I have upgraded to a new computer and Windows 8. I cannot install Photoshop 6 which was an upgrade version from Windows 5.5, 5, 5. The original 5 will not install and without it, the Photoshop 6 has no original version to load from.

How do I install Photoshop 6 on Windows 8., when my original Windows 5 will not install?

If you were actually talking about CS5.5 and an upgrade to CS6, you only need the serial numbers from both products. Adobe's installer will look for CS5.5 on your system and when it doesn't find it, you will be prompted to enter that qualifying product's serial number.
Nancy O.

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I own Final Cut Pro 6 and have been running it on an older G4 tower. I upgraded to a MacPro tower and the app will not install. I get a message "Not supported on this computer" cannot believe this. Help anyone.

I own Final Cut Pro 6 and have been running it on an older G4 tower. I upgraded to a MacPro tower and the app will not install. I get a message "Not supported on this computer" cannot believe this. Help anyone.

Here are the min. system requirements.... it looks like you meet them.... but I may have missed something...
Final Cut Studio 2 (Including Final Cut Pro 6)
• A Macintosh computer with a 1.25GHz or faster PowerPC G4, PowerPC G5, Intel Core Duo, or Intel Xeon processor
• 1GB of RAM
• An AGP or PCI Express Quartz Extreme graphics card (Final Cut Studio is not compatible with integrated Intel graphics processors)
• A display with 1024-by-768 resolution or higher
• Mac OS X v10.4.9 or Mac OS X v10.5.5 or later
• QuickTime 7.1.6 or later
Additional Recommendations
• 2GB of RAM when working with compressed HD and uncompressed SD sources
• 4GB of RAM when working with uncompressed HD sources
• A display with 1280 x 1024 resolution or higher
Additional Requirements for Motion
• A standard or built-to-order system configuration with a NVIDIA GeForce 5200, FX Go5200, FX 5200 Ultra, 6600, 6600 LE, 6800, 7300, 7300 GT, 7800, 7600 GT, 8600, 8800 or Quadro class graphics card.
• A standard or built-to-order system configuration with a ATI Radeon 9800, 9700, 9600Pro, 9600XT, 9700Pro, X800, X1600, X1900, or X2600 class graphics card; or a ATI Mobility Radeon 9700 or 9600 graphics card.
• For 16- and 32-bit rendering: a graphics card with at least 128MB of VRAM.
Additional Requirements for Color
• The standard graphics card in any Mac Pro, 17-inch MacBook Pro, 24-inch iMac, or 2.5GHZ or faster Power Mac G5 Quad:
• ATI Mobility Radeon X1600
• ATI Radeon X1600
• NVIDIA GeForce 7800 GT, 7600 GT, 7300 GT, 6800 Ultra DDL, 6800 GT DDL, 660, or Quadro FX 4500.
• For 32-bit rendering: a graphics card with at least 256MB of VRAM.
• A display with 1680-by-1050 resolution or higher (excluding 20" iMac); dual displays are highly recommended.
• A three-button mouse for full functionality
Apple article on Final Cut Studio 2: http://support.apple.com/kb/SP535

After upgrading to 3.6.8 none of the plugins load even though there are updates available. The updates will not install and even though the error states to look at the console error log there are no errors listed in the log.

After upgrading to 3.6.8 none of the extensions load even though there are updates available. The updates will not install and even though the error states to look at the console error log there are no errors listed in the log. All extensions are listed in Addons>Extensions.
== This happened ==
Every time Firefox opened
== Upgrading to newer Firefox version (3.6.8)

I have been having the same issue for the last two weeks. No real indication as to why it ever began other than I had turned off my router and Airport Extreme Base Station off for a weekend while I was away from my place.
iPad, iPhone, iPod Touch, all have no issues at all with my Airport Extreme Base Station. Can stay connected throughout my living room, bathroom, bedroom, no issues whatsoever.
My 5 month old MacBook Pro 2.66 GHz Core i7 Airport is sometimes perfect, able to connect, DHCP, and browse without issue. Then, for no reason, I won't be able to join my wireless network, or when I can join, I can't pick up an IP address. And then it will connect, pick up and IP, and then it won't browse. No real rhyme or reason to when this will happen, or when it works.
I thought that it was an issue with my MacBook Pro, but then my sister visited with her brand new MacBook Pro 2.26 Intel Core 2 Duo, and while a month ago she was able to connect, DHCP, and browse without issue, this weekend she had all of the same issues I was having.
My XBOX 360 and MacBook Pro have absolutely no issues with the wired connection. Only my WAN seems to have this issue.
Did you ever find anything more to this?

I was able to get the program to install last weekend but I had to do a refresh on my computer and THe program will not install. Please help

I was able to get the program to install last weekend but I had to do a refresh on my computer and THe program will not install. Please help

Please read, and reply here with more information https://forums.adobe.com/thread/1499014

I was given photoshop elements 12 as a gift and when I try to download it the download will not complete and then it says that it is a counterfeit

I was given photoshop elements 12 as a gift and when I try to download it the download will not complete and then it says that it is a counterfeit.

Hi LindyMBiega,
Please try doing a fresh download of Photoshop elements 12 from the below mentioned link and try the installation again.
Download Photoshop Elements products | 12, 11, 10
Cheers,
Kartikay Sharma

I have a new ipad mini 3 and the sync will not complete and import iphoto pictures

I have a new ipad mini 3 and the sync will not complete and import iphoto pictures

What happens? Any error messages? What iTunes level? What OS X level?

My new macbook air and new thunderbolt monitor will not work together. the keyboard will not engage and the monitor screen keeps going black. is it a problem with the monitor, connection, laptop?

my new macbook air and new thunderbolt monitor will not work together. the keyboard will not engage and the monitor screen keeps going black. is it a problem with the monitor, connection, laptop?

A new Mac comes with 90 days of free tech support from AppleCare.
AppleCare: 1-800-275-2273
Call AppleCare. They will help you.
Best.

HT1766 I am getting a message that says my iPad has not been backed up for 2 weeks and even though I click OK the message will not disppear and let me use my iPac

I am getting a message that says my iPad has not been backed up for 2 weeks and even though I click OK the message will not disppear and let me use my iPad

Reset iPad
Hold down the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears
Note: Data will not be affected.

HT4993 i am trying to install msnbc app from the app store and keep getting an error message. The app will not install. What can i do?

i am trying to install msnbc app from the app store and keep getting an error message. The app will not install. What can i do?

This is asked and answered many times each day. The forum search bar is on the right side of this page.
Disable your firewall/security software and try again.

I bought a song on iTunes, and it is on my iPad, but the song will not play, it skips to the next song. How can I fix this?

I bought a song on iTunes, and it is on my iPad, but the song will not play, it skips to the next song. How can I fix this?

Music>Songs>Select song>Swipe from left to right to delete.

Updated to ios6 and now when I receive an email where my address is part of a group, the email will not open and email closes automatically

updated to ios6 and now when I receive an email where my address is part of a group, the email will not open and email closes automatically. I can open this email on my macbook. If i forward this email from my macbook to my iphone, i can then open the email.

I have 2 iPads both the sane except for case color. One connects to my home wifi fine, the other will not "join". It finds the wifi name and the little circle turning wheel just spins.

I have 2 iPads both the sane except for case color. One connects to my home wifi fine, the other will not "join". It finds the wifi name and the little circle turning wheel just spins. I have tried about ten different "fixes" none work.. Reboot, forget wifi, etc.
Unplugged wifi on and on for about an hour.
I have compared settings between the two and cannot see any difference.
Both iPads worked fine last week. One made a trip to MI and used cellular access just fine. Now that one still uses cellular OK, but refuses to "join" the wifi.
Too bad I can't attach a picture.
Anyone care to offer a unique workable solution I have not tried?
Thanks
WD9HIK

Have you tried renewing the lease in the WiFi settings? Settings>WiFi>Your network name>Tap the blue arrow>Renew Lease. If you haven't tried that - try it first before reading the information about restoring the iOS software.
Follow the instructions in here. If you are unsure about anything - do not proceed. Post back with questions first.
iTunes: Restoring iOS software - Apple - Support
Make sure that you transfer all purchases, backup the iPad and sync with iTunes first. When you restore to factory settings, iTunes should ask if you want to backup first, but it will not hurt to initiate a backup on your won before you even start the restore process.
How to transfer purchases into your iTunes library
http://support.apple.com/kb/HT1848
How to backup and restore from a backup
http://support.apple.com/kb/HT1766

HT1277 I installed mavericks today and the mail will not open and just keeps on not responding how do I get it back I have force quit it a number of times now

I installed mavericks today and the mail will not open and just keeps on not responding how do I get it back I have force quit it a number of times now

Open the system menu via Alt+Space or click the Firefox icon on the title bar and see if you can resize that window.
If that works then close Firefox to save that setting.
See also http://kb.mozillazine.org/Resizing_oversize_window
Window sizes and positions are stored in [http://kb.mozillazine.org/localstore.rdf localstore.rdf] in the [http://kb.mozillazine.org/Profile_folder_-_Firefox Profile Folder].
See http://kb.mozillazine.org/Corrupt_localstore.rdf

AirPort Utility 5.6 for Mac OS X Lion The installer will not install because it states the OS is not supported. I have the latest

AirPort Utility 5.6 for Mac OS X Lion The installer will not install because it states the OS is not supported. I have the latest

Part of your message was not included. Can you re-post with details again please?

HT201375 Has anyone found a solution to the "Mavericks will not install new fonts" Issue? Has apple even admitted it yet?

Question is simple enough, Oh and by the way, my system is NOT what this forum page has decided to tell me that it is (no way evident to change it).

Hi Arthur,
Thanks for taking the time to reply.
1. I am glad your Mavericks doesn't have the problem. I am sure there are a lot of Mavericks out there that don't have the problem, and yes, you are correct, I, along with ALL of the other people that are complaing of this problem all over the internet, including this support forum itself, are having problems with our own Mavericks installations.
2. Agreed, Apple doesn't have a good track record of admitting to the bugs in its Operationg Systems, but don't worry, Microsoft is just as bad. Technology is about making money after all.
3. Thanks for the instructions for updating my profile.
4. I took the precaution of removing all of my data from this machine. and wiped its harddrive.
I did a fresh install of Snow Leopard (the OS it came with), upgraded to Mountain Lion, and then upgraded to Mavericks before doing anything at all to the machine, and before installing anything on it.
So with this Fresh, brand new install of Mavericks (I dont trust upgrades - for good reason) I installed Open Office, Adobe Creative Suit CS6, Google Chrome, Filezilla, Firefox and Thunderbird, and Microsoft Remote Desktop client.
That's it.
The font that will not install is any of the fonts from the Univers family.
We have had this font in our office for the seven years I have worked there. It installs fine on all Macs from Tiger (10.4) to Mountain Lion (10.8) (I have just finished tesing this on a number of these machines).
We have one other mavericks machine but this font was already installed on it when it was upgraded from Mountain Lion to Mavericks so it works.
here is the report from EtreCheck:
Hardware Information:
    MacBook Pro (13-inch, Mid 2009)
    MacBook Pro - model: MacBookPro5,5
    1 2.26 GHz Intel Core 2 Duo CPU: 2 cores
    8 GB RAM
Video Information:
    NVIDIA GeForce 9400M - VRAM: 256 MB
System Software:
    OS X 10.9.1 (13B42) - Uptime: 0 days 0:53:47
Disk Information:
    Hitachi HTS545016B9SA02 disk0 : (160.04 GB)
        EFI (disk0s1) <not mounted>: 209.7 MB
        Macintosh HD (disk0s2) /: 159.18 GB (30.03 GB free)
        Recovery HD (disk0s3) <not mounted>: 650 MB
    HL-DT-ST DVDRW GS23N
USB Information:
    Apple Inc. Built-in iSight
    Apple Internal Memory Card Reader
    Apple Inc. Apple Internal Keyboard / Trackpad
    Apple Computer, Inc. IR Receiver
    Apple Inc. BRCM2046 Hub
        Apple Inc. Bluetooth USB Host Controller
FireWire Information:
Thunderbolt Information:
Kernel Extensions:
Startup Items:
    HWNetMgr: Path: /Library/StartupItems/HWNetMgr
    HWPortDetect: Path: /Library/StartupItems/HWPortDetect
    StartOuc: Path: /Library/StartupItems/StartOuc
Problem System Launch Daemons:
Problem System Launch Agents:
Launch Daemons:
    [System]    com.adobe.fpsaud.plist 3rd-Party support link
    [System]    com.adobe.SwitchBoard.plist 3rd-Party support link
    [System]    com.oracle.java.Helper-Tool.plist 3rd-Party support link
Launch Agents:
    [System]    com.adobe.AAM.Updater-1.0.plist 3rd-Party support link
    [System]    com.adobe.CS4ServiceManager.plist 3rd-Party support link
    [System]    com.oracle.java.Java-Updater.plist 3rd-Party support link
User Launch Agents:
    [not loaded]    com.adobe.AAM.Updater-1.0.plist 3rd-Party support link
    [not loaded]    com.adobe.ARM.[...].plist 3rd-Party support link
    [not loaded]    com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist
    [not loaded]    com.google.keystone.agent.plist 3rd-Party support link
User Login Items:
    iTunesHelper
Internet Plug-ins:
    AdobeExManDetect: Version: AdobeExManDetect 1.1.0.0 - SDK 10.7 3rd-Party support link
    FlashPlayer-10.6: Version: 12.0.0.44 - SDK 10.6 3rd-Party support link
    Default Browser: Version: 537 - SDK 10.9
    AdobePDFViewerNPAPI: Version: 10.1.9 3rd-Party support link
    AdobePDFViewer: Version: 10.1.9 3rd-Party support link
    Flash Player: Version: 12.0.0.44 - SDK 10.6 Cannot contact Adobe
    JavaAppletPlugin: Version: Java 7 Update 51 3rd-Party support link
    QuickTime Plugin: Version: 7.7.3
    iPhotoPhotocast: Version: 7.0
Audio Plug-ins:
    BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
    AirPlay: Version: 1.9 - SDK 10.9
    AppleAVBAudio: Version: 2.0.0 - SDK 10.9
    iSightAudio: Version: 7.7.3 - SDK 10.9
3rd Party Preference Panes:
    Flash Player 3rd-Party support link
    Java 3rd-Party support link
Bad Fonts:
    None
Old Applications:
    dynamiclinkmanager:    Version: 6.0.0 - SDK 10.5 3rd-Party support link
        /Library/Application Support/Adobe/Common/dynamiclink/CS6/dynamiclinkmanager.app
    dynamiclinkmediaserver:    Version: 6.0.1 - SDK 10.5 3rd-Party support link
        /Library/Application Support/Adobe/Common/dynamiclinkmediaserver/1.0/dynamiclinkmediaserver.app
Time Machine:
    Time Machine not configured!
Top Processes by CPU:
         4%    WindowServer
         2%    EtreCheck
         1%    firefox
         0%    ouc
         0%    loginwindow
Top Processes by Memory:
    369 MB    firefox
    188 MB    thunderbird
    147 MB    soffice
    147 MB    com.apple.IconServicesAgent
    115 MB    mds_stores
Virtual Memory Information:
    5.24 GB    Free RAM
    1.46 GB    Active RAM
    490 MB    Inactive RAM
    584 MB    Wired RAM
    394 MB    Page-ins
    0 B    Page-outs
This is a lot more information than has been provided by almost all of the other posts on all the forums I have been reading about this problem, and most of the posts have a lot of people chiming in saying,
"It works fine for me, so it must not be a problem".
Not a lot of help has been forthcoming for the others in this same situation that I have been reading of, and most are resorting to Third Party Programs in an attempt to get fonts installed, all with varying degrees of success.
I am not willing to use a third party program to do something the operationg system should be able to do itself.
I have tried pasting the fonts themselves into all of the various fonts folders in the OS, to no avail.
I will be very interested to hear what you make of the information I have supplied.
Thank you again for your reply. I look forward to hearing back from you.

After installing Adobe Flash Player 11.6 The player will not work and i can not find it installed

After downloading and installing Adobe Flash Player 11.6 on my HP Laptop w/ Windows 7, The player will not work. Every time i click on a video it tells me that i need to install Adobe Flash Player. I have followed all the trouble shooting steps on the Adobe site, I have uninstalled it and reinstalled it again and still it does the same thing...In Adobe trouble shooting steps where it checks to see if there is another Adobe Flash Player installed on my computer, it can not find where there are any installed....so what do i do???

What is your browser? If IE:
http://forums.adobe.com/thread/885448
http://forums.adobe.com/thread/867968

I have upgraded to a new computer and Windows 8. I cannot install Photoshop 6 which was an upgrade version from Windows 5.5, 5, 5. The original 5 will not install and without it, the Photoshop 6 has no original version to load from.

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