I have uninstalled Garageband due to problems. Now it seems I have to pay for it.

I've had some problems with Garageband when I tried to download extra content. I called Apple Support about a week ago and he said that one solution might be to uninstall Garageband and then reinstall in from Mac App Store.
I've now unnstalled Garageband. To download and install it again it seems I now have to pay for it. I've had my iMac since the end of December last year and it came preinstalled with Garageband. Apple Support is closed today because it's Sunday.
It's not a huge amount but I wonder if this is right?

Done this? Alerts may occur when accepting bundled applications from the Mac App Store - Apple Support (Steps 1 - 4 in particular.)

Similar Messages

Help! I uninstalled Garageband due to problems but can't reinstall

I have a Power Mac G5 which was bought 2nd hand a week ago. Garageband had never been used i take it as it had the old version 2. something.. The program would open but nothing would show on the screen. Next to the apple sign at the top left of the screen it would say Garageband was open.. it would say you could check for updates or quit ect.. but nothing showed on screen. I done lots of research to help solve my problem and tried many things but to no success. I unistalled it but can't find a way to reinstall! please help

Done this? Alerts may occur when accepting bundled applications from the Mac App Store - Apple Support (Steps 1 - 4 in particular.)

I wiped my MacBook Pro due to a problem, will I have to pay for iMovie or iPhoto that was originally installed on my older MacBook Pro ?

Due to a problem with my older MacBook Pro I had to wipe it clean. Now I no longer have iPhoto or iMovie , will I have to pay for those programs ? If so, are there any older versions available I can download for free.

a brandnew Mac (=aka after a clean isntall), should be registered with an AppleID.
Then, you're entitled to download the pre-installed apps for free from AppStore, just log-in with that Apple-ID...-

Terrible Customer Support and now I have to pay for their mistakes

A friend told me about a promo plan she was on, it was the 20 off data plan. So I got interested and called in to get some information about it. I ended up signing up for the plan around Jan. 27th. I then noticed that the iphone 4 was available for pre-order on the 3rd. I ordered it and received it on the 7th. Called Verizon on the 8th and let them know I received a defective phone. I was told several things by different reps about how this was going to be replaced. First they told me if I gave them another 326 dollars, they could get one shipped out the same day. Then after my call dropped I called back in, I was told that if I gave them another 326 dollars, they could get one shipped out on the 10th. I agreed and gave them my cc info. Since I did not have a working phone they put my account in suspension so I wouldn't be charged for service that I couldn't use. I guess there were problems with the fact that my account was in suspension, so they tried to call me on my iphone 4 number that was never activated and didn't work, even though my ATT number was in the notes and on my account. So the 10th came around and I called in to see why I didn't have a phone. They told me about the problem and assured me that I would receive a working iphone on the 18th, once again I did not receive a phone. Called in and I was told that they again made some mistakes and I would have a phone on the 23rd. Well guess what? No phone came on the 23rd. I finally received a phone on March 1st. Guess what? If I talked for over 5 minutes, this phone got so hot that it was uncomfortable to hold. On top of all of this they could not get my voicemail to work.
At this point they still have not refunded me for my first defective phone that I had sent back a month ago. All of the refunds that I was promised for service that I could not use were not applied. I have spent about 6-8 hours on the phone with this company trying to get a working phone. After having the second defective phone for 9 days and this nightmare I was in, I told them that I could not allocate anymore of my time trying to get them to do their jobs correctly. I wanted to return this second defective phone and I would be going back to ATT. They told me that I owned the phone now and I would have to pay the 350 dollar ETF. I laughed because it took them 21 days to get me another defective phone after I received my first defective phone. They kept making mistakes to force me outside the 14 day return window, not me. At this point its just laughable. I happened to be at an apple store picking up one of the new macbook pro's and I told them about my phone that could be used to start campfires. They ran some test's on it and replaced it on the spot. Keep in mind that at this time I was in a Verizon area and my voicemail still would not work. I got home and called them about it and my house is located in an extended area. They told me that I would have to go back to a Verizon area to setup my voicemail. So off I went. 2 hours of driving and I got the same message. I then went back to said apple store to see if they could help me out since I have wasted so much time and gas money because of the incompetence of Verizon employee's . Apple offered to call Verizon and get this straightened out. They spent over an hour with them and they still could not get my visual voicemail to work. They tell me that they are going to start a trouble ticket with the engineers and I would be receiving txt messages and calls throughout the day as they work on it. So I go back home and get a call back from someone I spoke to the day before that told me that I needed to be in a Verizon area to get my voicemail to work. After apologizing and telling me they couldn't let me return my phone or let me out of my contract for all the troubles I have. Keep in mind that I still do not have voicemail. He did however tell me that he would take care of my gas bill that was over 100 dollars for the 240 mile round trip. I faxed in the gas receipts but still have not got compensated for that and I'm not holding my breathe. This same person also said that the warehouse was having problems with the returns and thats why I haven't received my refund for the first defective phone but that I would be receiving the refund for it today. Still haven't got that...
So a couple days go by and I call in again to see if I can get my visual voicemail working because I never received a txt or phone call about it. The first person in tech support told me that it shouldn't matter that I'm in an extended network and that it works off of the data side. So he can't get it working and transfer's me to higher level tech support. This clown tells me that visual voicemail does not work through the data side and would only work in a Verizon area. He checks my account and there was no record of a trouble ticket from the other day. Which is not surprising, so he starts another trouble ticket and about 1 hour later I finally have working visual voicemail in my extended network. It only works when I'm on my WIFI. So the next day I leave my house and notice that my data is no longer working. Well I call in again for the 300th time, I get no help but they offer to send another phone. It's amazing that my data stops working the day that they do stuff to my account to get my voicemail working.
I have about $650 dollars invested in getting 1 working iphone 4. My first bill was about 236 dollars for 13 days of service that I actually used. Man what a great experience this has been.
Verizon take this phone back that you cannot get to work and refund my money please.
or cancel my service and waive the ETF so I can go back to ATT. I shouldn't have to pay for your employee's mistakes.
I DON'T HAVE THE TIME TO CALL IN EVERY DAY TO GET A WORKING PHONE. I IMAGINE I HAVE SPENT OVER 8 HOURS CALLING YOU GUYS TO GET A WORKING PHONE. IS THIS NORMAL FOR VERIZON CUSTOMERS? I THOUGHT ATT WAS BAD ABOUT TELLING YOU ONE THING AND DOING ANOTHER BUT THIS IS JUST UNACCEPTABLE! I NEVER THOUGHT I WOULD SAY THIS BUT I REALLY MISS ATT!

First, you should be aware that for the most part, posting on here you are not talking to Verizon. This is a user forum and occassionally you get employees that post in response to threads. But in this case, if they do respond they will tell you to respond to a private message they send you with some information so they can further help you on the phone.
There are a few things odd about your situation, but hopefully they are things that can be resolved. Were you aware prior to opening a VZ account that you were not truly in a VZ area? I'm not sure about the voicemail thing not working if you are not in the VZ area, but unless you don't spend much time in your area I think that alone would detour me from wanting service with a company that I can't use some features because I don't have true service where I would use it most. To get clear info on this you should ask that detailed infor be sent to you in writing telling you of the inability to receive certain features in your home area.
As far as a rep telling you that you would be reimbursed for the gas you used...I have never heard of them doing this regardless of how far you had to drive, but hopefully if you were told this it will be resolved.
As far as them telling you that you own the phone...if you truly want to cancel service and you have proof that the reason you did not have 14 days to return the phone was because it took them 21 days to send you a replacement then you should honestly have no trouble getting this taken care of. Escalate the issue. On the otherhand, I think it's odd that they told you they wouldn't send you another phone until you paid again...maybe this is a new thing because of the iPhone but usually they will ship you a replacement with instructions for how to return the defective phone. If that phone is not received within 10 days (I think) they charge you the full retail price of the device. Again, they may have changed this for the iPhone.
Your bill for $236 for 13 days of service...a little curious how that is possible. What exactly were you charged for (perhaps it is a prorated bill for the 13 days and then the next full month in advance....which is not so odd when opening a new account)? Without knowing what plan you have in the first place it's hard to tell if this is an odd bill or just the pains of a first bill. I would have to think it is for far more than just 13 days of use.
I get that you don't want to or don't feel like you have the time to have to get this straightened out, but unless that amount of money means little to you I would think one way or another I would find the time to get this resolved once and for all. You may not like this part, but if you weren't really aware of how VZ worked in your area before switching to them then I would wonder why you didn't do a little more detailed research before making the decision to switch and knowing the choice would have to stick for 2 years unless you paid an ETF.
Finally, as far as the phone working or not working...you said that Apple gave you a working phone. You also said that the voicemail was finally resolved. Currently, the issue appears to be with data. Are you sure that it's the phone that has the problem? Or is it the service in your area? You need to be very sure that your area, being that it is NOT a VZ area truly does not have a high instance of issues for certain features. Data would fall under one of those features that may or may not work if you are not in one of their areas I would think. If it is the phone, and everything else combined is completely correct and easy to prove then you can try escalating the issue with VZ once more. If all else fails, you can probably file a complaint with the BBB (read the terms of your contract first to be sure). I am not sure how the BBB service works for wireless conflicts, but you can easily find this info on the BBB website. Also, if the BBB is not an option you can check for other remedies. Someone on another thread sent an email to someone higher up in the VZ network (can not recall whom but the thread is fairly recent) and was able to get help with an issue they were having. First things first, find a little more time and contact VZ again. Insist that your issue is escalated. If you are told a case or something is opened request the case #. Record the name of every rep you speak with, the date and the time. This is something you should always do regardless of the company as the more info you have available in regards to your contacts, the better prepared you are for any issues. Good luck with everything.

HT1933 My ex-boyfriend stole my email address and credit card information to make purchases with Apple and now my Apple ID account has a balance. Is there any way I can retract the purchases so I don't have to pay for his theft of my information?

My ex-boyfriend stole my email address and credit card information to make purchases with Apple and now my Apple ID has a balance. Is there any way I can retract the purchases so I don't have to pay for his theft? I had no idea he had done this until I tried to sign in to the ITunes store and found all his information and a whole bunch of song purchases. I had to go to my email and reset everything. I only have a 2.10 balance due to him, but I just want to find out if there is a way to erase it because of this circumstance.

You need to immediately pull credit reports to see what else he has done. Then "freeze" the credit report at all three agencies. That way even you need to lift the freeze to add credit cards or other credit items to your SSN.

I am being charged for 3 GB that apparently Verizon hadn't caught up on that I had used!! The last night of my cycle I called and checked and I had .5 GB left and right before midnight when the cycle ended it caught up on 3 GB!! I now have to pay for this

SO CRAPPY!!! SO FED UP WITH VERIZON!! WE ARE GETTING SCREWED OVER!! I am being charged for 3 GB that apparently Verizon hadn't caught up on that I had used!! The last night of my cycle I called and checked and I had .5 GB left and right before midnight when the cycle ended it caught up on 3 GB!! I now have to pay for this data I know I did not use! I never have my data on!! Now it says I used 7 GB last month!!!

Data usages are always estimated...I don't believe any carrier post data usage in real time. I've had my data increased due to a large chunk being unaccounted for at the time of my cycle. Thankfully when I'm billed for it...it has never pushed me over my limit.

Bought books that are now part of a collection, and I would like to buy the collection but not pay for previously boughten books. Is this possible or will I have to pay for them again? (Tsd training mechanics collection)

ipad mini 2 retina
ios 8.2
i bought some books about automotive engines by TSD training. A total of 3 books.
Earlier i was browsing the iBooks App Store and noticed these books were now part of a 14 course mechanics collection of books.
I wanted to buy the remaining 11 courses (iBooks) in this collection thinking I could just "complete my album" per say as you can when purchasing a collection of music on a given album but it seems I do not have this option. Will I have to pay for these 3 books again if I buy the collection? is there a way around this? Can I choose only the remaining books I need? Any help is appreciated. Thanks in advance

If you want to buy the other books in the collection, you will not be charged for the books you already purchased.

Do you have to pay for adobe send now?

I have used Adobe send in the past to send PDF's that are too large to attach. Do I have to pay for that now? It doesn't seem to be working anymore. I use the free version of Adobe.

Hi cheryld57 ,
Thank you for posting on the forums, yes, you need to pay for Send now in order to use the service.
You can refer to Subscribe for Less Than $2.00 per Month | Adobe Send for more information on pricing.
Thanks,
Vikrantt Singh

My itunes library has organically grown from more than one itunes account but all now on a separate computer. If I upgrade to iTunes match will I have to pay for each account?

My itunes library has organically grown from more than one itunes account (all paid for by me) but all now on a separate computer. If I upgrade to iTunes match will I have to pay for each account or just once, for the computer?

No. Provided the computer that you use to upload / match your Songs is authorised to play all of the Songs all works well - once complete you can download Song files that will play on your libraries / other computers without each computer having to be authorised.

I have an battery issue i bought my iphone 4 from U.k. and right now i want replace my batter in India how can i do and what's i have to pay for this

I have an battery issue i bought my iphone 4 from U.k. and right now i want replace my batter in India how can i do and what's i have to pay for this.
Is there any one listening me why apple boys selling this stupid thing which have so poor battery life which gone dead after 3 monts of battrey use.

http://support.apple.com.au/wts/in/
This link gives you the service options for India
They MAY repair it
They WILL charge you
How much ,no idea

HT4906 do i have to pay for iPhoto now to use iCloud

do i have to pay for iPhoto now to use iCloud

see the PS FAQ for details on requirements and set up
LN

I just bought a Mac Book Pro and why do I now have to pay for the OS X upgrade?

I just bought a Mac Book Pro about a month ago and now I have to pay for the OS upgrade!!! Is there anyway to avoid this charge?

Click on the  in the top left corner, then About This Mac. The version number will be listed right under OS X.
If it is something like 10.8.3 or 10.8.4 (anything starting with 10.8.x), you can click Software Update to download 10.8.5 for free.

Do i have to pay for the upgrade on garageband when it was pre-installed?

Everytime i open garageband it tells me there is an upgrade available. My question is do i have to pay for upgrade because it was pre-installed in my macbook air. The little rectangle thingy you click to purchase where it says the price or free, just says upgrade but off to the side of the page in the information box its price says $14.99. so im confused on whether or not the upgrade is free. The pre-installed is GarageBand '11 version 6.0.3 the upgrade is to GarageBand '11 6.0.5

New Macs come with iPhoto, iMovie and GarageBand for free. In your case, the price that appears on the side of the page is only the price of the application for Macs that didn't come with GarageBand '11 or for users that want to upgrade from an older GarageBand version, like '08 or '09. You have GarageBand '11, so press the Upgrade button without worrying about paying for the application, and you will get the most recent GarageBand for free

If i get the mbp now do i have to pay for the new os lion

if i get the mbp before the new os comes out, will i have to pay for it later???

Yes, but remember, OS X Lion is new, it's going to have bugs, problems, drivers won't work and all kinds of other **** because Apple has integrated the MacAppStore deeply into the OS.
Best to wait 6-8 months until the dust settles.
Snow Leopard is stable and works, everything works reliably.
Lion will be $30 or so, chump change for 8-9 months of less headaches.
But you better hurry and get a Mac fast, or else it comes with Lion by default.

I bought a season pass now its saying i have to pay for the latest episode. What went wrong?

As I said in the topic i bought a season pass of The Flash and i have to pay for the latest episode. I bought three other season passes and thought if it were going to do the same for those as well.
How can i fix this?

Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact

I have uninstalled Garageband due to problems. Now it seems I have to pay for it.

Similar Messages

Maybe you are looking for