I in stalled Keynote 5.2 on MacBook Pro but it won't read older Keynote 2.0 files. Is this expected, meaning I have to use old software only to present these files?

I do not know, but it sure is expected- macs never back-compatible.

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Recent convert to Apple. Previously, I backed up my family pictures from PC to an external hard drive, a WD MyBook 3T. I can view the pics on my Macbook Pro, but I can't add new pictures. I'm sure this is a format issue, any easy way to correct it?

Recent convert to Apple. Previously, I backed up my family pictures from PC to an external hard drive, a WD MyBook 3T. I can view the pics on my Macbook Pro, but I can't add new pictures. I'm sure this is a format issue, any easy way to correct it?

Install NTFS 3G
http://macntfs-3g.blogspot.com/
If you were going to be reading and writing to a NTFS System Partition, you might have to worry about the instability messing up the operating system. However, you are reading/writing from a non system, backup device so you don't have to worry about screwing up an operating system.
I would still temporarily move my data to another device and reformat the drive for Mac OS X Extended.

HT201364 I have a brand new macbook pro, but it won't let me download mavericks

I have a brand new macbook pro, but it won't let me download mavericks

You have got a Late 2013 MacBook Pro.
This MacBook uses a special OS X Mavericks version which is newer than the one available in the Mac App Store, so you cannot download OS X Mavericks from the Mac App Store now. Instead, if you need to reinstall OS X, you will have to do this through Recovery (hold Command and R keys while your computer is starting up).
You will be able to download OS X Mavericks from the Mac App Store when your Mac uses the same OS X version as all other Macs. This may happen when Apple launches OS X 10.9.2

I have a new macbook pro but it won't connect to itunes. Any ideas?

I have a new Macbook Pro but it won't let me sign in to itunes. It pops up and error message saying that the itunes store is temporarily unavailable.

A new Mac comes with 90 days of free tech support from AppleCare.
AppleCare: 1-800-275-2273
Call AppleCare.
Best.

I tried to download picture/video files from iPhone 5S to MacBook Pro but it won't stop importing and I don't have phone connected. I need to shut down the computer and I can't stop the import from spinning

I tried to import picture/video files from iPhone 5S to MacBook Pro Aperature. It appeared to be trying to download every picture I have ever taken even tho I checked do not import duplicates. The phone is not connected to lap top. It has been spinning for 1/2 day. I can't stop it. I can't shut down the computer. How do I stop the import and shut computer down.

Hey L. DENISE,
I recommend that you use the following article to help you address this issue:
OS X: How to quit an unresponsive application using Force Quit
http://support.apple.com/kb/ht3411
Thanks for being a part of the Apple Support Communities!
Regards,
Braden

I am connected to a time capsule both wirelessly and through ethernet...and state of the time capsule is solid green...the internet however doesn't work...The internet works fine when directly connected to my macbook pro but it won't work through the tc

I have deleted time machine preferences...restarted the modem a bunch of times, restored time capsule to it's original settings...after I first set it up in Airport Ulitity its shows a page quickly that states there is a internet problem, but the page quickly goes away before I can read what it says exaclty and states the internet connection problem is resolved...
However it's not resolved, I'm also having trouble doing a back up to my time capsule...I recently purchased a new macbook and retrieved/restore what was on the time capsule to the new computer...that worked fine...wireless worked fine...however when I tried to back up the new macbook...it would faii stating that there isn't enough room on the TC to do a back up...
I didn't end up keeping the new macbook, I was just using it/trying it out while my current macbook pro was being repaired (logic board)
Ever since I got my current macbook back from repair...my backups have failed due to their not being enough space to perform the back up...in the past the back ups would happen and old back ups would be replaced...
I think this has to do with my current computer having a new name after the repair..."Adam's macbook pro 2" vs "Adam's macbook pro"
The internet was working fine wirelessly through the TC a day ago, but it wasn't allowing my other laptop that was connected via ethernet access to the internet...I had a self assigned IP address error then...I don't have that problem now, but it's not transmitting internet at all...even though it's in a solid green state.
I have no problem completely wiping out my TC including the previous back ups on it...just don't know how to go about it...I have restored it to factory settings a bunch of times and created the network from scratch...just hasn't fixed the issue
Is there more prefences files I should delete

If the modem is also a router, either use the modem in bridge and run pppoe client on the TC.. that is assuming ADSL or similar eg vdsl. If it is cable service.. and the modem is a router, then bridge the TC.. go to internet page and select connect by ethernet and below that set connection sharing to bridge.
Please tell us more about the modem if the above gives you issues.

I rented a movie using iTunes on my MacBook Pro, but it won't move to my first Generation Apple TV

I justed downloaded a Rented Movie from iTunes on my MacBook Pro. I did it through United Airlines e-miles to get credits. Now, when I try to move it from the Rented Movies to the On "Apple TV" box on my Apple TV box, it stays in it for no longer than 35 seconds after I click on Apply and then moves back to the "Rented Movies" box. The only thing that appears in the Apple Symbol progress box is Syncing "Apple TV" is "Copying 2 of 2: IMG_0318" and them it moves back to the "Rented Movies Box. The same message appears if I click on Sync with it still in the "Rented Movies" box.
How can I overcome this problem? I have 29 days and 23 houors to solve this problem, but would like to do it for watching NLT Monday, 21 May 2012, evening!

Mr. Churchill - First, to answer your last questions:
Yes, the movie is fully downloaded, all 3.69 GBs.
No the Apple TV has 127.5 GBs of its 144.63 GBs free.
Second, I tried turning the Time Capsule WiFi rounter and Apple TV off (for at least two or three minutes, not the usual 10 seconds recommended) and I still could not move the movie.
Third, I severed the link and set it up again re-synced all 5,103 items back and still when I move the movies to the Apple TV box and Apply it, after 35 seconds it stops the sync and moves it back the the Rented Movies box.
Though I have set my Apple TV to sync with my MacBook Pro I cannot find a way to connect it to other than shared library, but not the "not shared library" (Is this what the Rented Movies are?). Is what Fletch is talking about int the "Rental Movies not showing up on Apple TV" discussion my problem and a solution?
Fletsch
Re: Rental Movies not showing up on Apple TV
Mar 4, 2008 1:58 PM (in response to Mark_Mac)
there are three possibilities: you have not upgraded to version 2.0 or in Summary on the ATV device in iTunes, you should look whether you have it set up to only sync or otherwise disables movie syncing, or you have not paired your Mac to the ATV (on your tv, settings/computers/connect to itunes library - not shared library)
MacMini core duo, Mac OS X (10.4.8)
Or is it something else?

How do I set up an external MIDI input on the new MacBook Pro? Mine won't read it.

I've been trying to set up my TASCAM US-600 on my new MacBook. I've never used a Mac before so I'm not sure what's wrong. I tried installing the drivers and when I plugged in the interface, it wouldn't read the device. I now have the interface plugged in through a USB hub. The Mac now reads TASCAM software but when I go to the system preferences, the Mac won't read the MIDI input. So all in all it's been a big pain in the ***. Are there any Mac experts that may know what the problem is or how to help? Thanks!

are you sure its mini display port? MDP and thunderbolt are the same port.
for referenece, this is mini DVI (obsolete)
Kobushi-mini-dvi.jpg
This is mini display port
Mini_displayport.jpg

Macbook Pro (Late 2011) Won't read game

My Macbook Pro (Late 2011) plays dvds (I used Family guy to test) but will not read the disk for Football Manager 2015 despite it being Mac compatible. THe disk itself runs on PC so isn't faulty. Any thoughts?
Processor 2.4 GHz Intel Core i5
Memory 4 GB 1333 MHz DDR3
Graphics Intel HD Graphics 3000 384 MB
Software Mac OS X Lion 10.7.5 (11G63b)

Thanks, OrangeMarlin. Lots to learn about in land of the Macs.
Point taken on the driver. The reason I'm hesitant to assume it's power related is because everything else works. Here is a short list of other devices I've used it for in the week or so I've owned this machine:
iPad (connected fine and charged iPad to full)
Seagate GoFlex (connects fine, but this device also uses wall power)
Samsung Spinpoint HDD (in an aluminum Rosewill enclosure, also uses wall power)
iPod Classic (fifth gen, 30GB), also charges
Samsung Captivate (Android phone), charges
I got this machine from the Apple store last week, when I swapped out my original purchase MBP due to a screen defect. I asked them to run a gamet of tests to ensure everything OK, and they complied (at least claimed to). I assume if I brought it back, with the drive, they would be able to test for a power issue, correct?
Thanks again.

2 week old macbook pro unibody 13 won't read dvd + or -?

will read cds but not dvds. tried the same dvd in older version of macbook pro which works fine. also tried in the new models at the apple store and they didn't work either. anyone else have this?

Call AppleCare for warranty service.

Is Adobe Acrobat an integral part of OS X? I do not see the Adobe Icon on my Macbook pro, but I can open,read and create PDF fies

Is Adobe Acrobat an integral part of OS X? I do not see the icon for Adobe in Applications

Jai6282 wrote:
Is Adobe Acrobat an integral part of OS X? I do not see the icon for Adobe in Applications
No. However, OS X has always used the PDF format to raster pages to printers.
It has built-in support for PDF, but some of the advanced features are not available. The Preview app can be used to view PDFs, and Safari can render PDFs in the browser.

I have windows 7 on my macbook pro but i want OS X how do I install it?

I have windows 7 on my macbook pro but i want OS X how do I install it?

Reformat disk drive to HFS+
Then use the appropriate DVD to install OS X on your Mac
The reformat will erase everything off of the disk drive so backup first everything that you want to save
Allan

I m using macbook pro my enter key is not working suddenly how can i solve this problem?

i m using macbook pro my enter key is not working suddenly how can i solve this problem?

I have tried to delete but Com.Apple.keyboardtype.plist is missing therefore I cannot reset the keyboard
/Library/Preferences/com.apple.keyboardtype.plist

How do you create an interactive Keynote PDF on a MacBook Pro that can be downloaded and manipulated on an iPad.

How do you create an interactive Keynote PDF on a MacBook Pro that can be downloaded and manipulated on an iPad?

File > Export > PDF

Updated to latest operating system on MacBook Pro and now won't let me drag files onto a flash drive.

Updated to latest operating system OS X Mavericks on MacBook Pro and now won't let me drag files onto a flash drive.

The Flash Disk must be NTSF formatted. Writing to NTFS requires 3rd party drivers (Tuxera, Paragon). Reading from NTFS however does not require these. So install NTFS drivers, or format the drive in FAT32 from Disk Utility.
Hope this helps :-)

I in stalled Keynote 5.2 on MacBook Pro but it won't read older Keynote 2.0 files. Is this expected, meaning I have to use old software only to present these files?

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