I lost all documents for the past year.

I'm on a server at work. Turned on iMac in the morning and Entourage wasn't connected to the exchange server. I put all my desktop docs in a folder and dragged them to the Mdrive. Now they're gone. IT services here is mainly PC, so they tried everything they know and could not locate my docs. Any ideas?

Typically dragging a folder to another volume should simply copy it rather than move it. Which means they should either be on both the Desktop and the network drive or just your Desktop. Otherwise you'll need to restore it from your daily backup.

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So all the bookmarks I've "bookmarked" for the past year are just gone - I have a mac, how do I go back & retrieve everything I've ever bookmarked on Firefox?

So all the bookmarks I've "bookmarked" for the past year are just gone - I don't understand why Firefox just doesn't automatically save every bookmark you make each session & put them in a place so you can organize them ... maybe there's some extra step you can take every session to force firefox to do this - I don't know what that is - but am also a bit aggravated that there has to be an extra step to do this - Internet Explorer just auto saves everything you bookmark, why can't Firefox - I see this as a big disadvantage to Firefox that needs to be made much simpler ... I have a mac, how do I go back & retrieve everything I've ever bookmarked on Firefox?
I think all the details are sufficiently covered in the question (which then in filling out the help form Firefox quite sillily made me shorten so I reposted the whole thing in this comment above - just another unnecessary step, seems to be the Firefox norm)
And btw the articles on lost bookmarks, saving bookmarks, etc. - were not helpful at all. Very not helpful. Almost anti-helpful.
I generally like Firefox & use it all the time, but this one area as to bookmarks is very frustrating & causing me to seriously consider not using Firefox at all & switching back to Internet Explorer or another browser like Google Chrome. What's the point of bookmarking something (which by itself indicates you are wanting to save the site link so you can re-find & re-visit it in the future) if Firefox just auto deletes all your bookmarking everytime it starts up? Just a completely user-unfriendly idea.

A possible cause is a problem with the file places.sqlite that stores the bookmarks and the history.
S*http://kb.mozillazine.org/Bookmarks_history_and_toolbar_buttons_not_working_-_Firefox
*http://kb.mozillazine.org/Lost_bookmarks

If I use Explorer, none of these problems exist. This suddenly happened overnight! I have your newest upgrade and I haven't had any problems for the past year or so....this is weird.

1. only in firefox - flashplayer won't upgrade, endless loop of "add plug-ins" etc.
2. vertical scroll bar flipped from left side to right.
3. crtl ++ to zoom doesn't function.
4. can't load any "personas" when in Google gmail.
If I use Explorer, none of these problems exist. This suddenly happened overnight! I have your newest upgrade and I haven't had any problems for the past year or so....this is weird.
== This happened ==
Every time Firefox opened
== Monday 6/14

Your above posted list of installed plugins doesn't show the Flash plugin for Firefox.
See [[Managing the Flash plugin]] and [[Installing the Flash plugin]]

Users logged in after 8 and before 6 for the past year

Hi
I have been asked by audit to provide a list of users who have logged into ECC6 between 20:00 and before 06:00 within the past year, is there a way to get this information?
Your help would be appreciated.
Thanks
Julian

Hi,
You get this information from tcode- SM20 (Security Audit log) by selecting the audit classes for dialog/RFC logon and required date-time ranges. For activating Security log, audit filters need to be activated first via SM19.
Thanks
Sandipan
Edited by: Sandipan Choudhury on Mar 3, 2011 5:26 PM

Have suddenly lost incoming messages for the past two years

Brought up a message that claimed to be from Verizon that began "in answer to your request..." I made no request. In an effort to find out details, I permitted remote content that Norton had blocked. This only produced an ad for free wi-fi. So I went back to my message list - only to find out that the most recent message was dated 2012. I don't delete many of my messages, so a flock of them are missing. What happened and how can I get them back?

Check if Norton has quarantined your Inbox.
It isn't a good idea to let your antivirus s/w scan your profile folder for exactly this reason. If Norton has messed with your Inbox your missing messages are possibly lost. Do you have a backup?
You can try to recover your Inbox:
http://kb.mozillazine.org/Thunderbird_:_FAQs_:_Anti-virus_Software#Recovering_a_quarantined_Inbox
Accumulating messages in Inbox isn't a good idea either.
http://kb.mozillazine.org/Keep_it_working_-_Thunderbird

IPod Touch No Longer Sees Home Network - Has Been Fine For The Past Year!

Tried to connect my ipod to the internet this morning and it connected fine, then the signal dropped out and back in again.
It did the hokey cokey for a while before dissconnecting all together, now it wont even see the SSID of my network.
Ive tried reseting the network settings, reseting the ipod, inputting the nework info manualy and deleting recently downloaded apps.
I went through all the info on the apple website and followed the instructions etc.
I havnt changed anything on my router or ipod and all my other devices connect fine (2nd ipod touch, laptop etc).
On a couple of occasions it has seen my network and ive managed to connect only for it to dissapear again seconds later!
Reset my router (Netgear DG834g) and disabled the security, it saw the network so I selected it and the 'tick' came up by its name but the iPod wasnt assigned an IP or DNS etc then it said 'cannot connect to network (network name)'.
Now on a couple of occasions the ipod has lost its mac address and had no wi-fi options what so ever!
Any help would be appreciated.

Exactly the same issue for me, this is a replacement iPod I got 3 days ago due to a battery issue.. it has been working perfectly since I got the replacement iPod touch, but now, it picks up no networks at all even though there are at least 4 nearby which it used to pickup.. If I take my iPod right next to the router I get a single bar signal but get the "could not connect to the internet" error and the network is disconnected. I am taking my iPod to the nearest Apple store tomorrow. It's an iPod touch 1g 8GB by the way..
EDIT: And I have tried it on 3 different networks, at college and at home and doesn't pick up any of them, so I highly doubt it's a router issue..
Message was edited by: NebKiwi

Nothing happens when I click on the friefox icon this morning. I have been using it successfully for the past year or so until now. I am worried about uninstalling and reinstalling because i desperatly don't want to lose my bookmarks. Please help!?

Firefox seems unresponsive today and I can't open a webpage (I'm using explorer to write this). I have followed the advice on the trouble shoot page and nothing has helped or applied to my problem. If I uninstall (to reinstall) I do not want to lose the bookmarks I have built up. I am using windows 7 on a Dell laptop.

'''I have also been having a problem I thought it was me or my computer'''as I am not really that good with my computer ,Also there are pages that I try to go to hat says pages busy or moved can not connect,but I can from explorer.

I have an iphone 2g unlocked for tmobile. For the past 2 years it has worked fine then out of no where I get this message "your selected cellular network is no longer available" and the service cuts in and out all day. It can't find tmobile on my phone?

I have an iphone 2g unlocked for tmobile. For the past 2 years it has worked fine then out of no where I get this message "your selected cellular network is no longer available" and the service cuts in and out all day. It can't find tmobile on my phone for some reason but for 2 years previous it could no problem? tmobile says it is a problem with my phone and not their service.
Any ideas what to do?

I would just explain that this just started happening, that nothing has changed on the phone, that it is an original iPhone and I wondered if they are implementing a change in coverage with their Edge network in my area.
If you restore your phone, you will be given an option to back up your phone at the beginning of the process (see step 6 here: http://support.apple.com/kb/HT1414). You will be given the option to restore to that backup at the end of the restore process. Your messages are stored in the backup so restoring to the backup will return the messages to your phone. Be sure to import your photos and videos to your computer (see http://support.apple.com/kb/HT4083) and back up your contacts somewhere before restoring your phone as these sometimesget lost in the restore process.

I have lost all the notes I have taken for the past several months.

I have lost all the notes I have taken for the past several months. There one day, gone the next. I didn't sync between this or remove any email accounts.
I have reset my iPhones and made sure all notes accounts are being displayed and active.
Is there anything I can do to recover these notes?
Thanks in advance for any help.

If you did not make any backups your notes are gone. Lesson learned.

ITunes library has lost the past year's worth of content, but the files are still in the directory

Help! How do I restore the past 11.5 months' worth of content to my iTunes library?
Well this is weird. Suddenly my iTunes library has lost everything added since late January 2014 - almost a year's worth of content. Podcasts, audiobooks, iTunes purchases, MP3s bought elsewhere and imported, movies, TV shows - all gone. Apps added in the past year also seem to be gone, although apps acquired before then have the most current update. As far as I can tell, all of that content is in the file directory structure - it's just not in the iTunes library system.
Curiously, the "last played" data all seems current, except that many of the more recently played songs have gone missing; tracks that were modified in the past year, but were added in 2013 or before, are still listed as being modified in 2014. Anything changed in the past year remains changed; but anything added in the past year simply isn't there.
I have no idea what caused this. Earlier today iTunes crashed for random reasons, but that happens every week or two anyway; and for that matter this issue could have developed a couple of days ago, and I just didn't notice it. (I'm sure it can't be older than that - I would have noticed.)
I've got good Time Machine backups, but I'm not sure how to go about restoring this - I suspect that this help page tells me the steps I need to take, but I'd like to have some confirmation before going through those steps. (And that procedure doesn't involve Time Machine anyway, right?)
Theoretically I suppose I could also go through my directory and add the files to iTunes, one by one, but it would be extraordinarily complicated to figure out what needed to be added. I'd also like to get back all the metadata - played, unplayed, play count, last played, and so on.
Restoring the files from Time Machine doesn't seem to make sense to me, because the files aren't actually missing. Would restoring an iTunes Library.itl file help at all?
Thanks in advance!

Hm ... I guess I can't edit the post above. Anyway, I seem to have solved it by ...
Quitting iTunes.
Going into Home / Music / iTunes, and renaming the file "iTunes Library.itl" to "iTunes Library (corrupt).itl".
Entering Time Machine, and restoring the "iTunes Library.itl" file from a few days ago. I went back two days, which seemed far enough back to be "before" the problem but not far enough back to have trouble with recent acquisitions.
Re-opening iTunes - and everything seemed to be back in order.
So that's fine for now. We'll see if the solution is stable.
Very, very tentative assignment of blame: I believe iTunes crashed earlier today after I'd synced photos from my iPhone to iPhoto, and then iTunes crashed while iPhoto was closing (and taking its sweet time doing so). If that was indeed the case, that's at least the second time in the past couple of months that trying to sync iPhone photos to iPhoto has caused me significant problems. (The last time led to 80% of my iPhone suddenly being occupied by "Other", and a full restore of the darn thing.)

Hi, I've used four different Groups when emailing for the past few years, and suddenly they have stopped working. I've tried creating new Groups but that doesn't work either. I haven't changed or done anything different and it is driving me mad......

Hi, I've used four different Groups when emailing for the past few years, and suddenly they have stopped working. I've tried creating new Groups but that doesn't work either. I haven't changed or done anything different and it is driving me mad......can anyone help, please?!

Thanks for that information!
I'm sure I will be calling AppleCare, but the problem is, they charge for the phone calls don't they? Because I don't have money to be spending to be on the phone with a support service.
In other things, it seemed like the only time my MacBook was working was when I had Snow Leopard without the 10.6.8 update download that was supposed to be done to prepare for OS X Lion.
When I look at the information of my HD it says that I have 10.6.8 but that was the install that it claimed to have failed and caused me to restart resulting in all of the repeated problems.
Also, because my computer is currently down, and I've lost all files how would that effect the use of my iPhone? Because if it doesn't get fixed by the time OS 5 is released, how would I be able to upgrade?!

So for the past two years I've shared an iTunes with my sisters. This year i want to take my iPhone off, but keep my music. How do I do this?

So, for the past two years I've shared an account with my sisters. This year I got my own laptop and I want to take my device off that iTunes, but still keep the music I bought. How do I do this?

You should be regularly importing your photos on your device to your computer. That is where all of your photos should be permanently stored. What is on your device is selected when you do a sync to iTunes. Once you select your device, you click on the Photos tab, and select which photos, albums or events you want specifically downloaded to your phone. If they have all been backed up to your computer, then you will be able to select whichever ones you want on your new device.
Contacts would be backed up as a part of the backup process to iTunes. Here is a support article with specific information about what is backed up:
http://support.apple.com/kb/HT4946
Cheers,
GB

I used "my documents" for the profile folder, I removed the profile and firefox asked if i want to remove its file, and it took ALL my file except a few, all my photographs etc, are these now unrecoverable? as they are not in the recycle bin

I used "my documents" for the profile folder, I removed the profile and firefox asked if i want to remove its file, and it took ALL my file except a few, all my photographs etc, are these now unrecoverable? as they are not in the recycle bin
disaster, thanks firefox 1 year of photos lost

Thanks for the obvious question. I mean it. The very same thought came to me this morning and, sure enough, I had booted into another drive--my old one that, of course, had the old desktop, etc.
It didn't dawn on me that this was the case since I hadn't set it as a boot drive but I guess in the course of all the restarts I did, it got switched.
I'm back to normal again.

Macbook Pro's Wifi only works at my house, it has been working perfectly fine everywhere for the past 2 years

Hi there,
I have a 13-in Macbook Pro, 2.4 GHz Intel Core i5, Mac OS X Lion 10.7.5.
My wifi only works at my house. it has been fine for the past 2 years everywhere else, but now the wifi says its connected, but the internet doesnt work.
I have already tried a number of things to resolve this as it has been happening the past 2 months by looking on here and some have worked, but I can't seem to get anything to work anymore.
When I run the Network Diagnostics the Network Status is the following:
wifi- Green
Wifi-settings- Green
Network Settings- Red
ISP-Red
Internet Server-Red
I am home right now so the internet is working fine, but seeing as I use my macbook for school and work, I need it to work everywhere.
Thanks!

jcupat,
when you ran the Network Diagnostics above, was that run from home, or was it run away from home?
If it was away from home, do you get all green lights when you run it at home, or does it work properly despite not all of the lights being green?
Does your school or work allow anyone’s computer to connect wirelessly, or do these sites require whitelisting of some sort to permit a computer to use their respective networks?

I have had my iMac in storage for the past 3 years. Now I want to get on my computer but can't but am unable to. I'm very frustrated as to what to do. Please help.

I have had my iMac in storage for the past three years. Now that I finally have it unpacked I want to get on it but am unable to due to the fact I can not remember my username and password for this computer. It runs OS 10.4 Tiger. Nowhere have I been able to find where i wrote this info down. Need help.

Get the Mac to set up an additional administrative account. You can then change the password on your old account.
Start with your computer power off. Hold down command-s. Power on your computer.
Type in the following:
The first two commands will depend on your release of Mac OS X. Look at what is typed out in the console to determine the exact format.
# Type the follow two instructions to access the startup disk in read/write. Press return after each command.
# in case of partial success repeat this command until errors go away.
/sbin/fsck -fy
/sbin/mount -uw /
cd /var/db
pwd
#List all files. The l is a lower case L.
ls -a
#The move command acts as a rename command in this format.
mv -i .applesetupdone .applesetupdone.old
# reboot your mac
shutdown -r now
Once you've done that the computer reboots and it's like the first time you used the machine. Your old accounts are all safe. From there you just change all other account passwords in the account preferences!!
Limnos adds detailed explainations:
http://discussions.apple.com/message.jspa?messageID=8441597#8441597
The above the idea came from a post by JoseAranda at September 9, 2006 3:48 AM
http://www.askdavetaylor.com/how_do_i_reset_my_mac_os_x_admin_root_password.html
You will need to scroll down to see this post. Search for applesetupdone
This method is mentioned in an apple support page without giving an explanation.
Once you have a new administrative account, you can change the password of your old administrative account
blue apple > System Preferences > Accounts

I lost all documents for the past year.

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