I haven't been able to get on firefox for weeks! it crashes on opening within seconds. i reinstalled hoping that it needed to be updated but that didn't work. it won't even open in safe mode. i am desperate...

all of a sudden a few weeks ago i cannot get on firefox. it crashes immediately upon startup every time no matter what and crash reporter arrives. i have researched all the articles and followed their suggestions. i installed the newest version of firefox and still get the same results. i can't even open firefox in safe mode. i dont' know what else to try and really need my favorite browser back and all my bookmarks and passwords...

since i exhausted every angle throughout january and early february, i really can't pinpoint what made the difference today but... IT'S WORKING NOW! firefox had been deleted from my computer for a few weeks now so with renewed determination i searched every single folder on my entire hard drive and found 3 random files with mozilla or part of the word mozilla in them and deleted them. i shut down the computer and restarted it a few hours later. i downloaded firefox 10 (even higher version than the one i was updating to a month ago) from google chrome and installed it. so thank you for your input and effort to help!

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Firefox crashes on opening within seconds. started suddenly several weeks ago and i haven't been able to get on since. i reinstalled but updating didn't work. it won't even open in safe mode. HELP!

firefox crashes on opening within seconds. this started suddenly a few weeks ago and despite several daily attempts, i still can't load firefox application. it crashes immediately upon startup every time no matter what and crash reporter arrives. i have researched all the articles and followed their suggestions. i installed the newest version of firefox and still get the same results. i can't even open firefox in safe mode.

You do not want to remove the program directory with a Mac because Firefox is most likely installed in the system Applications directory which is where the system applications are stored.
Have you tried removing the Firefox plist file from your user library? I have Mac OS 10.6.8 as well, and that file is at /Users/<user name>/Library/Preferences. Close Firefox and remove that file, then start Firefox again.

New Icloud Terms and Conditions window pops up every time I try to check my email, or when I open setting. My email doesn't load because of this, so I haven't been able to check my email for months.

'New Icloud Terms and Conditions' window pops up every time I try to check my email, or when I open setting. My email doesn't load because of this, so I haven't been able to check my email for months. When I click, 'view terms' it takes me to my Icloud section in settings, but the terms don't pop up. I plugged it into my iTunes to see if it would pop up, but that didn't work either. My phone is updated, and I'm pretty sure I already accepted the new terms and conditions on the last update a few months back.

Hi munaxnight,
If you are having issues with your iPhone continuing to ask you to accept terms and conditions, you may want to try some things to troubleshoot.
First, quit all running applications and test again -
Force an app to close in iOS
Next, I would try restarting and if needed resetting the iPhone -
Restart or reset your iPhone, iPad, or iPod touch
If the issue is still present, you may want to restore the iPhone as a new device -
How to erase your iOS device and then set it up as a new device or restore it from backups
Thanks for using Apple Support Communities.
Best,
Brett L

Qosmio F750-10N and Win8.1 - haven't been able to get the right BT drivers

Hi,
Since upgrading my HDD and installing Windows 8(.1), I haven't been able to get the right Bluetooth drivers for my Qosmio F750-10N.
If I go through the download drivers section of the site, the drop down boxes for Language and region seem to be faulty so it won't show me any drivers.
Tried installing a generic Toshiba Bluetooth stack but it doesn't seem to be able to recognise my actual Bluetooth device. Also tried going through the Atheros site without much luck.
Please could someone help or possibly post a link to a download mirror.
Thanks very much.

Hi
First of all it seems that Win 8.1 is not supported for Qosmio F750.
Therefore I could be difficult to get BT working
However, as far as I know the Qosmio F750-10N was equipped with an Atheros AR9285 WLan/BT combo card.
This means that one module shares the WLan and BT and you need to install the Atheros BT Filter driver.
Beside the BT filter installation you have to install the Toshiba System Driver for Win 8.1
This system driver needs to be installed before BT filter driver.
But as I said: Win 8.1 is not supported for this Qosmio unit and you will not find Win 8.1 drivers in the F750 driver download section.
But you should try the drivers released for other, newer Qosmio series; i.e. X870
Good luck

Haven't been able to connect to itunes for 3 days. Says connection error but im connected to the internet

I haven't been able to connect to itunes for 3 days. It says theres a connection error, yet I am connected to the internet. I have redownloaded itunes and still get this message.

Close your iTunes,
Go to command Prompt -
(Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
(Win XP SP2 n above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
In the "Command Prompt" screen, type in
netsh winsock reset
Hit "ENTER" key
Restart your computer.
If you do get a prompt after restart windows to remap LSP, just click NO.
Now launch your iTunes and see if it is working now.
If you are still having these type of problems after trying the winsock reset, refer to this article to identify which software in your system is inserting LSP:
iTunes 10.5 for Windows: May see performance issues and blank iTunes Store
http://support.apple.com/kb/TS4123?viewlocale=en_US

Currently using Photoshop CS5, but with a replacement computer and upgrade to Yosemite, keep being told I need to install the legacy Java 6. Currently, Photoshop won't even open. I absolutely do not want to subscribe, don't want to mess with the cloud, ju

Currently using Photoshop CS5, but with a replacement computer and upgrade to Yosemite, keep being told I need to install the legacy Java 6. Currently, Photoshop won't even open. I absolutely do not want to subscribe, don't want to mess with the cloud, just want to buy an upgrade to something that will run for a while longer. I don't care about Lightroom, Bridge, Illustrator, etc.; most of those I've deleted over the years. But I do use Photoshop - or would if it would still run. What options do I have?

This is the java you need for photoshop cs5 to work on mac os x 10.10 Yosemite
https://support.apple.com/kb/DL1572?locale=en_US
It's also possible you may have to reinstall photoshop cs5 even after installing the above java, because sometimes the upgrade to mac os x 10.10 messes up the photoshop cs5 installation.
You can download photoshop cs5 from here if you don't already have the install media.
https://helpx.adobe.com/creative-suite/kb/cs5-product-downloads.html

Haven't been able to use Safari Browser for months, it keeps crashing seconds after I launch it

I haven't been able to use my Safari Browser for months. Each time I launch it, it crashes.

Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
Step 1
For this step, the title of the Console window should be All Messages. If it isn't, select
          SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
          View ▹ Show Log List
from the menu bar at the top of the screen.
In the top right corner of the Console window, there's a search box labeled Filter. Initially the words "String Matching" are shown in that box. Enter the name of the crashed application or process. For example, if Safari crashed, you would enter "Safari" (without the quotes.)
Each message in the log begins with the date and time when it was entered. Select the messages from the time of the last crash, if any. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
The log contains a vast amount of information, almost all of which is irrelevant to solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
Some private information, such as your name, may appear in the log. Anonymize before posting.
Step 2
In the Console window, select
          DIAGNOSTIC AND USAGE INFORMATION ▹ User Diagnostic Reports
(not Diagnostic and Usage Messages) from the log list on the left. There is a disclosure triangle to the left of the list item. If the triangle is pointing to the right, click it so that it points down. You'll see a list of crash reports. The name of each report starts with the name of the process, and ends with ".crash". Select the most recent report related to the process in question. The contents of the report will appear on the right. Use copy and paste to post the entire contents—the text, not a screenshot.
I know the report is long, maybe several hundred lines. Please post all of it anyway.
If you don't see any reports listed, but you know there was a crash, you may have chosen Diagnostic and Usage Messages from the log list. Choose DIAGNOSTIC AND USAGE INFORMATION instead.
In the interest of privacy, I suggest that, before posting, you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if it’s present (it may not be.)
Please don’t post other kinds of diagnostic report—they're very long and rarely helpful.
When you post the log extract or the crash report, you might see an error message on the web page: "You have included content in your post that is not permitted," or "The message contains invalid characters." That's a bug in the forum software. Please post the text on Pastebin, then post a link here to the page you created.

PS downloaded via CC seemed to download fine but won't work. Won't even open a file/document.

I recently got a new computer and I have CC so I downloaded the CC app and downloaded LR and PS. LR runs/works fine. PS seemed to download ok but won't even open a new file:picture. I am very frustrated as I have spoken with CC tech support and they were of no help, in fact that didn't even have a clue how to navigate Windows 8! I have been working on this for a week and now very behind on my editing. Not sure who to call or what to do. Please help!! Thank you!!!

What does the crash report say about the name of the faulting module?
Yes, crashes like that are usually due to the video card driver. (though I was guessing from the original description that the image was just not drawing)
Have you tried disabling GPU drawing in Photoshop before opening a document?
Have you updated your video card driver from the GPU maker's website?

Firefox won't open no error message, tried everything in the help article nothing works. Won't even open in safe mode. help!

When I click on the firefox icon (windows 7) nothing happens. not even in safe mode. Nothing in the help article works. I've tried uninstalling twice.

Hi mcclausky, you may need to manually remove a policy setting from the registry. You also should scan for malware that might have created this problem.
This article lists scanning and cleaning tools other Firefox users have found helpful: [[Troubleshoot Firefox issues caused by malware]].
To check your Windows registry for policy settings that might affect Firefox or other programs, I suggest consulting a Windows forum or Microsoft's forums. For example:
* http://windowssecrets.com/forums/
* [http://answers.microsoft.com/en-us/windows/forum/windows_8-system/this-operation-has-been-cancelled-due-to/9677848e-072d-4206-87f4-9da9284d6151 This operation has been cancelled due to restrictions in effect on this computer. Please contact your system administrator. - Microsoft Community]
* [http://answers.microsoft.com/en-us/windows/forum/windows_xp-security/restrictions-this-operation-has-been-cancelled-due/8af1d0cd-8fbd-4223-9396-86d7497bb275 Restrictions. This operation has been cancelled due to to restrictions in effect on this computer.Please contact your system administrator. - Microsoft Community]

Haven´t been able to get working

Sorry this is sorted out now

I only get two errors on that page, neither of which apply to
your
javascript, and both on line 145 -
1. There is no attribute "name"
2. ID "image1" has already been defined.
Murray --- ICQ 71997575
Adobe Community Expert
(If you *MUST* email me, don't LAUGH when you do so!)
==================
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- Template Triage!
http://www.projectseven.com/go
- DW FAQs, Tutorials & Resources
http://www.dwfaq.com - DW FAQs,
Tutorials & Resources
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- Macromedia (MM) Technotes
==================
"Hydrowizard" <[email protected]> wrote in
message
news:[email protected]...
>I am haviong a real headache I haven´t bee able to
validate my page because
>of
> the javascript.
>
http://validator.w3.org/check?uri=http%3A%2F%2Fwww.villa-corti.com%2Ftext.html&c
>
harset=%28detect+automatically%29&doctype=Inline&group=0
>
> What I have is javascript which changes the image in the
centre of the
> page:
> [URL="
http://www.villa-corti.com/text.html"
which works fine
> but I
> can´t seem to get it to validate. I tried putting
the javascript in a
>
http://www.w3.org/TR/xhtml1/#h-4.8
> which are treated as pcdatacontent whatever that is:
>
> <script type="text/javascript">
> <![CDATA[
> ... unescaped script content ...
> ]]>
> </script>
>
>
> So I pasted my script in there and it didn´t work:
> function MM_findObj(n, d) { //v4.01
> var p,i,x; if(!d) d=document;
>
if((p=n.indexOf("?"))>0&&parent.frames.length) {
> d=parent.frames[n.substring(p+1)].document;
n=n.substring(0,p);}
> if(!(x=d[n])&&d.all) x=d.all[n]; for
(i=0;!x&&i<d.forms.length;i++)
> x=d.forms
[n];
>
for(i=0;!x&&d.layers&&i<d.layers.length;i++)
> x=MM_findObj(n,d.layers.document);
> if(!x && d.getElementById)
x=d.getElementById(n); return x;
> }
>
> function MM_swapImage() { //v3.0
> var i,j=0,x,a=MM_swapImage.arguments; document.MM_sr=new
Array;
> for(i=0;i<(a.length-2);i+=3)
> if ((x=MM_findObj(a
))!=null){document.MM_sr[j++]=x; if(!x.oSrc)
> x.oSrc=x.src; x.src=a[i+2];}
> }
> //-->
>
>
> Please help what can I do this is impossible!!:eek:
>

Hello, I lost my iphone over a year ago and I haven't been able to get any of the music that I purchased. Is there a way to retrive my music library

Im wondering how I can get the music that I had on my iphone 4. I lost the phone over a year ago, but I spent hundreds of dollars on music albums. since then I have never been able to find out if I can get the albums that I purchased and save them in my computer. I don't have a iphone or other cell phone at the moment. the phone that I lost was not backed up. if anyone know how to do that, I would be thrilled.

If you got them from the iTunes Store, click here for information.
If you got them from somewhere else, reload them from that source.
(76303)

Firefox won't even start in safe mode.

I keep trying to start firefox. It keeps saying its not responding. It gives me options to start in safe mode or reset Firefox. But I've tried both of these options and nothing works.

First, download the full installer and save it somewhere.
'''[http://www.mozilla.org/en-US/firefox/all/ Download Firefox Full Installer For All languages And Systems]''' {web link}
Now, totally remove Firefox from your system. Your user profile is
stored in your user folder on the computer. Leave it alone for now.
'''[https://support.mozilla.org/en-US/kb/uninstall-firefox-from-your-computer Uninstall Firefox from your computer]''' {web link}
After Firefox has been removed, reboot the computer.
Then try installing Firefox.

Brand New MacB Air and i haven't been able to get passed the format which has had to be done twice because, I have a French Numeric Keyboard and Language in English. The minute I type in my password, the keyboard gives me letters that i did NOT type.

I live in Switzerland and can only buy a Mac Air with a French or German keyboard, no chance to buy an English keyboard Mac here,. When setting up I chose the French numerique keyboard, although there are two choices French or French numerique. I put in my language as English. When all was set up I came to the start page and had to put in my password, by the grace of g....I just happened to see the first letter I typed before it turned into a dot. My password which was supposed to start with the number 2 showed a french e with accent before it quikly became a dot.
Because of the dot system, this meant that I had no clue what the keyboard was typing as my password ...........and true enough my password was not accepted despite my trying all combinations. I have had to reformat twice now thanks to Apple Chat and both times my password was not accepted. I am in the process of formatting it again, this time on my own. If the Start page does not accept my password again this can only mean that the Mac left the factory with faults. I could not be more disappointed with the money spent and the time and trouble that Apple Chat and I have spent in trying to correct a brand new out of the box Mac. I have a cheap Toshiba laptop also with a french keyboard and english language which gave me no trouble at all. I am not impressed with the so called King of computers! First of all the dot system is daft. People want to be able to see and confirm their passwords before they are set for good. Second, this problem is going to give me a lot of grief. Switzerland business is not renowned for its after sales service or the time it takes to do repairs. When I had an issue with my Vaio laptop which was still under warranty, they kindly picked it up from my house, repaired and promptly returned it. How's that for good proper service.

i didn't read a lot of your 2nd paragraph, but it seems like the password is the issue, right?
do a true clean install
reboot your machine and hold down command+option+r, you should see a spinning globe - if you don't see the globe or anything that reads internet recovery, shut down and try again
at menu, chose disk utility and once there, find your HD on the left side, select the physical name and erase it as mac journaled
exit disk utlity
at menu, choose install OSX
this time, when it asks for a password just hit continue, it will let you complete without a password
you should be able to get into your laptop, now figure out what password you'll be able to use with your kb issue

My email keeps saying my password is incorrect and I have not been able to get e-mail for days

My email keeps saying my password is incorrect. I have not been able to receive or send email for days now!
Can anyone help

Some servers have case sensitive passwords, so that may be one issue. Is your email MS Exchange, Gmail, Yahoo or ????

I am trying to shut down my computer after disconnecting my modem because I haven't been able to get an email out. But when I shut it off a screen comes up saying the server doesn't recognize the 500 names. I can't get to the bottom of the screan

My computer will not shut down after trying to send an email. A screan came up saying the server doesnt recognize the emails. And I can't scroll down to the bottom of the page to see if there is something to cancel or click on. How do I get to the bottom of the page?

You may have to just force quit the app in question. Why on earth would you try and email 500 people all at once? Email servers specifically won't accept emails with that many recipients depending on email service you have.
Anyway, to force quit the app, just right-click on the app icon and choose force quit off the menu.

I haven't been able to get on firefox for weeks! it crashes on opening within seconds. i reinstalled hoping that it needed to be updated but that didn't work. it won't even open in safe mode. i am desperate...

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