I just purchased Adobe Acrobat XI Pro, but installation didn't work. At the last step said that it'd fund an error. Any idea? How i can contact Adobe support? I have a new Macbook Pro Yosemitte ..
I just purchased Adobe Acrobat XI Pro, but installation didn't work. At the last step said that it'd fund an error. Any idea? How i can contact Adobe support? I have a new Macbook Pro Yosemitte ..
Hi Francis,
Could you please let me know how have you been trying to install Acrobat?
Please ensure that you are signed in as admin and antivirus software is disabled at the time when you install.
Regards,
Anubha
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Any ideas how to transfer photos from my imac to my new macbook pro?
Any ideas how to transfer photos from my imac to my new macbook pro?
See if this helps you:
Ciao. -
Is it just me or is the last safari update for Yosemite slowing everyone down? Any ideas how to fix it?
When you see a beachball cursor or the slowness is especially bad, note the exact time: hour, minute, second.
These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
The title of the Console window should be All Messages. If it isn't, select
SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar at the top of the screen.
Each message in the log begins with the date and time when it was entered. Scroll back to the time you noted above.
Select the messages entered from then until the end of the episode, or until they start to repeat, whichever comes first.
Copy the messages to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
The log contains a vast amount of information, almost all of it useless for solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
Some private information, such as your name, may appear in the log. Anonymize before posting. -
my wife just boughtnher first apple an iphone4s she got it secondhand about last july , it came with ios7 which had not been released but today its stopped working and asking to be registered with a developers program, how can I restore her phone and hopefullykeep her current data. Please keep your answer simple we are not it people thanks.
Well, you have your answer perhaps as to why the phone was being sold in the first place - rather than being a registered developer, the previous owner probably downloaded and installed an illegal copy of iOS 7 beta on the phone and it has now bricked the phone. Some people did this and of course they could not wait to get their hands on iOS 7, but now it has been released officially, everybody moans.
The only thing you can do is try resetting the phone again. Connect it to iTunes and install iOS 7.0.2 and restore it as new and see if that works. This might help the phone but will not preserve data.
If it still won't work, then I suggest that you confront the previous owner of the phone and return it for a full refund and start again, but this time buy the phone from a legitimate source. -
I have a new macbook pro and just made a video on imovie and it asked me to put it on idvd but there is no idvd listed as an option. How can i get idvd. it doesn't seem available
Since Apple has stopped supporting and offering iDVD you'll need to purchase the iLIfe 11 disk from a 3rd party retailer like Amazon.com: iLife 11 which will include iDVD 7.
OT -
I have a new MacBook Pro. I changed settings so I can just TAP on the computer, but on iPhoto I must press hard to drag mouse around. Anyway to change iPhoto to TAP?
Hugo999 wrote:
For some reason I can't see Larry's last reply...
That is an extremely agrevrating "feature" of the JIVE software that Apple choose to drive these discussion forums - and today it is especially bad
LN -
I have a new Macbook Pro. Trying to migrate files etc from my Macbook Air using a Thunderbolt Cable between them.
I follow the directions but the two computers never "discover" each other - using a WiFi connection works but 70 hours is a rough deal.
(Mac OS 10.8.2 on both computers)Are you trying target disk mode?
http://support.apple.com/kb/PH10725
Ciao -
How do I back up the calendar and contacts from my iPhone5 to my new macbook pro(10.8.3)? I have backed up the phone, but it does not transfer the calendar or the contacts. If I check them in the sync area and then back up the phone again will they transfer or be erased? I am a bit gun shy since my previous macbook pro committed suicide and I lost a ton of info there.
Copy everything from your backup copy of your old computer.
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I have a new MacBook Pro with OS10.8.2 and cannot get Contacts to print a list of addresses with pictures showing. There is a check box selecting "picture" which has been checked - but no picture. This worked fine on OS10.7.5. Problem??
First, back up all data immediately, as your boot drive might be failing.
There are a few other possible causes of generalized slow performance that you can rule out easily.
Reset the System Management Controller.
If you have many image or video files on the Desktop with preview icons, move them to another folder.
If applicable, uncheck all boxes in the iCloud preference pane.
Disconnect all non-essential wired peripherals and remove aftermarket expansion cards, if any.
Check your keychains in Keychain Access for excessively duplicated items.
If you have more than one user account, you must be logged in as an administrator to carry out this step.
Launch the Console application in the same way you launched Activity Monitor. Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
View ▹ Show Log List
from the menu bar.
Select the 50 or so most recent entries in the log. Copy them to the Clipboard (command-C). Paste into a reply to this message (command-V). You're looking for entries at the end of the log, not at the beginning.
When posting a log extract, be selective. Don't post more than is requested.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some personal information, such as your name, may appear in the log. Anonymize before posting. That should be easy to do if your extract is not too long. -
I have a new MacBook Pro with Iphoto installed when purchased. When editing a photo, primarily orientation changes, the slideshow initially displays the photos in proper orientation. However, after leaving Iphoto and shutting down the computer, and then going back to run a slideshow the photo displays back to its' original orientation, that is, the edit-change was not saved. Please help...the program information says all edit-changes are automatically save and therefore there is no save command, but my changes are not being saved...thank you for any suggestions...HM
what version of iPhoto and of the OS?
Back up your iPhoto library, Depress and hold the option (alt) and command keys and launch iPhoto - rebuild your iPhoto library database
LN -
I have a new Macbook pro, I cannot get past the country selection screen. 'Continue' is greyed out and keys just make error sounds. How do I move it on?
sideeque wrote:
I have the same problem. What did you do last time?
What should I do now? Its around 40 miles away the apple store? Would they pay my taxi fare to go and return?
How can we trust this apple product?
You are still under warranty. Call Apple Care. -
I have a new Macbook Pro. Had just selected search via Safari and computer locked-up. How do I unlock/reboot? On/off doesn't do anything...no cont/alt/delete option like PC, no easy battery removal available. What's the secret?
Hold down Option Command Escape at the same time... from the drop down Menu choose Force Quit Safari.
Or,
Click the Apple menu icon top left in your screen. From the drop down menu click Force Quit. -
I have a new macbook pro running lion and want to update to ios 5 on my ipod touch. My old macbook only has 10.4.11 and can't be updated to lion - and won't update my ipod touch to ios 5. But the message on my new macbook pro says I have to update on the computer I normally use for syncing or my music will be lost. Is there any solution for this?
try exporting your iTunes libary from the old computer to the new one
take a look at this from apple
http://support.apple.com/kb/HT4527
I am not sure you have home shareing with 10.4.11 but if you do it works very nicely
Mike -
I have a new Macbook Pro and an old Canon ip Pixma 8500. I have downloaded the software from Canon but my printer settings will still not register it. Looks like I can print a colour calendar but not a letter!
Use the trackpad to scroll, thats what it was designed for. The scroll bars automatically disappear when not being used and will appear if you scroll up or down using the trackpad.
This is a user-to-user forum and most people will post on here if they have problems. You very rarely get people posting to say there update went smooth. The fact is the vast majority of Mountain Lion users will not be experiencing any major problems with the OS, or maybe with apps which are not compatible, but thats hardly Apple's fault if developers don't update their apps. -
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Hi [email protected]
If you have set Google to be your homepage, that should be the first one to appear. Are you seeing the Firefox home page when you open new tabs? New tabs should be blank by default. The only reason I've seen Firefox open new tabs with Firefox data on it is after an upgrade of the product.
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