HT1904 Purchased movie, downloaded music? How can I stop and get a refund, not what I ordered. No number to call.
I purchased a movie but it downloaded an album instead. I froze the download before it began but I do not want the music. How can I get rid of the downloads so, I can get the movie. Or get a credit?
TO get a refund you'll want to contact iTunes support.
Use this link to submit the form to them:
http://www.apple.com/lae/support/itunes/contact.html
Similar Messages
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i have accidentally purchsed the same episode twice. how can I delete and get a refund for the erroneous purchase?
You can try the 'report a problem' link to contact iTunes Support and see if they will refund or credit you for the second purchase : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page -
I can't find half of my purchased movies in itunes how can i retrieve them?
i can't find half of my purchased movies in itunes how can i retrieve them?
Go to the iTunes Store, log into your account, and click the Purchases link under the Quick Links. From there you should be able to re-download some or all of your purchased content. Note that not all content has been licensed for re-downloading in all countries at this time; you can see what content you can download here:
http://support.apple.com/kb/HT5085
In addition, not all movie students have agreed, and not all movies are available from those studios that have, even in countries where movies are in general available.
For more information, see:
http://support.apple.com/kb/ht2519
Regards. -
I rented a movie. It downloaded it wouldn't play. Now it is constantly tring to download. How can I stop this?
It should be in the video app. Or go to the leftmost home screen, called spotlight, and type if the first part of the title. If it is there, it will show up.
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How can I stop and delete a download?
How can I stop and delete a download?
Bought a TV episode - it came with both the HD and standard version. Only want the standard. Can't get the HD version to clear from my available downloads. Help!??!?You cannot.
let it download, then delete it. -
When I click on a link to a file, (for instance a Filesonic link) I used to get asked if I wanted to run or download the file. Now it just goes straight to download. How can I stop it doing this? Thank you.
Go to Tools -> Options -> Applications -> Search for your file format, .zip,for instance,
Select ''' Always ask''' from drop down menu. -
How can I stop and remove my credit card from my iPad ,my children keep buying games and I want to stop it......please help me to remove any payment from now on.
iOS: Understanding Restrictions
http://support.apple.com/kb/HT4213 -
How can I find and get rid of key loggers on my iPhone and ipad
How can I find and get rid of key loggers on my iPhone and ipad
Why do you think you have them on there? Have you allowed someone to physically have each device and jailbreak it?
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WHILE SYNCHING iPHONE 3 WITH iTUNES.
MY 1700 CONTACTS VANISHED FROM iPHONE AND iTUNES.
I AM RUNNING AROUND TO GET IT RESTORED. ANYONE THERE WHO COULD HELP.
HOW CAN I RESTORE AND GET MY CONTACTS BACK.Try:
- Powering off and then back on your router.
- iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
- Change the DNS to either Google's or Open DNS servers
Public DNS — Google Developers
OpenDNS IP Addresses
- For one user uninstalling/reinstalling iTunes resolved the problem
- Try on another computer/network
- Wait if it is an Apple problem
pinto123 wrote:
i did every thing you said and when i went to restore this is what happened: the ipod software update server can not be contacted. make sure your network settings are correct and your network connection is active, or try again later. what do i do to restore. i used the last way to do it the dfu -
The program is not good at recognizing handwriting. Can I cancel and get a refund?
The program is not good at recognizing handwriting. Can I cancel and get a refund?
Please confirm the date of purchase & the order by messaging in private. I shall follow it up for you.
Regards
Rajsjree -
I clicked rent on an iTunes movie. It says downloading but nothing is happening. It's been 20min. How can I delete it and get a refund?
We.are.stardust please begin the installation process from the Creative Cloud Desktop application or use a different web browser. You can find additional details on how to install Flash and Illustrator CC 2014 at Creative Cloud Help | Install, update, or uninstall apps.
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Hello! I was on my Mac and then I clicked on iTunes. Then I clicked on Account, and accidentally removed my device from my Mac, how can I get it back? Also when I plug my iPod into the computer, it downloads everything that is on my computer, how can I stop this. please help! please help!!!!!!thank you
Is the iPod still singed into the account isn Settings>iTunes and App Stores and SettingsZ>iCloudl? If it is then I would not be concerned.
Also see:
iTunes Store: Associating a device or computer to your Apple ID
since you may have started the 90 day window.
For the other "problem", go to iTunes>Preferences>Devices and check the box that says Prevent iPod....automatically syncing. -
It has taken 3 days to download a rental movie. How do I cancel and get a refund.
It has taken 3 days to download a rental movie and still not complete. How do I cancel the download and get a refund?
Go here: http://www.apple.com/support/itunes/contact/
Click the big blue button and follow the prompts. -
How can I stop and remove a downloading guitar lesson?
I started to download a free GB guitar lesson but then noticed the download would be 300MB which is much too big for my capped broadband.
I paused it but every time GB opens it asks whether I want to continue downloading.
I don't and I am worried it may accidentally start downloading.
So how can I stop it and remove it for good so it will never resume downloading?I think I may have managed it.
I have deleted the GB preferences in Home/Library/Preferences/com.apple.garageband.plist.
When I opened GB I got the "Welcome" screen and there was no sign of a message asking me to download.
If anyone can confirm that this has actually permanently stopped that download I would be grateful. -
HT1296 How can I stop and delete facebook names and phone numbers from my iphone
How can I stop facebook names and phone numbers from being downloaded to my iphone and how can I delete the ones that are already there?
A better way might be
Settings > Facebook > Contacts > turn off.
There are other Facebook settings you might want to leave on. But I also prefer to turn off Calendar there as well to keep every Facebook friends birthday from clogging up my calendar app.
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