I have silverlight why are you telling me to download the pluggin?

''duplicate - locking - https://support.mozilla.com/en-US/questions/901798''
I just tried to look at Netflixs. At first your site told me to download flashdrive which I have the latest version. I went back in to bring up netflix again and now your site is telling me to download microsoft silverlight. I have that to and the same version you are telling me to down load. Why am I having all this trouble? Your sight use to be perfect. What is up with that and how does it get corrected?

Check the age of the files you wish to open.
Keynote 6 (the latest you downloaded) will opne Keynote 5 (KN09) files but nothing earlier. For that KN5 will act as an intermediate format (you save KN4 and earlier as KN5), then KN6 can open the resultanr files.
Make sure you have a backup of your original files, in case KN6 cannot replicate some of your earlier builds and transitions.
Les

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iTunes Store Support
http://www.apple.com/emea/support/itunes/contact.html

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FOR ASSISTANCE WITH ORDERS - iTUNES STORE CUSTOMER SERVICE
For assistance with billing questions or other order inquiries, please refer to our online support page by clicking here: http://www.apple.com/support/itunes/store/. If you cannot find the answers you are seeking in our robust knowledge base, you can contact us by visiting the following URL http://www.apple.com/support/itunes/store/, clicking on the appropriate Customer Service topic, then using the contact button or email form at the bottom of the page. Responses to emails will be provided as soon as possible.
Phone: 800-275-2273 How to reach a live person: Press 0 four times
Hours of Operation: Mon-Fri: 9am-5pm ET
Email: [email protected]
How to report an issue with Your iTunes Store purchase
http://support.apple.com/kb/HT1933
iTunes Purchase Problems: How to Report a Problem to iTunes Support
http://tinyurl.com/7tscpa7
How to Get a Refund from the App Store
http://gizmodo.com/5886683/how-to-get-a-refund-from-the-app-store
Canceling a Digital Subscription
http://gadgetwise.blogs.nytimes.com/2011/10/14/qa-canceling-a-digital-subscripti on/
 Cheers, Tom

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http://www.heise.de/mac-and-i/kolumnen/artikel/Die-geheimnisvolle-iPhone-Energie -1226682.html?view=zoom;zoom=1
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I have silverlight why are you telling me to download the pluggin?

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