I hv a 3GS iphone. it could not be boot up. When i press the sleep/wake button, the apple logo appeared for a while and then disappear. My phone could not be start up. When i go to itune, it does not have the logo for me to sync.
I have a iphone3GS. It could not be boot up. When i press the sleep/wake button, the apple logo appear and then disappear. The password login screen didnt' come on. When i tried to connect my phone to the itune on my laptop, there isnt this button that i can sync my phone with the laptop.
Sounds like your iPhones software may be corrupt. Try placing the iPhone into recovery mode. To do this, follow the steps in this article:
http://support.apple.com/kb/HT1808
Hope this helps
- Greg
Similar Messages
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My iPhone 4 will not power on. When connected to iTunes via my computer, it is recognized and shows fully charged battery. Pressing and holding the sleep/wake button does nothing; just a black screen. Any suggestions?
Only way is to bring it to the Apple Store and use the warranty if it hasn't expired
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Hello all,
I have a 14.88G iPod Nano that I currently use as my primary watch. A week or so ago I started to experience a blank white screen when I press the "sleep/wake" button instead of the watch face (I have it set to wake from sleep to display the clock). When I hard reset it, it will come back fine and the screen will respond and work as normal, as soon as I manually put it to sleep by pressing the "sleep/wake" button and then try to wake it the same thing happens and I have a blank white screen that doesn't respond to touch gestures or anything.
What I have tried so far to no avail:
Numerous hard restarts (holding the "sleep/wake" button with the volume - button).
Tried this: iPod nano (6th generation): Hardware troubleshooting
Changed the watch face to display.
Recharged the device overnight (without full discharge).
Since none of this works I'm out of ideas. Eventhough I have a 6G Nano it should no longer be under warranty since I was sent it as a replacement for a different (older) product.
Any ideas? Is this a known problem? Thanks in advance for any insight any of you could provide. Also, what time is it??
Regards,Hey,
I have the exact same problem as you have described. I also used my ipod as a watch but starting from today, whenever I unlock it the screen turns white until a reset is done. Even a factory reset through itunes didn't fix it.
Have you found any solution?
Bah, this is annoying.
//Gubbar -
HT201401 How can i reset my iphone if the Sleep/Wake button does not work?
My camera shuts off every time that I try to take a picture. I would like to reset my IPhone in order to try and solve the problem. My Sleep/Wake button does not work.
How can I reset my IPhone without the Sleep/Wake Button working?
Thanks for the help.When pressing the sheep/wake button, the iPhone's screen is not turned off if on and does not turn on if off, and pressing and holding the sleep/wake or on/off button does not bring up slide to power off?
And you can't do a reset by pressing and holding the home button and the sleep/wake or on/off button simultaneously until you see the Apple logo and then release?
If so and there is no change after restoring the iPhone with iTunes, make an appointment at an Apple store if there is one nearby since more than likely there is a hardware problem. -
Right now, I'm stuck in the settings, when I press the sleep/wake button or the home button it doesnt let me. But is not frozen or any thing just the buttons. help me please!!!!!
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
My Ipod touch is acting very annoying. When i press the sleep/wake button to turn it on it just turns on with the apple logo and stays there. The screen will then blink white occasionally and the process will start again. Once when it turned white. i pressed the power and home buttons at the same time and then the above process continued.
Sounds like your iPhones software may be corrupt. Try placing the iPhone into recovery mode. To do this, follow the steps in this article:
http://support.apple.com/kb/HT1808
Hope this helps
- Greg -
my phone was showing the apple pic when i eraseed all content and settings so i did Pressed both home and sleep/wake buttons until the Apple logo appeared, then released the sleep/wake button and continued pressing the home button alone until iTunes detected the phone in Recovery Mode but an error is coming (1015) plz help me!!!!
plug into itunes and take it from there
http://support.apple.com/kb/HT1808 -
iPhone 4s hasn't been backed up since February, when connected to wifi, it runs for awhile in icloud backup, then says, "cannot complete backup". any ideas? I bought additional storage in icloud, have 15 gig now.
Perform a Reset...
Reset ( No Data will be Lost )
Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Release the Buttons.
http://support.apple.com/kb/ht1430 -
I have to restore my iphone 4s becasue it is saying "disabled connect to itunes" and it's never been synced with itunes. However the sleep/wake button is broken on the phone is there still away to restore without using it?
You can try, but the problem with that is you need battery power in order to restore. Once your phone has enough power to restore, it will still show the same message. To get the phone into either recovery mode or DFU mode requires the ability to first turn the phone off. But, you've got nothing to lose, so you might as well give it a shot.
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when i shaking my iphone 5s the sleep/wake button will make some noise, it is very loose. is it all right?
Have similar problem, but i dont think the noise coming form button, noise is coming again even when i keep the button under my finger and shake the phone.by the way the button is loose, that's right.
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Why does my iPhone 4s stall when I turn on the sleep/wake button and how do I fix it
I was just wondering why my iPhone 4s stalls when I press the
Sleep/wake button? And how do I fix it?Try a reset by pressing the home and sleep buttons until you see the Apple logo, ignoring the slider. Takes about 5-15 secs of button holding and you won't lose any data or settings.
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My iphone 4 will not switch on and i have Press the sleep/wake button
My iphone 4 will not switch on and i have Press the sleep/wake button for more than 20secs. i have also connected the iphone to Itunes but the computer or itunes doesnt recongise the phone is connected. HELP
If it isn't responding to any of those steps it might prove difficult to extract data from the phone.
So again your best bet may be the Apple Store, they would be able to help retrieve it I expect. -
phone 4 just turned itself off, won't turn on again - sleep/wake button hasn't worked for a while - tried charging (even though it was 50% charged when it shut down) and that makes no difference....either via usb to computer and direct to wall socket. Any suggestions...other than heading off to the genius bar tomorrow?
Well, the sleep/wake button is also the power button. If you cannot use it to turn on, then you cannot use it to perform a reset by holding it and the home button together until you see the Apple logo.Those are the only two ways to turn the device on. You can try letting the battery go completely dead and then trying to plug it in. After it has charged for 20-30 minutes, the device may come back on. But, without the sleep/wake button, there is no other way to turn the device on or off.
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My 6th generation iPod nano automatically turns off (=stops the music) when I push het sleep/wake button or when screen turns black for power saving mode. Does anyone know how to solve this ?
I have already tried resetting, connecting to PC/iTunes to check the software version, turning off/on, I don't have any inspiration anymore.
Thanks for your suggestions!Hi VeerleD,
If your iPod touch unexpectedly powers off, you may want to use the steps in this article to troubleshoot -
iPhone: Hardware troubleshooting (The steps apply for the iPod touch) -
Specifically -
Will not turn on, will not turn on unless connected to power, or unexpected power off
Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIsand corrosion.
Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
After at least 30 minutes, if:
The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
If the display turns on, go to step 4.
If the display remains black, go to next step.
Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
Thanks for using Apple Support Communities.
Best,
Brett L -
When my Ipod touch is in autolock I can only restart the device holding the sleep/wake button and home button at the same time for 10 seconds. While in auto-lock it is using battery power and will do so until the battery is drained. Whats wrong?
- Try a reset. Nothing is lost:
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears
- Connect the iPod to your computer and try to restore via iTunes. Try placing in Recovery mode if necessary to restore.
- If you can't turn the iPod completely off, let the batter fully drain. After charging for at lerast anhour try again
- If still not successful time for an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
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