I just bought the iPhone 4s and I cannot get my account set up on iTunes.
I just bought the iPhone 4s and everytime I try to set up my credit card info on iTunes I get this message: "Your credit card information does not match your bank records. Please enter a U.S. credit card and matching billing address." Help. Info is correct! I even tried to copy and paste it from my bank website and the message still pops up??? I tried it multiple times on my iPhone and multiple times on my HP PC. Any ideas???? Has this happened to anyone else?
I know this sounds really basic, but did you remove the protective plastic film? I was going to leave mine on for protecting the screen and had the same issue. I removed it as it was the source of the problem.
Good luck!
Similar Messages
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I have a G4 and just bought the iPhone 4 and cant get my music on my phone
I have a G4 with OSX 10.4.11 and just bought the iPhone 4 and cant get my music on my phone because apparently I need to upgrade to itunes 10 but cant because it only works with OSX 10.5. So basically im forced into another upgrade is that what i have to do?
this isn't something thats hidden its listed right in the minimum specifications on the box and on the apple website if this is a problem for you you should have read it
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just bought the iphone 5 and before syncing to my mac i took some photos then finally decided to sync it but it deleted ALL of the photos and videos and replaced them with the old pics i had on my iphone4.. i need those pics please help
Nope.
Did you fail to import them before restoring from backup? If so, then they are gone.
You should import all photos taken with the iphone to your comuter regularly as you would with any digital camera, most especially before any update or restore. -
I just bought the iphone 4s and when I have loss calls the telephone does not work?
I just bought the iphone 4s and when I have loss calls the telephone does not work?
i cant turn off, i cant do anything
should I droop it?I know this sounds really basic, but did you remove the protective plastic film? I was going to leave mine on for protecting the screen and had the same issue. I removed it as it was the source of the problem.
Good luck! -
i just got the iphone 4 and my husband already had on. we share an itunes account and i signed up for i cloud and now ALL of my husbands contacts are on my phone ... so I started to delete them (because i thought it would just be off my phone) and he called screaming ..." please stop deleting ... they are coming off my phone!" so two things ... how can i get the contacts back ( i got up to j) AND is there a way to get them off just my phone
Unfortunately there's no way to get back the contacts you deleted unless he backed them up somewhere else. He'll just have to recreate them. This happened because you are both syncing contacts with a shared iCloud account. When you do this, the synced data is merged and any actions you take on one phone (such as deleting contacts) is also reflected on the other. To fix this you both need to have separate iCloud accounts (you can continue to share the same Apple ID for purchasing from the iTunes and app stores). To do this, on your phone go to Settings>iCloud and turn all data that is syncing with iCloud (contacts, calendars, etc.) to Off. When prompted choose to keep the data on the iPhone. After everything is turned off, scroll to the bottom and tap Delete Account. (This will only delete the account from this phone, not from iCloud. The other phone will not be effected by this.) Next, set up a new iCloud account on your phone using a different Apple ID and turn iCloud data syncing for contacts, etc. back to On. When prompted, choose Merge. This will upload your data to your new account. At this point you will have two different iCloud accounts, one for each phone, with identical data on them.
You will then have to go to icloud.com on your computer and sign into each iCloud account separately and manually delete the unwanted data (such as deleting the your husband's contacts from your account, and vice versa). These changes will be reflected on each phone. When finished you will have individual iCloud accounts with just your own data on them. -
I have the iPhone 4S and I cannot get my apps to download. I will click free then install and then it will ask for my password. Once I enter my password correctly it will verify my password an then it won't do anything. what should I do?
I just went through this same process.... I changed my credit card, double checked billing info, changed my password, I restored my phone, but the misake I made was I kept restoring it from my back up.... Finally I went to Apple Store.. and sad to say that you have to do a restore, and DO NOT restore from back up.
I used Gmail so I didnt loose contacts or email.. but I did loose all my text messages and history of that.
So, I had the EXACT same problem and it was a software issue.. you have to restore your phone to factory settings and start all over.. BLOWS I know! -
Hi i just bought a wireless router and i cannot get it to...
hi
i just bought a wireless router and i cannot get it to work. it is a wrt54g v6. the power light keeps flashing. I tried talking with linksys to get it fixed, but nothing is working. it says to disconnect from the modem and update my firmware, but i cant get the IP address to come up on the address bar. can someone please help me out.
thank you
angelaIf you have just bought the router and it has a flashing power light return the router. It is not worth trying to revive a broken router in that case. Return the router and get a properly working one. I would not want to start with a broker router even if you may be able to revive it. You'll never know what caused the problem and whether you will have more issues later.
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I have an iMac with 10.9.1 and an iPhone 5 also updated to the newest system and I cannot get a sync set up between Ical and the iPhone or Outlook 2011 mac calendar with the iphone. I would perfer using outlook but will settle for the Imac calendar
It depends on what iMac you have. If it is an old PPC (G4 orG5) iMac then no further upgrades are possible. If it an Intel iMac:
Start by checking if you can run Snow Leopard:
Requirements for OS X 10.6 'Snow Leopard'
http://support.apple.com/kb/SP575
(NB: PowerPC applications can still be run in Snow Leopard using Rosetta, but they will not work in later versions of OS X.)
The OS 10.6 Snow Leopard install DVD is available for $19.99 from the Apple Store:
http://store.apple.com/us/product/MC573/mac-os-x-106-snow-leopard
and in the UK:
http://store.apple.com/uk/product/MC573/mac-os-x-106-snow-leopard
When you have installed it, run Software Update to download and install the latest updates for Snow Leopard to bring it up to 10.6.8, or download the combo update from here:
http://support.apple.com/kb/DL1399
Check via Software Update whether any further updates are required, particularly to iTunes.
You should now see the App Store icon in iTunes, and you now need to set up your account:
http://support.apple.com/kb/HT4479
You can now upgrade to Mavericks OS 10.9 for free IF you have one of the following Macs, with not less than 2GB of RAM, and at least 8GB of available space on your hard drive:
iMac (Mid-2007 or later)
MacBook (13-inch Aluminum, Late 2008), (13-inch, Early 2009 or later)
MacBook Pro (13-inch, Mid-2009 or later), (15-inch, Mid/Late 2007 or later), (17-inch, Late 2007 or later)
MacBook Air (Late 2008 or later)
Mac Mini (Early 2009 or later)
Mac Pro (Early 2008 or later)
Xserve (Early 2009)
iCloud system requirements:
http://support.apple.com/kb/ht4759
If you cannot run Mavericks you can purchase the code to use to download Lion from the App Store (Lion requires an Intel-based Mac with a Core 2 Duo, i3, i5, i7 or Xeon processor and 2GB of RAM, running the latest version of Snow Leopard):
http://store.apple.com/us/product/D6106Z/A/os-x-lion
or Mountain Lion:
http://store.apple.com/us/product/D6377Z/A/os-x-mountain-lion -
I just purchased an Iphone 4s and I cannot get my music to go onto it from my itunes, its version 10.1.1.4 any suggestions?
iTunes 10.6.3.25 - http://support.apple.com/kb/DL1575
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I just bought the iPhone 5. I previously had the 4S. When I try to sync it, it is like it is on a loop or something. It starts on step 1 of 7, but when it gets to step 2 it says restarting and starts all over. I left my phone plugged in for 30 minutes and it just keeps repeating the first 2 steps over and over again. It won't sync.
filterc-r wrote:
Thanks for your reply. My Mac is running 10.5.8: it's 4 years old. When I try to update the OS software, I'm told there are none available.
Be careful - there's a difference between update and upgrade. Your machine is saying there are no updates available, meaning no later versions of OS X 10.5 (Leopard). However, you can very likely upgrade - at least to OS X 10.6 (Snow Leopard), and possibly then to OS X 10.8 (Mountain Lion).
Updates are free, but upgrades cost a bit. That's the dirference. -
Well, i bought the iphone 4 today at covent garden apple store, and i'm having some problems in registering my iphone...
Hey RavenDawn1002,
If you have a Windows computer, you'll want to run through the steps in this article:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
If you have a Mac, then use this article instead:
iOS: Device not recognized in iTunes for Mac OS X
http://support.apple.com/kb/TS1591
Have a good one,
Delgadoh -
Hi, All. I just bought a new IPhone 5 and before I try to sync it I am wondering if I will have an option to download only my Music / my pictures
only from the Cloud? Really only want to transfer my music. Or does it just automatically load everything in the cloud?
TY.Syncing and restoring from backup are two different things.
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Just bought an iphone 5 and trying to get into the app store without success
I just bought an iPhone5 and am brand new to it......trying to explore to find out what apps are available. when i tap the apps icon i get a white screen and it just sits there.
What am i doing wrong?You installed a hacked app, originally from the Mac App Store. It contains the receipt for a different app, downloaded using an account that you don't control. You need to identify and remove the hacked app.
Important: The app you need to remove is not necessarily the one named in the App Store alert. For example, if the App Store says you need to update "Twitter," the hacked app may be "Angry Birds" or something else entirely. Don't make any assumptions about which app you're looking for. To find it, you have to carry out a systematic search.
Triple-click anywhere in the line of text below on this page to select it:
kMDItemAppStoreHasReceipt=1
Copy the selected text to the Clipboard by pressing the key combination command-C.
In the Finder, press command-F to open a search window, or select
File ▹ Find
from the menu bar. In the search window, select
Search: This Mac
from the row of tokens below the toolbar. Below that is a popup menu initially showing Kind. From that menu, select Other...
A sheet will drop down. In that sheet, select Raw Query and click OK or press return.
Now there will be a text box to the right of popup menu. Click in that box and paste (command-V).
The search window will show all the App Store products you've installed. Compare those search results with the list of your purchases from the App Store. To see the complete list, you may need to unhide hidden purchases. If any apps were download from the App Store using other Apple ID accounts that you control, sign in to the store under each of those ID's and check the purchases.
At least one of the items listed in the search window is not among your purchases in the App Store. Move each such item to the Trash. You may be prompted for your administrator password. Empty the Trash.
Log out and log back in. Test. -
After several attempts to sync my new iphone to my itunes it still does not work. I have tried everything including deleting and reinstalling my itunes but nothing works. Nor does syncing from my phone! What can i do to fix this ?
I FIGURED IT OUT. THANK FREAKING GOD!
This is what I did:
I went to control panel and unistalled iTunes completely, then I installed 10.6.3
http://support.apple.com/downloads/#itunes which you can find here
It came up with an error saying that my library had beed used with a more updated verision, basically had to upgrade. I installed iTunes 10.7
After it had installed and iTunes was running I hooked up both my iPhone and my flash drive, I have more than 1 usb port I figure most computers do now, and by the time and date in the bottom right corner a small icon came up showing that I had devices hooked up. It showed both my iPhone (but did not know what it was) and my flash drive. If you right click on the iPhone it has the option to Troubleshoot it. I did it and my iPhone 5 now FINALLY SYNCS!
I'm sooo happy now. -
I have the iPad 3 and I cannot get it to sync with my iTunes. Please help.
The only way I've gotten it to sync is by restoring it to factory. Any other time it gets stuck on the preparing to sync step and then just quits. No error message or anything. I never had this problem with the iPad 2 so i'm not sure if it is my iTunes or my iPad but I have updated the software on both to no avail.
Hi MLAbbott,
Since you are having issues with the wireless setup using the WPS feature, try connecting the printer to the network using a USB cable temporarily. We have a great article on our Knowledge Base to guide you through this process.
For Windows: CLICK HERE
For Mac: CLICK HERE
If this didn't work, or if you have any other questions, please feel free to Contact Us!
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