I look up order number but nothing coming up!!
I looked up the order number, checked out as a guest, {removed per forum guidelines}, email is {removed per forum guidelines}. I did not recieve confirmation nor do i know the status of this order number.
Hi jinesolomon,
Thanks for making a purchase with us on BestBuy.com! Ordering online should be quick and easy, and you should have full visibility to the status of the order. When I make a purchase online, I want to know exactly what’s going on with the order. With that said, it sounds like you haven’t received confirmation of your purchase, and I sincerely apologize for this!
I’ve reviewed the provided order number, and I’m happy to inform you that your item has shipped as of this morning. Since you checked out as a guest, the best route for checking the status of your order would be our Order Status page on BestBuy.com which can be found by clicking here. You should also be able to obtain tracking information as well when you pull up your order via this link.
If you haven’t done so, I highly suggest creating an account on BestBuy.com for future purchases. This will allow you quick and easy visibility to the status of your orders, as well as a history of your orders should you ever need to refer back to one.
Please let us know if you have any other questions, and welcome to the forums!
Brian|Senior Social Media Specialist | Best Buy® Corporate
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