I just opened my new Mac Pro and I have a USB keyboard, not a bluetooth -- it doesn't recognize the USB keyboard and I can't get past the "bluetooth keyboard pairing" screen.

What specific KB?
Do you know it works?
I set my 2103 nMP with an older (black) Apple USB KB and it worked fine

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Just Opened My New Mac Pro and trying to install Final Cut Pro

Just opened up my new Mac. I'm trying to install Final Cut Pro. I put the CD in the tray and it doesn't install. Usually the install icon comes up on the desktop, but it doesn't. I am logged in when attempting to install it.

The answer to your first question is to use the "Finder". That is how you access your storage media, folders and files on a Mac... I assume by this question that you must be a Windows user.
When you open the Disk Utility, you should see both the drive and any media mounted by the drive. You also went to the System Profiler via "About This Mac". The DVD drive is not shown in the overview, but is found in ATA, and the burner in Disc Burning. In ATA you should see the physical drive and also below, any disc mounted by the drive.
Although application CD/DVD discs should open on the desktop when inserted, the same is not necessarily true of music CD's. What Mac OS X does in their case is dictated by settings in System Prefs, CDs & DVDs.
If you need AppleCare, whatever you do, don't just arrive there without a Genius Bar appointment, or you'll be wasting a trip. As far as contacting Cupertino AppleCare by phone, you can find that at the bottom of the Support page under "Contact Support".
...And I agree with the others, that being descriptive is always best.
Hope this helps.

Apple support asked me to reset my settings to fix my iMessage issue, now the issue is that I can't get past the sync to iTunes message on my phone. My phone is stuck in reset and I can't even use it!

Apple support asked me to reset my settings to fix my iMessage issue and not my iPhone is stuck in reset mode. It won't sync with my iTunes and it won't allow me to move past that reset screen to even use my phone.

Anyone out there have this issue, I'd really love some help/guidance.
Everytime I restart, force quit mail, restart in safe mode, and regular mode, when I reopen the Mail application, it goes right to the Upgrade Mail database screen and goes right back to the same spot it has been since I downloaded Mountain Lion and initislly opened the Mail app. It only goes to the Upgrade option, or can quit and Upgrade later. It is stuck in the middle of the Upgrade of my mail database...this blows!!!

I am unable to create an account. Can't get past the user name and password bit.

I am attempting to set my my new I-pod touch for the first time. I can't get past the password stage. Also, I have not found how to even connect to get it charged and started. Can anyone help?

Try following the instructions in the iPod Users Guide:
iPod touch User Guide (For iOS 4.3 Software)

Just got a new mac pro and can't manage to set a password and keep it. It keeps telling me I have the wrong password.

Just got a new mac pro and can't manage to set a password and keep it. It keeps telling me I have the wrong password. I want to start over and I can't even get back in to do this bc it won't take any of my passwords. How can I start over completely?

You got a new laptop? try asking there or in Lion forum.
If it has Lion, use the Recovery Mode boot Command-R
Use that to erase and reinstall - it has network install ability.
Want MacBook Pro forum or Lion Community?
MacBook Pro
Lion Mac OS X Communities
New, as in from Apple, it would have asked for full setup.
Want to reset the password? (it is used then I'd wipe it clean and start over)
How to run the Password Reset utility in OS X 10.7 Lion

HT1338 I have just bought a new Mac Pro after my old one died after nearly 10 years. I have most of my music backed up on CDs, but when i load them into iTunes they are only identified as Track 1, 2, etc. Can I transfer from my iPod and how?

I have just bought a new Mac Pro after my old one died after nearly 10 years. I have most of my music backed up on CDs, but when i load them into iTunes they are only identified as Track 1, 2, etc. Can I transfer from my iPod and how?

Greetings,
I've never seen this issue, and I handle many iPads, of all versions. WiFi issues are generally local to the WiFi router - they are not all of the same quality, range, immunity to interference, etc. You have distance, building construction, and the biggie - interference.
At home, I use Apple routers, and have no issues with any of my WiFi enabled devices, computers, mobile devices, etc - even the lowly PeeCees. I have locations where I have Juniper Networks, as well as Aruba, and a few Netgears - all of them work as they should.
The cheaper routers, Linksys, D-Link, Seimens home units, and many other no name devices have caused issues of various kinds, and even connectivity.
I have no idea what Starbucks uses, but I always have a good connection, and I go there nearly every morning and get some work done, as well as play.
You could try changing channels, 2.4 to 5 Gigs, changing locations of the router. I have had to do all of these at one time or another over the many years that I have been a Network Engineer.
Good Luck - Cheers,
M.

I urgently need to know how I can connect 8 thunderbolt display, I was thinking with the new mac pro will come out, but I wonder if it is possible to connect an iMac to 4GB of graphics card, but suffers from the imac. thanks

I urgently need to know how I can connect 8 thunderbolt display, I was thinking with the new mac pro will come out, but I wonder if it is possible to connect an iMac to 4GB of graphics card, but suffers from the imac. thanks

I tightened all HD screws and it didn't help. With the machine running and side of the case off, I physically stopped both the video card fan and the front case fan with my finger for a couple seconds and the noise continued. I also took all hard drives out one by one and rebooted each time. Again, the noise continued until I took out the Mac HD in Bay 1, rebooted, and I had a very quiet, silent machine. The issue is the hard drive in bay 1 that shipped with the computer, it's without a doubt causing the hum/woosh sound. I still need to know if I can safely swap the Mac HD from bay 1 to bay 4 without any issues to the operating system. I would like to try that to see if it dampens the noise but I also want to make sure this swap won't screw up my machine at all.

I have a issue with my mac book pro. For some reason it won't stay powered on. I can't get past the apple loading logo. The battery is fully charged so it is not the problem. Can anyone tell me what the problem may be and how can i get it resolved?

I have a issue with my mac book pro. For some reason it won't stay powered on. I can't get past the apple loading logo. The battery is fully charged so it is not the problem. Can anyone tell me what the problem may be and how can i get it resolved?

The battery is fully charged so it is not the problem.
What happens when you use the MagSafe?

My old iMac and OS 10.4 will not accept the New iTunes Version 10 application and I can't get past the screen offering to download iTunes 10. This is wrong and I need help getting past this situation. Help!

My old iMac and OS 10.4 will not accept the New iTunes Version 10 application and I can't get past the screen offering to download iTunes 10. This is wrong and I need help getting past this situation. Help!

Sure, you can get around it if you don't need the newest version of iTunes. I still use version 7.5 because the newer versions didn't strike me as offering anything I needed.
If you do need a version 10-something then you will have to upgrade your operating system to Leopard (fi your computer will support it) at least. If you need 10.5 for some reason then there's no getting around it, you will have to buy a new computer.

Rebooting old mac g5: Can't get past the grey screen.

This problem concerns an old mac g5 that I had replaced three years ago because it hadn't been working properly. I am getting it out because my son needs a computer and I was hoping that the thing would work for a little while.
I can't get past the grey apple screen. I have the installation disc in and restart while pressing the c. I just am not getting any further than that. The fans begin to sound like a jet taking off. I have tried resetting the pram while starting up, but that doesn't seem to be working either. I have heard about a hair dryer trick and don't really know what is supposed to get warmed up by that.
Does anyone have any suggestions?
Thanks.

No hair dryer. What you need to do is make sure the PRAM battery is new. It is a coin shaped battery on the logic board. Radio Shack sells them.
Option key booting sometimes works. You have to us a Mac OS X 10.5 or 10.4.6 retail disc, which are black with a white X logo, and do not say Update Dropin or OEM on them. If you have the original iMac G5 disc that's fine, but web browsing with older operating systems is not very friendly. Some of these machines were known to have leaky capacitors, and getting the power supply replaced on them now would be quite hard because of the age.
http://www.ifixit.com/ may be able to help if you suspect that.

I installed Lion OS, after restart it gives the startup screen with my user id but no window for password entry, no matter what I do I can't get past the opening screen.

I installed Lion OS, after restart it gives the startup screen with my user id but no window for password entry, no matter what I do I can't get past the opening screen.

MacBook Pro
MacBook Pro Apple Support
Apple Support Lion
Lion Mac OS X Communities

TS5376 I just attempted to update my apple iTunes to 11.1.4 which resulted in the msvcr80.dll error message. I followed all of the instructions above and now I can't get past the Service 'Apple Mobile Divice failed to start. Help!!!

I just attempted to update my apple iTunes to 11.1.4 which resulted in the msvcr80.dll error message. I followed all of the instructions to move the .dll's to the desktop, I removed iTunes via the control panel, and now I can't get past the Service 'Apple Mobile Divice failed to start. Verify that you have sufficent privilidges to start systems services. I now have no iTunes on my laptop, can't reinstall iTunes, and I am pulling my hair out because I can not figure out how to send an e-mail to Apple because I bought my iPad just over a year ago. PLEASE HELP!!!
V/r "TRACER"
CDR Harold W. "TRACER" Valentine, SC, USN

Solving the iTunes Installation Problems in Windows
1. Apple has posted their solution here: iTunes 11.1.4 for Windows- Unable to install or open - MSVCR80 issue.
2. If the Apple article does not fully resolve the problem for you, then try Troubleshooting issues with iTunes for Windows updates - MSVCR80.

Ipad screen is white. Restored it on iTunes. Press home and on switch goes black then back to white with no logo at all. Can't get past the white screen. This happened after running app updates. 16GB OS 7.1.1

The ipad screen is white. Holding buttons didn't work so I restored it on iTunes. When I press home and on switch, the screen is white, goes black then back to white with no logo at all. Can't get past the white screen. This happened after running app updates. Is there any fix besides going to Apple store? In iTunes on computer can see what is on there. 16GB OS 7.1.1

FORCE IPAD INTO RECOVERY MODE
1. Turn off iPad
2. Turn on computer and launch iTunes (make sure you have the latest version of iTune)
3. Plug USB cable into computer's USB port
4. Hold Home button down and plug the other end of cable into docking port.
DO NOT RELEASE BUTTON until you see picture of iTunes and plug
5. Release Home button.
ON COMPUTER
6. iTunes has detected iPad in recovery mode. You must restore this iPad before it can be used with iTunes.
7. Select "Restore iPad"...
Note:
1. Data will be lost if you do not have backup
2. You must follow step 1 to step 4 VERY CLOSELY.
3. Repeat the process if necessary.

I recently added photoshop elements 12 to my computer but can't get past the initial log in screen. It goes gray and spins. any thoughts?

I recently added photoshop elements 12 to my computer but can't get past the initial log in screen. It goes gray and spins. I have a current serial number and log in ID/password but still not working. Any thoughts?

Hello,
I recommend you contact AT&T's dedicated BB Support staff (call their front line, request escalation to BB Support) and have them check to be sure that your account with them is correctly configured for this device. Sometimes when switching devices things don't fully automatically move behind the scenes, and only they (ATT) can validate that.
Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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I just opened my new Mac Pro and I have a USB keyboard, not a bluetooth -- it doesn't recognize the USB keyboard and I can't get past the "bluetooth keyboard pairing" screen.

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