I have the latest version of Firefox yet my computer says on my home page that i need to install the latest version, also Youtube reports my browser no longer supported download the latest version
this is what is under my help tab (about Mozilla Firefox) It seems I have version 2.0 in there some how.
Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.2.13) Gecko/20101203 Firefox/2.0.0.9;EGAMES 1.0 (.NET CLR 3.5.30729)
You have a corrupted user agent:
*Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.2.13) Gecko/20101203 <u>Firefox/2.0.0.9;EGAMES 1.0</u> (.NET CLR 3.5.30729)
See:
* [[Web sites or add-ons incorrectly report incompatible browser]]
Check the <b>general.useragent</b> prefs on the <b>about:config</b> page.
You can open the <i>about:config</i> page via the location bar, just like you open a website.
Filter: <b>general.useragent</b>
If any <i>general.useragent</i> prefs are bold (user set) then right-click that pref and choose <i>Reset</i>.
Similar Messages
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I have the latest version of Firefox yet I am still getting an error message that says photoshop is no longer supported on my platfrom and thereofre it's not downloading.
Please give a bit more system details. Which OS and version are you on? Is it 32 bit or 64 bit. Try downloading the Creative Cloud App if not already installed from: https://creative.adobe.com/products/creative-cloud. You can choose to install PS from withing this app and need not rely on web page.
Regards,
Anirudh -
I am using a PowerBook and have recently upgraded to 10.5.8 and would like to get the latest version of Firefox I can. However, FF's home page says 'unfortunately the latest version of FF is not compatible'. But when I look at the requirements it seems that mine should fit. Basically, what is the latest version of FF I can get and how do I find it to download.
ThanksRight now I am trying to reinstall Firefox which was somehow deleted and I keep getting the message that I can not use the new version I have downloaded. I have a power PC G5 and Mac OSX10.5.8. This is frustrating. What do I do?
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I have a brand new iMac, Retina 5K, Yosemite 10.10.1, with Java Version 8, Update 25, however, I still get a window when I open Adobe Photoshop CS5, that indicates that I need to install Java SE 6 Runtime. Any suggestions?
Java should be downloaded directly from Apple:
Java for OS X 2014-001 -
i would like to run the most secure version of firefox on my computer, but my computer does not meet the system requirements for the latest version. is there a way i can have the security of firefox 8 and still be able to run it on my old computer. i currently an running firefox 3.6. it is a bit slow, but it is functional.
Currently Firefox 3.6.24 is as secure as Firefox 8.0.1 is. Firefox 3.6.x will continue to get security updates until next spring, although the exact date hasn't yet been determined.
Which of the system requirements are you lacking? <br />
Processor wise you're stuck with what you got, but RAM can be upgraded. WinXP is still supported in all versions of Firefox and will be continued to be supported until Windows drops support for WinXP sometime in 2014. -
I'm trying to install the latest version of iTunes and the pop up tells me that I need to install Mac OS X 10.5. How do I do that?
OS 10.5.x is the max OS for Macs with a PowerPC processor. If your iMac has an Intel processor you can upgrade to Snow Leopard OS 10.6.x and possibly Lion OS 10.7
Mac OS X 10.5 Leopard installation system requirements
http://support.apple.com/kb/TA24950
Leopard is no longer available at the Apple Store but may be available by calling Apple Phone Sales @ 1-800-MY-APPLE (1-800-692-7753).
If you can't obtain a retail install DVD from Apple, look on eBay or Google the installer part numbers to possibly find at an on-line store. Here's what to look for:
MB427Z/A Leopard 10.5.1 install DVD
MB576Z/A Leopard 10.5.4 install DVD
MB021Z/A Leopard 10.5.6 install DVD (single user)
MB022Z/A Leopard 10.5.6 install DVD (5-user family pack)
Installing Mac OS X 10.5 Leopard
http://support.apple.com/kb/HT1544
Mac OS X 10.5 Leopard Installation and Setup Guide
http://manuals.info.apple.com/en/leopard_install-setup.pdf
After you install the base 10.5, download & install the 10.5.8 combo update at http://support.apple.com/downloads/Mac_OS_X_10_5_8_Combo_Update
The DVD should look like this
Caution - Leopard does not support classic mode. So, if you currently open OS 9 apps in classic mode, you won't be able to do this if you upgrade to Leopard.
Cheers, Tom -
Hi,
My iphone 4 won't connect to my mac book, it says that I need to install to latest version of itunes 11.1. When I go to itunes and try to update, it says that I have the latest version (10.6.3). Can someone please help me!
thanksYou are probably running OS 10.4 or 10.5 on a PPC Mac. No version of iTunes higher than 10.6.3 is available for these older Macs. I have the same problem, and while I can still use the PPC to sync my iPod, it can't be used to sync an iPhone 4 or higher. The only solution, as I discovered after upgrading to the iPhone 4, is to buy a newer Mac. I was able to get a 2006 MacBook running Lion for under $300, and that has been a lifesaver.
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I downloaded the newest version of firefox today 8/16/11 and now I cannot use Evernote (nor does clipmarks work from before) this is unacceptable. How do I return to the earlier version of firefox? If there is no way to do this, then I will have to use internet explorer so I hope you can help me with this. Thank You, Carol Roberts
Until Evernote updates their add-on to mark it compatible with Firefox 6, you can use the [https://addons.mozilla.org/en-US/firefox/addon/add-on-compatibility-reporter/ Add-on Compatibility Reporter] to try re-enabling it yourself.
You can also downgrade to a previous version of Firefox from [https://ftp.mozilla.org/pub/mozilla.org/firefox/releases/ this archive], but please be warned that some old versions of Firefox have known security bugs that are fixed in later versions. See also: [[Installing a previous version of Firefox]] -
I have two versions of Firefox on my computer and every time I use Firefox I keep being asked to help Firefox by answering a question about the product.
Which two versions?
*https://support.mozilla.org/kb/Finding+your+Firefox+version
See also:
*http://kb.mozillazine.org/Preferences_not_saved
*https://support.mozilla.org/kb/Preferences+are+not+saved -
i have a Mac OSX version 10.75 with just one Thunderbolt port. and it has been my Thunderbolt port to connect with Blackmagic wear my intensity. and I no longer can use the port for mini-DVI adapter to connect with me. I do not want to ask any other way for me to use to use my monitor. I monitor LG FLATRON E2041 brand .. PLEASE Helpp ME
i have a Mac OSX version 10.75 with just one Thunderbolt port. and it has been my Thunderbolt port to connect with Blackmagic wear my intensity. and I no longer can use the port for mini-DVI adapter to connect with me. I do not want to ask any other way for me to use to use my monitor. I monitor LG FLATRON E2041 brand .. PLEASE Helpp ME
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Hi there, our mac has an IOS version 10.5.8 and i need to update it to 10.6.8 in order to update our itunes account....when i start softwear update it tells me that nothing needs to be updated and i also do not have access to the mac app store...How can i update my ios? thanks Matthijs
Get more information about your computer. Go to the Apple in the upper left corner of any window, then "About This Mac". Write down what it says about "version"and report that here. Now continue to "More Info..." Copy and paste the information here, but omit the serial number and Hardware UUID (if present).
If you have a PPC Mac you cannot sync your idevice without a newer computer. See the end of this post for options.
If it says you have an Intel Mac you can upgrade to Snow Leopard, but check system requirements first:
Snow Leopard 10.6 Technical Requirements - http://support.apple.com/kb/SP575
You can buy Snow Leopard at:
Snow Leopard disc source - http://store.apple.com/us/product/MC573Z/A/mac-os-x-106-snow-leopard
After installing run the updater to 10.6.8, then upgrade iTunes.
Jan. 2014 post by Kappy on doing all this: https://discussions.apple.com/message/24599931
Options if you cannot upgrade: iTunes Store purchases can already be downloaded directly. Use iTunes Match to put non-Store music in iCloud, then download to your device from there. Backup your device directly to iCloud over a wireless connection. Photos can be downloaded from the Camera Roll using iPhoto or Image Capture. -
I have the 64bit version of itunes on windows 7. When I connect my iphone5 it says that I don't have the correct software and that I need to install itunes 64bit! And I can go no further! I've uninstalled and reinstalled but it makes no difference. I have no access to other computers so at the moment I don't have a backup for my iphone should anything go wrong.
Please Help!Hello ekbowers,
It sounds like you have installed the 64 bit version of iTunes, but you continue to the get an error message that suggests to download the 64 bit version any time you connect your iPhone 5. I understand that you have already uninstalled and reinstalled iTunes, but sometimes you may need to uninstall additional components related to iTunes to completely remove it from your system.
I recommend following the steps in this article to completely uninstall iTunes:
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
http://support.apple.com/kb/HT1923
Once you have completely uninstalled iTunes, you can download the 65 bit version of iTunes for Windows here:
iTunes 11.0.4 for Windows 64
http://support.apple.com/kb/DL1615
Thank you for using Apple Support Communities.
Best,
Sheila M. -
I installed Lion OS X and Logic Pro won't run. I downloaded the 9.1.5 update: "An Eligible Logic Pro Version Was Not Found in the Applications Folder. This Update require Logic Pro Version 9.0 or higher". I have Logic Pro Version 9.1.1 installed.
I even pulled the dmg file into the Logic Studio folder in my applications directory and it still does not recognize it. What do I do now?Niel: Thanks.
For others benefit, here is what happened.
I had installed Logic Studio 9.1 some time ago.......not knowing what all the programs were nor what they did, I created a "Logic Studio" subfolder in my applications folder and put all Logic Studio programs into it so I'd know where they were and could review each at my leisure over time.
My assumption now is that when the updater looks for the Logic Pro program, it looks only in the applications folder. It seems lame that it would not also look in the subfolders of the applications folder, but that apparently IS the way it works. Because my Logic Pro program was located in the "Logic Studio" subfolder, the updater just didn't see it..hence the error message I received when I tried to update.
Solution: I moved all the Logic Studio programs out of the subfolder and now they reside in the applications folder. Ran the 9.1.5 updater and it worked like a charm. -
i downloaded Yosemite and now I cannot open CS 5.5 Production Premium at all, I receive the message that i need to install the legacy Java SE6 runtime. I am running Java 8 Update 25 (the latest). I have uninstalled and reinstalled CS5.5 Prod Prem already again so please don't suggest this. What do I do?
Try to install java from below link and try once
Java for OS X 2014-001 -
I have full membership to CC and have been using it for 4 months. Randomly Photoshop stopped opening jpgs, so I uninstalled and re-installed. Photoshop then stopped working all together. I signed out of the app manager and when I signed back in all my info was gone and only "TRIAL VERSIONS" of CC apps were available. I paid for this software. I need to be able to download it again.
Wow, Karan Taneja, you've just embarrassed yourself on a worldwide support forum. Not only is your post ridiculous and completely inappropriate for a technical support forum, but it also shows your ignorance as to whom you think the audience is. Apple is not here. It's users, like you.
If you would have spent half the time actually reading the Terms of Use of this forum that YOU agreed to by signing up to post, as you did composing that usesless, inappropriate post, you (and the rest of us on this forum) would have been much better off.
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