I just got an iPhone 5s, and I restored from a previous back up and now I can't restore the phone without "turning off the find my iphone setting"?
I just got an iPhone 5s, and I restored from a previous back up (mistake) and now I can't restore the phone to start again without "turning off the find my iphone setting" but it's using an old email address as the icloud login, which i don't have a password to / never used for an icloud account. I have gone and changed my settings to a different email on my icloud / apple ID but on my phone it won't let me change the email address for icloud, it's greyed over and keeps trying to verify?
Welcome to the Apple community.
If you mean that Find My Phone is asking for a password to a different Apple ID to your current Apple ID.
This feature has been introduced to make stolen phones useless to those that have stolen them.
However it can also arise when the user has changed their Apple ID details with Apple and not made the same changes to their iCloud account/Find My Phone on their device before upgrading to iOS 7, or if you restore from a previous back up made before you changed your details.
The only solution is to change your Apple ID back to its previous state with Apple at My Apple ID using your current password, you don’t need access to this address if it’s previously been used with your Apple ID, once you have saved these details enter the password as requested on your device and then turn off "find my phone" and delete the account from your device.
You should then change your Apple ID back to its current state, save it once again and then log back in using your current Apple ID. Finally, turn "find my phone" back on once again.
This article provides more information about Activation Lock.
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my iphone 4 is disabled and asking to connect to itunes..... but i resently restored my laptop by which i deleted itune.. so i dont have any back up. so now how can i unlock my phone without restoring it to factory settings... because i eant all my stuff
there should ba a way to undisable it without loosing all of your data
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I've forgotten my passcode and can't get into the phone to turn off "find my iphone" in order to restore it... Can anyone help?
If you know the password to your apple id login - you can then do a restoration once you have put your device into recovery mode using itunes.
read this article to give you direction how to put your device into recovery mode.
Once you have put in your apple id login and password this then will allow you to restore the device once the device is placed in recovery mode.
good luck!
http://support.apple.com/kb/ht1808 -
my ipad is freez...it only show a fome screen. but i can turn off my ipad but not shut down...and i went to my computer and i go to itune. i try to restart my ipad but it say turn off your.find my iphone..but i cant my ipad is freezing.can help me plz.
Have you tried to reset it? Hold down the sleep and home keys for about 20 seconds and see if you can get it to reboot.
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my ipad is freez...it only show a fome screen. but i can turn off my ipad but not shut down...and i went to my computer and i go to itune. i try to restart my ipad but it say turn off your.find my iphone..but i cant my ipad is freezing.can help me plz.plz help me.................thx u
Option 1
Try force iPad into Recovery Mode. Follow step 1 to 6 very closely.
http://support.apple.com/kb/HT1808
Note: You need to be patient and repeat the above many times to recover your iPad -
I just bought my cousin's ipod, and I want to update it on my computer. However, it needs authorization from his account to keep all the apps, and he's already authorized it on 5 computers. How can I update this ipod without losing all the apps?
You cannot use someone else's apps without violating the license agreement. The apps are tied to the owner (via Apple ID). The right thing to do would be to update and start fresh.
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Hi, I have a iPhone 4S and I reset the phone to factory settings bcos the iTunes and AppStore didn't work. Now I can't get my phone to turn on
Hi there,
I would recommend taking a look at the troubleshooting steps found in the article below.
iPhone: Hardware troubleshooting
http://support.apple.com/kb/ts2802
Will not turn on, will not turn on unless connected to power, or unexpected power off
Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIsand corrosion.
Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
After at least 15 minutes, if:
The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
If the display turns on, go to step 4.
If the display remains black, go to next step.
Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
My issue is still not resolved. What do I do next?
Contact Apple Support.
-Griff W. -
When Location Services are turned off, does Find My iPhone still count as turned on?
Let's say I use iCloud, so I turned on Find My iPhone.
But, I like to save battery, so I turn Location Services off while Find My iPhone is enabled, and I understand completely that if Lost Mode is enabled, then Location Services are turned on and enable Find My iPhone.
Scenario:
I go traveling. I lose my phone. It gets stolen. Location Services were turned off (I like to save battery). If the thief were to try to restore the phone, would he/she get a message saying "Find My iPhone is enabled. Please turn it off before restoring this iPhone."? OR, since Location Services are off, would the restore go on ahead without any confirmation?
This scenario is assuming I don't activate Lost Mode before the thief can plug the device into his/her computer and attempt a restore.
So when Location Services with Find My iPhone enabled are turned OFF, would Find My iPhone still be considered ON and therefore, give a confirmation message before any restoration?
I just want to verify that I'm still secure even when I turn off Location Services to save battery.
Thanks for reading!
-iJN4
Device: iPhone 4 (3,1) running iOS 7.1.2No.
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i did a reset on my iPod, then a restore now I can't do anything with it, turns off and on all the time, is there anything I can do?? cheers
Try the remaining items of:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
HT201365 How do I unlock the phone after locking it through "Find My iPhone?"
How do I unlock the phone after locking it through "Find My iPhone?"
If you placed it in lost mode to lock it, sign into icloud.com, click on lost mode and turn it off. If it is locked with Activation lock you'll have to provide the password for the iCloud ID you are being prompted for in order to use it.
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My ipad is disabled and I cannot restore it because the Function Find My Ipad setting was on, and I cannot get in the ipad to turn off the setting in order to restore the ipad. Does anyone know how to solve the problem
Force iPad into Recovery Mode. Follow step 1 to 5 very closely.
http://support.apple.com/kb/HT1808
Note: You may have to repeat the above a few times. -
Hi, I'm trying to shut down the phone in the normal way (the Sleep / Wake button and hold down on the Close tab) turns off the display after a while yet, but the phone turns off completely opens up the phone to come out after the apple logo .. What is the reason I'd appreciate if you help how to fix it ...pleasa help me
Doing those doesn't turn off your phone?
As stated hold down the top button only until you see the red slider to power off your phone.
If that doesn't work then take it to Apple and see what they say. -
hello every one:
while i am downloading the latest version of the update, it was fully downloaded, and then it need me to reboot the apple mini to instll the update, so
i did reboot it, then i have to go outside for a basketball game, then, i stupdlly interrupted the installation by turn off the power key.
and now, i only can see an apple and a loading symbol in a white background. how could i do?
does anyone can help me. thx.
gangspnHello Barney:
thank you for your reply, this helped a lot. but I faced a new problem, when i get into the interface, you mentioned, recovery HK, and i want to reinstall lion, after i get connect to the internet, it saids, i can't download the OS component without install the lion. thats really bothering me.
thank you for your help anyways. do you still know any other solutions?
i tried disk utility function, and repaire all the errors, still can't get into the login interface.
gangspn -
When my iphone connects to wifi, everything else in my house will not connect to the internet. They all show 3 to 4 bars on connection strength, but unable to access the internet. The second I turn off the wifi on my iphone, everything in my house runs fine. What is going on?
Had a similar problem a number of years ago with a laptop my daughter had. The probelm turned out to be the router. What kind of router do you have? Have you checked for firmware updates, or at least tried re-booting it?
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HT201365 I turned off my find my iPhone now I've lost it help.
I turned off my find my iPhone now I've lost it help.
Unfortunately, you won't be able to track your device, if you turned off Find My iPhone before you lost it.
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