I have tried to download and install Firefox 3.16 (US version) on a XP system three times. The program installs normally but cannot be launched. Clicking on the shortcut or even on the firefox.exe in Windows Explorer does not launch the program.
I had a similar problem on a Windows 7 system, but there I succeeded after a second attempt. On the XP system I desinstalled the Firefox program before every new attempt. But no way. Firefox appears in the Program groups in System Information, so I suppose the program is normally installed. Intelliguard of PC Tools was temporarily disabled, so that is not the problem. Skype is version 5. Is there a registry problem?
I have tried it many times now. I get the alert that I should seriously upgrade, so being a dutiful Firefox and Mozilla user, I try. My iBook G4, several years old now, won't launch it.
Similar Messages
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I am changing laptops and have tried to download and install Acrobat 9 Standard from the Adobe website, but get message that my serial number is invalid. I log in and double check my account and it shows as a valid serial number. Now what?
If you had it on a laptop that crashed and you threw away, it is still considered as activated on that machine. YOu should contact Adobe by chat or by phone and have them deactivate for you.
Here is a link to a page with options to help make contact:
http://www.adobe.com/support/download-install/supportinfo/
If you are getting a message that indicates the serial number is not valid, you should look thru the following:
Error "The serial number is not valid for this product" | Creative Suite
http://helpx.adobe.com/creative-suite/kb/error-serial-number-valid-product.html -
I tried to download and install the new IOS7 software to my IPhone 4 three times but nothing happened. What do I do next? I no longer have a "1" by my settings.
Okay genius, try reading before posting.
These are user to user technical support forums.
No one here sent you any notification or posted any such website.
Plug the device into a computer running iTunes and update. -
Adobe 10 will work ok in internet explora but wont run in firefox. It tells me to close firefox down as its a conflicting application, whats going on?
There are two version of Flash, one for IE ''(ActiveX)'' and another for other browsers (Plugin). Adobe's setup routine needs Firefox to be closed so the installation can proceed.
1.Download the Flash setup file from here: <br />
[http://fpdownload.adobe.com/get/flashplayer/current/install_flash_player.exe Adobe Flash - Plugin version]. <br />
Save it to your Desktop.<br />
2. Close Firefox using File > Exit <br />
then check the Task Manager > Processes tab to make sure '''firefox.exe''' is closed, <br />
{XP: Ctrl+Alt+Del, Vista: Shift+Ctrl+ESC = Processes tab}
3. Then run the Flash setup file from your Desktop.
* On Vista and Windows 7 you may need to run the plugin installer as Administrator by starting the installer via the right-click context menu if you do not get an UAC prompt to ask for permission to continue (i.e nothing seems to happen). <br />
See this: <br />
[http://vistasupport.mvps.org/run_as_administrator.htm] -
I have tried to download and install Acrobat XI more than twice. Keeps rolling back. Why?
I downloaded and tried to install. I went to regedit and cleared all adobe acrobat references. It keeps rolling the files back. No go. Any ideas?
Nobody can know. Calling your info vague would be an understatement. You need to provide much more details like system info and at which point it is rolling back.
Mylenium -
Trying to download and install the latest version of itunes but at install i get"older version of Bonjour connot be removed" then asks me to contact tech support and download is stopped.
Download the Windows Installer CleanUp utility from the following page (use one of the links under the thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
To install the utility, doubleclick the msicuu2.exe file you downloaded.
Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any Bonjour entries and click "Remove", as per the following screenshot:
Quit out of CleanUp, restart the PC and try another install. Does it go through this time? -
I am trying to download and install itunes on windows 7. The download works fine and it appears that the install works fine as well but when it finishes itunes is nowhere to be found. I am in Mexico. Please help. Thanks
You can try using this tool to first remove all traces of Reader from your computer:
http://labs.adobe.com/downloads/acrobatcleaner.html
Then, you can download the full offline Reader installer from
http://get.adobe.com/reader/enterprise/
After downloading, restart your computer and run the installer before doing anything else. -
I have downloaded, extracted and installed Elements 12 but it will not open nor can I find the Adobe file in the file where I installed it to.. When I've tried to download and install again it says that the "Object Already Exists." It may exists, but it is not visible in the file or in my list of programs on the Startup Menu.
cactisken
You should not have to uninstall Premiere Elements 12/12.1 in order to install and run Premiere Elements 13 on the same computer unless your computer is overloaded and the computer resources are compromised. Just use one program at a time.
Can you still use 12/12.1 on this same computer that will not let you use 13?
What specific Window operating system are you using?
Let us go through the usual drill...
1. Does the problem exist with and without the antivirus and firewall(s) disabled?
2. Are you using a pen and tablet device instead of a mouse?
3. Did you install the program with antivirus and firewall(s) disabled?
4. Disable the SLCache Folder found in Windows 7, 8, or 8.1 64 bit
Local Disk C
Program Files (x86)
Common Files
Adobe
and in the Adobe Folder should be the SL Cache Folder that you delete or disable by renaming the Folder
from SLCache to SLCacheOLD.
5. Are you running the program as Administrator and is the latest version of QuickTime installed on the same
computer as Premiere Elements 13?
Let us start here and then decide what next.
Thank you.
ATR -
Trying to download and install CS6 on CC and it won't take the serial number for my Mac
trying to download and install CS6 on CC and it won't take the serial number for my Mac
Cloud products don't use serial numbers. That includes downloading CS6 through the Cloud (if that is what you're doing). Hence Ned's query.
Install CS6 via your Cloud membership using the steps outlines here:
Install a previous version of any Creative Cloud application -
Just tried to download and install latest ITunes update and it would not finish update. I aborted the update and then my ITunes will not open. I keep getting and error stating that file MSVCR80.dll not found. I reinstalled my original ITune file but this did not clear this error. Any ideas.
Click here and follow the instructions. You may need to completely remove and reinstall iTunes and all related components, or run the process multiple times; this won't normally affect its library, but that should be backed up anyway.
(99732) -
Bought a new iPod nano. Trying to download and install latest version of iTunes. When i try to install downloaded program, I get a message that says OS10.7 is required. I have OS10.58. What to do?
Choose About this Mac from the Apple menu.
If you have a PowerPC Mac, buy a new, secondhand, or refurbished Intel Mac.
If you have an Intel Mac, phone the online Apple Store and order a Mac OS X 10.6 DVD.
(71523) -
Have a student / teacher subscription. Trying to download and install applications on new mac pro with yosemite. Old applications still work on older Mac Pro. Can't download any applications. Creative Cloud website and desktop app both fail. Very frustrating. Anyone having this problem?
Chas50 I would recommend removing the currently installed Adobe Creative software. You can then install the new versions of the Adobe Creative software included with your membership. You can find complete details regarding the uninstall and install process at Install and update apps - https://helpx.adobe.com/creative-cloud/help/install-apps.html.
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I am trying to download and install OSX Mavericks but everytime i input my Apple ID it keeps asking to review my account and then starts looking for credit card info, I do not have a credit card, also I thought OSX Mavericks was free, some help please.
Yes I know it's free, but Im trying to find out how to download it and install, but I keep getting account review and asked for CC details as I have no CC I can't get the download or install it, any help please, what i don't understand is why would I be asked for CC details if it is a free download ?? i just want to know is there anything I can do.
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I have been trying to download and install a trial. What is the best browser to use and how do i do it? The set up and everything is on the desktop but it never seems to load anything?
what file (name and extension) is on your desktop and what os?
what have you done to install the desktop file and what do you see when you do that? -
I am trying to download and install the iOS 7.1 software that was sent thought general on my iPad 4 th generation it keeps saying there was an error downloading it, what do I do now?
First try resetting your iPad and then try updating again.
Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up.
If it still will not work, try updating using iTunes. But before you do that, disable your firewall and your antivirus software, then try the update again.
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