I have tried downloading music from my purchased itunes to my music library several times but it keeps saying no music
Can anyone please help me? I have tried downloading my purchased music on iCloud to my i devices, iPhone 5 and iPod touch has downloaded purchased music successfully and I can access all songs in my music library. My iPad 2 will not transfer the music to the music library. I have tried everything and had numerous emails ith the support team but still not working. Can anyone help?
Are you absolutely sure the apple ID used to connect to the itunes store is the right one?
settings>itunes & app Stores. Check the account that device has listed.
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I have just downloaded iPhoto from the app store. The photo library from my old laptop was backed up on an external hard drive and I retrieved the photos from there. Now when I open the photos on my new Mac Book Pro, they are small - am I missing something?
I am using 10.8.2 Mountain Lion btwI dragged the Photo library icon from the backup drive on to iPhoto on the laptop
That means you imported one Library to another.
Never import one Library to another. Every version and thumbnail is imported like a distinct photo, you lose all your Albums, Keywords etc., the link between Original and Previews is destroyed, the non-destructive editing feature is ruined and so on. In summary: it's mess.
So the reason you're seeing small photos is because you're seeing the iPhoto thumbnails from the back up library.
So, what to do?
Do you still have the back up? If so, trash this bunged up library and restore from the back up again. HOw to restore will depend entirely on how you made the back up, but no version of restoring includes importing the library.
Regards
TD -
I have tried downloading and installing the Adobe Pro DC trial on 2 different browsers and it keeps generating an "unexpected error". I have a MAC. How is this troubleshooted and fixed?
Hi Carlos ,
Could you please share the screen shot of the error message so that we can check and troubleshoot accordingly .
Is there any error number or code associated with the error message or it just says "unexpected error" ?
I would recommend you to try and install the Acrobat DC trial referring the following links .You could choose any of the following .Also make sure you disable all the third party software before you commence the installation .
https://helpx.adobe.com/acrobat/kb/acrobat-downloads.html
https://helpx.adobe.com/acrobat/kb/acrobat-dc-downloads.html
Regards
Sukrit Dhingra -
I downloaded the iCloud control panel on my PC but can't sign in - message says "This apple ID is valid but not an iCloud account. I've tried the account set up several times but it keeps just spinning me in circles, asking me to sign in and then I get the same message again. This is getting frustrating and I really don't seem to be able to get help. I can't contact customer support because I have a PC and there is a serial number of an apple device required.Can anyone help please?
You can't setup (create) an iCloud account using a PC. You must use an Apple device, a Mac or an iPhone etc. Once you have created an account you can sign in from your PC.
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i have tried to sign up for an itunes account in order to install applications, but i do not have a credit card? i
Read here > Create an iTunes App Store account without a credit card
An alternative is to purchase iTunes gift cards > Choose your iTunes Gift Card - Apple Store
iTunes Store: How to redeem a code -
I trying to download itunes on my laptop several times but I keep getting a Quick Time error -2096. How do I remove this error?
Do you see the problem if you turn off Compatibility Mode for QuickTime?
Right-click on the QuickTimePlayer application (located in C:\Program Files\QuickTime) and choose Properties from the shortcut menu.
In the Properties window, click the Compatibility tab
Deselect all checkboxes currently selected in the Compatibility tab.
Click Apply.
Close the Properties window.
Check out this Apple document -> Error -2096 message when opening QuickTime for Windows in Compatibility Mode -
my ipad will not let me slide to log in, or power off. I have tried to hold down the sleep and home button at the same time, but that did not work. D o you have any tips for me? Thanks.
recovery mode
open itunes on computer
plug cable into computer not iOS device
turn phone off
hold home button and plug cable into phone. do not release home button until an itunes graphic appears on device.
look to computer should have message about recovery mode click ok and restore
Peace, Clyde
if u need an article see
http://support.apple.com/kb/HT1808 -
i cant install itnes 10.6.3 on my system(Dell xps 64-bit) , ive tried everything possible by downloading it several times but it keeps telling me 'there is a problem with the windows installer package. A program required 4 this install to complete cannott run. Please contact your service vendor?.. Please what can i do?
Try the following user tip:
"There is a problem with this Windows Installer package ..." error messages when installing iTunes for Windows -
Dear sir/madame,I have tried to use the inbrowser editing capability for Adobe Muse to login to my CMS. To login I have use the exact same FTP details I have used to upload my website, I even checked the page url multiple times but I keep getting the same error (the username and password are invalid for your FTP server. Please check them and try again). The hosting website (Yourhosting.nl) only has this one FTP user, which I cannot expand to more users. Can you please tell me if I am doing something wrong? The url to this page is http://e-divecollege.be/index.html or www.e-divecollege.be
Dear sir/madame,I have tried to use the inbrowser editing capability for Adobe Muse to login to my CMS. To login I have use the exact same FTP details I have used to upload my website, I even checked the page url multiple times but I keep getting the same error (the username and password are invalid for your FTP server. Please check them and try again). The hosting website (Yourhosting.nl) only has this one FTP user, which I cannot expand to more users. Can you please tell me if I am doing something wrong? The url to this page is http://e-divecollege.be/index.html or www.e-divecollege.be
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I am trying to copy and paste a 734mb film on to an 8GB usb but it keeps saying "It cannot copy as there isn't enough space". How is this possible? And how do I put the film on the usb?
Look at the USB stick in Disk Utility and check whether it may be partitioned or have other software on it taking up space.
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After trying to update to iOS 7, my iPhone 4 says connect to iTunes, which I've done 4 times. It keeps saying restore and upgrade but won't do it. Help!,,,,
Hi there,
You may find the troubleshooting steps in the article below helpful.
iOS: Unable to update or restore
http://support.apple.com/kb/HT1808
-Griff W. -
Has anyone had a problem installing PhotoKit 2.06 in CS4? I keep getting 'Owl Orphanage: Photoshop.exe Bad Image. I have tried installation files from 2 different sources without success. Pixel Genius suggested dropping the unzipped files directly into Plug-ins - that didn't work. Any suggestions would be appreciated.
Hi Peter
I am in touch with Pixel Genius, the plug-in developer, and so far ( this has been going on for 5 days) a solution has not been forthcoming, hence my post. The required files are shown in Windows Explorer but will not load when I fire up CS4. Previously, I ran version 1.2.4 of PhotoKIt without a problem but that was uninstalled to make way for the latest software. Pixel Genius have asked me to open up CS4 Help, System info, and send it to them which I have done. I wait in hope!
John -
I keep trying to buy something from a game but it keeps saying purchase failed and I know I have money on my card. so any help?
Contact iTune Support
https://ssl.apple.com/emea/support/itunes/contact.html -
I am trying to transfer movies I've purchased through iTunes from my Macbook Pro to my iPad. iTunes keeps telling me I need to authorize my computer to download the movies onto my iPad. I have "authorized" it several times, but each time I sync it, it continues to tell me to authorize my computer. How do I fix this problem?
It may not be the computer that needs authorizing, but the iPad. Is your iPad using the same Apple ID as the computer on which you purchased the movies? On the iPad, go to Settings -> iTunes & App Stores and check the Apple ID shown there. If it's not the same Apple ID as the one used to purchase the movies, tap that Apple ID button on the iPad to sign out and then sign in with the correct Apple ID.
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I'm trying to activate my iMessage & FaceTime with an email on my iPhone 4 , but it keeps saying “waiting for activation..” . So how do I activate it so it can work ?
Yes, I know. But at one point in activating FaceTime or iMessage you will need to be able to send a text message. If you can't, there will be no activation.
Check your device settings
Make sure that you’re connected to a cellular data or Wi-Fi network. If you're using an iPhone, you'll need SMS messaging to activate your phone number with iMessage and FaceTime. Depending on your carrier, you might be charged for this SMS.
copied from If you get an error when trying to activate iMessage or FaceTime - Apple Support
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