I just upgraded my firefox from 3.6 to 6 and my avg page status does not work with f/fox 6 but woeks fine with firefox 3.5

had firefox 3.5 avg page status worked fine on this,when i upgraded to firefox 6 the page status has stopped working,

Start Firefox in [[Safe Mode]] to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).
See [[Troubleshooting extensions and themes]] and [[Troubleshooting plugins]]
See also http://kb.mozillazine.org/Corrupt_localstore.rdf

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I've just upgraded my Acer One S1001 to Windows 10 and realized that the sound is not working

Hi everyone! I’ve just upgraded my Acer One S1001 to Windows 10 and realized that the sound is not working. When I went to the support site, I found that there are no drivers for Windows 10 yet!! Only drivers for Windows 8.1 are available. Please provide the drivers for Windows 10, otherwise I’m not able play sound from my machine. Can someone please help? Thanks.

Try to install latest Realtek 2.79 version:http://www.realtek.com.tw/downloads/downloadsCheck.aspx?Langid=1&PNid=24&PFid=24&Level=4&Conn=3&DownTypeID=3&GetDown=false#High Definition Audio Codecs

I just upgraded to OS 10.8.4 last night and my Office 2011 programs will not work.

I just upgraded my MacBook Pro (early 2011) to OS 10.8.4 last night and my Office for Mac 2011 programs will not work. To test in safe mode, I shut down my computer, restarted in safe mode to see if I could open any of my word or excel documents, which I was able to do. I restarted, and tried opening an office document (word and excel), which did not work. Does anyone have a solution to this? I cannot revert back to OS 10.8.3 because I did not use Time Machine. Any help will be appreciated.

Please read this whole message before doing anything.
This procedure is a diagnostic test. It won’t solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
Third-party system modifications are a common cause of usability problems. By a “system modification,” I mean software that affects the operation of other software — potentially for the worse. The following procedure will help identify which such modifications you've installed. Don’t be alarmed by the complexity of these instructions — they’re easy to carry out and won’t change anything on your Mac.
These steps are to be taken while booted in “normal” mode, not in safe mode. If you’re now running in safe mode, reboot as usual before continuing.
Below are instructions to enter some UNIX shell commands. The commands are harmless, but they must be entered exactly as given in order to work. If you have doubts about the safety of the procedure suggested here, search this site for other discussions in which it’s been followed without any report of ill effects.
Some of the commands will line-wrap or scroll in your browser, but each one is really just a single line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, and you can then copy it. The headings “Step 1” and so on are not part of the commands.
Note: If you have more than one user account, Step 2 must be taken as an administrator. Ordinarily that would be the user created automatically when you booted the system for the first time. The other steps should be taken as the user who has the problem, if different. Most personal Macs have only one user, and in that case this paragraph doesn’t apply.
Launch the Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
When you launch Terminal, a text window will open with a line already in it, ending either in a dollar sign (“$”) or a percent sign (“%”). If you get the percent sign, enter “sh” and press return. You should then get a new line ending in a dollar sign.
Step 1
Triple-click the line of text below to select it:
kextstat -kl | awk '!/com\.apple/{printf "%s %s\n", $6, $7}' | open -f -a TextEdit
Copy the selected text to the Clipboard by pressing the key combination command-C. Then click anywhere in the Terminal window and paste (command-V). A TextEdit window will open. Post the contents of that window, if any — the text, please, not a screenshot. You can then close the TextEdit window. The title of the window doesn't matter, and you don't need to post that. No typing is involved in this step.
Step 2
Repeat with this line:
{ sudo launchctl list | sed 1d | awk '!/0x|com\.(apple|openssh|vix)|org\.(amav|apac|cups|isc|ntp|postf|x)/{print $3}'; sudo defaults read com.apple.loginwindow LoginHook; } | open -f -a TextEdit
This time you'll be prompted for your login password, which you do have to type. Nothing will be displayed when you type it. Type it carefully and then press return. You may get a one-time warning to be careful. Heed that warning, but don't post it. If you see a message that your username "is not in the sudoers file," then you're not logged in as an administrator.
Note: If you don’t have a login password, you’ll need to set one before taking this step. If that’s not possible, skip to the next step.
Step 3
launchctl list | sed 1d | awk '!/0x|com\.apple|org\.(x|openbsd)/{print $3}' | open -f -a TextEdit
Step 4
ls -1A /e*/mach* {,/}L*/{Ad,Compon,Ex,Fram,In,Keyb,La,Mail/Bu,P*P,Priv,Qu,Scripti,Servi,Spo,Sta}* L*/Fonts 2> /dev/null | open -f -a TextEdit
Important: If you formerly synchronized with a MobileMe account, your me.com email address may appear in the output of the above command. If so, anonymize it before posting.
Step 5
osascript -e 'tell application "System Events" to get name of every login item' | open -f -a TextEdit
Remember, steps 1-5 are all copy-and-paste — no typing, except your password. Also remember to post the output.
You can then quit Terminal.

I just upgraded to the maverick and, of course, the iPhoto does not work with it. How do I upgrade to version 11? I cannot find it anywhere

Recently upgraded to Maverick and the version of iphoto does not work with it. How do I get and download the version 11? I can't find it anywhere

Which iPhoto? 9.4.6 and 9.5.1 work here.
FWIW, iLife '11 is available here: http://www.amazon.com/Apple-MC623Z-A-iLife-VERSION/dp/B003XKRZES

I have recently upgraded my iMac Intel G5 iSight to OS 10.6.8 and now the internal mic does not work with skype or facebook. I can here static when playing back clips. Do I need to update firmware or reload old sys parts

I have recently upgraded my iMac Intel G5 iSight (iMac5,1) to OS 10.6.8 and now the internal mic does not work with skype or facebook. I can here static when playing back clips. Do I need to update firmware or reload old system parts. I have zapped PRAM. The blue indicator in system audio panel will appear for a second as I slide the bar for internal mic but then it disappears. Is there a fix?

The sound seems very faint but can here static on playback.

I have a different Apple id on my PowerBook from that on my iMac and iPad. Photo Stream does not connect to my Powerbook. How do I change the Apple id in iCloud on my PowerBook? Will this link all 3 machines to PhotoStream?

I have a different Apple id on my PowerBook from that on my iMac and iPad. Photo Stream does not connect to my Powerbook. How do I change the Apple id in iCloud on my PowerBook? Will this link all 3 machines to PhotoStream?

You can't simply change the details.
In order to change your Apple ID or password for your iCloud account on your computer, you need to sign out of the account from your computer first, then sign back in using your updated details. (System Preferences > iCloud, click the sign out button)

I have a new laptop and I am trying to download CS3. The site on adobe gives an error message and the one I tried from this forum downloaded CS3 extended, so my serial number does not work. Does anyone have any suggestions. Regards Vicki

Hi,
I have a new laptop and I am trying to download CS3. The site on adobe gives an error message and the one I tried from this forum downloaded CS3 extended, so my serial number does not work. Does anyone have any suggestions. Regards Vicki

The trial is always extended. The serial number you enter determines whether it runs as standard or extended.
I'm getting through fine with that link, so it must be a browser issue or some such thing. Try another browser.

HT5594 I upgraded to iOS 7 and my location service button does not work. How can I turn it back on?

I upgraded to iOS 7 and my location service button does not work. How can I turn it back on?

Settings>General>Restrictions>Privacy>Location Services. Have you restricted it?

Recently upgraded from Windows 7 to 10. Now EOS Utility app does not work.

Recently upgraded from Windows 7 to 10. Tried downloading photos from my 5D Mark II, but EOS Utility app does not work to Select Images to Download, unlike before. But when I disconnected my External Hard Drive, EOS Utility app main window works normally. I need the external hard drive connected all the time. How can I fix this problem, please? Thanks.

This sounds like a hardware problem with your computer. A USB port puts out a certain amount of power and can be used to power external devices... such as hard drives. But the camera does not use any USB power -- it runs on the power from the internal battery. It only uses the data pins to communicate. But you are describing a situation in which having one device connected a to a USB port prevents a different USB port from working. That can happen if the device in one port is drawing too much power (it can prevent other ports from working correctly.) Did you have this problem when using Windows 7?

Just completed a clean install of CS6 Photoshop on my Yosemite Mac Book Pro and the Adobe Application Manager does not work and cannot install a fresh copy from Adobe

Just re-installed a fresh copy of CS6 Photoshop on my Yosemite Mac Book Pro and somehow the Adobe Application Manager does not work and therefore cannot verify my copy. What should I do?
I get a message saying that Adobe Application Manager may be damaged and that I should install a new version of AAM. But after downloading a fresh copy of AAM and doing the install, the program (AAM) still will not install. It is like an infinite loop!
Please, someone help!
Thanks!

HI gener7!
I'm sorry but I am not on Creative Cloud. I'm still on CS6 and it was the Adobe Application Manager that wasn't working and I could not install the update to this application. My AAM version is: 8.0.0160
The link you provided was the update that I wanted to install but it does not work. A window shows up during that install that says:
We've encountered the following issues.
Installer failed to initialize. Please download Adobe Support Advisor to detect the problem.
and then the link to the Adobe Support Advisor which leads to a "Adobe Support Advisor has been discontinued" page.
Thanks!

I just updated firefox and now when i play online games ,my home button and my login in button does not work,also my refresh button is gone. Please help me with this problem. THANKS

i updated firefox to the newest version,now my login and home button does not work,also my refresh button dissapeared. I play alot of games and need those buttons to switch back and forth to other games. THANKS

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information.
Note: ''This will cause you to lose any Extensions, Open websites, and some Preferences.''
To Reset Firefox do the following:
#Go to Firefox > Help > Troubleshooting Information.
#Click the "Reset Firefox" button.
#Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
#Firefox will open with all factory defaults applied.
Further information can be found in the [[Reset Firefox – easily fix most problems]] article.
Did this fix your problems? Please report back to us!

Firefox updated, Video download helper no longer works, no error msg. I have uninstalled both Firefox and VDH, reinstalled, VDH still does not work, Why

Video Download Helper does not work after most recent update. I have cleared cache and cookies, uninstalled both Firefox and the helper,that has not corrected.When Firefox does an update are the "vendors notified so they can see if their product needs changes in order to be compatible? This may sound like a stupid ?, but it makes sense tome. Telling me to download something else, in my eyes is not REALLY solving the problem.

Don't uninstall 36. Just download and install 35 over top and you don't lose any data. I already did and everything works just fine. But I did remove VDH first.

Have just downloaded iTunes 10.5.2.(11) onto Mac Book Pro and now the earphones port does not work. Any suggestions? Annie H

Have just down loaded iTUnes 10.5.2.(11) onto MacBook Pro and now the earphone port is not working. Any suggestions. Annie H

My System Preferences>Soundoutput screen does not have the "Use audio port for" field.
Does your MBP have two separate audio ports - one for line-in and one output port? Then you wan't see that selector.
but the port has started to work again....Reason???
Perhaps there was dirt or something in the jack and the contact was bad.
(or you accidentally put the plug into the line-in jack instead into the audio-out; that happened to me once ).
Regards
Léonie

When I cut and past text from Firefox to Microsoft Works I get an error stating 'Out of memory, close applicantions and restart windows'. This does not work. When I had IE I never had this issue. Help!

When I try to cut and past text from Firefox to Microsoft Works I receive an error that says 'Not enough memory, close applications and restart windows'. This never works! I never had this issue with IE! How can I fix this issue?

If the crashing only happens with other peoples projects it could be for a variety of reasons. There are tons of asset references saved in the library (the location every item was imported from) and much more. None of those locations will exist on your system and internal complications may simply happen, especially with any runtime shared assets.
If possible you should consider adding more system RAM so you can multi-task. RAM is extremely cheap. I'm assuming from a smaller 500GB HD and 4GB RAM that you're probably on a laptop however. Installing RAM is still usually pretty easy if you have the notebook manual (or grab it online). It typically involves just lifting the keyboard or opening a single panel on the bottom of the notebook but it varies greatly. At any rate, 8GB RAM would help you quite a bit. If you do, just make sure you get the correct type of RAM (again, in the specs in your manual).
Even when you run out of physical RAM, Flash (like any other application) will still see more RAM based on the OS's swap memory setting (using available space on your HD as RAM). It will get much slower but Flash should see the total amount the 32bit OS can handle for RAM (it doesn't know if it's physical fast RAM or SWAP (fake) HD RAM though). If you open other apps with Flash they should also operate, but will also use swap RAM and you've probably noticed your HD crunching a lot while more apps are open.
That said, I have a 4GB RAM in my older i7 lappie and have used Flash CS5.5 and CS6 on it extensively, with other applications open. Although my projects contain mild assets and mostly tons of code. No issues at all. I just think your heavy assets are crashing you.
Either way, glad you got your work done. You're welcome and good luck!

How to I stop pages from redirecting, whent he advanced setting that should prevent it does NOT work?

Here is the situation. I have the advanced setting checked to warn me when a sit tries to redirect or reload a page, which is supposed to prevent it from happening. However, it isn't working. A page tried to redirect, and I saw the little banner that said Firefox prevented it, then it happened again immediately, with the same banner, and then the page went ahead and redirected, and I did NOT click to allow it. It was as though the page redirect was tried three times, stopped two, then allowed. There has to be some way to stop this entirely. To be clear, I already have it checked under Advanced/General to "Warn me when websites try to redirect or reload the page." It simply isn't stopping the redirect. Yes, I have antivirus protection, and yes, it works. The page that s reloading is a Sims 3 store page. It's supposed to be a video, on the store site, to watch for points. Most re just that, but today some have sown up that, instead of playing a video, it redirects to some other site. One was a health site, with no video to even view! cookies galore, though, which have now been blocked.
Any help appreciated in preventing this from happening in the future!

All good ideas in general, but nothing new installed that I didn't want, and no unknown or new add-ons, either. Great advice, and nicely detailed, though, which should help others that might have those things causing problems. I have seen that sort, when another family member wasn't careful and had an annoying toolbar installed, that was practically taking over when they were online. Took a bt of doing to get that one out; uninstall was the start, but had to clear out some "stray" registry entries as well.
I did notice that if I do not click to close the little pop up banner, it doesn't redirect. Weird, but it worked. I don't know why closing the message without telling it to allow would have that effect, but it did. Also blocked ll the blasted cookies that were showing up, which is something I track, anyway. I can't stand having this or that site track, even if settings are to accept only from sites I visit. Google is BAD about that sort of thing, and some of the social media sites.
Appreciate the tips, in any case.

I just upgraded my firefox from 3.6 to 6 and my avg page status does not work with f/fox 6 but woeks fine with firefox 3.5

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