long time ago. It
worked fine with FW but USB was flakey.

I downloaded some videos to Premier Elements 13 from external hard drive but now the external hard drive is damaged. I tried to open the videos on the organizer which it shows the video but with a yellow ? and says missing file. Is there anyway I can open

I downloaded some videos to Premier Elements 13 from an external hard drive but now the external hard drive is damaged. While setting up my new MAC the external hard drive was dropped and I have been told by an outside source they could not retrieve the files. It had 4 years of photos and videos on it. I remembered that I had downloaded some of the videos from the external hard drive (before it was broke) to Adobe Organizer 13 when I installed the Adobe 13 on my MACOS X 10.9.5. I tried to open the videos on the organizer which it shows the video but with a yellow ? and says missing file. Is there anyway I can open these videos?
Any input is greatly appreciated!! I am sick over losing the videos and had a little hope on Adobe Organizer until I was unable to open them. I am thinking it is due to my external hard drive not being plugged in. I thought when I transferred from the external hard drive to Adobe 13 that it would be there without the external hard drive needing to be attached but maybe I did something wrong.
Thanks again for any help!!!!

jnrmendonca
It had 4 years of photos and videos on it.
To what did your camera record those photos and videos - camera's internal memory, inserted memory card, other?
Any remote chance that the latter may still exist for you to use to download the camera files to your new external hard drive?
ATR

Snow Leopard upgrade - now iomega external hard drive cant be seen

I've been using an Iomega External Hard Drive (RPHD-C) to run Time Machine as my back-up. Upgraded to Snow Leopard yesterday and - no external Hard Drive. Doesnt show in Disk Utility. Any ideas?

Disconnect the disk and power it down for a few minutes, then reconnect, see if Disk Utility recognizes it.
If no help, disconnect again, and Restart your Mac, then reconnect the drive.
If it's connected via USB, try FireWire; or vice-versa.
If still no help, try different ports, cables, and combinations of the two (sometimes a plug that works fine in one port won't make good contact in a different one).

My iPhone is not recognized by my Macbook Pro after updating my IOS to 7.04

Hi,
I am unable to restore my iPhone with what I had backed up as my phone is not recognized by my Mac Book Pro in iTunes.
I had attempted to restart my MacBook and iPhone to no avail.
What should I do?

Plug it into a different Mac.

My Time machine won't back up. Recently updated to OS x 10.7.5. Error message is as follows: "The backup disk image "/Volumes/Time Machine Backup/Scott's MacBook Pro.sparsebundle" is already in use." What is wrong and how do I fix it? Thanks.

My Time machine won't back up. Recently updated to OS x 10.7.5. Error message is as follows: "The backup disk image “/Volumes/Time Machine Backup/Scott’s MacBook Pro.sparsebundle” is already in use." What is wrong and how do I fix it? Thanks.

Have you tried restarting the computer? Also, see Time Machine Error from this pages sidebar under More Like This.

I recently just bought a Toshiba 3TB External Hard Drive. I am trying to partition it on my macbook, but it keeps returning and error message. The only thing I have changed is renamed easy drive.

I recently just bought a Toshiba 3TB External Hard Drive. I am trying to partition it on my macbook, but it keeps returning and error message. The only thing I have changed is renamed easy drive.

Your problem is not Boot Camp, in fact, is your optical drive. Win XP requires indeed sp2, but also the internal drive, does not work from external optical drive.
For other possible tricks, please use the appropriate Boot Camp forum, not here. Mac OS X may be installed from both external and internal optical drive and/or internal/external partition of a disk, any disk. Windows is not so generous.

Can I have mavericks time machine on one partition of a WD external hard drive and snow leopard data on another

can I have mavericks time machine on one partition of a WD external hard drive and snow leopard data on another

If you want to and it is so large that it has room (350% is a good estimate for TimeMachine), then use a partition(s) to hold system restore images or bootable clones. Or VM images.
Using SSDs most Mac Pro models can easily hold 6 or more storage devices inside, except the nMP cylinder 6,1's; which do need external Thunderbolt and USB3.
System drive / data / scratch / backup data / backups of system / ....
I recommend a couple system backups, especially when faced with dual boot situations as well as an OS that is still undergoing updates and changes.

How do I have itunes use/detect my external hard drive and place music on the external drive from the itunes store? There are no music files on my pc yet. I will like to do this after installing itunes 11 on my pc for the first time. I am using windows 7

How do I have itunes use/detect my external hard drive and place music on the external drive from the itunes store? There are no music files on my pc yet. I will like to do this after installing itunes 11 on my pc for the first time. I am using windows 7. HP computer intel Dual Core. Thanks for any help!

Hey idw3,
Welcome to Apple Support Communities, and thanks for the question. Follow the instructions on this article to move your iTunes Media folder to an external hard drive:
iTunes for Windows: Moving your iTunes Media folder
http://support.apple.com/kb/HT1364
Regards,
David

I am struggling! Help! I need to move 3500 pics-in TIFF format in 175 folders and sub folders from my old PSE6, Windows XP to my new PSE13, Windows8.1. I have the PSE6 backed up on an external hard drive. What is the safe way to do this? Can anyone at Ado

I am struggling! Help! I need to move 3500 pics-in TIFF format in 175 folders and sub folders from my old PSE6, Windows XP to my new PSE13, Windows8.1. I have the PSE6 backed up on an external hard drive. What is the safe way to do this? Can anyone at Adobe help me? Please?

Use the Organizer backup & restore method, starting the restore from the TLY file. Probably best to use a custom location as the XP file structure will be different. See this link for further help:
http://helpx.adobe.com/photoshop-elements/kb/backup-restore-move-catalog-photoshop.html

I have and apple tv,,..how do i play movies,from my apple mac,onto the apple tv..my movies are not on my itunes,but on an external hard drive...i just want to mirrow whats playing,on my mac to the tv...

I have and apple tv,,..how do i play movies,from my apple mac,onto the apple tv..my movies are not on my itunes,but on an external hard drive...i just want to mirrow whats playing,on my mac to the tv...

Are the movies in the correct format:
Video formats
H.264 video up to 720p, 30 frames per second, Main Profile level 3.1 with AAC-LC audio up to 160 Kbps per channel, 48kHz, stereo audio in .m4v, .mp4, and .mov file formats
MPEG-4 video, up to 2.5 Mbps, 640 by 480 pixels, 30 frames per second, Simple Profile with AAC-LC audio up to 160 Kbps, 48kHz, stereo audio in .m4v, .mp4, and .mov file formats
Motion JPEG (M-JPEG) up to 35 Mbps, 1280 by 720 pixels, 30 frames per second, audio in ulaw, PCM stereo audio in .avi file format
Audio formats supported
HE-AAC (V1), AAC (16 to 320 Kbps), protected AAC (from iTunes Store), MP3 (16 to 320 Kbps), MP3 VBR, Audible (formats 2, 3, and 4), Apple Lossless, AIFF, and WAV; Dolby Digital 5.1 surround sound pass-through
When you say tit only sees your music folder, are you saying it only sees your music folder or does it see other empty folders.

If I've downloaded my music to an itunes library from an external hard drive and I have several duplicate songs, is there an easy way to delete the duplicate songs? Or, do I have to go through my entire library song by song to delete duplicates?

If I've downloaded my music to an itunes library from an external hard drive and I have several duplicate songs, is there an easy way to delete the duplicate songs? Or, do I have to go through my entire library song by song to delete duplicates?

In iTunes, File>Display Duplicates

I have just upgraded from a Macbook to a Macbook Air. I have been using a iomega external hard drive for Time Machine, which use a Firewire. However, Macbook Air's do not have a Firewire port and i cannot find an adaptor anywhere. Can anyone help?? Thanks

I have just upgraded from a Macbook to a Macbook Air. I have been using a iomega external hard drive for Time Machine, which use a Firewire. However, Macbook Air's do not have a Firewire port and i cannot find an adaptor anywhere. Can anyone help?? Thanks

There has never been a reliable firewire ---> USB adapter suitable for external high speed storage. This was a major issue when the MacBooks lost the firewire port a number of years ago (Apple subsequently brought it back).
The only high speed port on the Air is the ThunderBolt port. There are external ThunderBolt drive options out there, but they're somewhat more expensive than traditional USB/FireWire options.

HT4927 I have just downloaded iPhoto from the app store. The photo library from my old laptop was backed up on an external hard drive and I retrieved the photos from there. Now when I open the photos on my new Mac Book Pro, they are small - am I missing

I have just downloaded iPhoto from the app store. The photo library from my old laptop was backed up on an external hard drive and I retrieved the photos from there. Now when I open the photos on my new Mac Book Pro, they are small - am I missing something?
I am using 10.8.2 Mountain Lion btw

I dragged the Photo library icon from the backup drive on to iPhoto on the laptop
That means you imported one Library to another.
Never import one Library to another. Every version and thumbnail is imported like a distinct photo, you lose all your Albums, Keywords etc., the link between Original and Previews is destroyed, the non-destructive editing feature is ruined and so on. In summary: it's mess.
So the reason you're seeing small photos is because you're seeing the iPhoto thumbnails from the back up library.
So, what to do?
Do you still have the back up? If so, trash this bunged up library and restore from the back up again. HOw to restore will depend entirely on how you made the back up, but no version of restoring includes importing the library.
Regards
TD

Still running adobe cs2 on leopard. but now get unexpected quit msg. and wont launch. any chance that when i installed then uninstalled GENIEO yesterday something went wrong? how to fix? can i reinstall cs2 from original discs? by stephenftlaud

still running adobe cs2 on leopard. but now get unexpected quit msg. and wont launch. any chance that when i installed then uninstalled GENIEO yesterday something went wrong? how to fix? can i reinstall cs2 from original discs? bystephenftlaud

Hi,
Could be many things, we should start with this...
"Try Disk Utility
1. Insert the Mac OS X Install disc, then restart the computer while holding the C key.
2. When your computer finishes starting up from the disc, choose Disk Utility from the Installer menu at top of the screen. (In Mac OS X 10.4 or later, you must select your language first.)
*Important: Do not click Continue in the first screen of the Installer. If you do, you must restart from the disc again to access Disk Utility.*
3. Click the First Aid tab.
4. Select your Mac OS X volume.
5. Click Repair Disk, (not Repair Permissions). Disk Utility checks and repairs the disk."
http://docs.info.apple.com/article.html?artnum=106214
Then try a Safe Boot, (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, reboot when it completes.
(Safe boot may stay on the gray radian for a long time, let it go, it's trying to repair the Hard Drive.)
If perchance you can't find your install Disc, at least try it from the Safe Boot part onward.
Open Console in Applications>Utilities & see if there are any clues or repeating messages when trying to open CS2.

I have recently updated my OS from Leopard to Snow Leopard but now my external hard drive and even my iPhone are not recognized by my Macbook Pro! Anyone have a suggestion??

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