I have to launch Explorer to get to Firefox, when I download and click finish, I receive message that Firefox must be closed to finish but Explorer is only app running.

I ensured that no tasks are running, then click Desktop icon for Firefox with no result. I go into programs and tell the program to "run" with no result. I then launch Explorer to get to Firefox, hit download, go through the process. When I hit finish, I receive message reading "Firefox must be closed before finishing."

This article should help - [[Firefox is already running but is not responding]]

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