I know I can't be the only one!

I have had a terrible time with my computer. I have sent it into Apple Care 3 times for repair. 2 time with the optical drive and 1 time for the discoloration issue. I have repeatedly asked for a replacement, which they refuse to give. What should I do?? Thanks for the help.

Welcome to the discussions!
Has Apple repaired your MB this last time so that it does work properly? I ask this not to be flippant, but out of curiosity. If it is repaired and working properly, then Apple has no reason to replace it.
It is likely that if your MB needs a fourth repair that it would be replaced. An optical drive and case replacements are fairly striaghtforward repairs and not indicative of a completely faulty unit like a bad logic board or LCD would be.
If your MB does require another repair, I would call AppleCare and escalate it to a second tier representative. They have more authority to make exceptions and issue replacements than a first tier rep would have.

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I can't be the only one with this issue. MacBook Pro Retina Late-2013 WiFi disconnects after waking up from sleep.

Did anyone buy a MacBook Pro Retina 13" from Best Buy this Black Friday?
I'm having an issue where the WiFi disconnects after the MacBook wakes from sleep but only after a couple of minutes.
Once the WiFi disconnects, I can't reconnect to the same network and sometimes it won't find nearby networks.
I have to turn off the WiFi and wait for at least 5 seconds before turning it back on for it to auto-reconnect to my home network.
If I wait less than 5 seconds, it will continue to attempt connection to the home network but won't connect.
I've tried reformatting and deleting my network configurations as well as resetting my modem, power cycling it, etc.
I am using 2Wire Gateway modem/router from AT&T on b/g network.
I've tried connecting to a friend's network under Time Warner Cable and the same issue occurs.
I exchanged the MacBook at a Best Buy for a brand unopened one (I hope) and the same exact thing happens with this new one.
Really, I can't be the only one with this issue. Unless in a 0.00001% chance I received two defective units in a row?
Please.. does anyone have a clue why this is happening?

You're definitely not the only one. I have the same issue. I spent 6 hours over multiple days on the phone with Apple support trying a variety of things (some of which are mentioned above), and none of them worked. They finally sent me a replacement laptop. I made sure to try it periodicaly as I was moving files and installing applications to see if I ran into it again and things seemed okay at first but now I am running into the same issue and it is terribly annoying. I've got 5 other devices that connect to the same router and I've never had this issue with any of them.
My router is a Linksys E2000. I haven't tried changing the router channel but I have tried to cnnecting to other networks in the building I live in and I have run into the same issue there.

Bought new iphone 6 with Verizon plan 2/11/15. Tried to connect with home wifi 3 or 4 times with I thought the correct password. Now it says Forget This Network Can't its the only one I have and this laptop is connected just fine. How do I clear this and

Bought a new iphone 6 with Verizon plan 2/11/15. Tried to connect with my home wifi 3 or 4 times with I thought the correct password but now it says Forget This Network and wont let me try again. Can't its the only network available. How do I clear this and start over. Thanks, this laptop connects fine but this is my first smartphone and I don't see why it gives a crap if I mess up 50 times! Help!

Help is right here for you Omichael! Let's get you conneted
to your home wifi. May I ask are you able to connect to other wifi networks? If
so then please forget your home network again, turn wifi off, reboot, and
retest. If this doesn't work then you will want to reset network settings.
Settings > General > Reset > Reset Network Settings. Keep in mind that
this will delete ALL wifi passwords that you have saved.
ArnettH_VZW
Follow us on Twitter @VZWSupport

I can't be the only one having this Finder issue: Finder stops responding and requires relaunch about every third time I open it.

I have a brand-new MBAir, but I actually noticed this starting many months ago, on my MBPro running Snow Leopard. I've repaired Permissions numerous times, run Onyx and performed all of the scans and checks (everything checks out fine), and otherwise have no problems at all with my system. It's just this constant need to relaunch the Finder, especially after downloading a dmg. In-between these episodes it seems to behave normally.
I though it was a Snow Leopard problem, and was hoping it would be gone with Lion, but, alas--no such luck.
I've searched through the discussions and support docs and haven't found anything similar--can I possibly be the only one with this weird issue? I've been a Mac User for over 20 yrs, and can't say I've ever seen this particular problem before....Does anyone have any thoughts? Thanks!

OK, Tony--did that. I noticed that it had a creation date of 2009. Wouldn't a new OS create new plist files, or do all of the old ones just migrate over from the previous OS? Interesting....
Anyway, I'll just have to wait and see if it happens again--shouldn't have to wait too long--LOL. I'll post back with an update ASAP.
Thanks for your help!

Video Capture help...I can't be the ONLY one with this problem!

Warning: Long post ahead!! I just want to make sure I'm providing detailed, complete information on my predicament. =)
Okay...I am using a PowerBook G4 15" running OSX 10.4.8. I recently picked up the Canopus ADVC 110 in order to capture video from my game consoles...this is something I was doing a lot of for a LONG time with the graphics card on my desktop PC. But the card is pretty old now and the screenshots it takes don't always look so good anymore, plus I thought it would be cool to be able to do this with my laptop, since then it's like having a portable TV. The Canopus works...more or less. But I have some problems...
The first is the lag. I have a splitter so I can output the S-video signal from the console to both my TV and other devices at the same time, and I've noticed there is a delay with the signal reaching my Powerbook screen through the Canopus (when doing the same thing with the PC graphics card, there is ZERO lag time between the TV and the PC). One of the reasons I wanted to do this - as I mentioned above - is to have another screen for gaming; my friends and I often have lan parties or simply have more than one game being played at the same time with a large group. The delay in the video/audio signal reaching the screen through the Canopus is very small, but in a fast-paced game it's crippling.
Second problem is that I have had a very hard time finding a program that will simply let me view the video in full-screen. The REAL-TIME video, that is...I want to view in full-screen (or at least a really big window, if not ACTUALLY full-screen per se) as the video is coming in. Plenty of programs will let me record a clip and watch that in full-screen, but the incoming signal is constrained to a little tiny viewer window. Again, this is important for the "portable TV for video games" idea.
Third problem: video quality. So far, the best quality has been obtained by iMovie, and for still captures, simply using OSX's screen grab function (shiftapple3 or 4) on iMovie, but even then everything still looks kinda grainy and fuzzy, the incoming video and the screengrabs. I tried a couple download programs, including BTV, which looked promising but turned out to be dissapointing with horrible screenshot quality and video quality in it's weird, screen resolutiong changing phony full-screen mode. All the screenshots I took with BTV have all these horizontal lines running through them. It's especially bad if the shot has any kind of movement in it.
SO...I have overall been very surprised and frustrated at how hard it has been to do this. Especially considering how easy it was on my Windows-based PC. I just bought an ATI card with S-video and audio inputs, and it came with a program that allowed me to view video in full screen, record clips, and take stills all in the same program, with decent quality (stuff looks a little washed-out, especially now that the card is three years out of date, but it doesn't have fuzziness or lines like all the screens I've taken with the Canopus do) and absolutely zero lag time. With my newer, sleeker Mac laptop (and it's a MAC...the graphics/video/creative stuff powerhouse) it seems to be nigh impossible.
I don't need a program with lots of fancy editing options, which all the ones I have tried seem to have. I just want to be able to view the incoming video in full screen, and take screenshots and clips with good quality.
And elmininate the lag, if possible! I don't know if this is an issue with the Canopus (or would be an issue with ANY similar device) or if it's something that could be solved with a different program. Any and all help is appriciated!!
PowerBook G4 15" Mac OS X (10.4.8)

I'm using the tools which fullfill my needs best.. so, if the PC offers you "better" results, use it.. no dogma..
delay: sure, the electronics have to digitize the video.. a process of high computation = time/delay ..
quality: a TV signal fills about a quarter of my Mac's screen (or less) .. looking at it in "fullscreen" you have to blow up.. .every pixel get 4x4 pixel = low quality...
and: you go from digital to analogue to digital .. there HAS to be a loss of quality ...
BTV offers full-screen, doesn't it..?

My 6th generation ipod nano volume adjusts itself and turns down volume without me touching it. This is the second ipod on which this has happened. I can't be the only one with this problem. Help!

My ipod nano 6th generation has started changing the volume while music is playing. It doesn't matter whether I am running or sitting. It will turn volume down to zero in the middle of a song. This happened on my last ipod a few months ago and I returned it and got a new one. This is my second grey one. I don't want to have to return it again, but I might.

Take your iPod Nano back to the Apple Store. Let them see what you are seeing. Only this time............
Prior to leaving the Apple Store: ***Make sure you have the store staff power the iPod Nano up and demonstrate that it is indeed working properly to your satisfaction.***

Horrible Customer Service Experience with Casey in Live Chat--I can't be the only one

Today I had the misfortune of dealing with Casey while asking a question on live chat. I can't get over the utter lack of professionalism displayed by this person; s/he was completely incompetent, juvenile, and uninformed about the job in which s/he was hired to do. Think twice about using Live Chat. Following is a transcript of our "chat." I should have had an inkling of his/her incompetence when told to go to "call history or something other like that =]" Really? That is Verizon's idea of appropriate directions?
>>Chat transcript removed to comply with the Verizon Wireless Terms of Service<<
Message was edited by: Verizon Moderator

Post your problem here minus any physical account information. No names, no telephone numbers, address, SSN etc.
Maybe a customer here can assist.
Good Luck

ID3 tags - I can't be the only one

iTunes 7.7.0.43, fully patched XP Pro SP3. "M:" drive on file server contains 4500 songs. Full read/write access.
ID3 tags simply do not work in iTunes. I have "Convert ID3 Tags..."'d to "None" dozens of times for the whole library and have attempted to "Convert ID3 Tags..." to ID3vanything without them actually being written to the file itself.
iTunes reports "None" on the info screen for ID3 tags after several hours of it supposedly converting tags.
I have invested a large amount of time in ensuring the iTunes library itself is accurate and would like to carry over the information in the library to the MP3s themselves via ID3.
After many searches I've found split results. Some people never have an issue with iTunes writing ID3 tags, others like myself have never gotten this to work. I will whip up a script to read the XML library and batch a program to update the tags outside of iTunes, but "Convert ID3 Tags..." is not a new choice and it is supposed to do what I'm looking for.
What gives?

Welcome to the discussions!
Has Apple repaired your MB this last time so that it does work properly? I ask this not to be flippant, but out of curiosity. If it is repaired and working properly, then Apple has no reason to replace it.
It is likely that if your MB needs a fourth repair that it would be replaced. An optical drive and case replacements are fairly striaghtforward repairs and not indicative of a completely faulty unit like a bad logic board or LCD would be.
If your MB does require another repair, I would call AppleCare and escalate it to a second tier representative. They have more authority to make exceptions and issue replacements than a first tier rep would have.

Am I the only one who had horrible Customer Service from Casey on Live Chat??

>>Duplicate post removed to comply with the Verizon Wireless Terms of Service. See Horrible Customer Service Experience with Casey in Live Chat--I can't be the only one<<
Message was edited by: Verizon Moderator

did you all change SIM? any time you change SIM with cash on tap....welcome to a world of pain! i have an s6 edge en route with a new sim and im not looking forward to it! the s6 shop page states the phone is compatible with cash on tap and it probably is. the problem is few people at EE understand how cash on tap works/how to fix it. there is EE customer services, behind them 2nd line technical who deal with corporate stuff mainly - they will be able to contact the right people to fix it if you can somehow manage to get through to them. Ask to be put through to David Boyce in technical support or someone on the same team as him. The only person I found who understood and was able to fix the issue! **apologies in advance for name dropping him** then there is cash on tap customer services that EE customer service will probably transfer you to - they can "refresh" your account - will probably do nothing but worth a try the company that can actually fix it are another 3rd party that run the provisioning of the SIM - i don't think there is a way to get in contact with them...it's ridiculous took me 2 weeks of daily phone calls to get it fixed last time.

HT201240 my father was the only one, that know the password of his imac g3,the password? i have no cd or anything, how can i erase

my father was the only one that know the password of his imac g3..
in december he past away, but i cant get in to the imac..
i have no cd or anything, how can i erase everything?

Go here and click on manage my ID https://appleid.apple.com/cgi-bin/WebObjects/MyAppleId.woa/

HT4314 someone is using my account on clash of clans, can you remove all the device that are cnnected to my apple id? so i will be the one who can use it because iam the only one who knows my password. please help me guys i need my clash of clans

Hi im allen. My problem is someone is using my account on Clash of Clans. Can you remove all device that at connected to my apple id? Will I be the only one who can access my game center and apple id thanks a lot apple team!
<Email Edited By Host>

Apple is not here.
There are only users here like yourself.
We can do nothing at all about any devices on you AppleID.

I had 2 games of clash of clans on 1 game centre. Now I can only see one? How can I find the other one?

My kids had 2 games of clash of clans on 1 game centre. Now I can only see one? How can I find the other one?
My daughter set up a game centre on her ipad. My son, on his ipad used the same game centre log in. He then set up his own game of clash of clans. After my son set up his Clash of Clans, my daugher set up her own Clash of Clans using the same game centre log in on her ipad. Both were using the Clash of Clans successfully on their own ipads using the same game centre log in.
One day my son signed into someone elses Clash of Clans, since then he is unable to go back to his Clash of Clans and can only see his sisters.
Please let me know if this can be resolved.
We wish to delete my daughters Clash of Clans - as she does not use it at all. We would like to regain access to my sons.
My son can visit his Clash of Clans - his clan name is 'The Big Boys' He has a shield that is blue with a yellow lightning from top right to bottom left. His name is Fat Poo (I know ridiculous).
If you can help us or advise us what to do we would make my son very happy
thanks

Thanks for taking a stab at it: that didn't prove to be the problem. That option in the settings for tabbed browsing was not checked.
I may be a bit behind the times: I am used to tabbed browsing showing all the tabs it possibly can, instead of just the last one. Sometimes it won't even show the last tab: I can have 15 tabs open, and not see a single tab. I've been confused by this into closing a window with lots of tabs open, because it looks like a single page-window.
My main problem with the tab-bar flashing to the end of the row is that it means a great deal more mouse-clicking around to browse.
I haven't tried installing the latest beta. Maybe that would fix the problem.
Toddo

My ipod starts voicing song data, artist data, and playlist data while I am listening to music. Is this a feature or a defect? I do not know why it occurs, but the only way to stop it is to stop the music then play the playlist again.

My ipod starts voicing song data, artist data, and playlist data while I am listening to music. Is this a feature or a defect? I do not know why it occurs, but the only way to stop it is to stop the music then play the playlist again.

To make sure voiceover is off, you need to go to summary screen then click the "Configure Universal Access" button. Then you will get a dialog where you can make sure voiceover is off. All of the boxes in the dialog should be unchecked.
i

I am planning a long vacation and taking my laptop but it is my home computer that my new ipad and ipod touch are synced too. I know i can backup to the cloud over wifi but how can i do things like delete photo albums

I am planning a long vacation and taking my laptop but it is my home computer that my new ipad and ipod touch are synced too. I know i can backup to the cloud over wifi but how can i do things like delete photo albums instead of having to manually delete pictures one by one on the Ipad. Is there any way also to add my pictures to the ipad other than through email. i am assuming that i can't just install itunes on the laptop and sync to that. I have been told that i always have to sync to my original synced home computer for that.

The links below have instructions for deleting photos.
iOS and iPod: Syncing photos using iTunes
http://support.apple.com/kb/HT4236
iPad Tip: How to Delete Photos from Your iPad in the Photos App
http://ipadacademy.com/2011/08/ipad-tip-how-to-delete-photos-from-your-ipad-in-t he-photos-app
Another Way to Quickly Delete Photos from Your iPad (Mac Only)
http://ipadacademy.com/2011/09/another-way-to-quickly-delete-photos-from-your-ip ad-mac-only
How to Delete Photos from iPad
http://www.wondershare.com/apple-idevice/how-to-delete-photos-from-ipad.html
How to: Batch Delete Photos on the iPad
http://www.lifeisaprayer.com/blog/2010/how-batch-delete-photos-ipad
(With iOS 5.1, use 2 fingers)
How to Delete Photos from iCloud’s Photo Stream
http://www.cultofmac.com/124235/how-to-delete-photos-from-iclouds-photo-stream/
 Cheers, Tom

Want my JFrame to be the *only* one that can end the program when closed

Hi all,
I have an application that is essentially a launcher for other applications -- it's a holder to allow us to demo our work and other Java examples (not necessarily our work). The launcher will either run methods to launch an application or will find a class's main method and invoke that.
In all cases, the other applications open up their own JFrames, separate from my launcher (this is a good thing). The problem is that, in general, the other JFrames are set to EXIT_ON_CLOSE. This means that if the user closes the second window, everything will close.
Is there anyway to prevent this from happening? I'd like either a way to say that my JFrame is the only one that can exit the program when closed, or to say globally that JFrames can't exit on close, and then re-work my initial frame so that it is still able to exit.
Note that changing all the other applications so that they do not include the EXIT_ON_CLOSE line is not an option (several of the applications we have the right to use, but not the right to modify, for instance).
Any thoughts?
Thanks,
Sam

Darryl.Burke wrote:
I have a similar launcher application and this is how I tackled the issue....
Window[] windows = Window.getWindows();
This seems like a great work-around. The only problem is that Window.getWindows() is only 6.0, and unfortunately I can only assume 5.0. I can't see another method in the Window class that will return unowned windows -- is there another method that you know of?
Edit: I found I can use Frame.getFrames() instead, but unfortunately I've discovered this doesn't solve my problem. One of the applications is listening to window closing and is calling System.exit(0) itself, and is not using EXIT_ON_CLOSE as I previously thought. So I think that launching a new JVM may be the only option.... Any advice on how to do this? I'm a little stuck with the ProcessBuilder stuff above.
>
edit In future (not this time), Swing related questions should be posted in the [Swing forum|http://forums.sun.com/forum.jspa?forumID=57]
I guess I was thinking this as a process-oriented question (I had already been thinking of the "different JVM" tactic), but the other option was to think of it as a pure-swing problem, like your solution above. Guess I should have just cross-posted -- everyone loves that! ;-)
Edited by: Asbestos on Dec 18, 2008 12:32 PM

I know I can't be the only one!

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