I have tried the steps suggestedf including deleting cookies.squilte (which is not present on my computer after a search) to keep signed in to e-mail accounts at yahoo and gmail and they haven't worked? Suggestions for this novice + user, anyone??
Can't !. Say signed in to email websites for yahoo and gmail, and i've upgraded to firefox 3.6 to try to solve problem and the options for selecting answers are not available to me (for instance did search for "cookies.squilte" and either that or profile folder search brought up anything like the forum answers indicated were successful. 3. tried select "remember PW" in options answers but no cookies show up to except/remove so that is not an option. HELP FOR THIS LIMITED NOVICE + KNOWLEDGE USER APPRECIATED
Copy and Paste this code in the Code field in the ''"Tools > Error Console"'' and click the ''Evaluate'' button to see the location of the profile folder.
<code>alert(Components.classes["@mozilla.org/file/directory_service;1"].getService(Components.interfaces.nsIProperties).get("ProfD", Components.interfaces.nsIFile).path);</code>
See http://kb.mozillazine.org/Profile_folder_-_Firefox
"Application Data" in XP/Win2K and "AppData" in Vista/Windows 7 are hidden folders, use %APPDATA% in the File name field.
See also http://kb.mozillazine.org/Show_hidden_files_and_folders
Go to: Control Panel > Folder Options > "View" tab > under "Hidden files and folders", select "Show hidden files and folders".
You may want to un-check the box "Hide extensions for known file types" to see the file extensions of all files.
XP: C:\Documents and Settings\<user>\Application Data\Mozilla\Firefox\Profiles\<profile>\
Vista/Windows 7: C:\Users\<user>\AppData\Roaming\Mozilla\Firefox\Profiles\<profile>\
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Many thanks :)Start Firefox in <u>[[Safe Mode|Safe Mode]]</u> to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.
*Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
*Do NOT click the Reset button on the Safe Mode start window
*https://support.mozilla.org/kb/Safe+Mode
*https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes
Create a new profile as a test to check if your current profile is causing the problem.
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*https://support.mozilla.org/kb/profile-manager-create-and-remove-firefox-profiles
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