I have two ipods that cannot sync to my macbook because i had to replace the hard drive in the mac. the ipods say they are synced to another itunes library and can't be synced with my new itunes account. help!

i have two ipods that are synced to my previous itunes account that was on my macbook before the hard drive crashed. i can't sync with the new itunes on the new hard drive - help!

Why did you start a new account?
Copy everything from your backup copy of your computer to your new hard drive.
Ipod will sync to one itunes library at a time. Syncing to another will erase the current content from the ipod.

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I have just had to replace my hard drive on my mac book pro and can now not sync my iphone which contains all my information onto the new drive, any ideas?

I had to replace my hard drive on my mac book pro as it had died. Since getting laptop repaired I have been trying to sync my iphone with the new hard drive but it will not allow me to do this without first wanting to wipe the phone clean and put info on the hard drive onto the phone, of course there is no info on the hard drive at all. Any help will be greatly recieved.

https://discussions.apple.com/docs/DOC-3141

I have lost my apps for my ipad when I did a sync. Not sure why, maybe because I had to replace a hard drive. How do I get my apps back, a lot of them.

My hard drive got corrupted and I had to install a new hard drive and when I opened iTunes it asked if I wanted to sync which it did but then I lost all my apps I had on my iPad. I dont know why. I tried restoring from a previous backup, but that didn't work. I know I can reinstall the apps but I dont even remember all the ones I did have. Can anyone help.
With kind regards
Fadeela

The apps that you had will be listed in your purchase history if you login to your account in iTunes on your computer - the list isn't very user friendly though as it's listed by date order and will include all app updates that you've downloaded (so an app will appear multiple times if you've downloaded it's updates). You can re-download apps, though it's a manual process as you need to find them yourself in the app store : http://support.apple.com/kb/HT2519 .
If the apps are in your iTunes library then the restore might work - a backup contains app data/settings, but not the app itself, so without the app available to it the restore can't install the app and therefore it's content.

I backed up my itunes library to an external drive.It's 119 gb.It took about an hour.When I looked at the files it list the artists and albums but then says the files are empty.On the C drive of my own computer it says they are empty.Why would this be ?

When I open up my itunes library on my hard drive it says it contains 119 gb.I tried to look up individual songs under each album and artist.Every time I open an album it says the folder is empty.I exported the library earlier to an external hard drive.It took over an hour.When I look on that library it also says the files are empty,yet when open itunes and play songs they are all still there.Why doesn't the library list each song since it says it contains 119gb?

bzq wrote:
Niel, I tried that several times but the Choose Library screen never appeared.
Then try again.
Make sure iTunes is not running.
Hold the Option key.
Click the iTunes icon in the dock.
Select Choose library...
Select the iTunes folder you copied to the external
ITunes would boot up like usual but the only songs listed were in the Cloud. None of my Apps, Playlists, etc. appeared.
Because you moved the library and have not yet told iTunes to Choose the library you moved.

HT1473 I recently had to replace my hard drive and lost my iTunes library. Now I cannot transfer the library from my iPod to iTunes on the new hard drive (same computer). How can I complete the transfer?

I recently had to replace my hard drive and lost my iTunes library. When I try to transfer the content from my iPod to iTunes on the new hard drive (same computer), it would only let me transfer iTunes store purchases. How can I complete the transfer of all the content on the iPod back onto the computer?

Recover media from iPod
See this post for options on moving your iPod data back to your computer.
tt2

I had to replace my hard drive and when I plug in my iPad, itunes says it is synced with another computer, and asks to erase all my data. Help!

I had to replace my hard drive and now when I plug in my iPad, itunes says it is synced with another library

That is because the iPad can only "sync" to one iTunes library at a time. You can move all of the iPad contents into a new iTunes library. This discussion will give you a lot of useful information.
https://discussions.apple.com/thread/3305461
This one is Mac specific - not that it is any different except for the iTunes menu.
https://discussions.apple.com/thread/3445538?start=0&tstart=0
Remember to authorize the computer in iTunes first - From the iTunes menu go to Store>Authorize this computer.

Hi, recently my school IT rebooted my laptop and lost my iTunes ... Redownloaded it but it won't reconise my phone or iPods as it it saying they are linked to another account... Got music I have paid for on these and don't want to lose.... Can anyone help

Hi, recently my school IT rebooted my laptop and lost my iTunes ... Redownloaded it but it won't reconise my phone or iPods as it it saying they are linked to another computer .... Can anyone tel me what to do? Don't want to wipe the music I have bought on these devices
Thanks in advance

Install or Reinstall Lion/Mountain Lion from Scratch
Be sure you backup your files to an external drive or second internal drive because the following procedure will remove everything from the hard drive.
Boot to the Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Erase the hard drive:
Select Disk Utility from the main menu and click on the Continue button.
After DU loads select your startup volume (usually Macintosh HD) from the left side list. Click on the Erase tab in the DU main window.
Set the format type to Mac OS Extended (Journaled.) Click on the Erase button and wait until the process has completed.
Quit DU and return to the main menu.
Reinstall Lion: Select Reinstall Lion/Mountain Lion and click on the Install button.
Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless.

I had to replace my hard drive, and I don't have access to my sync code to get my bookmarks into my new browser. How do I get my sync code if I don't have the original email containing it?

I had to replace my hard drive and need to get my bookmarks from my sync account, but I don't have access to my sync code. How do I get it or can you send it to me again. It was in my email on my bad hard drive. Thanks.

Intertech Design wrote:
Where do I get the specially assigned serial number????? I don't want to have to purchase anything since I already bought the CS2 and I don't need a newer version.
Follow the prompts at the link provided by Ned.
Everything's there including your new CS2 non-activation download file and your new non-activation serial number.
It's free for existing owners of CS and CS2. Nothing more to purchase.

Hi, I've recently bought an iPad2 and can't get connected with AppStore or iTunes, when I tap on these icons a grey page pops up saying is loading but never opens the page, no failure message is displayed, it just keep saying is loading. Apparently it is

Hi, I’ve recently bought an iPad2 and can’t get connected with AppStore or iTunes, when I tap on these icons a grey page pops up saying is loading but never opens the page, no failure message is displayed, it just keep saying is loading.
Apparently it is not an issue with wifi since Safari, You Tube and Maps work well, I’ve tried some of the tips, e.g. log off/on my Id, change password but no one worked.
Your help will be highly appreciated.
Thank you.
Luis.

Try a reset. Hold the Sleep and Home button down for about 10 seconds until you see the Apple logo. Ignore the red slider.

I have a subscription and I pay each month for that. I installed the suite Adobe (indesign, photoshop, illustrator and acroba) on my second computer (laptop) but they are installed like trial version. I can't activate them with my adobe. They still are tr

I have a subscription and I pay each month for that. I installed the suite Adobe (indesign, photoshop, illustrator and acroba) on my second computer (laptop) but they are installed like trial version. I can't activate them with my adobe. They still are trial versions... How can I actvate them on my second computer ?

On that computer... Does your Cloud subscription properly show on your account page?
If you have more than one email, are you sure you are using the correct Adobe ID?
https://www.adobe.com/account.html for subscriptions on your Adobe page
If yes
Some general information for a Cloud subscription
Cloud programs do not use serial numbers... you log in to your paid Cloud account to download & install & activate... you MAY need to log out of the Cloud and restart your computer and log back in to the Cloud for things to work
Log out of your Cloud account... Restart your computer... Log in to your paid Cloud account
-Sign in help http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
-http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
-ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp
-http://helpx.adobe.com/creative-cloud/kb/license-this-software.html
If no
This is an open forum, not Adobe support... you need Adobe staff to help
Adobe contact information - http://helpx.adobe.com/contact.html
-Select your product and what you need help with
-Click on the blue box "Still need help? Contact us"

I had to replace my hard drive and can't get my Photoshop CS2 9.0.2 to activate. I have tried both the phone and the website and have both the serial number

I had to replace my hard drive and can't get my Photoshop CS2 9.0.2 to activate. I have tried both the phone and the website and have both the serial numbers. I can't find a number that works to speak to a live person at Adobe. I need to reduce the pixel size TODAY on some photos and need the program. Is there another way to reduce pixels if I can't get my Photoshop running today?

Intertech Design wrote:
Where do I get the specially assigned serial number????? I don't want to have to purchase anything since I already bought the CS2 and I don't need a newer version.
Follow the prompts at the link provided by Ned.
Everything's there including your new CS2 non-activation download file and your new non-activation serial number.
It's free for existing owners of CS and CS2. Nothing more to purchase.

HT203167 Had to replace my hard drive. Now I can't get into i-tunes to enjoy my list (about 98 songs). Is my music stored in my old hsrd drive? Sorry guys I'm not real good with this comp. stuff. Just want my music back

Had to replace my hard drive. Now I can't get into i-tunes to enjoy or purchase new music.Are my i-tunes stored in my old hard drive ? Do I have to take my old hard drive to a computer store and have them placed on something called a flash drive ? I'm having the same trouble retrieving my Ancestry.com infor.

Yes, all you iTunes data are on the old drive. Get an external enclosure in which you may install the old drive in order to connect it to your computer and copy your iTunes data to your new drive.
Everything is on your old drive unless you copied it to the new drive.

I had downloaded OS X Mountain Lion and had to replace my hard drive. Now when I try to download it only wants to upgrade since I show that I previously purchased it. What can I do to get the operating system back

I had downloaded OS X Mountain Lion and had to replace my hard drive. Now when I try to download it only wants to upgrade since I show that I previously purchased it. What can I do to get the operating system back

I'm unclear on what the problem is. Have you installed a system on the new hard drive, and if so, what system? Had you actually installed Mountain Lion previously, or only downloaded it? And what does "it only wants to upgrade" mean? Have you actually got Mountain Lion already installed? (See About This Mac in the Apple menu.)
All Macs that shipped with Lion or newer are capable of internet recovery in situations like this. Just hold down command-R and it should start in recovery mode over the internet if necessary. You can reinstall the system from there. If you had Mountain Lion, I would assume that Mountain Lion would be the system you would get reinstalling that way.

How do I retrieve my purchased songs and playlists from my iTunes account? I have just had to replace my hard drive and have lost pretty much everything!

How do I retrieve my purchased songs and playlists from my iTunes account? I have just had to replace my hard drive and have lost pretty much everything!

You can redownload your iTunes store purchases, but you'll need a backup to recover the playlists.

HT4743 i had to replace my hard drive so just got computer back and had to download new i-tunes but can"t find any of my purchase movies or t.v shows how do i get "em back...?

i had to replace my hard drive so just got computer back and had to download new i-tunes soft ware but none of my purcased t.v. shows or movies will show up how do i get"em back.....?

Welcome to the Apple Community.
You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option from the Quick Links section in the top right corner of the iTunes homepage in your iTunes application on your computer.

I have two ipods that cannot sync to my macbook because i had to replace the hard drive in the mac. the ipods say they are synced to another itunes library and can't be synced with my new itunes account. help!

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