I just got the iphone 5. i am setting it up now. i had an iphone 4 before and i want everything transfered over. do i set it up as a new phone or restore from itunes backup?
i just got the iphone 5. i am setting it up now. i had an iphone 4 before and i want everything transfered over. do i set it up as a new phone or restore from itunes backup?
iOS: Transferring information from your current iPhone, iPad, or iPod touch to a new device
Similar Messages
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Hello. I just got the iPhone 5s today and I did a restore from icloud to it but none of my apps transferred. I checked on my computer and only Facebook and candy crush show up. How can I get them back?
Try restoring the backup again. Your apps and other purchased media should have been restored from your backup if they were on your old phone when you backed it up.
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HT201269 I just bought a new iphone 5 should i set it up as a new phone or restore from old?
I just purchased an iphone 5 and just hooked up to my mac. Should i set it as a new phone or restore from my last back up? If I set up as a new phone, will I lose all of my old information?
IF you set it up as new it will not have you rold information. If you want your old info then restore from your backup
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New phone still restoring from iCloud backup
i have purchased a 5s four days ago, it's stating still restoring from iCloud backup.
my old phone 4s I backed up to cloud wifi and launched new phone data through wifi as have no computer. it won't let me access any apps or iTunes or complete iOS 8.3 until this is completed. Help please.I finally got mine to work. I let the iphone run its course and it finally restored everything. I wanted to make sure I got everything back, but it didn't sync my non itunes purchased music, so I had to manually do that via the computer. By my estimates it took almost 80 hours, minus 20 of those spent at work and odd hours here and there when I wasn't connected to wifi. So about 50ish
It is frustrating though that it took so long. Apple needs to come up with a better solution in the future. I thought this problem was solved last year with the problems that plagued the ios7 update. It will probably only get worse since iCloud storage just got upped for everyone. -
ipod touch wont sync
i have reset it(no)
snow leopard OS
vers. 10 i tunes
just charges????
i have another ipod nano synced in with my itunes
would this be a factor?What happens when you try?
Error message?
What does it say? -
My iphone 5 will not let me connect to the server to accept the new terms and conditions for i cloud. Help. It is brand new.
Hi there KaseyStafford,
You may want to try force closing all open apps and resetting the device as an initial troubleshooting step. Take a look at the articles below for more information.
iOS: Force an app to close
http://support.apple.com/kb/ht5137
Turn your iOS device off and on (restart) and reset
http://support.apple.com/kb/ht1430
-Griff W. -
Hi. I just got the iPhone 6, plugged into itunes and made the mistake of putting an OLD back up on my new phone resulting in losing all contacts after 2013. They are not saved on the cloud. Is there any way to go back to before I screwed up?
If you have performed a sync with the device since you restored this old backup, then don't bother looking for another backup. iTunes writes over the last backup each time you sync. If you were handling contacts in iCloud, you would find them by logging into iCloud. Or you can check settings and iCloud and see if the button it on for Contacts. Otherwise it might have been on the computer, if you had a program that syncs with iTunes and handles contacts, depending on the computer system you use. If Windows, it would be Windows Contacts or Outlook. If a Mac, there is a Mac Address book as well.
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Hi. So i had an iphone 4s. The phone was completely destroyed it was cracked, water damged, and now lost. I had about 1500 pictures on there. I just got an iphone 4 today and synced my icloud to find that no pictures loaded. Talked to apple and they want $250 and it's not guaranteed. So please help me find my pics and how i can pleasssee get them back. Very important pictures with a lot of memories. The pics were all on my camera roll of the 4s!!please help!!!
If you ever backed it up while these photos were on it, restoring another iOS device to the backup should recover them. If the backup was done with iTunes rather than iCloud, you may also be able to extract the photos from the backup on your computer by using 3rd party software such as iPhone Backup Extractor (http://www.iphonebackupextractor.com/).
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Hey, i just got the iPhone 5s and when i unlock my phone the clock on the lock screen shows up faded for a second and goes away is this supposed to happen
The Basic Troubleshooting Steps are:
Restart... Reset... Restore from Backup... Restore as New...
Restart / Reset > http://support.apple.com/kb/ht1430
Restoring > http://support.apple.com/kb/HT1414
If you try all these steps and you still have issues... Then a Visit to an Apple Store or AASP (Authorized Apple Service Provider) is the Next Step...
Be sure to make an appointment first.. -
When I turned on iCloud backup now when I synch to iTunes it asks if I want to set up as new phone or restore from backup. Why? I have been synching this iPhone to this computer fine since I got my iPhone 4S.
1. set up as new
2. transfer you wife's purchases.
3. Just in case create one computer back up manually.
Enjoy. -
i just got the iphone 4 and my husband already had on. we share an itunes account and i signed up for i cloud and now ALL of my husbands contacts are on my phone ... so I started to delete them (because i thought it would just be off my phone) and he called screaming ..." please stop deleting ... they are coming off my phone!" so two things ... how can i get the contacts back ( i got up to j) AND is there a way to get them off just my phone
Unfortunately there's no way to get back the contacts you deleted unless he backed them up somewhere else. He'll just have to recreate them. This happened because you are both syncing contacts with a shared iCloud account. When you do this, the synced data is merged and any actions you take on one phone (such as deleting contacts) is also reflected on the other. To fix this you both need to have separate iCloud accounts (you can continue to share the same Apple ID for purchasing from the iTunes and app stores). To do this, on your phone go to Settings>iCloud and turn all data that is syncing with iCloud (contacts, calendars, etc.) to Off. When prompted choose to keep the data on the iPhone. After everything is turned off, scroll to the bottom and tap Delete Account. (This will only delete the account from this phone, not from iCloud. The other phone will not be effected by this.) Next, set up a new iCloud account on your phone using a different Apple ID and turn iCloud data syncing for contacts, etc. back to On. When prompted, choose Merge. This will upload your data to your new account. At this point you will have two different iCloud accounts, one for each phone, with identical data on them.
You will then have to go to icloud.com on your computer and sign into each iCloud account separately and manually delete the unwanted data (such as deleting the your husband's contacts from your account, and vice versa). These changes will be reflected on each phone. When finished you will have individual iCloud accounts with just your own data on them. -
If I choose "restore from iTunes backup" to move everything from old iphone to a new one, will I still be able to use the old phone for music and apps? Can the old phone be docked up to that same computer every now and then? Or will the new and old phone overwrite each other in some way? In other words, are the two phones treated as different devices when the "restore" option is used to set up the new phone? Thanks in advance.
Yes, you can use the old iPhone as an iPod touch.
Read this:
http://support.apple.com/kb/HT3406 -
I've had my iTunes account for about a year now, and I just got the iPhone 5s. I logged into my iTunes account on my phone just fine, and all the music I've bought on iTunes has transferred to my phone, but the cds I burned haven't. The sync button is gray so I can't click on it. The songs from the cds on iTunes are checked and should sync but haven't. Please help!
Make sure you have the Latest Version of iTunes (v11) Installed on your computer
iTunes free download from www.itunes.com/download -
I just got tOhe iPhone 4Gs today and had contacts and photos uploaded from another phone synced new phone with iTunes for music and accidentally restored it so all my old iPhone stuff is on the new one is there any way to fix this ?! Please help !!!!
Could you be more specific about what exactly do you want to fix now?
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I just got the iPhone 5s the Friday it came out. So today i decided to turn it off because some of the apps are not working. Now that i turned it off, it will not let me turn my phone back on until i plug it into iTunes. But i have and now its saying that until my iPhone is restored i can not plug it into iTunes. I already have . alot of stuff such as picture and contacts that i do not want to lose. What is going on and what can i do? This is honestly the most frusterating thing about IPHONEs. PLEASE HELP, I CAN'T HANDLE MUCH MORE. This should not be happening. I did NOT pay 300$ for this to happen in a less than a month of coming out.
Make sure you have the Latest Version of iTunes (v11) Installed on your computer
iTunes free download from www.itunes.com/download
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