I hooked an external hard drive into the '09 macbook, but when it's in the usb, it has a pop up that says the disk cannot be read, then brings me to disk utility. I have no idea why it wont read the external drive, as it has worked properly before.

I have an external drive with old music files (about 127GB worth) and I was hoping to put them onto my laptop. I hook it into the USB port, and it pops up an error message saying the Disk cannot be read. This is strange, because the drive was hooked up before and worked perfectly fine. It sends me to Disk Utility and says that It must be repaired, but when I click repair, it wants me to back up anything I can (which I cannot at all, none of the files are on right now) and erase it and repair. I have no idead why it's doing this, any help?

I cannot find this 300GB "Backup" in the Finder, only in the Storage info when I check "About This Mac".
You are probably using Time Machine to backup your MacBook Pro, right? Then the additional 300 GB could be local Time Machine snapshots. Time Machine will write the hourly backups to the free space on your hard disk, if the backup drive is temporarily not connected. You do not see these local backups in the Finder, and MacOS will delete them, when you make a regular backup to Time Machine, or when you need the space for other data.
See Pondini's page for more explanation: What are Local Snapshots? http://pondini.org/TM/FAQ.html
I have restarted my computer, but the information remains the same. How do I reclaim the use of the 300GB? Why is it showing up as "Backups" when it used to indicate "Photos"? Are my photos safe on the external drive?
You have tested the library on the external drive, and so your photos are save there.
The local TimeMachine snapshot probably now contains a backup of the moved library. Try, if connecting your Time Machine drive will reduce the size of your local Time Machine snapshots.

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The display on my iPod is extra large and I am have no idea why. I tried the HOME button and the power button at the same time but that doesn't work. I can't even enter my code to unlock it because I cannot scroll the HUGE display! Any ideas??

The display on my iPod Touch is HUGE and I have no idea why. I tried the HOME button and power button at the same time.....no help. I cannot enter my unlock code because I can't scroll without entering a wrong number! HELP!!

Using three fingers, double-tap the screen.
http://support.apple.com/kb/TS3129

Guys can you help me, i have problem regarding on syncing of my apps in my ipad it usually stops on step 4 saying determining apps to sync then its stop... can anyone have an idea..i already reset the setting of my ipad

ys can you help me, i have problem regarding on syncing of my apps in my ipad it usually stops on step 4 saying determining apps to sync then its stop... can anyone have an idea..i already reset the setting of my ipad

Hello Violet03,
Thank you for using Apple Support Communities!
I would recommend a few things here. If you havent already restart both your computer, and the iPad.
iPhone, iPad, iPod touch: Turning off and on (restarting) and resetting
http://support.apple.com/kb/ht1430
Restarting your device
Press and hold the Sleep/Wake button for a few seconds until the red "slide to power off" slider appears, and then slide the slider.
Press and hold the Sleep/Wake button until the Apple logo appears.
If that doesnt work then close all the apps that are running on the iPad with this process:
From the Home screen, click the Home button twice.
Tap and hold on the app.
When it starts to jiggle, tap the to close it.
Double-click the Home button and try opening the app again.
From: iOS: Force an app to close
http://support.apple.com/kb/ht5137
And if the issue persists it might be a good idea to backup and restore your iPad in iTunes with this article.
iOS: How to back up and restore your content
http://support.apple.com/kb/HT1766
All the best,
Sterling

When attempting to open a spreadsheet, I get a pop-up that says "Spreadsheet could not be imported. An error occurred" Anyone have any ideas??

When attempting to open a spreadsheet, I get a pop-up that says "Spreadsheet could not be imported. An error occurred" Does anyone have any ideas on why this is happening?

I am unable to read any Numbers files in any app, other than the Apple Numbers app, on an iPad using v7.0.2. I can still view them on an iPod using v6.1.3.
Something has changed but I am unable to figure what.

When i plug my itouch into my computeri get a pop-up that says "this ipod cannot be used because the apple mobile device service is not started." and when i plug it it my itouch name does not come up on my itunes, how do i start it and fix this?

When I plug my iPod Touch 4g into my computer I get a pop-up that says "This iPod cannot be used because the Apple Mobile Device service is not started." And when I plug in my iTouch the name of the iTouch does not come up on my iTunes. How do I start the Apple Mobile Device? How do I fix this?

I'd start with the following document with that one:
iPhone, iPad, iPod touch: How to restart the Apple Mobile Device Service (AMDS) on Windows

I make me a new apple id, but when i want to download an application it appear a message that says imposible to connect to itunes sttore, why?

I am in Costa Rica, but i make me a new id of apple of U.S.A. for have more applications, but when i try to download an app it appears a message that says imposible to connect to itunes store, what can i do?

Thank you, but i read this article and a lot of more articles and i cant fix the problem, but i see in a diagnostic of itunes that i have a problem that says mistake in the safe vincule to itunes store, but i dont know if is that the problem that affect the ipod or if is another problem, what can i do? i need HELP

HT4623 I updated my iPod touch to 6.0 iOS and the bejeweled app but when trying to connect to Facebook, I get a message stating that cannot be use on mobile to go to web or something like that

I updated my iPod touch to 6.0 iOS and the bejeweled app but when trying to connect to Facebook, I get a message stating that cannot be use on mobile to go to web or something like that.....what can I do?

See:
iOS: Troubleshooting applications purchased from the App Store
Contact the developer/go to their support site
Restore from backup. See:
iOS: How to back up
Restore to factory settings/new iPod

HT204380 I am new to Facetime. I want to be able to talk to my iMac from my Macbook. When I try to connect via email I get a message that says the person being called "is not available for Face Time".

I am new to Facetime. I want to be able to talk to my iMac from my Macbook. When I try to connect via email I get a message that says the person being called "is not available for Face Time".

Hi PhiDor,
Thanks for visiting Apple Support Communities.
See this article for some information that can help:
FaceTime for Mac: Troubleshooting FaceTime
http://support.apple.com/kb/ts4185
Regards,
Jeremy

What is the problem with my desktop imac, that ical has frequent pop ups that say I am not connected to the internet, gives me an option of going offline.

What is the problem with my imac, that ical has frequent pop ups that indicate I am not connected to the server. Gives me an option of going offline. This seems to have started when I began using icloud with all of my devices.

I discovered a simple work-around that is successful (at this point in time anyways) on my IMAC/Maverick when sending attachments (not inline or embedded) to PC users.
There are several threads in here on why attachments embed in mac mail when sending to PCs, and I have had similar issues. Not sure where the fault lies, but other than purchasing an additional program to make mac mail work as other mail programs work when it comes to attachments, I found no real solution that worked for my business PC folks. I did all the right things - sent my attachments in mac mail "windows friendly," "plain text," and "attachments at the end" and still got complaints when sending to my pc workmates using Outlook. I tried another suggestion I found here - zipping the files and sending the zipped file, but my workmates did not like that either and still asked why?
By trial and error I discovered that when I attach any pdf to the email as well as the questionable jpgs, the attachments arrive in their PC inbox as attachments that can be used as needed. I don't know why this works, but it has made sending attachments a happier task for my business group.
I would be interested to see if this works for others.

HT3702 for some reason suddenly itunes will not accept my visa debit cards security code and i have no idea why... all the information is correct but it wont accept the security code.. Please help i cant purchase or update any app or anything

I don't know why but itunes just suddenly wouldn't accept the security code???

Is the address on your iTunes account exactly the same (format and spacing etc) as on your credit card bill : http://support.apple.com/kb/TS1646 ? If it is then you could try what it says at the bottom of that page :
If the issue persists, contact your credit card company and verify that they and any company they use to process credit card authorisations have the correct information on file.
And/or try contacting iTunes support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

I updated my ipad into ios 7 but when i want to connect to a network an error cames that says unable to join this network!And another thing is the button of the restriction code is on(my parents did nothing it's sunddenly like this) ! what shoould I do?

the thing is my restriction code is suddenly on and i think its because of i updated my ipad into ios 7 !!!!
i asked my parents if they set this thing but they told my they didnt !
now i cant join to network ! is it because of restriction code on ? because before i update my ipad it worked correctly and join to all of the networks !
please help me ! this disaster started when i updated my ipad !
please help me !
how can i remove or turn off the restriction code but i dont want to reset my ipad !!!!!
pleeeeeeeeeeeeeeeeeeeeeeeaaaaaaaaaaaaaaaaaaaaase help me !
thanks for your consern !
MahtaB

SadisticIron wrote:
i just baught my first iphone and it is a jalbroken
Buzz! Thank you for playing!
Discussing jailbroken devices is forbidden here by the Terms of Service.
You can not get help here.

Why can't I download the mcleans magazine in the newstand. My subscription is still in force but when I click on it all I get are four pictures that say, taken with an iPhone 6. Help!

Help what a time I am having trying to fdownload my mcleans magazine from the newstand. My subscription us still in force but all I get are four pictures that say, taken with an iPhone 6

You can't sync or drag your non iTMS music back directly from an iPod to iTunes. The transfer of non iTMS content is designed by default to be one way from iTunes to iPod to discourage it's use as a device for mass file sharing. However there is a manual (free) method of accessing the iPod's hard drive and copying songs back to iTunes on Windows posted in this thread: MacMuse - iPod to iTunes
Not all the third party programs are commercial offerings and you can read reviews of some of them here: Wired News - Rescue Your Stranded Tunes
If you want to check out the YamiPod utility it is free but you are also free to make a donation to it's developer if you find it useful: YamiPod Mac and Windows Versions
The transfer of purchased content to authorised computers has been introduced with iTunes 7, look under under File>"Transfer Purchases from iPod". A paragraph on it has been added to this article: How to use your iPod to move your music to a new computer

When i click on mozilla firefox i get a pop up that says proxy sever refusing to connect and i have been usinf mozilla firefox for the past two years

proxy sever will not connect

Is a proxy server required to access the internet at your location? Many businesses require the use of a proxy server but if your at home you shouldn't need a proxy.
To disable the use of a proxy sever click on the Firefox Button (or tools menu) then click options. Click on the advanced tab --> Click on the Network tab --> Under Connection click Settings --> Then click on circular button next to use System Proxy Settings. Hit OK then OK again to exit the options dialog.
'''If my reply solves your problem, please click "Solved It" next to this reply when signed-in to the forum.'''

When i plug in my ipod touch 4th generation i go to itunes and a message pops up that says"this ipod cannot be used because the apple mobile device service is not started". but my ipod came to the connect to itunes screen

i can not get my ipod to get out of the connect to itunes page , and when i plug it in it says itunes mobile device system is not setup

From what I know from troubleshooting all sorts of screwed-up PC devices, you should try the following steps (I have assumed you didn't try any of them, so plz don't take offence for some "basics"):
1) Updating the iTunes on your PC, or if it's already the latest, see if you can find the individual install package of "Apple Mobile Device Support" by using Window's Search (the package should be "AppleMobileDeviceSupport.msi") and reinstall it (Uninstall the existed one first). If you can't find the individual package, I think you may find a downloadable one online, or if you want to simply the process, just reinstall the whole iTunes.
2) If problem remains, check if there's any "application/service monitoring function" on your anti-virus/spyware program, and find if "Apple Mobile Device Support" is on its "blocked list", remove this entry when you find it.
3) Check if there's any "Registry" clean-up software/function in a software, or whether you've altered any apple-related or unknown registry entries. If it's a yes, see if you can find the most recent Registry backup before the iPod connection problem occured. In the case you do not have any backup (Make sure! Almost every Registry clean-up software would back-up Registry before any cleaning process. You can find them in this software's directory), simply use the "system restore" program of Windows to restore your computer to the latest point when iPod's connection with PC was still functioning.
Since we can't find any problems with "Apple Moblie Device Support" from above steps, let's refocus to the hardware part:
4) Restore the "setting part" to default on you iPod, if you don't want to wipe clean your setting now, try below steps first.
1) Plug in your iPod to other USB port, if it doesn't work, try plug in other devices to check if there's any problem with your USB ports or USB's drivers on PC. (If there is, try 'roll back' the USB driver's version by entering to its 'property' on right-clicked menu, if still doesn't work, maybe the USB ports are broken-down)
6) Go over the steps and check if you've tried everything. The latest choice I'd advise is to check if you can find another "USB cable" for iPod and plug-in so you'd know if the original is broken.
Well, that's about all I can think of. Good luck and post your questions if you need any clear-up.

I added a credit card to my account and redeemed iTunes card I have a positive balance on account but when I try to download free apps I get an error that says paypal cannot be verified and I need to change it as default. What do I do

Where do I go to change "default settings. I already changed it to a cc. And don't see it anywhere

http://support.apple.com/kb/ht1918
http://support.apple.com/kb/ts5366

I hooked an external hard drive into the '09 macbook, but when it's in the usb, it has a pop up that says the disk cannot be read, then brings me to disk utility. I have no idea why it wont read the external drive, as it has worked properly before.

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