I love/hate my new iphone

The phone is awesome but i have some things I am not happy with.
1. THE VOLUME its weak. People say its fine others say its not. Trying going 75 mpg down a highway in a 93 Jimmy! My old phone was loud enough its rough with this one.
2. I scratched my screen! Not apples fault, I just don't know how it happened. I swear i was careful with it, i think my cat got jealous and took a bite on it or something haha.
3. The battery life is so short, mine seems like it would do about 36 hours, day and a half before dieing.
Other then that is awesome, flash would be nice, so would custom ringtones but I'm sure those are on the way.
You think theres a way for apple to make the volume louder on the phones? through software?

I do hope Apple can improve the volume via a software update. Not sure about this.
I have no problem with my volume. In fact people have been telling me how crystal clear i sound.
WOW! You scratched the screen? you know how difficult that is? Have you seen that PC mag video where they try to scratch, drop and damage the iPhone? It passed with flying colors!
Your cat must have done a real number on it.
If you're battery is draining, do you shut off WiFi, bluetooth and the Wifi "Ask to join network" settings?
Shutting them off when not in use will give you a nice long battery charge. It's widely known that wifi, bluetooth will drain your battery quick.
It's best to shut them off when not in use.
The same goes for email. If you have it set to check for email every 15 min or so, that's probably going to drain your battery...not as quickly as WiFi, but it will.

Similar Messages

Not in love w/ the new iPhone 3G & thinking of returning it. Anyone else?

Here is my narrative of the iPhone 3G 16gb White… This is focuses on the negative aspects of the phone I have experienced in 24 hours of owning it… I am debating to Return it. Wonder if anyone else has had similar issues or thoughts…
Disclaimer:
I have had a lot of phones w/ different carriers - the majority being PDA style phones. For the most part the 1st generation iPhone has been fantastic. Realistically every phone is going to have its issues/quarks and not be perfect. But Apple did a good job w/ the iPhone 1st generation (at least in my opinion) and so I am more than eager to see their “improved” version and reward them w/ my continued loyalty.
Background:
With that said… I walked into an AT&T store and willingly renewed my contract for another 2-yrs. Coming from Verizon after many years – this is quite a sacrifice (AT&T is horrible). When buying the phone from AT&T store I had to go through strict scrutiny to make the purchase (i.e. I had to prove I was the primary account holder, have a credit card, have a driver’s license with picture, and confirm my SS#). In addition, since it was backordered I had to pay in advance w/ knowledge if I were to decide now to return it (even before receiving it) that I would be subject to a 10% restocking fee. So fast forward 7 days of waiting and I finally got the call to pick up the phone…
*Negative Issues:*
1)While walking in the sun w/ the phone “off” (standby mode)… the sun really exposed the screen LCD traits… I am not sure how to explain this… but you can see the outline of the LCD which is dark, a lighter colored perimeter about .5mm thick around the screen that was lighter colored and inactive when on, and even can clearly see the 3 sensors on the top of the black border near the ear speaker… I don’t recall the 1st iPhone looking like this at all. It looks cheap as a result.
2)Going with what I said before, now I can’t get my eyes off the .5mm thick dead border of screen that is obvious around the iPhone… its distracting and not sure why Apple left it around the screen and did not hide it or put it under the real black border of the phone.
3)Going with the above again, this iPhone is slightly wider than the previous iPhone and has a bigger black border. In essence it makes the screen look smaller when compared to the previous iPhone – although I doubt it is the actual case but rather just an optical illusion.
4)They say the plastic backing made for better grip, feel, and supposed better reception. I however don’t necessarily like the feel, its slightly wider size, and the rounded edges make its feel odd/awkward. However, perhaps I am just too use to the older iPhone and it will take some time.
5)After fully charging the iPhone, I went to a friend’s house (45mins away)… went to eat (90mins)… then to see a movie – Batman (maybe 180mins)… at this point I still had never made an actual call from the iPhone yet and sent (4) texts and did some limited playing around on the web/email and etc… (Remember I had the iPhone 1st generation so I know enough to turn Bluetooth off, WiFi off, even Push off, kept fetch on every 15mins)… so anyway… the iPhone had been on standby majority of time (I even made sure to return to home screen to stop anything from running in background) and the phone was at about 30% battery life. I checked my email for 1 minute and the I got the warning that 20% battery was remaining!
6)Upon careful look at the iPhone I noticed that I had a dead pixel on the upper right of the phone - must have been there but just noticed it now (below the battery icon and to the right of the top icon).This is not unusual I guess in manufacturing and I have complete faith Apple will swap it out for a new iPhone… no big deal… just inconvenient.
7)While home I charged the iPhone again for several hours to full charge. Still have never made a phone call on it. For about 40mins I played around w/ the menus and features… played with a few applications feature (i.e. facebook, AIM, myspace)… went on the web… looked at the GPS map feature… went back to home screen then put the phone in Standby mode… Watched TV for a few hours… looked back at phone to see the batter was 50% dead? Played with phone for 10 mins with music/photo/etc features – put it back to standby mode and watched more TV for 1 hr than looked at the phone to see it at 30% battery level. I fell asleep for a few hours and woke up to see the iPhone had died.
8)One thing I must point out… that throughout my narration/events above… whenever the phone was in standby mode I noticed it was warm to touch. It was not too hot to burn and be unable to use… but noticeably warm as if it were overheating? I thought standby was supposed turn the iPhone basically off (at least a very low power consumption level).
9)Another thing I noticed – perhaps it’s just me… but the screen seems to smudge a lot more – if not easier. The other screen was not perfect but the smudging was manageable. This leads me to believe that there is something different with this screen. Perhaps a different material or so… just something doesn’t seem the same.
10)I have had to fully charge the phone 3 times in 24hours and still have yet to make a single phone call. It would seem that just simply roaming on the 3G network is killing the battery life. Many 3rd party applications also drain the battery. For whatever reason something is running in the background that Apple has designed (maybe just the nature of 3G) that keeps it running even in standby.
*Apple Customer Service told me the following:*
1)If I return the phone for any reason (even if it is defective and etc) I will have to bay 10% restocking fee.
2)The iPhone running on 3G severely limits the phones use… they state it runs 50% less than the 1st generation of iPhone… so 5hrs talk time at most and that they recommend to people to turn off 3G and keep it in Edge. Even in Edge mode –they say the 1st generation iPhone lasts longer.
3)They tell me the weather is another feature that affects the phone – if it’s a hot day than it will be less battery life???
4)They say there has been many reports of iPhone running hot – but it’s a result of the 3G and normal…
5)They say a huge majority of the iPhones 3G have dead pixels and hardware issues...
6)I can swap out the iPhone for a new one under warranty (especially for the dead pixel)… but this will probably make it impossible for me to return to AT&T since the serial numbers would be different… so I would have to live w/ the iPhone 3G at that point...
Summary:
I am starting to think the iPhone 1st generation wasn't that bad after all. Perhaps I should just wait till much later or possible software improvements before taking advantage of an upgrade... I can always repurchase it later. Overall I am very disappointed by this whole experience due to my high expectations.

I agree... I am trying not to whine... but be helpful to others if they experience the same while get input before I make the decision to return (which I am leaning towards)… It’s still a great phone – but I expected something different. I also have been coming the internet and forums to see what other people think as well to make sure I am not being oversensitive about it. $300 for a 16gb is not buyers remorse kicking in… it’s just I am not sure if I see much of a difference from my perfectly good (8month old) iPhone 1st generation…
But yes… if all iPhone 3G were problematic it would be in the news… so I err on the side that I may be a unique situation or simply did not make a well informed decision when going to 3G.
Still… the idea of turning 3G off to get a full day of use out of an iPhone… even moderate use that most of us would expect w/o charging midway or multiple times is a bit much to swallow.
I don’t want to bash and just looking for peoples reaction. I still really like Apple and the iPhone in general.

What is the name of the song (made for love, with the new iPhone 5 on tv who sings it?

HI WHO SINGS THE SONG THATS ON TV WITH THE COMMERICALS FOR THE NEW IPHONE 5 ,
I HEARD SOME OF THE WORDS, (IT'S MADE FOR LOVE_) BUT WHO SINGS IT ? AND WHAT'S THE FULL NAME OF THE SONG?

Please turn off your caps lock and stop SHOUTING at us. How is this a tech support issue?
Did you try using the Shazam app to identify the song?

HT4946 Yesterday I brought home my new iPhone 5! Love it. Backup-Restore problem

Yesterday I brought home my new iPhone 5! Love it. Problem is I cannot put the stored information, that I backed up on iTunes from my iPhone 4S, onto the iPhone 5. I continue to get a message that the file is corrupt, or won't sync with the new device.
I have a MacBook Pro OS 10.8.2. I have tried to open the back up file through the Library, etc with no success. There is important information I do not want to lose on that backup. A clerk where I purchased the phone told me it would be easy to just back up the 4S, and then plug the 5 in and all would be well. Perhaps clerk mistaken?
Can I somehow open the backup on my computer?
Is there another way to sync the info to my new phone? I'd prefer not to open an iCloud account.
Thank you so much for any advice!
God Bless you!

Have you tried restarting the computer and the phone.?

I just switched from a blackberry to a new iPhone 5 S - I would love to be able to add my address book to the new iPhone. How do I do this easily without having to manually add each no.?

I just switched from a blackberry to a new iPhone 5 S - I would love to be able to add my address book to the new iPhone. How do I do this easily without having to manually add each no.

Unless your carrier doesn't have the required SIM card size, you can get a new SIM card from your carrier. There is usually no charge for this.
If you don't have an Apple iCloud account or if you do being accessed on the iPhone with contacts turned off for over the air syncing, you should be able to transfer contacts from the Address Book app on your Mac via the iTunes sync process. This is selected under the Info tab for your iPhone sync preferences with iTunes followed by a sync.
If you have an iCloud account, you can sync contacts over the air with the Address Book on your Mac. After confirming your contacts are available with your iCloud online address book - checked by logging in with your iCloud account using a browser on your Mac, you can then turn Contacts on for over the air syncing with your iCloud account settings on your iPhone and your contacts will then be available there and kept synced automatically over the air between your iPhone address book, your iCloud online address book, and the Address Book on your Mac without having to sync with iTunes for this.

I hate the new Apple Map. The directions are confusing. How do I get google maps back on my iPad and iPhone?

I hate the New Apple Map. The directions are confusing and do not continue by pressing 'next.' How do I get Google Maps back to my iPad and iPhone? Thank you.

Start Safari
Enter the URL: http://maps.google.com/#bmb=1
tap "Go"
Now that you have Google Maps up on Safari, tap the bottom center icon (box with arrow pointing to the right).
Select "Add to Home Screen".
You will now have a Google Maps icon on your iPhone/iPad/iPod Touch that will take you to Google maps.
There are other map services available. MapQuest, Waze, NavFree, OffMaps, etc...

Hello I just broke my iphone 4s bacause I dropped it on ny tile floor I also have apple care but I heard that the apple store is not selling them where I live so what are my possibilities on getting a new iphone because I love my iphone 4s!?

Hello

That was money to they would give to me on a gift card towards the purchase of a new iPhone. The price of the new phone depends on whether you are eligible for an upgrade.
It has nothing to do with AppleCare and they will not upgrade you through AppleCare. You would need to get your iPhone repaired then have them inspect the repaired phone, make you an offer and give you a gift card. You also must use the gift card towards an iPhone and sign a contract when you get the new iPhone.

My new iPhone 4 doesn't work at all

You are definitely not alone with your issues. I'm on my second iPhone 4 unit, and am still having the same problems. I've had proximity sensor insanity, battery draining after 8 hours of stand-by (NO USE, just sleeping) to the point that my phone goes into a coma and has to be plugged in to be revived, the grip of death dropping calls....
But the single most irritating and infuriating problem is the signal strength/reception fluctuation. I share a house with two iPhone 3Gs users, and I had an original silverback iphone until July 2010. They all work fantastically well with no issues when I'm at home (where I am just about 24/7, since I work from home). *_My new iPhone 4 doesn't work at all.*_. Signal strength is all over the place. I did a test where I sat watching the bars showing signal strength for five minutes. In that time, I saw it switch from E (edge?) with full bars to 3G with full bars to 3G with 1 bar to 2 bars to 4 bars to 1 bar to "Searching." Then back to 3G, with degradation of bars from 3 to none, then E network appears again, this time with full strength. This all with the phone sitting on a table, not being touched by human hands.
It seems that my iPhone is constantly switching actual physical networks, and as a result signal strength is all over the place from one 30 second period of time to the next. This drains the battery like crazy, and means that all incoming calls go to voicemail--usually without my phone ever ringing.
The 3G phones in my house work great. The 1st G iPhone I have had since the week it came out worked great (though its battery doesn't hold much of a charge anymore, after three years). On my new IP4, games are awesome. The videos and photos are amazingly clear and high quality, and editing on the phone is out of sight. iPhone Apps rule. MobileMe syncs my contacts quickly and easy. The only thing I love more than the iP4 features is my iPad--it rocks.
Everything works on my IP4 at home BUT THE ACTUAL TELEPHONE FUNCTIONS. This is unacceptable. In late August, after two weeks in which I had 4 minutes of phone use, the nice folks at the Apple store switched me to a new phone, no questions asked. The phone worked so much better, I could send texts and place calls most of the time (this was now the first part of September)...except that now that I was using my IP4 to make phone calls, I started having a problem with the proximity sensor during those calls. I'd be talking and my cheek would mute the phone, turn on speaker, open contacts and edit info (with gobbledygook), and of course, hang up on people.
So around Sept. 18 I was told by Apple phone support to update to iOS 4.2, restore as new, and do two complete power up and drain down cycles. This would fix the proximity sensor and any other issues.
Well, I would love to see if iOS 4.2 actually did fix the PS, but I can't get the signal strength to stabilize long enough to have an actual phone conversation. I'm back to watching the signal strength go up and down at random (with me touching/holding it carefully to avoid grip of death, and also when I leave phone on the table with screen lock off --no touching). It is back to switching between E network and 3G and varying strengths of wi-fi from my home network. This eats up battery from 100% to low enough to turn off in under 10 hours of standby (usually 6-7). Essentially, my IP4 is back to being unusable as a phone.
So I did another long, involved call to Apple tech support on 9/18. They tell me that I have to turn off wi-fi, turn off 3G, turn off push/fetch and notifications, shut all apps (no multi-tasking) and do everything but switch my phone to airplane mode--and see if the battery holds up for 24 hours in standby. If that didn't work, I should restore from new, but not load any contacts or network or data or anything--just leave it as it would be out of the box new.
As a test, I turned everything off as advised: 3G, wi-fi, push, etc. Now my battery life is back to normal, where I can have the IP4 on stand-by for up to two full days before needing a recharge. Fabulous. BUT IT'S NOT A SMART PHONE if I have to turn off 3G, turn off wireless, and not use email push and so forth.
I'm so frustrated I could scream. I'm quickly coming to the conclusion that there is a significant flaw in the new iPhone. Or perhaps it is just an issue for iPhone 4 users in areas where the signal strength is marginal, or where there are two types of overlapping network coverage (E and 3G in my case). I know that the networks themselves are in good condition--though I'm in a semi-rural area, the state capital is 4 miles away, and I know they have a new tower and good coverage for the politicians and power brokers around town. The phone coverage area I live in has Edge network in the south part of the network area and 3G in the north part, which is the state capital. I'm right in between. Could this be the problem? AT&T says no, it's Apple's fault.
Message was edited by: HighSierra

So what to do besides complain? Troubleshoot?
I just wonder if all of us who have had chronic signal strength and "Searching for network" issues that totally drain the battery might have something in common, despite being all over the world? I'm using wi-fi 95% of the time, and live in a semi-rural area with overlapping networks run by same carrier. Apple folks hinted that maybe in my area the network usage is nearing capacity (resulting in getting kicked off of 3G and down to E as new calls are placed that strain capacity). They also hinted there could be interference from mountains or other objects. But here's the thing--3G phones work fine, and my IP4 works fine when I'm away from home, usually in the capital city on strong 3G network. (When I say "works fine I mean the signal is good and calls go through, I haven't tested battery drain away from home yet).
I have to conclude that the problem is the IP4 itself--something about the hardware or the software (namely, the way it connects to the phone network) is horribly wrong. Other folks who live in urban areas or with strong networks that (likely) aren't over-utilized don't seem to have this issue. After reading through these pages, it also seems the wi-fi may be a major culprit in draining the battery and in varying signal strength (this is from Apple phone support, which said that varying signal strength and the constant pinging off the home wi-fi is creating a "power struggle" and keeping the phone constantly looking for the best connection option). Mind you, 3G iphones on the same home network have no problems whatsoever.
So while I'm not a technical expert, it seems like the problem HAS to lie in the differences in the way the IP4 connects to the cellular and/or wi-fi network. And since the connection/signal strength problem was "resolved" on my replacement phone, but then "broken" again by the software update of iOS 4.2, I'm leaning toward this being a software issue. I've offered to help Apple troubleshoot, and I'm trying to be patient--because the IP4 is a work of art and I've never had an issue with an Apple product before. But all they want me to do is restore, restore, reload, restore, and then drive 1 hour to the nearest Apple store (in Reno, NV) and get a new phone...and start the whole process over again. I don't have time for this, I need my phone back.
I'm this close to trading in my beautiful but flawed IP4 for a 3G. Maybe I should just get a new battery for my original iPhone from 2007?
I understand that Apple can't test for every possible variable of use all over the world, but they don't even seem to acknowledge that they have a problem with the IP4 that will not be resolved by replacing it with a new unit. They want me to believe it's a fluke, or it's just me...but I've been combing these threads and see a lot of people reporting the same issues I am--battery drain and wildly fluctuating signal strength issues, wi-fi problems, and dropped calls. Can't someone get on this? Because otherwise Apple is going to have to admit that their IP4 is not a good solution for people who live in areas of less than perfect signal strength or use wifi or whatever demonic combo I have in my home/work setting.
Or people will have to do what I have done--if you who want the cool IP4 non-phone features, you will have to dumb down your IP4 in order to have it be even moderately useful as *a phone.* For $599 I expected better.
My (temporary) workaround?
To spare the battery:
*Turn off wi-fi (which *****, because now I have to burn minutes when I'm at work using the email, downloads, safari, etc--and it's E network, so it's SLLOOOOOOOW)
*turn off push and fetch, have mail get new messages manually
*turn off data roaming
To keep the signal somewhat stable (making it easier to complete calls and spare battery)
*Turn off 3G (this leaves me on E network--fabulous, I had that with my 3 year old iPhone)
*grip IP4 between two fingers placed at the top of the phone, away from death zone. Tough for us lefty phone users.
*pray the free bumper will a) come soon and b) help. I'm not optimistic.
To keep proximity sensor from going nuts and dropping calls, muting, turning on speaker etc:
*use headset or bluetooth (unless you are also having one of the known bluetooth issues!)
*keep phone pressed to one ear and don't move it a millimeter. Don't shift sides, don't hold phone with your shoulder, just keep it to one ear and talk fast).
I'm about out of patience. I understand that lots of folks have and love their IP4s. I'd love to be one of those people. I'm open to suggestions and have spent many hours on phone with tech support, restoring my phone, reloading data and apps--there has to be a better way.
Sorry for the thread-jacking, but someone from Apple has got to be following these threads--help us!
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I need to transfer playlists from my old iphone into itunes so that I can then add them to my new iphone 6. However, none of the playlists on my iphone appear when I connect to my macbook. I have read other threads but have not found answer. help!

I am a group exercise instructor and rely heavily on my playlists. My old phone is an iphone 4s and I just bought an Iphone 6. I also have a macbook where I keep my itunes account, but I create all my playlists on my phone. I need to transfer those playlists from my old iphone into itunes in my computer so that I can then add them to my new iphone 6. However, none of the playlists on my iphone appear when I connect to my macbook. I have read other threads where the suggestion was to attach the old phone to itunes, find the phone in itunes and click the little arrow to the left to show the playlists. Then right click on the playlist and export it, saving it to the desktop, to then import it into itunes. However, in my case, the playlists do not show up when the phone is connected to itunes. I have clicked on the little arrow and all I get is "music", "purchased", etc., but none of my playlists. I'm sure some years back I probably deleted something in my itunes library and now none of my playlists show. Please help me. I would hate to have to recreate all of my playlists. Thank you!

I know it sounds weird, and that is the reason I posted my question. Because my case is not like all the ones I've found online and it's confusing. I added a screen capture of my itunes with my old iphone (the one that houses my playlists) connected to it.
My playlists "ARE" in my iphone 4s. They are still there even though they do not show up when I plug in to itunes in my computer.
When connecting my phone to itunes on my macbook, the playlists do not appear anywhere in itunes. I have found my connected iphone icon, I have clicked on the arrow next to it and it does pull up the standard lists that come with the iphone/itunes: Music, Movies, TV shows, books. That's it! below that is "Genius" and below "Geniuns" is "PLAYLISTS" but the only playlist of mine that shows there is one that I created several years back titled "90's music" and that one I created it on my computer, not my phone. Under "90's music" there are also other standard playlists that itunes automatically adds.
Does anyone else have this issue or know how to get around this. I am starting to think that I am going to have to recreate these lists on my computer

HELP !!!I want to give my old apple to my girlfriend, SO SHE CAN PLUG IN HER NEW IPHONE, CREATE AN APPLE ID AND USE MY OLD LAPTOP TO DOWNLOAD itunes music, but im having trouble deautherizing it, and making her the OWNER, IF you get my drift, how to i mak

Hi
I have a new powerbook and want to give my girlfriend my old G4 power book, she has a new iphone 5s, and wants to create a new itunes/apple id. When i try to de authorize the G4 and sign in with her new apple ID it says bad password, how can i release the G4 from my cluster of authorized apples and make her the owner so she can download music and more importantly sync her music with her phone, she only has 3 songs on her iphone, and loaded all her CD's into the g4 but cant sync, im no dummy and this shouldnt be hard, but its driving me crazy!!!!!!
thx u so much for your time heeeellppppp.

Perhaps, as we have the same music tastes, for now i should just authorize her phone to my power book just to sync music, not pics, contacts etc? I'd hate to overright her contacts etc lol????
HELP !!!I want to give my old apple to my girlfriend, SO SHE CAN PLUG IN HER NEW IPHONE, CREATE AN APPLE ID AND USE MY OLD LAPTOP TO DOWNLOAD itunes music, but im having trouble deautherizing it, and making her the OWNER, IF you get my drift, how to i mak

Brand New Iphone 5s Home Screen display defect

Here goes my ordeal with my Iphone 5s upgrade
After waiting in line for over an hour I purchased the Iphone 5s yesterday at Best Buy (Stonebriar, Frisco, TX). Later that evening, I noticed that when the time was 5:36, the home screen display was not showing the digit 6. Instead it showed a blur. I then changed the time manually to 6:36 and then to 6:43 and each time there was a digit 6 the display showed a blur instead. I must note that the phone was sitting in the grass which was a little moist (which I believe was the causing the issue). I immediately went back to the Best Buy location where I purchased the phone and requested a replacement after showing the defect. The store manager wanted me to wait in the line and I refused to do so (they sold me a defective phone so I did not see a reason why I had to go in that line all over again when it was just a replacement!). Anyways, after a tiff with the manager I left that store with my defective phone.
Next day, I went to the Apple store (Willowbend mall, Plano). I was greeted by genteleman at the entrance of the store who nicely asked if he could help. The moment I told him I suspected my new Iphone 5s was defective he said 'What!!' and made an expression of disbilief. Funny! I was asked to go to another peson who was standing and waving his hand further inside the store. I go to him and explain to him the problem and when I try to demonstrate it does not happen! Oh dear! Luckily I had enough screenshots in store and I showed them all to the store clerk. He then tells me that he can take the phone in for me and get it 'repaired'! In disbilief I ask him if he meant 'Replaced'? He says no, they will try to repair it first - he further speculates saying they will try a restore or maybe a front glass replacement and that if they still can't fix it, Apple will then replace the phone. In exasperation I tried to explain to him that the problem happened yesterday and then today it can't doesn't seem to happen, while adding that it is a brand NEW phone I purchased less than 24 hours ago and that I still am under the 14 day time-frame. I explain to him kindly that I would not be able to verify the fix (Apple does a restore or even changes the glass and returns me the phone and I must believe that the problem was fixed?? - Hel No!) and its not so nice to hear from Apple that they can't take responsibility for a defective product. He kindly says sorry and explains that it is policy and that they have to try to repair first. Oh how I wish I could've gotten Apple to sign my policy document for my money...sigh..don't work like that! So I left Apple and ran across to Best Buy mobile store asking for a replacement. The guy says Best Buy mother store and Best Buy Mobile store keep there own stock during holidays and he can't help. Sweet! I drive down 10 miles and go to a different Best Buy 'Mother' store and of course I'm asked to stand in the line. I swallow my pride and become a part of the line. My turn comes and again I explain the problem and of course the Best Buy clerk says 'Did you try a restore?' What!! Anyways, after a bit of reasoning (cribbing) with a couple of Best Buy agents, I was able to get them to replace my Iphone 5s (and of course they didn't have a gold color so I had to settle for the space gray..not a big deal though as long as this one is not defective also!)
So anybody had this display issue? Issue with Apple customer service?
Rs,
GH

Well they offered to do everything they could to work with you on the device....You are right in saying that the offered what they 'could'. Unfortunately what they could was tied by company policy.
Just like being human there are times things just go wrong- 2 out 2 IPhones 5s in 2 days! I hope people are doing better :-p
You fought against people at the store level who have /zero/ control over policy and had their hands tied by what theri bosses tell them to do. Agreed. I left instead of fighting. Unfortunately they are the first line of support and a manager maybe as far I'd get. Would love to chat with Steve Jobs but I guess now there is only one way for that :-p
They not only rushed you to get service to repair the device but you didn't even do any troubleshooting of your own to try to repair it. Now what if a restore had fixed your issue, you would have kept your device, your color, and what you paid for... - I disagree. If you read my original post, the problem happened the same evening I bought the phone. When I went to Apple I was not able to reproduce the issue. So you tell me how do I verify that restore fixed it? Wait and watch? After 14 days I can't even return the phone. The other speculation made by the rep was changing the glass. I would not try that for obvious reasons.
Why /wouldn't/ you try to repair something before spending your gas/time to replace it the moment something is amiss.
hmmm..
Now the 2nd new phone makes a rattling sound. Something is loose inside..I'd rather spend gas/time and return it than get them 'repair' it or give me a refurbished phone! Why? Because I can at this point and still get a new one with possibly no defects(fingers crossed) or I could find a company that makes better quality products :-p

New iphone won't do anything! can't sync, turn on, etc

I posted a similiar reply regarding this in the other thread, but I don't think it is related necessarily to the new upgrade, so I hope someone can help me here. Sorry about the double post, I'd delete the other if I knew how!
I just got a new iphone today and of course it's battery was pretty low. So I shut it off until I got home. I downloaded itunes and registered and got that running, then I plugged in the iphone and it opened up fine in itunes. It asked me to register, etc and that was all fine. Then it told me there was an update for it and did I want to update? I said yes, though the guy who set it up for me in the store said he already had done so with the new update, so I was a bit confused why it wanted me to do it again...but what do I know? I've never had an iphone before. So it downloaded something and then said it updated. Right after this it gave me a pop up window (on win xp) saying the iphone could not be updated, error. So I shut it off, unplugged it, closed itunes, restarted everything and tried again. Nothing. It just kept coming up with a picture of its usb cord and an arrow pointing to the itunes logo. (it would be nice if it used words sometimes, not just pictures...like really!?) Now that's all it does. I restarted everything again and reset the iphone by holding down the home and off switch as instructed by a friend. After doing this, itunes recognized it and told me it had to be restored, so I did this. Then the same little window popped up saying the iphone had and unknown error "2002" and could not be restored. And all it continues to do is show the usb picture, arrow and itunes icon. I don't know what to do!
It doesn't appear to be charging either, but I'm not sure what it looks like when it's charging even. I'm really at a loss. I thought maybe it was because its battery is really dead, but I'm not convinced just leaving it plugged in will help because it really doesn't look like it's charging. I really hope someone can help me! I haven't even had a chance to look at the thing yet and I already am starting to hate it! Argh!
Thank you for any help!
MS

Welcome to the discussions,
Try to connect the phone to the adapter to charge it. If it is charging, you'll see a little lighting bolt in the battery icon in the upper right corner. Let it charge for about 30min. and then connect it again to your computer to restore it. If it is not recognized by itunes, put it in recover mode, see this article how to do this: http://support.apple.com/kb/HT1808

I have 2 new iPhone 4s. Messages from other iPhone users appear on both of my new phones. I want these seperate. How do I make these independent of one another?

I bought my daughters new iPhones (4s) for Christmas. They love them except that when another iPhone user text one daughter, the other daughter gets the messages and same for the other daughter's text. How do I make these independent of one another without putting my family on separate ITunes accounts?

When you were setting the phones up you should have been asked if you wanted to use the phone number or an email address for FaceTime/messaging. My guess is you used the same email for both phones. Just go in and change it. That or you have the same iCloud id on both phones, I'm not using the cloud so I can't help you there.

Review of the iPhone 3G: Finding Bliss with my new iPhone 3G

☻☻☻☻☻☻☻☻☻☻
10/10 happy faces
I bought the new iPhone 3G a couple of weeks ago (the first Apple product I have owned), and I have to tell you--I LOVE IT! It is sheer "bliss". The phone is sleek and easy to hold. More importantly, it is super easy to use. Everything is activated by touch or a quick flick of your finger. And it's FUN! I've never had a "fun phone" before this.
I would recommend this phone to anyone, especially to those who have problems using the regular phone-style keypad to text. It is also the perfect phone to give to someone who may be "technically challenged" because once you comprehend how it works, it is easy to use.
Here are some of the things I like about the iPhone 3G:
Usefulness & User Friendly
In the past, my other cell phones have been used for the calendar, once in a blue moon for the game on it, but mostly as a phone--that's it. With my iPhone, I can:
-download my email contact list in Outlook (or others) so that I have all my contacts on my phone
-call friends just by touching their name in my contact list
-activate the speaker by one touch during any call
-access the internet and enlarge parts of any website or turn the iPhone horizontally for easier reading
-send out a Twitter post in seconds
-plan my schedule in the calendar (I actually use this more now)
-use Google Maps to help me navigate and GPS to see exactly where I am and what's around me (makes ordering pizza a breeze)
-download numerous applications, music, videos etc from iTunes, plus from my computer (did that all on day 1)
-take great pictures; it's a camera too--I can view them separately or as a slideshow
-download photos from my laptop or PC to my phone
-get a TV guide app that will show me what's on TV--great for when I'm traveling (only US for now but they promise Canadian compatibility is on the way)
-get a movie app that shows me what movies are on, where and when (even in Canada!)
-gives me a direct link to YouTube so I can watch clips (get the 6G or higher data package!)
-check the weather forecast for the week--anywhere (great for when traveling!)
-check our stocks (not a pretty picture right now!)
-set world clocks (great for traveling!)
-play numerous games that I can download from iTunes (many simulate the Wii experience)
-use as an iPod, complete with headphones and speaker so I can take calls while listening to music (much like having a bluetooth)
-send and receive email (easy to read and to type)
-easily send text messages*
-type notes and email them to myself so I can save on my PC**
*Texting
I could text on my last phone, but I hated using the tiny numerical keypad. I'm not a teenager that can rapidly fire off a whole paragraph in mere seconds. It took me forever to type a text message. So I rarely used that function.
With my new iPhone, texting is a breeze--and fun. It is made easy by the use of a simulated keyboard that pops up. Since I'm a writer, using a keyboard is second nature to me. The letters on the iPhone keyboard are quite large and easy to tap. When you tap a letter and hold for a second, the letter pops up enlarged, making it easier to read for those of us who have vision issues. I don't even need my reading glasses for this.
All text conversations are stored so you can flick back over a conversation that may have taken place over weeks. You can read both sides of the conversation in colored balloons. Or you can erase the conversation and start fresh.
**Notes
The notes application opens to a legal pad (yellow pad with lines). All you have to do is tap on a line to drop the cursor, then use the keyboard to type. With all typing on this phone, you can touch and hold and a magnifying bubble comes up, helping you to see the text more easily. This way you can move the cursor if you need to correct something. With the iPhone's smart technology, it'll offer you suggestions for words that you accept by tapping the space bar.
Finding Bliss
Two nights ago, I discovered just how much this note app will help me. I write novels--suspense mainly. Because my imagination is so active and is always "on", I am often blasted with an idea for a novel at the least convenient time. Sometimes while I'm driving, sometimes while I'm watching TV. In these cases, I scramble around for paper, write down my thoughts, then end up losing or misplacing the paper if I haven't entered the info on my computer.
Two nights ago this happened. I was watching TV and a commercial came on. It was for Bliss chocolates. First, it made me want chocolate (lol). But the more I looked at the word "Bliss" in its pretty scrolling font, the more I started to picture a young girl--named Bliss.
Then...BAM!
I was blasted with a story that made me sit up in my chair and reach for my iPhone. I couldn't let this idea or Bliss escape. I had to capture her story right away. So I made some notes. When I was done I had a very brief plot outline. I was extremely happy to see that I could email it to myself, which I did. Then I went on my PC, opened the email and copied the text into a new folder with the title of this new YA novel--Finding Bliss.
The following day I told my husband about my new novel idea and about Bliss and my iPhone note feature. While we sat in the mall, another piece of her story showed itself to me. So out came my iPhone, type-type-type send.
As my husband and I talked, he gave me a terrific idea. *I am going to write Finding Bliss on my iPhone!* A complete novel, using the notes feature. The iPhone will also be featured in my novel; someone will be using it. Marc suggested I contact Apple and let them know what I'm doing and how I'm using the new iPhone 3G. I think that's a great idea. They might get a kick out of the fact that a bestselling Canadian author is using her iPhone to write a novel.
I have already started Chapter 1 of Finding Bliss. My plan is to write it on the iPhone, then edit it on my PC.
As for Bliss chocolates, I bought a bag to celebrate. They're heavenly.
And my new novel? It will be a project of love.
Finding Bliss will be an emotional, heartwarming story of a teenager who must fight to survive a world of abuse, lies and loss. As she struggles to find herself, Bliss will discover exactly where she belongs and she'll learn that she is worthy of love after all.
~Cheryl Kaye Tardif,
bestselling author of Whale Song

Wow, what a great review. But that's expected from a writer. I had an HTC Touch but it had to be rebooted after 20 to 30 minutes of play. It got kinda boring. I cant put this iphone down.
You forgot to add you can do full sentences without abbreviating when texting or emailing. It's that easy!

HT204053 I just got my new iPhone and I had a iPod that had about $40 on it and I can't remember the answer to my security questions and whenever I send the email it never comes. So I was wondering if there was any way that I could make a new apple I'd an

I just got my new iphone and I gave my phone the same apple ID as my iPod. Then I added $40 to my iTunes thinking that I could buy songs freely. When I went to go buy an album it said that I needed to answer some security questions to complete the purchase. So I clicked yes and it brought me to two questions that I totally forgot the answers to so I hit the link that said if you forgot your answers click here. I clicked it and it brought me to this website that you see all your information about your apple ID. So I went to privacy and security and the same two questions were there. I tried and didn't succeed. I even sent myself the email and I have been trying this for days on end and still never received any emails about those questions. So I thought what if I create a new apple ID then mabe I could transfer ONLY the money over, is this possible?? Because I would hate to see forty dollars go to total waste.

Funds cannot be transferred from one Apple ID account to another.
Try here > Rescue email address and how to reset Apple ID security questions
If that doesn't help, contact Apple for assistance with your security questions > Contacting Apple for support and service

I love/hate my new iphone

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