I just bought an app, $ 29.99, I installed it, but apparently only free version is installed. Apps asking me to buy the full version for 39.99, I cant find the way to communicate with app store. Help me please

I just bought an App, $29.99. I got the free version apparently. Every time i try to use it message  says buy the full version for 39.99. What i am suppose to do now????

Excuse me moinpara, but I know how you feel and I have been there many of times. It is not Itunes fault that your purchase inquiry was proposed to you as invalid, rather much more sort of than rather it being. If this happened to me, I would research that App, try to find out what went wrong. Heh, if you or I were to ask myself I could either tell you that you are putting yourself in a hole! Woah, but now this seems to me like something that would be simple to just contact an iPhone or apple associate and tell them why this happened to you, especially right after Christmas, or whatever religious holiday you choose to follow
If I were to be in your shoes I would of spent the money in the itunes store on something else! But that is just me.

Similar Messages

  • In the latest iOS updates, did Apple change the way Airplay communicate with other devices through Wifi?

    Short :
    In the latest iOS updates, did Apple change the way Airplay communicate with other devices through Wifi?
    Detailed:
    We had a glitch with our Apple TV 3A 3-4 weeks ago and had to factory reset it (we reconfigured it with the exact same configuration than before the crash), it's now running iOS 7.0.2, I can't saw which version it ran before the problem though.
    It's used in a business environment with 30+ iPads 2, half of them are updated to 8.1.1 and the other half to 8.1.2. We use the latest iTunes version.
    Before the glitch that required a reset, all the iPads were detecting and mirroring when needed to the Apple TV, but now the iPads don't see the Apple TV in their list of Airplay devices anymore (but they detect various other devices inside our network).
    I have to add that our Apple TV is able to navigate the movie store correctly, so I assume that it's not an internet restriction issue from our end (also, the APple TV do not see either any of the many iPads on its device-detection screen.
    We successfully connected an iPhone 5S and an iPhone 6 through P2P Airplay, so it's not the issue, but when we connected the iPhones to our Wifi network (Same as all the other devices are using) the Apple TV suddenly disappeared from the choices.
    Hence the reason why I inquire to the possibility that some changes were made in one of the latest iOS revisions, if so, we would require some details so we can adjust our Wifi configuration accordingly to allow the proper detection of devices.
    P.S. I tried the basic troubleshooting of Airplay problems with no avail. Airplay button is displaying on the control panel, Airplay do not show the Apple TV at all (so it's not either the trick to display the Mirroring button), we also already proceeded to the suggested devices reboots, so my issue is quite more complex I believe.
    Thanks in advance.

    PhotogYogi wrote:
    I Have the same issue on a brand new iPad mini 2. My battery is only lasting up to 5 hours. I went on chat with Apple last night and they said my battery is fine and its a Safari issue. I'm literally losing 1% every 3-4 minutes. I tried recalibrating my battery, signing out of iCloud, shutting off all locations, turning off background app refresh, restoring network settings, restoring all, and finally restoring from iTunes with no luck. This is just awful. I got this iPad so I could use it on my long flight for a trip I have coming up, and unfortunately, it's not going to last that long, plus I'm concerned about how many times i will be recharging my battery because of this since battery's do have a life cycle dependent on the number of charges. This is frustrating and needs to be fixed ASAP and addressed by Apple.
    By the way, Apple told me to bring my device to the Apple Store because it's still under warranty. That's great and all, but I'm going to waste my time if there is no fix for this issue.
    Ok so you want Apple to address the problem, but yet you don't want to take it to them just in case they can't fix it? What if they can fix it? Complaining here certainly won't fix it.

  • I want to Block iphone because he stole from me, what is the way to communicate with you, I have serial No.

    I want to Block my iphone because he stole from me, what is the way to communicate with you, I have serial No.

    Apple does not block phones. Call the police and your carrier. Change all your passwords. If you had find my iPhone enabled before the phone waa stolen, you may be able to track it, and erase the phone.

  • I just bought a movie download it and it plays but appears only dark screen no sound

    i just bought a movie download it and it plays but appears only dark screen no sound

    Hi sergio.cajiao,
    Here are some troubleshooting ideas for video playback issues:
    Troubleshooting iTunes for Windows Vista or Windows 7 video playback performance issues
    http://support.apple.com/kb/TS1718
    If that does not resolve the issue, you may want to report it to iTunes by following this article:
    How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
    http://support.apple.com/kb/ht1933
    Cheers!
    - Ari

  • I just bought a App Store gift card,but it tells me I have to redeem this card at a store upfront. What do I have to do?..

    I just bought a iTunes gift card, but as I put in the code of the card it tells me I have to use this card at a store up store. I don't know what to do?..

    Is your iTunes Store account set up in the US iTunes Store? If not, you cannot use that card. It's dependent on where your account is set up, not where you physically happen to be at the moment. You must have an account in the US iTunes Store to use a US-sold iTunes card.
    If your account is in the US iTunes Store, check the settings to make sure you're actually connected to the US store. For iTunes on a computer, scroll down to the bottom of the iTunes Store window and look at the round "flag" icon. For an iOS device, go to:
    Settings > iTunes & App Stores > tap your Apple ID: > View Apple ID > Country/Region
    Regards.

  • I have an Iphone with one Apple ID and have just bought a new macbook where I have created a different apple id (its complicated!!) how do I syc the calendar on Macbook with iPhone, bearing in mind the different IDs

    I have an Iphone with one Apple ID and have just bought a new mac book pro. How can I syn calendar from mac book with Iphone if the two devices have different apple IDs?

    No not bothered about sycing apps etc it is all about calendars and maybe notes. IN terms of how its done I just want it the easiest way and preferably so that if an entry is made on one calendar then it populates the other.
    Thgius is beacuse I have my work diary on outlok, which I then link with my ical. I want to make sure that information is then shared with her.
    Chris

  • The iPod Nano that I just bought was supposed to be a 16 GB, but it only shows a capacity for 247 MB.  ***!

    For having only had this thing opened and out for maybe little over an hour, I've already run into some pretty serious aggravation.  According to the numerous error messages I'm getting, there's not enough room on my BRAND NEW IPOD NANO for the 1.89 GB worth of stuff in my iTunes library.  According to the Nano settings, the capacity is listed at 247 MB and the available space is 226 MB.  I want to know just why so much of my storage space went for whatever other purposes the manufacturers had in mind, since I specifically bought this due to its advertised storage capacity of 16 GB.  Is this a glitch and do I need to take it back to have it looked at?  I've seen in other discussion threads about how the advertised storage capacity isn't what the user ends up with, but I'd like to know just why there's so much less space on this new Nano when I haven't even been able to load anything onto it yet. 
    I'm not exactly technically inclined, but this experience with a product that I just blew $150 bucks on is starting to make me consider taking it back for a damned refund.
    Please, somebody help me!   

    First of all, you need to separate out "the advertised capacity/usable capcity" figure from the issue you are experiencing. It's two differnt things
    The way that memory is determined and the memory used by your iPod for itself, is probably about 1.5-2Gb, leaving you with about 14GB or a little less. So in effect, the advertised capacity is 16GB, and the usable capcity is 14Gb or slightly less. If you only have 247MB, we need to work out where the problem lies.
    If you connect your iPod to your iTunes Library, you will notice the Device appear on the left hand side window. Select the Device (that's your iPod) and look on the Summary pane. At the bottom, is a bar showing how much room there is on your iPod and what amount of memory is being used by the various things on your iPod. For example, the capacity of the iPod, audio, video, photos and "other", free.
    What are the figures for each of these items, on your iPod?
    Capcity (shown to the left of the bar)
    Audio
    Video
    Photos
    Other
    Free

  • I have just bought a App Store gift card and I redeemed it. When I was going to buy an app that cost money a notification popped up that said I need to answer my security questions. I made my account a long time ago and have forgotten the answers

    I forgot the answers to my security questions so I sent the email to my rescue email to reset the questions. I got the email and pressed Verify Now and it redirected me to the apple site where I would put in my Apple ID and password. I put it in correctly as I have checked that I'm using the right ID and password. I have even reset my password just in case I had put in my old one wrong. everytime it still says I have an invalid adress (which it is obviously not) and I don't know what to do. I don't want to waste the money I just put into my account.

    It sounds like a cred hold was placed on your account for the free apps.  See:
    iTunes Store: About credit-card authorization holds
    I would wait until you get the email receipt(s) for your purchases.  If yu were charge more than you think then:
    How to report an issue with Your iTunes Store purchase

  • I can't cancel my automatic Renawal on app store help me please

    i get premium account for insta Massage but i can't cancel it there is no auto-renewal setup how can i cancel it its take every month 10 dollar from me.

    If it's not showing on your account (Manage your auto-renewing subscriptions), and you are logged into the account that you have the subscription with, then try contacting iTunes Support and see if they can cancel it for you : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • How do I get a refund?  I have tried to use this converter to change a PDF to a word document or excel document three of four times and it always fails..  I want my money back but don't see any way to communicate with Adobe.

    How do I get a refund?  I have tried to use this converter to change a PDF to a word document or excel document three of four times and it always fails..  I want my money back but don't see any way to communicate with Adobe.  i really just want my money back.  Very disappointed.  Also disappointed that it is so hard to find a way to communicate with Adobe that I have to resort to asking this question in this forum. 

    You need to use the CHAT link in support to reach Adobe staff. Be sure you know the product name you are trying to cancel, Adobe have lots of products, several converters etc. I think it is ExportPDF you have, most likely.

  • Is there a way to communicate with Game Centre friends?

    I was looking through the game centre, and I didn't find any way to communicate with my Game Centre friends, so there's no way?

    http://support.apple.com/kb/ht4314

  • I just bought a wacom and brings photoshop elements 8, but not download from thecd let me know if I

    I just bought a wacom and brings photoshop elements 8, but not download from thecd let me know if I can download the software PSE 8 directly from the Internet. I have the serial number.

    When i bought a wacom tablet several years ago the version of photoshop
    elements that came with it was on the cd (dvd), is it not that way now?
    Or are you having problems installing elements from the included cd (dvd)?
    MTSTUNER

  • I just bought iphone5 last 2 weeks.At first week i can use itune apps after these last 3 days i try to use itunes again and i couldnt open it...same as app store...please help me to solve my problem...thanks and god bless...

    i just bought iphone5 last 2 weeks.At first week i can use itune apps after these last 3 days i try to use itunes again and i couldnt open it...same as app store...please help me to solve my problem...thanks and god bless...

    Thanks Jakob. You are correct.
    I just finished another "experiment".
    I transcode the whole clip 1,2,3,4,5,6,7 to another ext Western Digital HDD and got the Error -50 too. Problem is this ext Western Digital HDD is Daisy chained to the LaCIe.
    So, I tried transcoding to another ext Western Digital HDD connected to my router. And this time NO PROBLEM.
    So, I should readjust the FW800 connectors.
    What do you mean by the controller of the Firewire ?
    Thanks
    Jakob Peterhänsel wrote:
    All I'm saying is, the error -50 from the Finder normally means there is something spooky going on.
    Here, the LaCie drives become unstable. In the few cases where I'v actually opened the cage and put the HDD into another mount, the HDD seems to be fine, so I suspect it's either the FW connectors of the controller itself.
    If the drive is under warranty, replace it, otherwise, move your data to another drive if it startes to do so frequently.
    Here, the drive will 'behave' normally for some time after a reboot of the OS, but it's a pain to reboot every X hours...

  • HT1146 Just bought 2 apps on the app store "bardbarian" and "Slayin", but now when i look at the history of what i bought it says i owe them ca 2dollars!!! help?!?!?!

    like the title say:
    Just bought 2 apps on the app store "bardbarian" and "Slayin", but now when i look at the history of what i bought it says i owe them ca 2dollars!!! help?!?!?!

    Untill the movie studios agree to allow past downloads of movies outside of the US, you aill always have to have a copy of purchased movies on your computer. If not, you will have to buy them again if you delete them.

  • I just bought an app Screeny on app store; but it doesn't work on my iMac. May i cancel it and get my money back?

    I just bought an app Screeny on app store; but it doesn’t work on my iMac. May i cancel it and get my money back?

    Ok...
    Definitely check with Screeny Support from the link I posted previously on this thread.
    FYI .. Apple's policy regarding refunds > "All sales and rentals of products are final."  >  iTUNES STORE - MAC APP STORE - TERMS AND CONDITIONS
    If you do not hear back from Screeny Support within three business days, you can at least ask Apple for a refund >
    Mac App Store - Contact Support - Apple Support

Maybe you are looking for

  • Oracle.DataAccess.dll on Windows 7 64 bit

    Hi, I am migrating a .Net 3.5 windows class library from WinXP 32 bit to Win7 64 bit. I use Oracle 11g 64 bit client to connect to database. my code works in Debug build but not in Release build. here is the error message: "An attempt was made to loa

  • ITunes-Icon on iPhone-6 is missing

    The iTunes-Icon (2 music-notes in a white circle within a pink-purple square) is missing on my iPhone. Maybe I've it  inadvertently erased. I can't find it in the app-store. Has anyone any idea how to get it back?  Thanks in advance.

  • Lenovo M92 - Image deployment - Error 0x800704d3

    Hi when trying to install win7 via pxeboot on a Lenovo M92 I came across the above error. Task Sequence <task sequence name> has failed with the error code 0x800704d3   a Any Ideas what could be going wrong? I've deployed to many other machines & mod

  • BT Infinity in Wigginton

    The checker says that my postcode isn't served even though TRING is enabled and a friend of mine just up the road has got Infinity. The FAQ suggests that cabinet information is available from 29th September but the page with the link doesn't show any

  • Having trouble with content-aware

    I am trying to use content-aware, but am having trouble finding out how to do it, even though I have watched the videos. When I outline the object that I want to remove and go to Edit>Content-aware, I can't find out how to finish the procedure. Also,