I just $$ a hp notebook all i want is to be able to plug my phone in and import pictures & it doesnt

i plug it into the computer and it trys to loadd it and says it cant, i did the updates and every single thing it recommended nothing has worked WHY????

Start here:
iPhone, iPad, or iPod touch: Device not recognized in iTunes for Windows
or
iPhone, iPad, iPod touch: Device not recognized in iTunes for Mac OS X

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    sarath  de silva.

    Welcome to the Apple Community.
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  • My one computer's gone for repairs, all my iTunes info is on an external drive. I just bought a new machine, I want to use iTunes on it with my original external drive. How can I do this?

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