I just downloaded Mountain Lion and everything is working great. But i keep getting an error in the app store and i can't download 'Pages"

I just downloaded Mountain Lion and everything is working great. But i keep getting an error in the app store and i can't download 'Pages' or any other apps. I keep getting an "error" and it says credit card processing is temporarily unavailable......help

Try deleting the cache associated with the App Store.
Quit the App Store if it's open.
Open the Finder. From the Finder menu bar click Go > Go to Folder
Type this exactly as you see it here:
~/Library/Caches/com.apple.appstore/Cache.db
Click Go
Move the Cache.db file to the Trash.
Launch the App Store. See if that made a difference...

Similar Messages

Is anybody else still not able to use the App Store? I can't download nor update any apps. I have an IPhone 5 device not currently updated to iOS 7 as my partner also has an iPhone 5 running iOS 7 and it seems to have some issues at the moment.

Is anybody else still not able to use the App Store? I can't download nor update any apps. I have an IPhone 5 device not currently updated to iOS 7 as my partner also has an iPhone 5 running iOS 7 and it seems to have some issues at the moment.

Hi Tech5Apple,
Thanks for visiting Apple Support Communities.
If you continue to see unexpected behavior when accessing the iTunes Store, the troubleshooting steps in this article can help:
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
All the best,
Jeremy

I downloaded the icloud software on my computer in order to sync calendars and contacts using Windows 2007, but I keep getting an error message when trying to sync my icloud and Outlook calenders - can anyone help with this?

I downloaded the icloud software on my computer in order to sync calenders and contacts using Windows 2007, but I keep getting an error message when trying to sync my icloud and Outlook calendars. I downloaded it for the first time a month ago and had it working but it stopped syncing, so I deinstalled the iCloud software and reinstalled, but keep getting the error message "Your setup couldn't be started because of an unexpected error. What do I do now? Can anyone help with this?

Hello easbda,
Thank you for providing the details of the calendar issue you are experiencing with your iPhone. I recommend following the steps in the section titled "Troubleshooting on Microsoft Windows (Microsoft Outlook)" in the following article to assist with syncing your calendar events between your devices:
iCloud: Troubleshooting iCloud Calendar
http://support.apple.com/kb/ts3999
Thank you for using Apple Support Communities.
Best,
Sheila M.

I want to get Madden 12 at the app store and the size is 303 MB, when i try to buy it said there is not enough space but when i look at settings usage it says i have 579 MB available. What do I do????????

I want to get Madden NFL 12 at the app store. The app size is 303 MB. When i try to buy it it says thier is not enough space to download it, but when i go to settings it says thier is 579 MB available Space left.

To download an install an app requires free space that is between two and three times the download file size. You ned to free up more storage space.

Please help...how/who do I contact after purchasing something in error from the app store and needing a refund???, Please help...how/who do I contact after purchasing something in error from the app store and needing a refund???

Anyone who can help me find out how and who I contact for anrefund of an app purchase, seems I've been stung like several others and managed to buy an app labelled in smaller print as handbooks for microsoft and nit the package ibthought and feel this is unfair of apple to allow this company to trade on the app store with so many complaints and I certainly am not happy that I have paid £16 for this utter rubbish!,,
Please help :-(

FOR ASSISTANCE WITH ORDERS - iTUNES STORE CUSTOMER SERVICE
For assistance with billing questions or other order inquiries, please refer to our online support page by clicking here: http://www.apple.com/support/itunes/store/. If you cannot find the answers you are seeking in our robust knowledge base, you can contact us by visiting the following URL http://www.apple.com/support/itunes/store/, clicking on the appropriate Customer Service topic, then using the contact button or email form at the bottom of the page. Responses to emails will be provided as soon as possible.
Phone: 800-275-2273 How to reach a live person: Press 0 four times
Hours of Operation: Mon-Fri: 9am-5pm ET
Email: [email protected]
How to report an issue with Your iTunes Store purchase
http://support.apple.com/kb/HT1933
 Cheers, Tom

I'm trying to redeem my digital copies by inserting the disk and entering in my code, but I keep getting an error message that says "An error occurred while copying "*movie* from the DVD to your computer- the required disk cannot be found"

I don't know what is going on, I have tried this with several movies as we got a few for Christmas and I keep getting the same error message- I will admit that my MAC is a couple of years old, so I wonder if it is a hardware problem with my disk drive- the error message has a smaller type message saying to check the DVD for dirt or damage and try it again, but the disks are all brand new with nothing on them at all- I have already experienced trying to get a digital copy when it has expired (stupid movie companies) and they wouldnt' let me redeem it, I worry that I will have the same problem if I wait too long to get these movies...

yes have latest edition of itunes, i have two ipads connected to the itunes one is working one is not, they belong to my kids, i set them up at xmas for them and all working fine til yesterday, kids say they have done any thing, can i take it to an aplle shop< or any more ideas, it just repeating trying to sync and coming up with the disk space cannot be found, don't want to risk connecting my other ipad up to the computer, i havent changed anything on my computer for months

Every time I go to install a app of the App Store it says can't download try again later

I tried again two days later and same thing I reset my iPod and made a new apple ID same happen when I went to download a free app I can't do anything.
<Edited By Host>

U.S App Store no it won't let me purchase any apps on a computer when I sign in to my apple ID tried to reset my iPod still won't let me do anything :(

I purchased Acrobat professional recently and everytime i work on a document, i get asked to purchase the Acrobat professional and it does not allow me to work on the document. i am getting fed up.

does this company have a customer service phone number. it seems so unprofessional.

You installed it, but apparently never completed the registration and activation. Open Acrobat and go to Help>Activate.

Install for mountain lion is not progressing - for about 3 hrs now. It went to the launch pad and just has a dot, saying it is "downloading", but no progress. Shouldn't i get a "time remaining" somewhere?

Install for mountain lion is not progressing - for about 3 hrs now. It went to the launch pad and just has a dot, saying it is "downloading", but no progress. Shouldn't i get a "time remaining" somewhere?

The Download is about 4GB, it depends on how fast your internet connection is and how busy Apple computers are. Have you any way of checking if your Internet is downloading, I.E activity lights on you router. My Internet is 8Mb/s download and it took just over an hour to download earlier today.
I am not sure about a "time remaining"icon.

I just downloaded Mountain Lion yesterday from the App Store and it won't install. I stopped it when it wouldn't do anything all day and now how do i restart the installation process?

Uaually when you purchase something from the app store and it has downloaded, you see an install button. I found nothing of that nature. I have a late model 2009 mac mini with plenty of memory and plenty of disk space. What am I missing?

Never mind, I see it's Mountain Lion.
Can you check in your Applications Folder to see if the installer is still there. You are confused on some things, because the installer should be giving you a DOWNLOAD text on the purchases page, not install.

I try to download the OS X Mountain Lion, and I keep getting an error saying, "The product distribution file could not be verified. It may be damaged or was not signed." Please Help!

I try to download the OS X Mountain Lion, and I keep getting an error saying, "The product distribution file could not be verified. It may be damaged or was not signed." Please Help!

If you have Intego VirusBarrier X6 installed
1. Open /Applications/VirusBarrier X6.
2. Click on the "Surf" button.
3. Click on the "Ad Banner Filter" tab.
4. Click "OFF" next to "Banner advertisement filter".
5. Start the computer in Safe Boot, then restart the computer into normal mode.
If don't not have Intego Virus Barrier installed
1. Verify that the date and time is correct on the computer.
2. Safe Boot once, then restart normally, then try downloading again.
3. Try with a different user account if the issue persists
If the issue persists
Install Lion onto an empty partition (internal or external).
Note: You can Use Disk Utility to live partition the internal drive and create a second partition large enough to install Lion.
Start from the clean installation of Lion.
Download Mountain Lion from the Mac App Store. Note that the original startup disk can be set as the destination for Mountain Lion during the installation process.

TS1702 how do i delete from the startup disk? I am trying to get Mountain Lion from the App store and it says that the purchase was not complete because i need 4.06 GB space to download OS x 10.8. and to remove items from my startup disk to increase space

how do i delete from the startup disk? I am trying to get Mountain Lion from the App store and it says that the purchase was not complete because i need 4.06 GB space to download OS x 10.8. and to remove items from my startup disk to increase space. How?
Thanks

You can use iCloud with 10.7.5. You do not need to upgrade to Yosemite. You should provide a minimum of 15 GBs of free space or 10% of the hard drive's capacity, whichever is greater.
Freeing Up Space on The Hard Drive
1. See Lion/Mountain Lion/Mavericks' Storage Display.
2. You can remove data from your Home folder except for the /Home/Library/ folder.
3. Visit The XLab FAQs and read the FAQ on freeing up space on your hard drive.
4. Also see Freeing space on your Mac OS X startup disk.
5. See Where did my Disk Space go?.
6. See The Storage Display.
You must Empty the Trash in order to recover the space they occupied on the hard drive.
You should consider replacing the drive with a larger one. Check out OWC for drives, tutorials, and toolkits.
Try using OmniDiskSweeper 1.8 or GrandPerspective to search your drive for large files and where they are located.

I downloaded the mountain lion from the app store and it downloaded. when i installed the mountain lion it said that the hd disk is broken and cannot be repaired, and the other disk doesnt have enough space!

I downloaded the mountain lion from the app store and it downloaded. When i installed the mountain lion it said that the hd disk is broken and cannot be repaired, and the other disk doesnt have enough space! HELP and i cannot return to my desktop with the old sofware so i cant use my computer normaly

This error means that your hard drive is badly corrupt and cannot be repaired by Disk Utility. Since you say you don't have backups, this is very bad news. You may already have lost data irrevocably.
First order of business needs to be backing up whatever you can, but this may be difficult to do if the machine won't start up any more. See step 1 of the following post:
https://discussions.apple.com/message/21614450#21614450
Once you have backed up your data, you can address the other issues.

I have a macbook pro 10.6.8 and am having trouble downloading Mountain Lion. I have purchased it but it won't download. Can anyone tell me why?

I have a macbook pro 10.6.8 and am having trouble downloading Mountain Lion. I have purchased it but it won't download. Can anyone tell me why?

No, I don't know about that kind of software. It isn't Pages anyway. You need somekind of database.

Just uploaded mountain lion and now it won't let me buy Logic Pro X in the App store. Error 100 over and over again.

I was trying to get logic pro X. It's not letting me purchase it after updating.

Try deleting the cache associated with the App Store.
Quit the App Store if it's open.
Open a Finder window. From the Finder menu bar click Go > Go to Folder
Type or copy paste the following:
~/Library/Caches/com.apple.appstore/Cache.db
Click Go then move the Cache.db file to the Trash.
Relaunch the App Store and try purchasing Logic Pro X.

I just downloaded Mountain Lion and everything is working great. But i keep getting an error in the app store and i can't download 'Pages"

Similar Messages

Maybe you are looking for