I haven't get any receipt of purchases since mid January 2014. How can I contact and let the itune fix this? (I live in Thailand, not available to call or find local support.)

I haven't get any receipt of purchases since mid January 2014. How can I contact and let the itune fix this? (I live in Thailand, not available to call or find local support.)

Has the ISP modems and routers been power cycled then tested again? 
Possible ISP connection issues or LinksysSmartWiFi.com service outage maybe...
Are FW versions on all routers up to date? 
To safely update FW, I recommend doing the following: Download the FW file from the support site first.
Disable the auto update feature on the router. <If this was on, possible someting was updated recently. I recommend leaving this OFF.
1. Save router config to file first using IE or FF with all security add-ons disabled.
2. Factory reset the router with all other devices disconnected or turned OFF accept for 1 wired PC.
3. Reload or Update the FW using IE or FF. Just download the FW file to your local wired LAN PC.
4. Factory reset the router and then set up from scratch first and test with out loading the saved config from file. Check to see if any problems are fixed before loading the saved config from file. Sometimes you need to set up from scratch with out loading the saved config file. Just safer that way.

Similar Messages

  • When plugging in my iPhone to my PC, I get message "The registry settings used by Itunes drivers for importing and burning CD'd and DVD's are missing..." Can I uninstall and reinstall the iTunes app without losing all the tunes I've purchased/loaded?

    When plugging in my iPhone to my PC, I get message "The registry settings used by Itunes drivers for importing and burning CD'd and DVD's are missing..." Can I uninstall and reinstall the iTunes app without losing all the tunes I've purchased/loaded

    many thanks.
    I'd start with the following document, with one modification. At step 12 after typing GEARAspiWDM press the Enter/Return key once prior to clicking OK. (Pressing Return adds a carriage return in the field and is important.)
    iTunes for Windows: "Registry settings" warning when opening iTunes

  • App store tried to update iBooks app. I can only see Newstand app on my screen and cannot get to bookstore. How can I delete and download the iBooks app again. iBook still appears in the settings menu as version 2.1   Tx iPad 2, iOS 5.0.1, iBooks 2.1

    App store tried to update iBooks app. I can only see Newstand app on my screen and cannot get to bookstore. How can I delete and download the iBooks app again. iBook still appears in the settings menu as version 2.1
    Tx
    iPad 2, iOS 5.0.1, iBooks 2.1

    Hi,
    the settings are gone, i guess. But even worse, I cannot get the iPad2 to play Full HD thru the Apple digital AV adaptor using apps that support  (and advertise this), like AVPlayer HD. This definiteley used to work before one of the last iOS upgrades. (I am now at 5.1.1).

  • How can I check and change the size of photo or doc in iPhone or any other app

    How can I check and change the size of photo or doc in iPhone or any other app

    You would need software form a third party to have this option.  The free software that comes with the 8600 doesn't have an option for that. Vuescan is the only software I could find that says it works with your pritner and has a descreen option.  You have to purchase it, but it will give you more advanced options than the software that came with the printer.
    -------------How do I give Kudos? | How do I mark a post as Solved? --------------------------------------------------------

  • HT1904 Purchased movie, downloaded music? How can I stop and get a refund, not what I ordered. No number to call.

    I purchased a movie but it downloaded an album instead. I froze the download before it began but I do not want the music. How can I get rid of the downloads so, I can get the movie. Or get a credit?

    TO get a refund you'll want to contact iTunes support.
    Use this link to submit the form to them:
    http://www.apple.com/lae/support/itunes/contact.html

  • I have 7 songs purchased at itune store, but those can't find in my PC. How can I download again from the itune?

    When you click the song, pop up the window saying that can't find a file.
    There is no instruction how to get download again the songs already purchased.

    Welcome to Apple Support Communities
    The first thing you have to do is to remove the songs from iTunes, so right-click them and choose Delete.
    Then, follow these steps to redownload the songs > http://support.apple.com/kb/ht2519 If you see the name of the song with a cloud icon after deleting it in the iTunes window, press it and it will be downloaded automatically

  • I Have Purchased CS6 English Version, SO how can I replace it with the MENA version????

    PLEASE HELP!!!
    I'm working in UAE - Abu Dhabi, I bought the CS6 from your store here (Graphiest), the problem is that I got the English Version which means no Arabic for Illustrator and InDesign which i really need, so now what should i do to get the MENA Version to enable the arabic options in all CS6???
    Please Advice...

    Hi Ahmed,
    Creative Cloud members can select from any language in which the CS6 individual applications are available. Unlike owning the traditional licensed version of a Creative Suite product, Creative Cloud membership gives the freedom and flexibility to choose whichever language works best for the customer in any given application without having to request a swap. 
    In order to switch the language in an application customer will have to go to Adobe Application Manager preferences and change the language as per their requirement and then download the product in question.
    Hope it helps!
    Thanks,
    Hema

  • Get album artwork grayed out How can I cut and paste in iTunes?

    I've got many cd's that I've ripped to Itunes. When I try to click "add album artwork" I get an error message (609) from itunes that it can't be found.  So when I try to manually add it it is grayed out. 
    I've gotten this far:
    right click on song
    get info
    album artwork
    The option to browse from ny own source (like pasting from iphoto) is grayed out.  I've tried to go in under the file name in "music" but I don't see any option for changing anything. 
    I'm getting tired of seeing all these where almub artwork should be:
    Thanks for any help you can give me.  I've got a macbook pro and I have itunes 11.1 (126) 64 bit   (also I'm about intermediate tech. wise :-)

    I've got many cd's that I've ripped to Itunes. When I try to click "add album artwork" I get an error message (609) from itunes that it can't be found.  So when I try to manually add it it is grayed out. 
    I've gotten this far:
    right click on song
    get info
    album artwork
    The option to browse from ny own source (like pasting from iphoto) is grayed out.  I've tried to go in under the file name in "music" but I don't see any option for changing anything. 
    I'm getting tired of seeing all these where almub artwork should be:
    Thanks for any help you can give me.  I've got a macbook pro and I have itunes 11.1 (126) 64 bit   (also I'm about intermediate tech. wise :-)

  • TS4036 i cant get any photos from icloud on my new phone, how can i retrieve them?

    i am unable to retrieve any photos from icloud on my new phone even though i had back up. All of my contacts have downloaded. Could anyone be of some help please thank you

    OP you need to be more specific.  ARE you saying that they did not restore from your icloud backup? Or are you saying that they didn't show up under your photostream?
    If its the 2nd one, because photos are only available to other devices in your photostream for 30 days. Beyond that, they only show on the original device.  To get around this, you can, on the original device, share them all to a shared photostream, inviting only yourself to share the photostream and them you'll be able to access them on the new device.  Fair warning, sharing them to the shared photostream can take some time so don't delete them till they all show up.
    Also read about "Using Photostream"

  • What to do to AR invoices which will not get any receipts

    what to do to AR invoices which will not get any receipts. There are a few invoices which have been created and these invoices will not get any receipts, so how do i remove them from the system

    If it is not complete, delete it (using the delete icon)
    If it is complete, but not posted, incomplete and delete (using the delete icon)
    If it is complete and posted you can't delete as transactions have gone to GL, so create a credit memo to effectively reverse it out.
    Gareth

  • Since upgrading to Lion my address book no longer communicates with iTunes? This means that no new information is getting to my iPhone etc? Any ideas? Thanks

    Since upgrading to Lion my address book no longer communicates with iTunes? This means that no new information is getting to my iPhone etc? Any ideas? Thanks

    Nathan Miah wrote:
    Is there absolutely anything else I could do to sort this such as phone Apple Support
    If you want.
    or maybe install Snow Leopard using the disc it came on with my Mac and just set it up from a Time Machine Backup on my external hard drive (since it works under SL)?
    Did you install Lion on an empty partition, or did you upgrade Snow Leopard?  If you upgraded, I'd not recommend erasing it, since your backups are apparently gone.  It's doubtful Snow Leopard will recognize them. 
    It's not just backups on the drive either, there are other important things on there, so why won't they show?
    Mixing Time Machine backups and other data is not a good idea.  See #3 in Time Machine - Frequently Asked Questions.  It sounds like the whole disk is corrupted.
    I just really don't understand how this happened. Could it not be an issue with WD because they haven't issued firmware to support Lion yet?
    If this is a simple external HD, connected by USB or FireWire, no, unless you installed some of WD's software on it.  That shouldn't prevent it from being seen at all, but anything's possible.

  • I'm unable to update my apps or download new apps to my Iphone. When I try I get a message "An unknown error has occurred".  It was happening before and after the last OS upgrade.  I've done a hard reboot with no effect.  Any suggestions???

    I'm unable to update my apps or download new apps to my Iphone. When I try I get a message "An unknown error has occurred".  It was happening before and after the last OS upgrade.  I've done a hard reboot with no effect.  Any suggestions???

    Have either of you had any luck with this issue.  It began happening to me today when I was trying to purchase music on iTunes.  I have purchased music and games in the past and have had no problem.  Any help would be appreciated.

  • How can i contact useless iTunes to get back previous purchases that they won 't give me back because somebody accessed my account and downloaded some product without my permission. I have sent severeal emails rung apple but nobody will return my emails.

    how can i contact itunes to get back my previous products i have purchased. I have emailed them several times but they won 't return my emails.

    iTunes support is online only. E-mail them again.  Realize they may not necessarily respond immediately.
    Of course if you had your purchases backed up on a hard drive you wouldn't need to contact them at all and they could be back on your computer in a matter of minutes.

  • I purchased three albums last week and only two of them were charged.   How can I make sure that the third album gets charged in a timely fashion?

    I purchased three albums last week and only two of them were charged.   How can I make sure that the third album gets charged in a timely fashion?

    Well, thanks for feeling with me, patkosanke ... AND for your wise advice.
    I did followed your advice immediately and erased all the service number as well as S/Ns.
    Can you, however, give me any "direct number" through which I can get hold of someone and request for what you're suggesting?
    I believe I had talked with the person by the name of "Charlie" (I think... I hope I'm correct...) when I was having the same problem with the last device. He was very kind and helpful, though I ended up getting the device that brought the same problem.
    Charlie told me that if I had any more problems I should call him. But I forgot to take down his direct number.
    Or maybe I should call the main office and ask for him. But my memory is questionable as to his name, and besides I don't even know his last name either. There could be more than one "Charlies" in Palm.
    So, if you could somehow email me some direct number (other than the one that keeps on hooking me up with those people in the overseas who are answering the phone only to sympathize with & apologize to me but can only issue a false hope with the SRO#. More than once I was given the promise that the supervisor would call me back within an hour or two but I ended up calling back after I had been left hanging in the air all night long.) where I can talk to someone like I did with Charlie last time who can truly carry out the promise, I would truly appreciate it, patkosanke. ^^
    Thanks
    jcinlovewpalmTX
    Post relates to: Palm TX
    Post relates to: Palm TX
    Message Edited by jcinlovewpalmTX on 03-05-2009 06:36 PM
    Message Edited by jcinlovewpalmTX on 03-05-2009 06:36 PM

  • HT5731 i have accidentally purchsed the same episode twice. how can I delete and get a refund for the erroneous purchase?

    i have accidentally purchsed the same episode twice. how can I delete and get a refund for the erroneous purchase?

    You can try the 'report a problem' link to contact iTunes Support and see if they will refund or credit you for the second purchase : http://reportaproblem.apple.com
    If the 'report a problem' link doesn't work then you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

Maybe you are looking for