I have tried to delete my sync account to start fresh but I receive a message as follows: looks like one of the dinosaurs escaped again...

there are no more details :(

- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Unsync all music and resync
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.

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I just bought an iPhone 4 a few weeks back. I tried to delete their icloud account, and add mine but it's asking for a password to delete it. I have no way to get in contact with them. Is there any way around it?

I just bought an iPhone 4 a few weeks back. I tried to delete their icloud account, and add mine but it's asking for a password to delete it. I have no way to get in contact with them. Is there any way around it?

There's no way around it. The former owner needs to erase the phone and remove it from their account as explained here: http://support.apple.com/kb/TS4515. No one else can help with this, including Apple.

FireFox is refusing to properly sync and I have even deleted my sync account and started over, why is this happening?

Up to a few weeks ago FireFox sync was working as expected, but then version 17 rolled out and I had auto update turned on, so all my PCs updated. Quickly I noticed that Roboform Lite didn't work in the new version so I decided to go back to version 16.0.2 on all my PCs to continue using Roboform. I'm confident this must have had some affect on FIrefox Sync, specifically the add-ons, as the bookmarks and others continued to sync properly.
I've worked on it for 3 days now and after even deleting my sync account and starting from scratch I seem to still be having the same problem. It's weird though, it will begin to sync some of my add-ons, but then stop and refuse to do anymore. I only have about 10 add-ons altogether. Other times it will remove add-ons, which is even more aggravating.
I also reset FireFox on my main computer that I had initially setup sync.
Please help me resolve this.
Mike

I believe this is a bug in the new Firefox. I'm having the same problem, and so are others on this forum. My guess is just to wait till the next update for some one the bugs to be worked out. FFA was updated recently so it could be FFA's fault

HT3819 how do I share movies/music between my computers. I have opened shared on both computers and both are on, but i am not able to drag anything from one to the other. Does anyone know where the settings button is on the bottom of the itunes screen?

how do I share movies/music between my computers. I have opened shared on both computers and both are on, but i am not able to drag anything from one to the other. Does anyone know where the settings button is on the bottom of the itunes screen?

Oops, I forgot a step between 7 and 8 ... before syncing the iPhone I need to explicitly send the document back to iTunes on the iPhone, or the changes won't come over at all ...
and then one more thing ... Numbers on iOS does NOT recognize a number of key features of the OSX app, such as conditional formatting ... so after editing my document on iOS and syncing it back to OSX on my Mac, all of those settings are lost (no more conditional formatting, have to do it all over again)
What am I doing wrong ?

I'm not able to copy and paste files from my mac to hard disk and usb. I have tried dragging the items to those devices but it won't work. I also have tried copying and pasting those files onto those devices but that doesn't work too. Can any one help?

I'm not able to copy and paste files from my mac to hard disk and usb. I have tried dragging the items I want to copy to those devices but it won't work. I also have tried copying and pasting those files onto those devices too but that doesn't work too. Can any one help?

Hi BobRz
Thanks for you suggestion but it didn't work - are there other ways for solving this problem? Or is it because my files that I want to copy and paste onto my hard disk etc are too big? (However there is space on my hard disk and it works on a PC)

HT204370 I have tried on my desktop, my laptop, and my IPad - I keep getting a message that I am unable to download the movie? What if anything am I doing wrong?

I have tried to download a movie "Escape Plan" on my desktop, my laptop, and my IPad - I keep getting a message that I am unable to download the movie? What if anything am I doing wrong?
Message was edited by: edalexjr

Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the page that opens.
Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left.
Click the Clear Display icon in the toolbar. Try the action that you're having trouble with again. Post any messages that appear in the Console window – the text, please, not a screenshot.
Important: Some private information, such as your name, may appear in the log. Edit it out by search-and-replace in a text editor before posting.

HT201342 I am having some trouble trying to back up my notes to my iCloud account, i have tried to delete my icloud account and create a new one, but still when i back my phone up on iCloud my notes do not seem to be backed up.How can i back up by notes o

I am having some trouble trying to back up my notes to my iCloud

Not photos, just data synced with iCloud shown in Settings>iCloud. If you don't have sufficient storage to back up to iCloud, back up to your computer instead using iTunes (connect you phone to your computer, open iTunes, click on the name of your phone in iTunes, go to ths Summary tab of your iTunes sync settings and click Back Up Now). Also transfer your purchases to your iTunes library (connect your phone to your computer, open iTunes and go to File>Devices>Transfer Purchases). If you have photo stream photos older than 30 days tha you wan to save, save these to your camera roll before backing up (tap Select, tap the photos, tap the share icon -- box with upward facing arrow, then tap Save to Camera Roll).
When setting up your new phone, when given the option choose Restore from iTunes Backup and restore the backup you made earlier.

Currently trying to download netflix onto iPad mini, whenever it goes to open in App Store it is just blank? My restriction settings are all open, have tried signing out of my account and back in but no luck!

As above, the netlfix link opens the App Store however is just blank...

Try this:
Quit all apps: Double tap the Home button and swipe the app preview page up for each open app
then
Reset: Hold the Sleep/Wake and Home buttons and don’t let go until the screen goes dark and the Apple logo appears (no data will be lost)

I wish to delete my sync account

I wish to delete my firefox sync account, but I couldn't cause it always show this following message:
Oh dear.
Looks like one of the dinosaurs escaped again. We keep them away from the data, so that should be safe.
Please try again later when we've wrestled him back onto the treadmill.
my firefox sync account is [email protected] , I wish to set up this email to other computer

anyone can help?

TS1503 Does anyone know what "other" means in the sync summary bar? I have 850mb using storage space in my iphone and can't understand what that is. I have tried to delete everything, restore to factory settings and change the icloud account. Thanks.

Does anyone know what "other" means in the sync summary bar? I have 850mb using storage space in my iphone and can't understand what that is. I have tried to delete everything, restore to factory settings and change the icloud account. Thanks.

Hi there AnthPy,
You may find the troubleshooting steps in the article below helpful.
OS X Mail: Troubleshooting sending and receiving email messages
http://support.apple.com/kb/ts3276
-Griff W.

I have 40 empty folders in my mailbox on ipad 3. They are shown on the left hand side of my mailbox screen.I have tried to delete them but they keep re appearing should they be there or can anyone tell me how to delete them. .

I have 40 empty folders which have appeared in my mailbox. I have tried to delete them using the edit button but they keep coming back. I have done a factory reset to start my ipad as new but this has not removed them. They have now appeared on my wifes ipad air. Can anyone help please.

Hi Go to Settings Email Accounts Delete Accounts Then add them back again. If that doesn't work Do a Factory Restore. Cheers Brian

ITunes Match has stopped uploading - every file errors and says waiting - I have tried to delete the files and use other formats etc. I have had the service since Day 1 and NEVER had an issue. It didn't start until the Delete from Cloud switch to Hide

iTunes Match has stopped uploading - every file errors and says waiting - I have tried to delete the files and use other formats etc. I have had the service since Day 1 and NEVER had an issue. It didn't start until the Delete from Cloud switch to Hide from cloud - the files that do not upload show grayed out on my other devices.

Have you confirmed that you successfull purged iTunes Match by also looking on an iOS device? If so, keep in mind that Apple's servers may be experiencing a heavy load right now. They just added about 19 countries to the service and I've read a few accounts this morning that suggests all's not running perfectly right now.

I am trying to delete a user account but attempt locks up system prefs

I have been trying to delete a user account in 10.9.1 (Mavericks) on a 2009 Mac Pro. The problem is that System Prefs never completes the "archive account" and when check which processes are using up CPU time I find that writeprefs is pegged at 100% and has stayed at that level for seven hours plus. Of course the account is never removed and the only way of restarting the machine is to force quit system prefs after which the reboot works. Any ideas? Thanks in advance.

Do you really need to archive the user folder?
linc, that would be desirable but not absolutely essential. And, thank you for your swift response!

I cannot read books on my iPad that I have already purchased from kindle..it will download the book but will not open it. I have tried to delete the app n re register it, that does not work. Help?

I cannot read books on my iPad that I have already purchased and store on my kindle fire and kindle ereader..I have tried to delete app an reregister, to no avail..help!

Have you asked on the kindle board? since it's their app that's messing up they may have more specific advice.

I am a bit ignorant when it comes to my iphone 4. Can somone help me delete saved text messages? I have tried to delete them one by one in my messages, but it still says that I have 2.3 saved messages. I just want to free up space on my phone.

Dearest Ones in the Apple Tech World,
I need to free up space in my storage, and I can do that if I can figure out how to delete my saved text messages. Anyone out there know how in the world I can accomplish this?
I have tried to delete them one by one, but it still says that I have 2.3 GB of saved messages!
I am not the saviest when it comes to operating this phone. Any help would be appreciated!
THANKS SO MUCH!

There's no way to delete all message threads at one go. You can however do one contact thread at a time.
In Messages app where you see a list of messages from different contacts, tap Edit (top left), tap the red (on the left), then tap the red Delete button on the right.

I have tried to delete my sync account to start fresh but I receive a message as follows: looks like one of the dinosaurs escaped again...

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