I keep getting a message to up-date my FireFox software; but when I follow the prompts it doesn't work, and I continue to get the same message EVERY time I sign in. What's up with that?
When I start my computer (Windows) I find a message window on my Home Page (AOL) that tells me somethinglike "It is recommended that you up-date your software to Firefox 4.0 (?)". When I click on the button to up-date, it tells me that it is "connecting to server". Then I watch as the green "up-dating" bars flit across the screen...and flit across the screen...and flit across the screen...and it just keeps going.
Then I click on a button that says "Hide", assuming that the up-date is continuing to do its magic while I am busy elsewhere. This gives me a minimized button that is labelled "Software Update". When I click on that to maximize it again, I find that the "connecting to update server" just keeps going...and going...and going............. Finally I just cancel the whole process.......until next time I go online and the same window tells me to update my software.
* Download a new copy of the Firefox program: http://www.mozilla.com/firefox/all.html
* Trash the current Firefox application to do a clean (re-)install.
* Install the new version that you have downloaded.
Your profile data is stored elsewhere in the [http://kb.mozillazine.org/Profile_folder_-_Firefox Firefox Profile Folder], so you won't lose your bookmarks and other personal data.
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I tried to update my iPhone running 6.1.2 to 6.1.3 it showed an error and went into recovery mode but when I try to restore it it doesnt even got restored.......... ! Please Help !!!
See Here > http://support.apple.com/kb/HT1808
You may need to try this More than Once...
Be sure to Follow ALL the Steps...
But... if the Device has been Modified... this will Not necessarily work. -
've gotten 60 or 70 messages that that my iCloud doesn't work and to select preferences. The message says I will get an email to verify but I never get an email. I've checked old email, blocked email, and have low filters on emails. Any ideas?
Hey CarolinQc,
Thanks for the question. The symptoms you are experiencing can result from an Apple ID address that has been changed prior to signing out of all of the services. Before you change the email address associated with your Apple ID, you’ll want to sign out of all services to avoid this. As a fix, you can temporarily change your Apple ID back to the old address:
iOS 7: If you're asked for the password to your previous Apple ID when signing out of iCloud
http://support.apple.com/kb/TS5223
Change your Apple ID temporarily
If signing out and back in to iMessage or FaceTime didn't help, try these steps:
1. Change your Apple ID to the Apple ID you used previously. You shouldn't need to verify the email address.
2. Go to Settings > iCloud. Complete these steps only if the Find My [Device] setting is turned on:
- Scroll down and tap Delete Account, then tap Delete to confirm.
- Tap “Keep on My [Device]” or “Delete from My [Device].” In either case, your data remains in iCloud and will be updated on your device when you sign in to iCloud again.
- Enter the password for your previous Apple ID.
3. Change your Apple ID to the new email address that you want to use. You'll need to verify the email address.
4. Return to Settings > iCloud and sign in with your new Apple ID.
Additional Information:
Apple ID: What to do after you change your Apple ID
http://support.apple.com/kb/HT5796
Thanks,
Matt M. -
Every time I open a New File from the File Menu and I open it all of my desktop items are in it. What's up with that?
This is configured in Finder preferences under the General icon. You can make some changes to that behavior.
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I upgraded my iphone4 and my daughter upgraded her 4s, hers went to 4g, mine stayed 3g, what is up with that?
anyone else having troubles with that?Johnathan Burger wrote:
LTE is not 4g either.
4g network standard specified 100mbps up and down.
The ITC has given permission for the telcos to use 4g to mean any network that is significantly faster then 3G.
Yep. Gotta love how they caved on that one. Actually, the original spec called for 100Mbps transfer rate when mobile. If you were stationary (not hopping between cells) the spec called for 1Gbps. -
I have a virgin moble iphone that i found, the power button doesn't work and the phone is saying disabled,what can i do to fix it?
Probably nothing, the phone has a high likelihood of being stolen and if you try to Restore it you will run into Activation Lock. Turn it in to the local authorities.
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My macbook Pro 13'' is giving me trouble
The Esc, F1 to F12 and also the Eject Key doesn't work and so I'm unable to change the varied special features those keys offer.
Please help what do i do?
Bceause i've gone through all the support optionsHi Kash_xo,
If you are having an issue with some of the keys on your MacBook Pro's internal keyboard not functioning as expected, I would suggest that you troubleshoot using the steps in this article -
OS X Mavericks: If keys on your keyboard don’t work
Thanks for using Apple Support Communities.
Sincerely,
Brett L -
I installed sync on my home pcs and they sync bookmarks perfectly, but today I installed it on my pc at work and it won't sync - no error messages pop up and it won't sync using the company network or my cellular modem.
If you get an error that says can't backup, try moving the existing backup file to a safe location and thry again. again. You can find the location of the backup file here:
iPhone and iPod touch: About backups -
How can I activate an old version of Photoshop that I've loaded on my new tablet? The web activation doesn't work, and when I call the number, it says it's not being used anymore. Meanwhile, I'm down to 13 days till it stops working due to not being activated. HELP? I really need to continue using this product for my home business.It works fine not activated but the threat is that it will stop working in 13 more days if I don't get it activated, and none of the activation methods they list seem to work.
The new serial number is to the right of your chosen download.
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I cannot figure out how to make the text larger in a received email. The finger method doesn't work and I can find no tool bar as I can for composing emails. I can find nothing in settings. Please help and thank you in advance.
Hi there,
Download a piece of software called TinkerTool - that might just solve your problem. I have used it myself to change the system fonts on my iMac. It is software and not an app.
Good wishes,
John. -
Can't seem to get rid of any photos in Photo Stream from my iMac. Following instructions from Apple doesn't work!
You need to update iPhoto. The latest version is 9.4.2.
To do your updates, do the following:
Software Updates
How to do software updates via the apple menu - http://support.apple.com/kb/ht1338. - is a link to Apples article on updating the software on your computer
How to do software updates via the App's store - PH2730 - Mac App Store: Update applications and http://support.apple.com/kb/HT4710.
If you need info on your apple ID -
You can visit the Apple ID Support page - http://www.apple.com/support/appleid/ - to learn more about your Apple ID, or visit the - Apple ID Frequently asked questions page - http://support.apple.com/kb/HE37. -
Update for Windows was run this morning---it actually made me run it twice. I was initially able to use my phone but now I get nothing but the battery/power cord symbol. The power button doesn't work at all. I have tried soft boot of the down volume and power button. Seems to reboot but same screen appears. I cannot access anything on the phone. Is there any help on this?
Hey there, javadan! Thanks for letting us know about the problem with your software upgrade. I'm very sorry for the issues you're having. Based on the two attempts to process, I would have to say there was a problem with both install attempts. You may need to process a factory reset. Which model device do you have?
DionM_VZW
Follow us on Twitter www.twitter.com/vzwsupport -
Long story short. I get emails for my pre-purchased TV shows saying I can download them. I click the button, it downloads into iTunes, and I watch them. Now, this isn't happening. I can purchase and download songs just fine, but when I click on the pre-purchased tv shows, I can't get them to download. Does anyone know how to fix this problem? I'm on a macbook air using iTunes 11.0.2 .
It seems that this is a MAJOR issue with MANY end users experiencing the exact same problem - iTunes 10.5.2.11 Crossfade is completely buggy. Apple, get it together, seriously...your QA department should all be fired for this.
Diego, there are numerous threads replicating your problem.
So far, there are a few work arounds:
https://discussions.apple.com/thread/3408812?start=0&tstart=0
One thing to keep in mind, at least what has worked for me: After you make a change to the crossfade timing, you must close out of iTunes and re-open before the new settings take place.
Crossfade timing = 12 seconds actually equates to about 50 seconds.
Click the slider, then use your arrow key to tick over about 20 times - this should crossfade your songs approximately 6 seconds before ending.
Apply, then close out and re-open iTunes...
Peruse through the link above, there are different approaches. Maybe one will work for you.
<Edited by Host> -
After clicking the download button, the download box comes up and asks if I want to save or cancel. I click on save and nothing happens that I can tell. I do not get anything that says to click on for installing the upgrade to 4.0. This happens every time I try to upgrade. What can I do to upgrade to 4.0?
After saving the file which is likely called "Firefox Setup 4.0.1.exe" you need to run it to install Firefox 4.
If you do not clear the downloads from the download manager, you can run the installer from the downloads manager. Open the download manager, then right-click on the Firefox setup file and select Open. As soon as you start running the setup file, close Firefox. You need to do this so that the setup file can replace the files in the Firefox installation directory. -
My inbox keeps asking for a password, but when I put it in it doesn't work. How to fix?
'kay, I don't know what's wrong, but I have a couple of theories: 1) I sent a whole whack of pictures to my email account "[email protected]" (I'm using a different email to contact you since I can't get through on my main email). The account I signed up with is "[email protected]". Both accounts have exactly the same settings, but tvqueen13 works and monarque doesn't. Maybe I clogged up the monarque email account? If so, how can I fix it? 2) I have both Emsisoft Anti-Malware and AVG Security 2014 (bought, not free), but somehow got a rash of infections of Trojan Horses (ie. TrojanHorseInject2.BJPG & BJPP, TrojanHorseMSIL6.UOM & MSIL4.ALBK). I have been working with Emsisoft to clean my computer, but no matter what tools I use, AVG still says I have an infection (or more) in my temp files. I had to uninstall AVG to run something and have not reinstalled it yet. Emsisoft says I'm all good, but I don't think so. I keep getting adware hijacking my websites too. I'm at the point where I think I'll have to swap out my C drive. So ... can you help me get my [email protected] email to work again? Thanks, Kelsey Monarque
My guess is all the issues are probably related and fall back to malware.
AVG is probably correct in identifying malware. So I suggest you try some cleaning tools other than Emsisoft .
ones I use (all of them one after the other until I find one that can cope) are;
Roguekiller http://www.adlice.com/softwares/roguekiller/
Malwarebytes anti malware Free http://www.malwarebytes.org/mwb-download/var2/confirm/
ESET online scanner http://www.eset.com/int/home/products/online-scanner/
So first create a clean boot in Windows using Microsoft's instructions https://support.microsoft.com/kb/929135?wa=wsignin1.0 and then run the anti malware applications.
My outside looking in guess is that malware has set itself up as an internet proxy and is is downloading copies of itself and other malware, blocking some mail port as times as downloading more malware is more important, and probably breaking your tivo as well..
Try the malware programs first. If that does not work I will try and talk you through some logging to see what is happening.
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