I just bought an Airport extreme.  I was told I can attach it to my modem/router (one unit) via ethernet cable.  When I use airport utility it tells me the device is not connected or found.  Any input?

I just bought an Airport Extreme.  Sales rep told me I could plug it into my existing modem/router (one unit) from isp. vie ethernet cable and it would speed up my internet.  When I open airport utility it tells me device is not connected yet my internet still works.  Was the rep wrong about speeding up my internet or is it not compatible with my isp unit?

Sales rep told me I could plug it into my existing modem/router (one unit) from isp. vie ethernet cable and it would speed up my internet.
Sorry, but this is not correct. Your Internet connection speed is established by the plan that  you have with your Internet Service Provider. The AirPort Extreme will not "speed it up".
Unless there is some special feature that the AirPort Extreme provides that you need, adding another wireless router...when you already have one.... is not going to buy you anything.
The AirPort Extreme is compatible with your modem/router if you want to continue to try to hook it up.  It will really help if you have a Mac for the configuration as the Windows Firewall often blocks connection and configuration attempts.

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