I just bought a ipod touch. I am unable to use it because itunes tells me I have no internet connection (unknown error 306). I have tried all the suggestions I can find, including checking the firewall, the no proxy server is checked, resetting cache on i
I just bought a ipod touch. I am unable to use it because itunes tells me I have no internet connection (unknown error 306). I have tried all the suggestions I can find, including checking the firewall, the no proxy server is checked, resetting cache on itunes, I even scanned the computer with Registry Easy but nothing worked. I use Mozilla Firefox and have a PC with Windows 7. Obviously, buying a ipod and being unable to use it for 3 days (and counting) because I am unable to register it, is pretty frustrating. Can anyone help?
Did you try all of this:
iTunes Store loads partially or returns "Error 306" or "Error 10054"
Proxies, parental control settings and software, security or filtering software, or a bad iTunes Store cache can cause this.
To address proxies, Remove Internet Options proxy settings and connect to the Internet without a proxy.
To reset iTunes Store cache:
In iTunes, choose iTunes > Preferences (Mac) or Edit > Preferences (PC).
Click the Advanced tab.
Click the "Reset cache" button.
Click OK and see if the issue is resolved.
Adjust Parental Controls in iTunes:
Open iTunes.
Access iTunes preferences:
On a Mac: From the iTunes menu, choose Preferences.
On a Windows PC: From the Edit menu, choose Preferences.
Click the Parental Controls tab.
Remove restrictions on Parental Controls.
For more information on parental controls or content filtering software, see iTunes 10.5 for Windows: May see performance issues and blank iTunes Store.
For more information on other security software, see iTunes: Troubleshooting security software issues.
Similar Messages
-
I cant re-store my iPhone through the iTunes. Message which comes up says' the iPhonw could not be restored. An unknown error occurred (21). i tried all the options and nothing seems working. please help
Hi chiekoo,
Thanks for using Apple Support Communities.
For more information on this, take a look at this article:
iTunes: Specific update-and-restore error messages and advanced troubleshooting
http://support.apple.com/kb/ts3694#error21
Error 20, 21, 23, 26, 28, 29, 34, 36, 37, 40
These errors typically occur when security software interferes with the restore and update process. FollowTroubleshooting security software issues to resolve this issue. In rare cases, these errors may be a hardware issue. If the errors persist on another computer, the device may need service.
Also, check your hosts file to verify that it's not blocking iTunes from communicating with the update server. See iTunes: Advanced iTunes Store troubleshooting—follow steps under the heading Blocked by configuration (Mac OS X / Windows) > Rebuild network information > Mac OS X > The hosts file may also be blocking the iTunes Store. If you have software used to perform unauthorized modifications to the iOS device, uninstall this software prior to editing the hosts file to prevent that software from automatically modifying the hosts file again on restart.
Best of luck,
Mario -
I've seen several discussions on the camera flash for iPhone and iPod Touch 5 wherein the flash doesn't work or is out of sync. Mine was fine until I upgraded to iOS 7. Despite being current with the new updates, there has been nothing to fix the flash.
Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Unsync/delete all music and resync
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: Back up and restore your iOS device with iCloud or iTunes
- Restore to factory settings/new iOS device. -
hi, i ve been reading the manual, i download the itunes , i put some songs etc...i m ok with it, however , i dont have wi fi because i m using the internet in my home but the ipod it has not even showed me the main screen
Turn on your computer.
Open itunes.
Connect ipod to itunes.
Set up ipod:
iPod touch User Guide (For iOS 5.0 Software) -
I have recently switched to Firefox from Google Chrome, and I am finding that I am unable to open any pdf files from the web in any way in Firefox. I cannot download them and open them in Adobe Reader, and I cannot preview them in Firefox, nor can I use the Adobe plugin. I have tried to use the solutions posed by users on this site, but none of them have worked. Any time I make a change to settings to try to solve this issue, the change never allows me to view the pdf file, and the setting reverts to the previous setting after the browser has been restarted. I don't care how I view the file, but I need to either be able to view it as a preview or I need to be able to download it.
I don't know if this is any help I have had a problem where the pdf files were not opening correctly which I think was the problem here. I spent hours of head scratching and have now found out what the problem is. Right click on the Adobe Reader Icon on the desktop. Select properties and then the compatibility tab. You will see the uppermost section in this screen is Compatibility mode. I have Windows 7 and mine was set to Windows XP. I changed that to Windows 7 and now the problem is resolved. In short use the above instructions to check you are using the right compatibility mode for the version of Windows you are using and your troubles should be over!!
-
Firefox Version-3.6.10
Operating System-Windows XPMaybe you should update to the last Firefox 3.6.28 version.
You can find the latest Firefox release in all languages and for all Operating Systems here:
*Firefox 3.6: http://www.mozilla.org/en-US/firefox/all-older.html
A possible cause is a problem with the file places.sqlite that stores the bookmarks and the history.
*http://kb.mozillazine.org/Bookmarks_history_and_toolbar_buttons_not_working_-_Firefox
Create a new profile as a test to check if your current profile is causing the problems.
See "Basic Troubleshooting: Make a new profile":
*https://support.mozilla.org/kb/Basic+Troubleshooting#w_8-make-a-new-profile
If the new profile works then you can transfer some files from the old profile to that new profile, but be careful not to copy corrupted files.
See:
*http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox -
i just bought my ipod touch 32mg, i cannt get it to start up. when i get to the screen connect to itunes it wont let me go to any other screen to finish setting it up.
You need to use a laptop or a PC. Download and install iTunes. Create an iTunes account and then use the USB cable to connect your iPod to your computer.
Depending on the amount of charge in the battery it may take a few minutes for iTunes and your computer to recognize the iPod.
When iTunes detects your iPod you can give it a name and set up how and what you want iTunes to synch to the iPod.
While you're on line, connecte to the App Store and download the owners manual for your iPod... -
I've just bought an ipod touch but I cannot get beyond the question asking me for a network name. I don't have a mobile telephone which I think this question is referring to. All I want from an ipod is to listen to music. What should I do?
You have to activate a new iPod by either setting it up via wifi network that has an internet connection on to connect to a computer that has iTunes and an internet connection.
You can go to an Apple store or or to a friend's house if necessary -
Hi My grandparents just bought an iPod Touch for me from Dubai, UAE. I can't see any facetime on the home screen nor in the settings. I've read that it's not possible. But is it possible if I get my OS updated again from India?
There is no way you can activate Facetime on an iPod touch purchased in the UAE. The government there required Apple to lock off Facetime at the hardware level and there's no way to unlock it. Reinstalling iOS, regardless of country, will not help. If you want Facetime, you will need to sell your UAE-version iPod and buy one there in India.
Regards. -
just bought an ipod touch 2nd gen 4.2.1 and past owner didnt remove the passcode what do i do
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software -
I just bought an ipod touch 4th generation recently, found that it is very difficult to plug and unplug the USB cable from my ipod. Does anyone have this problem?
Some of the Dock connector cables have very small buttons on the rounded adge of the plug, which need to be pushed in to release the plug from the iPod. Look at the picture below, do you notice the "button" on the white connector edge? There's one on the other edge too and they both need to be pressed in to release the "evil looking spike" sticking out of the grey edge.
The shorter plugs (that I've seen) do not have the release mechanism, the plug simply pulls out. -
i just bought an ipod touch 4th gen and cant connect it to tunes i have registered it and downloaded latest itunes it wont pass the connect to itunes screen
Hi..
Try this support article > Can't connect to the iTunes Store -
I just bought my iPod Touch 4g earlier today and it wont connect to iTunes, the iPod icon is there and when I try to restore I always end up with an error code. (1611)
iPhone, iPad, iPod touch: Unknown error containing '0xE' when connecting
-
I just bought an iPod touch 4th generation 8GB for $199.99 but then when the iPod touch 5th generation came out, the 4th generation was still $199.99, but for a whole 16GB. Is there a way I can get some sort of free space?
If "just" is less than 14 days, you can return your iPod to Apple for a full refund.
-
Just bought an ipod touch 4th generation and haven't got a clue how to transfer music, videos, pictures... from my PC to my ipod! Please, HELP! Cheers mates!
Go here and read the Welcome, Get started and Basics.
http://www.apple.com/support/ipodtouch/
Maybe you are looking for
-
Dear All, I m working with sap script for purchase order. Now problem is that when i give the print from purchase order (ME23N) the data of internal table is not getting printed (where as itab contains data - checked in debugging). But when
-
Help with cutting a whole in an image/clipping mask
Hello. I am needing to cut out circles in an image so that the background shows through. Sort of like an inverse clipping mask..but I don't know if those exist.. And once I cut holes in the image I am needing to put a clipping mask on the whole thin
-
Cisco lms - backup out of the box
when using cisco lms 4.2.5 linux version, what would be the best way to backup the config files out of the box? what i'm lookin for is a way to take the shadow folder to another box for disaster recovery.
-
hi, Anybody can give me a code of shell script.. i am new to shell script. i have a pl sql procedure 1. it runs everyday at a particlar time 2. i need to send an email to 3 managers. 3. email message contains the query output of the table that is upd
-
New Pixma Pro-10 only makes loud sound
I just received a new Pixma Pro-10 and am trying to set it up for its first use. Following the Quick Start guide, I've removed all of the orange tape and shipping materials. Then I plug it in and press the power button. The printer makes some norm