HT1212 my ipod is disabled, i have tried the steps to restore, but i get a message from itunes saying i have to enter my password to open itunes, meanwhile i cannot enter a passcode on the touch b/c it is enabled. i do not have the original computer i sy

My ipod was disabled by my son entering the wrong pass code. I no longer have the original computer i sync to. I have tried to restore using the instructions sent by Apple Rep, and on these help pages. I get a message from itunes saying that cannot connect to ipod touch b/c it is disabled, that i need to enter passcode to continue.. meanwhile, the ipod touch is saying i am disabled and to connect to itunes. Any NEW ideas?

If you cannot connect it to the computer to which the device was last connected (or the device was never connected to a computer) you will have to use recovery mode to completely reset the device, losing all data:
iOS: Unable to update or restore - http://support.apple.com/kb/HT1808 - recovery mode (e.g., cannot connect to computer last used to sync device, iTunes still asks for a password)
If none of the above work, try:
DFU mode: http://osxdaily.com/2010/12/04/ipad-dfu-mode/
How to put iPod touch / iPhone into DFU mode - http://geekindisguise.wordpress.com/2009/07/16/how-to-put-ipod-touch-iphone-into -dfu-mode/

Similar Messages

We have tried to restore our ipod but we get a message from Microsoft saying itunes must shut down. It happens every time at the same point in the download. We've even gone to the Apple store and had the unit DFU restored. Please help.

The message we get when we try to restore says "itunes has encountered a problem and needs to shut down." We're trying to restore. The ipod is currently in the DFU restore mode. How do we get it to complete the restore?

Try read the suggestions from Apple in troubleshooting the iTunes application running under Windows XP: http://support.apple.com/kb/TS1421

After trying to install the new update, I am getting a message from Windows saying that an MC file is missing, reintall Itunes-which I have now done 3 times. How do I fix this?

I received the new update from Itunes and after installing, I couldnt get into my Itunes. I get a message from Windows saying that an MC file is missing and to reinstall I tunes. I have reinstalled 3 times, the first time I didn't remove the old version, I installed the update over it. Next I tried the repair function under Control Panel. After that, I uninstalled Itunes and reinstalled again from the website. I still get the same message about missing files from Windows.

Try the following user tip:
Troubleshooting issues with iTunes for Windows updates

I am unable to synch my iPhone to my laptopI have tried to carry out software updates - I get a message saying that the updates could not be completed as I am not connected to the internet - despite being connected to the internet!

I am unable to synch my iPhone to my laptopI have tried to carry out software updates - I get a message saying that the updates could not be completed as I am not connected to the internet - despite being connected to the internet!

What OS on your Mac?
What iOS on your phone??

I am trying to stream via ESPNWatch but I get a message saying I have a popup blocker that does not allow the streaming to happen. I unchecked the pop up blocker box in the Safari preferences to no avail. Any ideas?

I am trying to stream via ESPNWatch but I get a message saying I have a popup blocker that does not allow the streaming to happen. I unchecked the pop up blocker box in the Safari preferences to no avail. Any ideas?

Might be a Safari extension...
From your Safari menu bar click Safari > Preferences then select the Extensions tab.
If there are any extensions installed, turn that OFF, then quit and relaunch Safari to test.

I have an original iPad running 5.1.1. It has started throwing me out of safari to the point it is now unusable. Have tried everything including full restore but problem persists?

I have an original iPad running 5.1.1. It has started throwing me out of safari to the point it is now unusable. Have tried everything including full restore but problem persists?

Try a few things:
First, try double tapping the home button. You should see a row of apps at the bottom; these are your recenty opened apps. Hold your finger down on any of the icons until they start to shake, and a red minus() appears. Tap the red minus for each app. This will close the app, not delete it. If you have too many apps open, this can cause crashes.
If it still crashes, try the basic troubleshooting steps here:
Basic Troubleshooting Steps for iOS
(Note that I am a representative of the organization for the above link, which is not endorsed by Apple)

I am trying to update my iphone to the latest software version, but am getting a message saying 'make sure your network settings are correction and your connection is active'. i know my connection is active, so how can I fix this problem?

I am trying to update my iphone to the latest software version, but am getting a message saying 'make sure your network settings are correction and your connection is active'. i know my connection is active, so how can I fix this problem?

Hi there pamela123456,
I would recommend taking a look at the troubleshooting steps found in the article below.
iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
http://support.apple.com/kb/ts1814
-Griff W.

I uninstalled Adobe Flash and then tried to download it. I get a message from Adobe saying "Failed to Initialize" Is there a setting on Mozilla I need to change to allow the plug in?

I uninstalled Adobe Flash and then tried to download it. I get a message from Adobe saying "Failed to Initialize" Is there a setting on Mozilla I need to change to allow the plug in?

Why are you not using Firefox 7?
* getfirefox.com

HT1414 Hello, everyone, I followed all the steps to restore but at the end, it says: the device isn't eligible for restore. How to fix it? Thanks all.

Hello, everyone, I followed all the steps to restore but at the end, it says: the device isn't eligible for restore. How to fix it? Thanks all.

See Here > http://support.apple.com/kb/HT1808
You may need to try this More than Once...
Be sure to Follow ALL the Steps...
But... if the Device has been Modified... this will Not necessarily work.

HT201413 i have tried resetting my iphone 4 but keep getting an error code at the end (34)

I HAVE AN IPHONE 4, I HAVE TRIED RESETTING THE PHONE BUT KEEP GETTING AN ERROR CODE AT THE END OF THE RESET ie;34, ANY IDEAS PLEASE

I'm not certain thats the problem. I stopped antivirus, I set screensaver to NOT trigger and yet it took me FOUR DAYS to completely sync my ipod touch. Stupid me decided to try it with the iPad and guess what...it's been three days and STILL timing out.
I don't think Steve Jobs died; I think they upgraded him to iOS5, he crashed and they could not restore him.
THIS UPGRADE *****. They rushed it out the door to get the fancy-dancy voice command thing on the iphones and yet that feature does not help ipod or ipad users.

When attempting to set up iCloud on my iMac I receive the following error message 'To use the "iCloud" preferences pane, System Preferences must quit and reopen'. I have tried quitting, re-booting etc but still receive this message. Any ideas?

When attempting to set up iCloud on my iMac I receive the following error message "To use the 'iCloud' preferences pane, System Preferences must quit and reopen."
I have tried quitting, even re-booting etc but still receive this message. Any ideas?

This is a shot in the dark, but try this:
log-in to your iCloud account with your Apple ID
change your password
ensure your billing information is up-to-date
attempt to re-enable your Keychain (again)

Why do I get this message that my farmville, cafeworld, and other games in facebook there is an error I cannot enter the games.

The message I receive reads cannot enter Zynga.com it is wrote wrong this game site. Farm ville,Cafe World, and other games won't let me play. Some of my Facebook games let me play not all what's wrong the message says Firefox will not let me play games why on my home computer?

Hi there ninjajune! We understand the importance of receiving e-mails! Which e-mail account are you having this trouble with? Have you tried to delete the e-mail account and add it back? What is the make and model of your device? Additionally, are you able to access the e-mail account from a PC? Looking forward to your reply so tha I can better assist!
LenaA_VZW
Follow us on Twitter @VZWSupport

I have tried to recover my photos but keep getting a blank screen and it doesn't rest Iphoto

Can anybody help me recover my photos on Iphoto i followed the steps of getting the rest screen up but it goes blank and doesnt progress the full recovery.

Although you say you have let the battery drain, was it for long enough? Since nothing else that you've tried so far has worked, I suggest that you leave the iPod unplugged for at least four days, preferably a week. That way, if something is stopping the iPod from turning the screen on, then whatever it is will drain the battrey. However, since the screen isn't on, that may take longer than if the screen was on.
Then, after that time, plug the iPod into a power source and leave it alone for at least thirty minutes. Only after thirty minutes will it show any signs of life, but you should leave it until it is fully charged before trying to use it.
If you get to this stage, the fact that the battery has drained will cause the iPod to reset when it springs back to life.
Let us know how you get on.

Itunes won't recognize my ipod nano 5th gen. it's recognized by the computer, but I get a message from itunes that says an ipod has been detected, but it couldn't be identified properly. i did all of the steps on the ipod assistant. unistalled and reinsta

Itunes will not recognize my Ipod Nano 5th g. It shows up on my computer. But Itunes gives me a message that says "An ipod has been detected, but it could not be identified properly. I did all the steps in the ipod assistant. Unistalled and reinstalled drivers and itunes. restarted ipod and even erased everything. It is recognized by other computers. And itunes recognizes my iphone fine. please help.

Have you restarted your computer? iTunes updated?

IPad 2 was updated to latest iOS 7 and has been not working right since. I have tried to do a restore but still continues to go into reboot mode by itself and very erratic. Can no longer trust it. I tried to complain to Apple but have to give them 20 buck

iPad has not worked right since it updated to latest software. Tried to question Apple about it but it costs 20 bucks just to lodge a complaint. Is this normal Apple behavior or am I missing something. Also anyone else having issues with upgrade to iOS7. It was working great until that point and now goes into reboot mode often and sometimes will continuously reboot several times. I have tried to restore but that didn't clear the problem. Any thoughts or help would be appreciated.

Greetings,
I've never seen this issue, and I handle many iPads, of all versions. WiFi issues are generally local to the WiFi router - they are not all of the same quality, range, immunity to interference, etc. You have distance, building construction, and the biggie - interference.
At home, I use Apple routers, and have no issues with any of my WiFi enabled devices, computers, mobile devices, etc - even the lowly PeeCees. I have locations where I have Juniper Networks, as well as Aruba, and a few Netgears - all of them work as they should.
The cheaper routers, Linksys, D-Link, Seimens home units, and many other no name devices have caused issues of various kinds, and even connectivity.
I have no idea what Starbucks uses, but I always have a good connection, and I go there nearly every morning and get some work done, as well as play.
You could try changing channels, 2.4 to 5 Gigs, changing locations of the router. I have had to do all of these at one time or another over the many years that I have been a Network Engineer.
Good Luck - Cheers,
M.

HT1212 my ipod is disabled, i have tried the steps to restore, but i get a message from itunes saying i have to enter my password to open itunes, meanwhile i cannot enter a passcode on the touch b/c it is enabled. i do not have the original computer i sy

Similar Messages

Maybe you are looking for