I just bought an ipad 2, it has not arrived but i would like to cancel the order because that was not the one I wanted. Do I get my money back if I make a return?
I just bought an ipad 2, it has not arrived but i would like to cancel the order because that was not the one I wanted. Do I get my money back if I make a return?
You will need to talk to Apple, they would be the only ones who can tell you. We are just a user to user forum here.
Similar Messages
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I bought something on the app store that i didnt mean to buy how do i get my money back?
Does anybody know how to refund your money if you didnt mean to buy something?
Apple considers sales final, but you can ask;
Mac App Store Support -
http://www.apple.com/support/mac/app-store/ -
Hi I just bought an iTunes to card to purchase music but it won't let me download anything because I can't remember my security question I'm trying to get my credit card info off
If you can't get the answers emailed to you, phone Apple from a number listed in article HE57 and ask for the Account Security team.
(95160) -
I think my account has been compromised. I just got a receipt for $10.69 today that I didn't spend. How do I get my money back?
I've already submitted my problem to PayPal and they are investigating it. I need to get this reversed and my money back. It's hard enough saving for formula without some ******* buying **** with my information.
Anyone else have this problem?It was a genuine email from iTunes, not a phishing attempt trying to get your account and payment details ?
Viewing your account's purchase history : See your purchase history in the iTunes Store - Apple Support (on an iOS device you can view the last 90 days purchases via http://reportaproblem.apple.com)
Phishing and similar emails : Phishing & Other Suspicious Emails
Phishing emails : Identifying fraudulent "phishing" email - Apple Support
Genuine iTunes emails : Identifying legitimate emails from the iTunes Store - Apple Support
If it's a genuine email and it shows on your account's purchase history then contact iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption . And change your account's password e.g. by logging into it via the Store > View Account menu on your computer's iTunes, or via http://appleid.apple.com
If it is a phishing email then forward it to Apple : [email protected] , and then delete it. -
Everytime I open iphoto, my computer tells me, A photo has been found in the iPhoto Library that was not imported. Would you like to import it. If I import it, a message comes up Unreadable file, the following file could not be imported. them it tells me where the file is and it cannot be opened. If I do not import, then it says,The photo has been placed in the folder /Users/patrick*******/Pictures/iPhoto Library Recovered Photos_4. It will just keep adding to recvovered photos. This drives me crazy!!!!!!! How do I fix this?
I had this problem some months ago and the following solution from Terrence Delvin put things right:
Go to your Pictures Folder and find the iPhoto Library there. Right (or Control-) Click on the icon and select 'Show Package Contents'. A finder window will open with the Library exposed.
Look there for a Folder called 'Import' or 'Importing'.
Drag it to the Desktop. *Make no other changes*.
Start iPhoto. Does that help?
If it does then look inside that folder on your desktop. Does it contain anything you want? If not you can trash the folder.
However, since connecting a memory stick to my computer, I now have the same problem again. This time there is no folder called 'Import' or 'Importing' so what should I do? -
Every time I open Iphoto I get the following message: "A photo has been found in the Iphoto library that was not imported. Does anyone have any suggestions?
Quit iPhoto and to to the iPhoto library (by default in your pictures folder) - right click (control click) on it and select show package contents - find the folder named import (on importing) and drag it to the desktop - DO NOT MAKE ANY OTHER CHANGES - launch iPhoto and you will be fine.
Open the import(ing) folder and if there is nothing in it that you need move it to the trash and empty the trash
LN -
IPhoto, "A photo has been found in the iPhoto Library that was not imported
A photo has been found in the iPhoto Library that was not imported. I click no or yes and I receive a message... The photo has been placed in the folder /Users//Pictures/iPhoto Library Recovered Photos_11. what do i need to do to stop this???
Welcome to the Apple Discussions.
Go to your Pictures Folder and find the iPhoto Library there. Right (or Control-) Click on the icon and select 'Show Package Contents'. A finder window will open with the Library exposed.
Look there for a Folder called 'Import' or 'Importing'.
Drag it to the Desktop. *Make no other changes*.
Start iPhoto. Does that help?
If it does then look inside that folder on your desktop. Does it contain anything you want? If not you can trash the folder.
Regards
TD -
I have an Ipad2 and my daughter has Iphone 4s and I would like to have all SMS and IMessages duplicated on the IPAD2 I was told I could do this by typing in the mobile phone number into the IPAD2 some where in the settings.
Using FaceTime http://support.apple.com/kb/ht4319
Troubleshooting FaceTime http://support.apple.com/kb/TS3367
The Complete Guide to FaceTime + iMessage: Setup, Use, and Troubleshooting
http://tinyurl.com/a7odey8
Troubleshooting FaceTime and iMessage activation
http://support.apple.com/kb/TS4268
iOS: FaceTime is 'Unable to verify email because it is in use'
http://support.apple.com/kb/TS3510
Using FaceTime and iMessage behind a firewall
http://support.apple.com/kb/HT4245
iOS: About Messages
http://support.apple.com/kb/HT3529
Set up iMessage
http://www.apple.com/ca/ios/messages/
iOS 6 and OS X Mountain Lion: Link your phone number and Apple ID for use with FaceTime and iMessage
http://support.apple.com/kb/HT5538
How to Set Up & Use iMessage on iPhone, iPad, & iPod touch with iOS
http://osxdaily.com/2011/10/18/set-up-imessage-on-iphone-ipad-ipod-touch-with-io s-5/
Troubleshooting Messages
http://support.apple.com/kb/TS2755
Troubleshooting iMessage Issues: Some Useful Tips You Should Try
http://www.igeeksblog.com/troubleshooting-imessage-issues/
Setting Up Multiple iOS Devices for iMessage and Facetime
http://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htm l
FaceTime and iMessage not accepting Apple ID password
http://www.ilounge.com/index.php/articles/comments/facetime-and-imessage-not-acc epting-apple-id-password/
Unable to use FaceTime and iMessage with my apple ID
https://discussions.apple.com/thread/4649373?tstart=90
FaceTime, Game Center, Messages: Troubleshooting sign in issues
http://support.apple.com/kb/TS3970
How to Block Someone on FaceTime
http://www.ehow.com/how_10033185_block-someone-facetime.html
My Facetime Doesn't Ring
https://discussions.apple.com/message/19087457
To send messages to non-Apple devices, check out the TextFree app https://itunes.apple.com/us/app/text-free-textfree-sms-real/id399355755?mt=8
How to Send SMS from iPad
http://www.iskysoft.com/apple-ipad/send-sms-from-ipad.html
You can check the status of the FaceTime/iMessage servers at this link.
http://www.apple.com/support/systemstatus/
Cheers, Tom -
I updated my ipad but had to skip the update to the icloud because it was not finished within 2 hours. The ipad worked fine then, but I turned it off. When I tried to turn it on again, it kept asking for the password over and over. What do I do now?
iOS: Device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212
How can I unlock my iPad if I forgot the passcode?
http://tinyurl.com/7ndy8tb
How to Reset a Forgotten Password for an iOS Device
http://www.wikihow.com/Reset-a-Forgotten-Password-for-an-iOS-Device
Using iPhone/iPad Recovery Mode
http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm
Saw this solution on another post about an iPad in a school enviroment. Might work on your iPad so you won't lose everything.
~~~~~~~~~~~~~
‘iPad is disabled’ fix without resetting using iTunes
Today I met my match with an iPad that had a passcode entered too many times, resulting in it displaying the message ‘iPad is disabled – Connect to iTunes’. This was a student iPad and since they use Notability for most of their work there was a chance that her files were not all backed up to the cloud. I really wanted to just re-activate the iPad instead of totally resetting it back to our default image.
I reached out to my PLN on Twitter and had some help from a few people through retweets and a couple of clarification tweets. I love that so many are willing to help out so quickly. Through this I also learned that I look like Lt. Riker from Star Trek (thanks @FillineMachine).
Through some trial and error (and a little sheer luck), I was able to reactivate the iPad without loosing any data. Note, this will only work on the computer it last synced with. Here’s how:
1. Configurator is useless in reactivating a locked iPad. You will only be able to completely reformat the iPad using Configurator. If that’s ok with you, go for it – otherwise don’t waste your time trying to figure it out.
2. Open iTunes with the iPad disconnected.
3. Connect the iPad to the computer and wait for it to show up in the devices section in iTunes.
4. Click on the iPad name when it appears and you will be given the option to restore a backup or setup as a new iPad (since it is locked).
5. Click ‘Setup as new iPad’ and then click restore.
6. The iPad will start backing up before it does the full restore and sync. CANCEL THE BACKUP IMMEDIATELY. You do this by clicking the small x in the status window in iTunes.
7. When the backup cancels, it immediately starts syncing – cancel this as well using the same small x in the iTunes status window.
8. The first stage in the restore process unlocks the iPad, you are basically just cancelling out the restore process as soon as it reactivates the iPad.
If done correctly, you will experience no data loss and the result will be a reactivated iPad. I have now tried this with about 5 iPads that were locked identically by students and each time it worked like a charm.
~~~~~~~~~~~~~
Try it and good luck. You have nothing more to lose if it doesn't work for you.
Cheers, Tom -
I have just paid for an App that i thought was something else, is there anyway i can get my money back?
Since you have to consciously click and enter a password, the normal terms on the store are all sales are final.
All you can do is go to the support link above, follow to the Express Lane support for the iTunes store and plead your case for a refund. Just don't get your expections too high though. -
Hi, ive bought recently the pokemon game that was in the app store and therefore approved by apple . The game was proven to be fake. I find that inacceptable from such a big company
Do you have a technical question?
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Has anyone ever had an imessage conversation come up on their phone that was not from them?
has anyone ever had an imeesage conversation come up on one of their devices that they did not ype and that did not appear on other linked devices?
my apple id is shared between my iphone 4 and ipad 3. nothing else.
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If I have had my lab top stollen an I need the serial number to located how do I go by getting it?
Do you have the box the MBA came in? That will have the serial number on it.
Do you have an Apple receipt for it? That wil have the serial number on it.
Did you register it with Apple when you bought it? If so, see this Apple note. -
Where does one go to set up a rescue email
The procedure is detailed in the article you asked this question from; this is meant to be done when setting up the security questions and not after forgetting the answers to them. If needed, click here, phone Apple, and ask for the Account Security team.
(86386) -
My dad has a 1st gen iPad. He is 83 yo. I recently purchased an Apple TV for him because he loves Netflix and I told him that he could view his photos via the television. BUT, I'm not having success with Photostream. Help me.....I've been researching and trying everything I can and so far, no luck. He keeps asking about the photos, and I'm losing patience with myself and Apple TV. Can anyone help???? Thank you.
http://support.apple.com/kb/ht5209
http://support.apple.com/kb/ht4437
http://support.apple.com/kb/TS4215
Cheers, Tom
Oops!!!!!! Just realized Airplay & Apple TV requires iPad 2 (or later).
Message was edited by: Texas Mac Man
But there may be a way. http://www.youtube.com/watch?annotation_id=annotation_586623&feature=iv&src_vid= urjjHjJ0pdc&v=sSKQVxucnLY
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