I just got my iphone 6 today and I can't call,text,or use data.
I have problems where I can't call, text, and surf though INTERNET. When I turn on internet (YouTube, Facebook and such), it uses my data but it doesn't work. I tried to call customer service MANY TIMES but my phone won't let me call.... I really need to fix this ASAP because I use my phone in various ways. I usually have 'no service' or 'one bar' or 'two bars' but regardless, it doesn't work..... I tried to use Wifi but it also doesn't work.... This is a very serious problem to me. Please Verizon do something!I My old phone "Cosmos 2" worked just fine in same area. I live in MD zip:21532.
Did you check the security software on your computer?
Resolve issues between iTunes and security software - Apple Support
You can also go back to the Apple Store and let them activate the phone.
Similar Messages
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I just got tOhe iPhone 4Gs today and had contacts and photos uploaded from another phone synced new phone with iTunes for music and accidentally restored it so all my old iPhone stuff is on the new one is there any way to fix this ?! Please help !!!!
Could you be more specific about what exactly do you want to fix now?
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Hello. I just got the iPhone 5s today and I did a restore from icloud to it but none of my apps transferred. I checked on my computer and only Facebook and candy crush show up. How can I get them back?
Try restoring the backup again. Your apps and other purchased media should have been restored from your backup if they were on your old phone when you backed it up.
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Hi. So i had an iphone 4s. The phone was completely destroyed it was cracked, water damged, and now lost. I had about 1500 pictures on there. I just got an iphone 4 today and synced my icloud to find that no pictures loaded. Talked to apple and they want $250 and it's not guaranteed. So please help me find my pics and how i can pleasssee get them back. Very important pictures with a lot of memories. The pics were all on my camera roll of the 4s!!please help!!!
If you ever backed it up while these photos were on it, restoring another iOS device to the backup should recover them. If the backup was done with iTunes rather than iCloud, you may also be able to extract the photos from the backup on your computer by using 3rd party software such as iPhone Backup Extractor (http://www.iphonebackupextractor.com/).
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i just got my iphone 5c today and i tryed to connect it to my windows 8 computer and connect it to itunes but its not showing up on either on. what should i do? i already uninstalled and re-insstalled itunes and its till a problem
Hello, bluebelle95.
Thank you for visiting Apple Support Communities.
If your device is not recognized by iTunes, I would recommend the steps in the article below. Start with the section labeled Verify that the Apple Mobile Device USB Driver is installed > For Windows Vista, Windows 7, and Windows 8 > Update the Apple Mobile Device Driver.
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
Cheers,
Jason H. -
Hi everyone I just got a IPhone 5s today and I had a 4s I can't find all of my apps how do I do this
Hey I got a IPhone 5s today and I have tried to load my apps from my IPhone 4s onto the new one but i am missing stuff
How are you trying to load them? You should be able to do it via iTunes but you can also do it by tapping App Store on the 5S then Updates in the lower right then Purchased at the top. Apps already installed will have "Open" at the right and those not installed will have a cloud download icon at the right. You can tap on that to install them. You would want to be on Wi-Fi at the time.
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I just got an iphone 4s and went to itunes to get all the stuff that I had on my last phone onto my new phone. I think that I have put all my setting for my old phone onto my new phone. My old phone being a iphone 4. Is there anyway I can get my phone back to how I got it earlier today?
No, no one here can help you, & neither can/will Apple. Only Orange can authorize the unlocking of your phone, & typical of most carriers, they will only do so for customers using the phone on their network.
Either establish service with Orange, then request the phone be unlocked, or sell it to someone that can use it on their network. -
Please help me findout how to load my apps!!!!
It helps if you read the manual
iPhone User Guide (For iOS 5.1 Software) -
Hi,This is Dr Mohammad Bashir Ahmed from united arab emirates,I just got my iphone 4S today and i am really disappointed because its coverage is very poor as compared to my previous iphone 3 GS,i used my iphone 4S today in same areas of my house where i was using my iphone 3GS and most of the times 3G network doesnt work and i am unable to use it even it takes very long time to open a simple email without any attachment,i called my network service provider (DU)also but they told me there is no issue of coverage in my area,moreover my iphone 3GS is working fine in same area,2ndly a strange thing is happening,it gets heated very quickly on sim card side and even i feel difficult to hold it for long because of too much heat,i was excited about SIRI which hardly works,so plz tell me should i return this set or what?
Hi,This is Dr Mohammad Bashir Ahmed from united arab emirates,I just got my iphone 4S today and i am really disappointed because its coverage is very poor as compared to my previous iphone 3 GS,i used my iphone 4S today in same areas of my house where i was using my iphone 3GS and most of the times 3G network doesnt work and i am unable to use it even it takes very long time to open a simple email without any attachment,i called my network service provider (DU)also but they told me there is no issue of coverage in my area,moreover my iphone 3GS is working fine in same area,2ndly a strange thing is happening,it gets heated very quickly on sim card side and even i feel difficult to hold it for long because of too much heat,i was excited about SIRI which hardly works,so plz tell me should i return this set or what?
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Hi,
Just got an iphone 5S today. Now all of a sudden when I delete an email on my phone, it also deletes it on my home computer - which I don't want happening............any thoughts?
Thanks.Assuming that Chris is correct, you can set up the account on the phone as a POP3 account. This will allow you to delete mail from the phone without deleting it from the server, but it also means that you will have to delete mail from the phone separately, so you will have to delete mail twice, once from the phone and once from your computer.
If you want to do that see: Forcing creation of a POP or IMAP email account -
I got an iPhone 5s today and it won't hook up to iTunes.
I got an iPhone 5s today and when I got home I tried to hook it up to iTunes, but iTunes wouldn't even recognize my phone. I've reset my phone and my computer multiple times, yet my phone still won't hook up to iTunes. Please help.
Make sure that you have the latest version of iTunes, 11.1.4 on your computer. If you recently updated, there have been some issues with the latest verison of iTunes and Windows. You can remove and reinstall iTunes and it normally fixes the problem. See this support document and follow the steps exactly. http://support.apple.com/kb/HT1923
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I got an iphone 5 today and tried to sync to the cloud with the apps from my iphone 4. Syncing happended but I cannot open an app on my new iphone 5 for more than second then it closes. I have restarted the phone, added a new app that required my itunes password and manually added each app. None helped. Can you help me?
Morning Vjohara,
Thanks for using Apple Support Communities.
For more information on this, take a look at this article:
iOS: Troubleshooting applications purchased from the App Store
http://support.apple.com/kb/ts1702
Best of luck,
Mario -
I just got a brand new laptop and I can't seem to put music onto my iPhone - help?
I just got a brand new laptop and I can't seem to put music onto my iPhone - help? I'd really rather not completely empty my iPhone in order to have it agree with this new laptop. How do I get them to talk to one another and let me put my music on my iPhone?
The iPhone will only Sync to One iTunes Library at a time.
KlBlair wrote:
I just got a brand new laptop ...
From your OLD computer...
Copy your ENTIRE iTunes FOLDER to an External Drive... and then from the External Drive to your New Computer..
Full Details Here > http://support.apple.com/kb/HT1751
If you do not have access to the iTunes Library on your Old computer... or its Backup...
See these 2 Links...
Recovering your iTunes library from your iPod or iOS device
https://discussions.apple.com/docs/DOC-3991
Syncing to a New Computer...
https://discussions.apple.com/docs/DOC-3141 -
We just got 2 iPad air today and Set up both with the same Apple ID, now I'm getting FaceTime and messages for my 12 yr. old. Do I have to set up a separate Apple ID for her to avoid this?
It's a trust issue. You can set them up so you don't receive each other's messages as long as you each have your own email address.
The trust issue is the fact that either of you can change the separation at any time via Settings by checking the appropriate (inappropriate?) email address.
To be absolutely sure you can never receive each other's messages will require two Apple IDs. -
I just got an iPhone 5 32GB and i have backed up my old 3GS 32GB via itunes (20GB of data on there) and it is taking a very long time to restore to my iPhone5. Its taken more than 20 hours and didnt complete.
The text "Time remaining ... hours" flickers.
I set it to start restoring from the 3GS backup yesterday at 1pm and the time remaining kept on increasing. I left it overnight and at 9am this morning the progress bar hadnt moved and it said 12 hours remaining.
I don't know why its taking so long. I unplugged it and it just set up as new phone. So i did a factory reset and tried again at 4pm and it is now 12am and it says 4 hours remaining and my computer occasionally flickers. (Its not a bad computer, 2 months old, i7, 6GB RAM, Heaps of HDD space). It also messes with google chrome and i cannot browse the web at all while it is trying to restore my iphone.
I have tried restarting my laptop and should i reinstall itunes? I simply dont see why it should take longer than 20 hours to copy over 20GB of data!
Can anyone help me?
Thank youI'm having this EXACT same problem with my iPhone 4, and I have the same computer stats (I have a Samsung Series 7)
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