I lost my iphone so i bought another one,i found my other iphone and decided to sell it and keep the new one,the person i sold it to cannot download anything,she has created a password and id,so how do i help her
i lost my iphone recently and had to buy a new one,i just found my other iphone and decided to sell it and keep my new one,the person i sold it to has registered on itunes but every time she tries to download anything my id still comes up and she cant download how do i help her
On the phone go to Settings/General/Reset - Erase all content and settings. Then set it up as a new phone.
Similar Messages
-
what should i do please someone help me, I live in UK so how much will it cost to get a screen replacement or will they just replace my phone? but its just my screen so yeah please help. its in a bag of rice and it works fine only the screen is not doing anything and when i press on the screen i see like a white ish blob. will my phone die out or will it just be normal but the screen not functioning
The damage has been done then
Take it to Apple and pay for a replacement
Here in the States a replacement cost $229
Allan -
I am using Adobe Creative Cloud, I go into Apps and I get the error message undefined. I cannot download anything. I try to refresh application, nothing. I can even see what I downloaded previously. I am using windows 7, 64 bit.
This worked fine for me for until this morning.I am on an hp experiencing a similar issue e.g., Creative cloud download error 'undefined'. On an hp. screengrab attached.
-
I have another account that i can't delete off my phone because lost my recovery key and password. How do i get rid of this account? it will not let me turn off find my iphone and delete account. Can anyone help?
Hello aweirandyski.1975,
Thanks for using Apple Support Communities.
From what you're describing appears to be Activation Lock, a security measure provided by Apple that makes it harder for people to use a lost or stolen device. You will need to enter the password for the Apple ID the device is prompting you for.
iCloud: Activation Lock
http://support.apple.com/kb/PH13695
Take care,
Alex H. -
I lost my iPhone and I believe someone has found it but hasn't returned it I never turned on the find my iPhone is there anything else I can do to find it? The reason I believe some has it Is because of my pictures on my iPad they took pictures and must have uploaded them cause I now have pictures of kids. What can I do.. I do not know these kids
Without Find My iPhone turned on, there is not a lot you can do. Sounds like you didn't have a Lock Screen lock on either. Thre is nothing to prevent the thief from using it. They will not be able to resotre it, and if they try, it will then lock them out with an Activation Lock that will completely disable the device.
You need to report it to the police, change your Apple/iCloud/iTunes password, and contact your carrier to suspend servce to the device.
Sorry about your troubles,
GB -
I have lost my Iphone and never activated my Icloud on my phone. Is there anyway of locating it whereabouts??? Also Who ever has my phone has downloaded find my phone. Is there anyway Apple can find out the address that was downloaded from??
Unfortuantely, you can only track the phone if you had set up iCloud and enabled Find My iPhone on it before it was lost or stolen. I don't believe there is anything that Apple can do to locate your phone either.
-
My iPhone was set up by a friend and she put her email address in and I do not have her password and can not get into my phone to download anything now...what can I do ? Thanks in advance
As explained here, have your friend turn off Find My iPhone (iPad).
http://support.apple.com/kb/HT5818
Hand her the iPad so she can do that.
Then do Settings > General > Reset > Erase all content and settings and start over with a brand new iPad (as if it just came out of the box). -
I lost my iphone 5 without signing out my account but I have bought another one. How can I make sure that the person in possesion of the phone is not using my account to make purchases? ?
Thanks for your prompt response... will changing my password also stop the authomatic download of my new applications and music from downloading to the stolen phone?
-
I lost my iPhone and so put it on lost mode. There I changed the password. Found it yesterday but was unable to unlock it. It is set on my apple id and everything.
Find My iPhone only keeps a history of locations after you put it in lost mode. It also has to be online to provide an updated location.
-
i lost my iphone and now icloud dosent download the photos !!! how can i get my photos in another way ??
You will need to get another phone to restore from you icloud backup http://support.apple.com/kb/HT4859
FAQ photo stream http://support.apple.com/kb/HT4486 -
I gave my Mom an iPad. She has created an Apple ID (twice) and forgotten her pass code. She has now been locked out and told her "iPhone is disabled". How do I help her? We are 2 provinces away from each other!
She is 75 and frustrated! How do I walk her through this?
DianeLocked Out, Forgot Lock or Restrictions Passcode, or Need to Restore Your Device: Several Alternative Solutions
1. iOS- Forgotten passcode or device disabled after entering wrong passcode
2. iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
3. Restoring iPod touch after forgotten passcode
4. What to Do If You've Forgotten Your iPhone's Passcode
5. iOS- Understanding passcodes
6. iTunes 10 for Mac- Update and restore software on iPod, iPhone, or iPad
7. iOS - Unable to update or restore
Forgotten Restrictions Passcode Help
iPad,iPod,iPod Touch Recovery Mode
You will need to restore your device as New to remove a Restrictions passcode. Go through the normal process to restore your device, but when you see the options to restore as New or from a backup, be sure to choose New.
You can restore from a backup if you have one from BEFORE you set the restrictions passcode.
Also, see iTunes- Restoring iOS software. -
heey guys whats up listen i have a problem i lost my iphone and it has all my pic's and some information that i really really need it what should i do .... is there any way that i can get back the i phone ??? please help me
You can look for it.
If you find it, you will have it back.
If you had find my iphone activated on the iphone BEFORE it was lost, then you may be able to track it. -
Lost my iphone and located it on the map, using the find a phone app. The second I had the location the phone went offline. Apparently, whoever has it knows how to disable the find a phone feature. Do I have any alternatives? Can AT&T or the police track the phone?
ATT won't unless they are asked to do so by the police and unless a major crime is involved, the police won't request this just for a stolen phone.
If the iPhone is running iOS 6, sounds like you didn't have the passcode lock feature enabled. Nothing prevents someone from powering the iPhone off and the same for removing the SIM card. -
I have lost my iPhone and it has stated that it is offline. I received an email that stated it went online and activated play a sound and lost mode. So I went into iPhone app and it says offline. Is there any way to find ?
Not unless it goes back online. If it was stolen it may have been restored, in which case it will never appear again in Find My iPhone.
-
i lost my iphone and had it backed up to icloud and photo stream but i never plugged it into a computer since i had set up photo stream. is there a way to login to any mac device to view my photos or anything?
Welcome to the Apple Community.
Yes you should be able to log into iCloud on a Mac from system preferences > iCloud and set up photostream to download any photos that are there. You should also be able to use your iCloud back up to restore any replacement phone to reflect the phone you lost.
Maybe you are looking for
-
I am having an issue with mail.app on ML. The first launch worked fine but the app hung on finding conversations. Now when I launch the app it will just hang until I force quit. Any ideas?
-
My sound is working but not my
ok i just bought a new soundblaster Li've! 24-bit and i got the sound working but my microphone doesnt work... what the hak? im 50% positi've that its in the right jack, and i also disabled onboard sound on my BIOS and in my creative surround mixer a
-
hi, In delivery PGI one accounting document is created & in billing one accounting document is created.So what is the difference between them. Thanks, Pintoo.
-
Team shopping cart functionality in SRM 7.0
Dear Experts, Could you please help me to understand how team shopping cart is different from shopping cart created by individual requestor? I have checked some existing team shopping cart in our test system. The only difference I observed is that in
-
Importing jpegs from file to Iphoto 09 under SL 10.6.1 4 GB memory
First time use of Iphoto after install. Attempted to import 980 3.3Mb images from file. Beachball starts when 600 images are reached. Tried deleting library and repeated same result. Tried three times. Deleted Ilibrary and created a new folder and mo