I'm fed up...someone he

OK guys, I promise I will do exactly everything you tell me to do.
First off, I have Windows 98SE and when I use CreativeSource I try to put music onto my Creative Zen Micro but it is obviously not connected. When I go to My Computer and click Media Explorer it says that the device is not connected, WHEN IT IS! Everything is installed, I don't know what to do. Any suggestions?

how you tried using windows media player 0? that's pretty straight forward. honestly, you should just upgrade to windows xp, it saves a world of trouble with new devices and stuff. also, you can try out the notmad explorer program. you can download the trial if you search for it on google. it's neat too, but you have to buy it for $25. Most people say it's worth it, but you should check if it works at all with your setup through using the trial

Similar Messages

  • I am having problems getting iTunes to load - if I can't solve this issue I will have to get rid of my iPhone 4S which I don't want to so can someone help me out with this as I'm starting to get really fed-up and paranoid - I need my phone

    As stated above - I am having a really big problem with the iTunes 10.6 installer.
    First tells me 2 DLL files are missing and then that a program needed for the install isn't there.
    I never had a problem withiTunes last year when I had an iPad.
    I deleted the iTunes from then because I found the iPad to heavy - I have very severe arthritis
    in my wrists. I might as well send my iPhone back to the retailer I got it from if this issue can't be solved.
    I'm using Windows XP Pro with SP3 so it should work.
    Please can someone help?
    Cheers
    KnitWit46 in UK

    BOB we need you urgently
    Perhaps Bob will see this thread, he is the professor in these cases.
    You do not use a WEP password but wpa/wpa2 on router and equipment.
    All equipment connects to WiFi, but for your iPad.
    Even with all other equipment WiFi off, you cannot connect your iPad.
    Your iPad connects to other WiFi nets correctly.
    All resets etc done on iPad and Router.
    Still I am not sure it is your router for sure, frustrating...
    I want to test 2 other things:
    1. in your iPad, set everything OFF in Settings/Cellular, turn off/then/on your WiFi, and see whether it will still not connect...
    2. If that does not do it: disconnect the router as well as the modem from the power, for 15 seconds, then reconnect the modem, let it fully start, then reconnect the routet let it fully start, turn of your WiFi in iPad, then on, and see whether it will connect.

  • Can someone explain how data is fed to the usage details screen in My Verizon?

    Can someone explain to me how I can view my data usage for a past date today and when I look at the same date a few days from now there will be additional data. Customer support were adamant that the data usage details come directly from my device so I commented that my device must be saving usage and sending it to Verizon arbitrarily to which I was met with silence on the line.
    Here's an example - on 4/1 I checked my data usage details for the date of 3/21 and it looked like this:
    03/21/12
    08:43:00 PM
    0.02518
    03/21/12
    09:17:00 AM
    0.01475
    03/21/12
    07:20:00 AM
    0.01730
    then on 4/7 when I checked my data usage details for the date 3/21 it looked like this:
    03/21/12
    11:45:00 PM
    1.15382
    03/21/12
    11:38:00 PM
    0.24853
    03/21/12
    08:43:00 PM
    0.02518
    03/21/12
    07:50:00 PM
    1.03191
    03/21/12
    06:55:00 PM
    1.18499
    03/21/12
    06:10:00 PM
    1.03968
    03/21/12
    09:17:00 AM
    0.01475
    03/21/12
    07:20:00 AM
    0.01730
    The red rows have been added between 4/1 & 4/7, but where did they come from? This is just one example, it's happening all over my bill and Verizon cannot justify the anomaly and certainly won't consider removing the $40 in overage charges I have this month. Which brings up another question, why doesn't Verizon offer more than 10GB for the mifi? If I want to use more data and am willing to pay for it, I have to go to another provider?

    Hi kellieh,
    When you had your data overage (and the additional spurious charges), how did Verizon respond to you?
    I have just reported a 2x discrepancy between individual device data usage (.89 GB total) and the reported 1.5 GB for my account.  They claim it will take 72 hours to get back to me after they research the problem.
    What avenues did you pursue to make contact?
    I caled 611, then emailed tech support, then sent a private message to Verizon Wireless support.

  • Won't show in itunes - utterly fed up

    Really fed up with this issue now to the point where I will tear my hair out or punch someone!!!
    I recently bought an ipod touch which connected to itunes at first but now it's hit and miss, took me at least 3 hours to get a book on there as I had to keep trying different things to try and get it to show up in itunes.
    Just paid £499 for a new iphone 4s and it won't connect at all so I can't sync wirelessly, can't put my music or videos onto it.
    Finding this very frustrating as I have better things to do than waste hours of my time trying different things just for the device to do what it should be doing.
    I've followed every article and tried everything.  I've restarted the device, reinstalled itunes, everything else that's been suggested bla bla bla, nothing works.
    Out of the blue after hours and hours my ipod touch just decided to show in itunes.  No such luck with my iphone 4s.  Never had a problem with my ipod classic that still syncs brilliantly every time.  It's not my pc, it's not the cable, there is a major problem with itunes since the recent updates.
    This will be my last I.O.S purchase, despite the number of posts on this subject I don't see apple actually resolving it.  What a quality company - not!
    £500 well spent, should've gone with a samsung or blackberry, learnt my lesson.
    If anyone has actually solved this common issue that apple can't be bothered with I'd really appreciate a solution, thanks.

    See ya....

  • Anyone else fed up with the 14 day Policy, I am.  Lets do something about it.

    I posted this in the Motorola forums also and now that I can finally post in the Verizon forums, I’m posting it here too.
    This phone (Droid Bionic) worked perfectly the first 14 days accept for one glitch where it toggled to 3G while in the same place and I called into Verizon and they said to take out the battery and SIM card and restart it and it seemed to work fine for the next few days, until the 15th day, past the return point.  I wonder, do these companies try to stall us past the 14th return policy so they can lock us into new contracts and equipment?
    Now after the 14th day the phone toggles from 3-4G all the time no matter where I am and disconnects me from the internet with I get an email notification.  I call Verizon on the 16th day and they give me the canned rhetoric about the 14 day policy and that they will send me a replacement BUT can’t guarantee that it will be new, more likely it will be refurbished. WHAT THE ****.  I just paid for a NEW phone not a used one and within 30 days they want to send me a used one…NO WAY IN HELL is that acceptable.  The car lemon laws are better…you get a new one.
    Well guess what, they tell me that THEY and Motorola are the ones that made these policies…SO, I’m here to ask everyone else that is also fed up with this **bleep** to lobby, boycott, raise hell if you have to, to get these **bleep** policies changed to at least 30 days, like any other product we buy in the USA.
    It’s real interesting that the phone worked fine for 14 days and then it went to crap.  If I want 3G I have the HTC Imagio that worked fine for many years and was still working fine when I got the Droid Bionic, I don’t need a new phone to get 3G.  I think the manufacturer and Verizon are in this together, knowing that their products are built like {word filter avoidance} and won’t last past 14 days, thus the policy.
    After 15 days of gripping to Verizon, they are having me purchase a new Droid Bionic (so I don’t have to get a used one) and will re-start my contract for 2 years, then when I send the crap droid back to them they will credit my account…this is doable, ONLY IF the new phone works. But it is a {word filter avoidance} hassle.  We are the consumer buying YOUR product, we should be treated better.
    According to Verizon, Motorola is coming out with a patch or software upgrade…sometime in Nov. that is supposed to FIX this **bleep** service.
    Well Motorola, if it doesn’t, I’ll be under a new 14 day return policy until the last day of Nov. and if the “Fix” doesn’t work, I’m taking this worthless piece of crap back to Verizon and I’m going back to my 3G HTC.
    You Manufactures need to get it right, OUT OF THE BOX, not have the consumer pay for the product, give them only 14 days and then have them locked into a 2 year contact then you fix the problems.  That’s BULL**bleep**.  And I hope others will join me in lobbying,, call your local TV news channel, boycotting and if we have to, raise hell with all these companies, like you, Verizon and all the other phone service and phone making companies to change the 14 day return policy like Srpint and AT&T...as the Verizon rep stated about thier 14 day policy. 
    If you don’t change your policies, when and IF I buy another product from Verizon, if it glitches even the slightest, instead of calling in for help and getting the stall tactic rhetoric of restarting this and pulling out that to make it work right to stall me past the 14 days, I’ll send the **bleep** thing back 50 times if that what it takes to get a product that works so I don’t get locked into the purchase or the contact if I can’t get something that works.
    I am furious and I’m not going to stop raising hell until you and companies like you start taking better care of consumers like me that spend their money on YOUR products.
    If this next phone I get doesn’t work I’m going back to my HTC 3G.  And I’m not done with you people.  I’m going to do whatever it takes though legal means to see to it that you and companies like you change your **bleep** policies and stall tactics to keep us locked into products that are crap.
    And another note to add: In talking with some of the reps at Verizon, when I ask that an email be sent to me to verify the conversation and I get: “Well we can’t do that”, you are lying.  I did have one of your reps send me an email.  The fact that you won’t tells me that you are trying to keep our conversation off the record so it won’t come back and bit you in the behind later.  Your big company with all its technology can’t send an email…{word filter avoidance}.  Its not going to stop me from waging legal war on you for the crap you put us through.
    This was my 2nd post on the Moto forum:
    I have spoken with someone at Motorola and they invited me to send in my phone to them and then 5-7 business days after they receive it they would send it back fixed or replace it.  However, they would not send me a loaner phone and referred me back to Verizon for that…NOT going to happen.
    We the people made these companies successful and pay them good money for their products; they need to treat us better when it is THERE product that doesn’t work properly.
    I also addressed the update issue with the person from Moto, they couldn’t tell me what issues it will address or when it would be released, only that it’s going to happen sometime in Nov.
    That is why I say this: If it doesn’t work right out of the box and there is 1, even 1 minimal hick up, I’m sending it back 50 times if I have to within the 14 days and I’ll keep doing it until I get one that works or finally get fed up with crappy equipment and go back to my 3G HTC and to hell with Verizon’s contract and Moto’s equipment.
    Also I have learned talking with the person at Moto that it is ONLY Verizon that has set the 14 day policy and has nothing to do with Moto.  Another bit of incorrect info I got from Verizon, and I quote: “We have to abide by the manufactures policies they set and we cannot change the 14 day policy…OK so who’s lying here, Verizon or Moto?
    Doesn’t really matter, we the people need to take action and put a stop to this outrageous **bleep**.  How?  By sending these **bleep** things back the minute they don’t work, within the 14 days unless they change it to longer, like at least 30 days and don't let them stall us with their **bleep** over the phone.
    And two, if we do have a glitch that we have to call in about because the product doesn’t work, the time clock starts over but our contract count down time does not if we have to have it replaced with a NEW product or decide we are fed up with the crappy product and want to cancel it all together and go back to what we had, within the 30 day period AFTER the last glitch we called in about.  If we can get them to change it to 30 instead of 14.
    That will keep them and the manufactures of these products on their toes and stop selling us crap that they later have to fix.  It should work out of the box and if it doesn’t 30 days down the road, there should be no issue in replacing it with a NEW product (NOT a refurbished one) and the countdown times starts again.
    If any of you know some powerful political people, you need to ask them to start writing some new laws about this stuff unless these company’s police their own first and take care of these issues, but because they are making gobs of money off us, I doubt they will, so we have to force the issue and MAKE them do it though laws.
    To add:
    I'm not done with you Verizon.  If this next Bionic doens't work and the update in Nov. does not fix it I'm sending it back and going back to my original HTC and canceling the NEW 2 year contract.  Your CELL server is by far the best, the equipment is not.  And I will not and should not be held to a 2 year contact if you cannot provide me with a product that works.
    You really need to change your policies on your own before we the people make it a law.  Take the initiative and make it right.
    You want to be the best company out there, then don't follow Sprint or AT&T, be your own company and don't tell us on the phone that "All companies are doing that"...are you as lame as all the other companies out there or can you stand on your own and be the best?

    Update:
    The “CS supervisor” at Verizon still cannot arrange for me to take back $100 of worthless accessories if I send the 3G Bionic back…
    So, as the last poster stated, I did cancel my other two lines with Verizon and went to AT&T (I’ll save $400 per year) and canceled my Hot Spot (a saving of $360 per year); A loss to Verizon of $1,236 per year, so I will recoup my expenditures if I send the current 2nd 3G Bionic phone back.  I get 4 bars with AT&T and only 2 with Verizon at my location...hum...imagine that.
    I may just be a little cog in the big wheel but if enough of us did this, and we should, it would get their high and might attention that we customers are not going to let them Lie to us or as the CS super said, “miscommunicate” pertinent information that effects our buying/spending decision and drags us out past the 14 day limit.
    The final word on any update is that there isn’t one anyone can talk about or knows about, but it seems that all the techs at Verizon have the same problem with their droids; they activate the Airplane mode, then deactivate it and the 4G will come back.  That’s all dandy unless when you get disconnected from the internet it closes out important things you were in the process of doing…isn’t that special.  Very lame Verizon, very lame.
    I’ve done a lot of research on Version’s Androids and it appears that ALL of them since they’ve been out have this same problem with the flipping from 4 to 3G and other connectivity issues…so it’s not a MOTO thing unless MOTO has built a problem product…it’s Verizon’s towers or signals etc.  No one has figured it out and neither has Verizon or we wouldn’t have these issues.  
    And the "jargon" I get from Verizon that MOTO is being very “secretive” about the update is laughable...the real reason I believe they say this is because there isn’t one.  Every other company out there in the tech world that knows what the problems are let people know that they are going to release an update and the issues they are working to fix…the “it’s a secret” is a sly way of putting us off because they don’t have any freakin idea what the problem is and how to fix it. 
    I will say that WHEN this Bionic works like it is supposed to, it is awesome.  My biggest issue with this company is there deceitfulness and not telling us the true story up front and their lame 14 day limit...but I understand why that was put in place, their equipment only works for 14 days then takes a dump.  So I doubt they will ever change it back unless they grow a pair and start selling good equipment that works out of the box.
    They should be very up front about these issues BEFORE the customer signs on to a new two year service contract; miscommunications like these that have a bearing on money the customer is going to spend and contractual requirements they will be bound by…in other professional occupations, is considered a criminal offense and the sales people that commit this offense are dealt with by imprisonment and loss of licenses.
    Why should Verizon be treated any differently?
    So for future buyers, beware that when you sign on to a new 2 year contact and put out some bucks for this 3G Bionic, it will work sometimes but don't look to Verizon or MOTO for any solution, they don't have one.
    Enjoy the phone, when it works, but expect significant problems that WILL happen regularly (flipping back and forth from 4-3G, disconnects from the internet when you get notifications or when it flips from 4 to 3G, battery not charging when you are connected to your computer, etc.), returning the phone will not fix the problem because the problem is not known to Verizon or MOTO.  The techs will tell you do disconnect the battery, the SIM Card, get a new SIM card, restart and/or do a hard factory reset.  None of this works.
    And if you don’t want to get locked into another 2 year contact, understand that your 14 day count down starts the day they send the phone to you, not the day you activate it, so that means that you really only have 12 days to try it out before you return it the post mark on the fed ex return package cannot be one day past the 14th day or you will be on the hook.  And don’t forget to also return the accessories to store before the 14 day marked on the receipt about 12 inches from the top (it is not in bold so look very close at the date at the top also) if you buy them at a Verizon store.
    If you replace the SIM card, as I did, don’t let some rep that isn’t paying attention to your file notes tell you that your 14 day count down is later than sooner, they (the reps) get confused or whatever they do, but they look at SIM card activation and not when the phone was sent to you or for that matter when you activated it.
    I’ve been under a lot of “miscommunicated” information from the start with my first 14 day 3G bionic so although I’ve done a lot of ranting here, I hope my information helps others not get stuck or at least you will go into this with eyes VERY WIDE OPEN.  
    It has been 2 years since I looked into any new phone and I was not aware of all the NEW scams, trickery and deceptions Verizon has taught their reps and supervisors to use on us, but it makes sense, their equipment is so faulty they had to figure out how to keep the money coming in.  
    DO NOT TRUST VERIZON to be helpful, they are there ONLY to lock you into contacts and stick you with equipment that they and their manufacturer cannot and do not know how to fix. 

  • Fed Up with My not so SmartWatch

    Still having problems trying to get my Smartwatch to register with my Samsung S5830 Android phone It just will not register and so its totally useless as it doesnt even work as a watch without the phone !. Any help would be appreciated. I've done the reload of apps etc.  There's no way to check the watch has got the latest OS as even when its plugged into my W7 PC it just charges. Really fed up with this item. I did a bit of research before buying it and I even swapped to an android from my Iphone so feel a bit 'seen off'.  There's absolutely no help from Sony which is really annoying you would think they had someone technical available to resolve whats probably a minor issue.

    Have you installed the SmartWatch app from Play Store? If not, please do so.
    If you want to update/repair software in the device, you use PC Companion:
    http://www.sonymobile.com/update
     - Official Sony Xperia Support Staff
    If you're new to our forums make sure that you have read our Discussion guidelines.
    If you want to get in touch with the local support team for your country please visit our contact page.

  • Fed up with "Unsupported File format" crashes!

    I really like Aperture - but, I am totally fed up with only being able to edit a few photos before I get the dreaded red/brown screen and the message of 'Unsupported file format' This cannot be the case as they are all .tifs and I have just edited several OK. My whole day is now one of 'stop/start' and either quit or sometimes 'Force quit'. Then Aperture works fine for another short series of edits - before the same problem recurs. It wastes a lot of valuable editing time - and completely spoils the otherwise pleasurable experience of using Aperture!
    I have made a lot of scans from original slides via a Nikon Coolscan 5000 - using Silverfast I have converted these from 48 bit to 24 bit. However, the file size is still large at 100MB - to get the best from the slides. I then import these .tifs into Aperture 2.1. I am using a MacBook Pro, 2.4 Ghz Intel Core 2 Duo with 4 MB RAM. I have an external 24 inch monitor. The .tif files are on an external firewire hard drive - 500 GB LaCie. My Aperture library is in my pictures folder on my MacBook Pro.
    Can someone PLEASE explain how and why I can make a series of edits fine in Aperture and then suddenly I get the red/brown screen and this unsupported file format message?
    Is it a memory problem? Given that I need to edit such large files is it a problem for my (powerful) MacBook Pro? Or, is it a more general problem with Aperure 2.1?
    Any advice - or solutions - PLEASE

    It's a bug in Aperture 2.x with large files and/or large pixel dimensions on images (not clear which). I have submitted a bug report, as should anyone who is seeing this. You'll find quite a few threads on this if you search back. The error message is frustratingly incorrect: there is nothing whatsoever unsupported or wrong with the file format, it just leads you down some dead ends in trying to find a solution while you figure that out.
    I could sometimes not even work on one image before it would do this. I went from 6GB to 10GB in my Mac Pro, and now I can pretty reliably work on two images before having to restart. So that to me smells like a memory leak or memory mismanagement of some sort is at the root of this, but who knows. We're all just waiting for each next release, hoping Apple has finally found and fixed this, because as you know they don't spend a lot of time discussing what bugs they're addressing; they just show up fixed eventually (one hopes!)
    If anyone chimes in here to tell you it's your fault for working with such large images, just ignore them. There were releases of 1.5 that handled these images just fine, as Aperture should. It broke with 2.x.
    Duncan

  • Fed up with speed and connection issues since exch...

    Last Monday BT done some upgrade work at our local exchange.  From that point onwards we have had speed and connection issues.
    I use a Belkin G Router rather that the Homehub some that we can run a printer through it and that is plugged in to telephone socket via an extension.  But before we blame any of that we have gone back to the Homehub2 so we could see the difference and there is very little.
    We live in the countrside so broadband speeds are not great in any case.  About 1.8 mg I guess but we have always had no problems.  It was good enough for us and we could watch Iplayer.
    I was getting fed up with drop outs and speed and yestereday an Openreach guy came out tested everything could not find any problems apart from speed.  He made some calls and was told our band width had been capped.  He had that removed and yesterday evening speed was a bit better.
    Today just as bad again.
    Details from router:
    Date/Time          January 25 2012 , 21 : 14 : 25       
    Version Info      
    Runtime Code version   F5D7633-4Av1_UK_1.00.009
    Boot Code Version          1.0.37-5.15
    Hardware Version           V1.0J3
    ADSL Modem Code Version        A2pB015c6
    ADSL     
    Type     
    Status   No Defect
                    Downstream      Upstream
    Data rate             287         440
    Noise margin     32.3        18.6
    Output power   14.8        12.7
    Attenuation       58.5      28.9
    Figures from speedtester BT
    Download speed: 180  Kps
    acceptable range speeds is 100 - 250 Kps
    DSL  Connection rate 286 Kps (DOWN_STREAM)  440Kps (UP_STREAM)
    Upstream Test
    Upload Speed 346 kps
    Upstream Profile 440Kps
    Any help would be appreciated
    Solved!
    Go to Solution.

    Hi Welcome to the forums
    Your high noise margin  will have a major impact  on your speed 
    If you post the full stats from your router
    For homehub – type 192.168.1.254 into your browser
    Navigate to ADSL Settings or use the A-Z at the top right of the home page and scroll down to ADSL Settings and click on it
    Click on More Details and then post the full results.
    also post the full results from http://speedtester.bt.com/
    Have you tried connecting to the test socket at the rear of the master socket
    Have you tried the quiet line test? - dial 17070 option 2 - should hear nothing - best done with a corded phone. if cordless phone you may hear a 'dull hum' which is normal
    also you could try the hints given by poster RogerB in this link they may help http://community.bt.com/t5/BB-in-Home/Poor-Broadband-speed/m-p/14217#M8397
    Then someone here may be able to help and offer more advice.
    This is a customer to customer self help forum the only BT presence here are the forum moderators
    If you want to say thanks for a helpful answer,please click on the Ratings star on the left-hand side If the reply answers your question then please mark as ’Mark as Accepted Solution’

  • Fed up with Adobe's customer service

    I have to say that Adobe takes the cake as the most inept company in the US, along with AT&T. I filed my application for the free upgrade from CS5.5 in early May, right away they asked me for the invoice, even though I had sent them PDFs of the order confirmation, and shipping confirmation which had all the information they needed, but OK, I went to my account on B&H and downloaded the invoice on PDF and sent that to Adobe. Several weeks went by and no news. In late May I sent them an inquiry through the open case they had opened for me, and they replied that they were working on it. Several days later I called, but their phone menu system is obviously designed to wear people out and get nowhere, so I started a chat online with one of their "agents". This was two Saturdays ago.
    As usual I was greeted with a lot of fake politeness that those poor Indian guys are forced to shower the customer with to the point of making you sick, and the guy, after requesting my information told me that my upgrade had been approved and I was going to have it ready within 24 hours. 72 hours later and still no email or any news, so I started another chat, and this guy told me that he approved my order and that it was going to be ready again in 24 hours. Two days later, still no order link, and they close the case saying that the order had been closed and that "The order is currently processing and the download will be available in your Adobe account in 24-48 hours."
    Well, two days later still no order, so again another frustrating chat session with another very polite Indian guy (I don't mean that in a demeaning way, since I like Indian people very much), who again told me that my order was going to be ready in 24 hours.
    Yesterday after work, still no order, so another pointless chat session with lots of apologizing and condescending and the assurance that he was going to "escalate" this to a superior.
    Absolutely fed up I called their number to see if I could -very naively of me, I admit- reach someone at their headquarters that could actually give me my serial number and download link.
    After talking and being placed on hold by another guy in India, and adding another 20 minutes of wasted time to the already over two hours I wasted on chat sessions, the guy came back to tell me that he was going to investigate further and call me back, which he never did.
    Today, well over a month after I submitted all the requested paperwork, and weeks after most people are happily using Adobe CS6, I'm still waiting for the upgrade I was promised.
    The only other time I had to deal with such an extreme level of ineptitude was a year ago with AT&T. Different products, but same terrible customer service, and the obvious realization that these are really chaotic companies where the different departments don't communicate at all with each other, or do so very poorly. I don't blame those poor Indian guys that are probably overworked and underpaid, I blame the American executives that outsource their support to other countries, force them to be unbearably polite to where they actually waste a lot of your time saying "thank you", "I apologize" and repeating what you tell them a million times, and basically read from a script.
    In other words, I'm really fed up with Adobe. I understand the fact that they have a lot of these upgrades to process and that takes time. But I'm fed up with their reps telling me that my upgrade is going to be ready in 24 hrs and ten days later it's not, and they keep telling me that over and over. That's just plain bad customer service.

    I don't know why the Adobe forums suddenly asked me to sign up for the forum again, even though my registered address with them remain the same, but I mention it so you know I'm the OP.
    Just a day after I posted this I had a great customer service experience from a Tier 3 manager, so I want to mention it as well. On Wednesday on my way home from work I called the Adobe headquarters in California (you can google the number easily) and I explained my problem to the woman that answered the phone, so she transferred me to a guy that she said was overseas but was a manager that would help me. I thought to myself, here we go again. After explaining my case to this manager, a very nice guy called Gautam Garg, he asked me to give him 24 hours so he could check on my case, and that he was going to call me back at the same time the next day. I told him that he was telling me the same thing all these other reps had told me before, to give them 24 hours and one of them even told me he was going to call me back and never did. Gautam told me that this was different, that he was going to send me an email right away to prove it and work on my case. I thought to myself, yeah right, like this guy is going to call me back.
    Less than an hour later, he calls me back at my home number and tells me that the problem seemed to be that my address was in Kenya. The street address, state and zip code were the real ones, but the country showed as Kenya instead of the USA. I told him it was obviously a glitch in their system. So he told me that instead of the download, he was going to send me the boxed product. I still had my doubts it was going to happen, but I told him I would much rather have the boxed product than the download, so I thanked him for it.
    Having seen the previous bureaucracy at Adobe I figured it would take me a couple of weeks to get that box, but still I was happy I was getting the box instead of the download, so I decided to wait. But not even a day after I talked to Gautam, I got an email from Adobe saying that my CS6 had shipped already, using Fedex overnight and gave me a tracking number.
    On Friday I came home from work and my CS6 box was already here. I sent an email to Gautam to thank him and I told him that he should get a big raise along with a promotion, because I talked to all those other people using open cases, chat and one phone call before him, and none of those ten people or so did enough to solve my problem, while he went into the system and checked what was wrong with my order and solved me problem in less than an hour. I don't know if the other people that worked on my case were incredibly negligent, but maybe they're not, maybe the support methodology Adobe has for their customer service centers is what's really negligent. Perhaps what Gautam was able to do in less than an hour, all the other people didn't have access to. I don't have a way to know that, but it can't be possible that I have to waste so much time to get the free upgrade I had requested over a month earlier. Still, I'm happy that out of this I got the box instead of the download, so at the end I'm happy with their customer service, but they have to go a long way to make it better so people don't have to go through lots of chats and phone calls to get what they need.
    Sebastian

  • Fed up with BT vision ....problems with on demand

    2011 has been a bad year with BT i think the customer service has been **bleep** !!!! I am yet again having problems with on demand.
    I was in middle of watching a film yesturday when it went off. I have tried watching the film again and tried others and it keeps feezing. Any one know how to sort this out.  It also afects my phone line....i have lots of crackling. I am so fed up of phoning them up having to go through the proedures and being threatened of being charged if they came out and find its my end.
    I am thinking of leaving them all together
    sorry writting this in a peed of mood
    Lorraine

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  • A paying customer who's fed up with your 'customer service'

    Let me see - I'm paying customer trying to renew a subscription that was a reduced rate (hence why I'm not doing it online) - and sometimes I actually want to speak to a human being for a sales transaction.  I'm also a customer who's purchased your products repeatedly since the early 2000's if not earlier, and have been an enthusiastic supporter of your products.
    That's going to stop now - if I can.
    In brief, here's 2 data points that make me reconsider if I want to have anything to do with your company:
    1.5 hours on hold in a queue AFTER I did the 'Adobe calls you back, estimated wait time of 4 mins'.  This is a phone queue - most large companies and organizations have figured out how to make one of these work properly.
    I call through to direct sales for Creative Suite and get the 'there is no phone support for this product - please go online, we will now disconnect this call'.  You have a phone tree that doesn't allow you to return to the main menu OR speak to a sales rep - in 2014? Really? Is there not a way to cut costs and actually care about your customers? Is shoving all your interactions online the answer? Will your shareholders like the decreased sales that come as a direct result of losing customers due to shoddy customer service practices?
    I'm a loyal paying customer, and will resubscribe because I need it for work, but honestly, I'm fed up.  Not that I think anything will ever change here - we can complain in the forums, file complaints to the BBB (I know, silly me) and a sympathetic customer service rep will try and help us even though the issues are systemic and involve brand loyalty and reputation.  Nothing will change, and I've essentially given up on your brand and products.  There is nothing worse than a company who has betrayed its loyalest customers, but in the end, it's your fault for not understanding the basics of customer service.  It's ironic that you're in the creativity business.  Creativity is about innovating, improving and designing solutions, and creating positive emotion.  I feel sorry for a company that cares so little for its customers and is so out of touch with what matters in business, that you've lost the creative spark that caused me to love your brand in the first place.  I hope you enjoy your arrogance.  We'll continue to use your products, but every time I launch one of them, I'll curse you and hope you fail. 

    Hi SadGamerGeek,
    Welcome to the community and thanks for posting!
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    Whenever we've received your details we'll take it from there.
    Thanks a million,
    Robbie
    BTCare Community Mod
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  • I am being plagued by that infamous "heap zone" error, can someone perform some magic and fix this for me?

    Last night I tried to save an iMovie project that was a little over 5 minutes long, minimal transistions, moderate effects, minimal text, and some pictures and music. I have been attempting to export it at 1080p to a folder on my HD but I keep getting the heap zone error. What I don't get is a week ago I was able to export a very similar project about 4 and half minutes with no problem.
    The basic specs of my Macbook Air (mid 2011 model, 11-inch running OS X 10.7) are: 120GB solid state hard drive, 4 GB of RAM, and a 1.6 GHz Intel core i5 processor. I currently have available around 13GB of storage left on the main drive, and I have an external connected (paired with Time Machine). Now, I have been researching this problem all last night and all this morning and several of the known "solutions" have not worked for me. Looking in my Activity Monitor it seems whenever I try to export this project through iMovie, the "Free" RAM just progressively drops until it hits about 450MB of RAM and then I get the heap zone error message. and while I have been able to free up about 2.5Gb of RAM prior to exporting the project, it still manages to eat up all but 400-500Mb and then gives me the error. I'm pretty lost at what to do. Here's what I've tried so far:
    - First instinct, restarted the computer
    - Closed out most of my usually running programs
    - Used the "Purge" command in terminal to free up 'Inactive' RAM (though it only free'd up a little bit, it always stops at 400Mb)
    - Downlaoded a Cache Cleaner and did a 'medium' cleaning of local and system cache
    - Turned off Time Machine
    - Tried saving to my external drive instead of the main one (so obviously it's not a storage issue)
    - Eliminated the use of special characters from the title
    - Closed all processes in the Activity Monitor that weren't vital or being run by the system
    None of those worked and I consistently got the heap zone error at the same point, about 1/10 of the way through in 'Preparing Project' Is there any other solutions to this problem? Preferrably ones that don't involve, deleting significant files or items from my drive, re-installing the OS, or any other drastic system changes because afterall my system hasn't drastically changed in the past week that iMovie WAS working so this has to be a simple fix.
    I'm really just getting annoyed and fed up with this so PLEASE someone have the right answer.

    Hi
    This is a complex Error - so this is the notes I've got - so far
    Error -108 memFullErr  Ran out of memory [not enough room in heap zone]
    Turn off - TimeMachine usually works - re-try.
    (the Application down in the Dock - not the Device)
    But this can mean many thing's - My first thought is
    • Free Space on Start-Up hard disk. How much ? (other disks do not count)
    AppleMan1958
    Are your event clips in h.264? If so, you can solve this by Right clicking on your Event Name and choose "Optimize Media". You can choose Full for 1080P or Large for 960P according to your preference.
    After you have optimized your Event, you should be able to Share with no problem.
    Lennart Thelander
    -108 mean you are running out of (free) RAM.
    Try restarting the computer just prior to sharing. That frees up RAM.
    from mynameisearl
    Final Entry
    Ok - after much cutting, trial and error and days of work I have never really established a root cause for the -108 error. Nothing I did resolved the issue to the orginal project.
    The only work around I have found is to split the Original Project into two.
    What I found was that anything around the 60 mins mark and above just failed to render in HD and showed the -108 error.
    What worked for me was creating two project files - one around 57mins long - the other a part 2 - around 17 mins long. All using exactly the same source clips, photo's, music and transitions as the orginal.
    This now works. I guess having it split in two makes it a little easier to work with as I wont have to keep rendering the first part which does not change but really wish Apple would throw some light on this.
    Anyway - I hope all of the above at least proves useful for others.
    Good Luck
    Yours Bengt W

  • Please can someone help me with this problem?

    I have been having major issues concerning all available web browsers for OS X. Since the Security Update 2006-003, ALL browsers crash immediately when trying to log into Yahoo! or Hotmail. Safari is holding out so far as for me to be able to make this post. FireFox and the rest crash almost the instant you open the application. I have tried everything possible that I know. I have never had a problem with any update prior to now. I have done permissions, emptied caches, ran OnyX, reapplied 10.4.7, ect. I have archived and installed 3 times now just so I could get back to 10.4.6 prior to the 2006-003 Security Update which contains an updated Flash Player. I really think that is the problem. I am considering wiping the hard drive and starting over from scratch. JOY! Another 8 hours down the tube by the time I get all my software put back on and that is only if that works. I am really at my end on this one. Has been a thorn in my side since the day the update was released. Been trying to correct it since then. Surely SOMEONE has a clue to what this could be. It is affecting all browsers, so it is not Safari specific. Please, I hope somebody can shed a small ray of light on this deal before I start from zero.

    Here's the crash report I am getting. It is different than what I have been getting over the past almost 4 weeks. I have reset PRAM, everything. I am so fed up and frustrated right now with this garbage that I can barely stand it. This has been going on for almost a month. Words are passing my lips that I usually don't say. I really hope someone can help on this.
    2006-07-01 21:44:25 -0500
    EXCBADACCESS (0x0001)
    KERNPROTECTIONFAILURE (0x0002) at 0x06bc9797
    Thread 0 Crashed:
    0 Flash_EnforceLocalSecurity + 590996
    1 Flash_EnforceLocalSecurity + 590952
    2 Flash_EnforceLocalSecurity + 605920
    3 Flash_EnforceLocalSecurity + 600540
    4 Flash_EnforceLocalSecurity + 933200
    5 nativeShockwaveFlashTCallFrame + 80128
    6 Flash_EnforceLocalSecurity + 1341000
    7 Flash_EnforceLocalSecurity + 1339296
    8 Flash_EnforceLocalSecurity + 1338716
    9 Flash_EnforceLocalSecurity + 1339196Date/Time: 2006-07-01 21:44:25.973 -0500
    OS Version: 10.4.6 (Build 8I127)
    Report Version: 4
    Command: Safari
    Path: /Applications/Safari.app/Contents/MacOS/Safari
    Parent: WindowServer [69]
    Version: 2.0.3 (417.9.2)
    Build Version: 7
    Project Name: WebBrowser
    Source Version: 4170902
    PID: 222
    Thread: 0
    Exception: EXCBADACCESS (0x0001)
    Codes: KERNPROTECTIONFAILURE (0x0002) at 0x06bc9797
    Thread 0 Crashed:
    0 ...romedia.Flash Player.plugin 0x0681b350 Flash_EnforceLocalSecurity + 590996
    1 ...romedia.Flash Player.plugin 0x0681b324 Flash_EnforceLocalSecurity + 590952
    2 ...romedia.Flash Player.plugin 0x0681ed9c Flash_EnforceLocalSecurity + 605920
    3 ...romedia.Flash Player.plugin 0x0681d898 Flash_EnforceLocalSecurity + 600540
    4 ...romedia.Flash Player.plugin 0x0686ec0c Flash_EnforceLocalSecurity + 933200
    5 ...romedia.Flash Player.plugin 0x06900af0 nativeShockwaveFlashTCallFrame + 80128
    6 ...romedia.Flash Player.plugin 0x068d2504 Flash_EnforceLocalSecurity + 1341000
    7 ...romedia.Flash Player.plugin 0x068d1e5c Flash_EnforceLocalSecurity + 1339296
    8 ...romedia.Flash Player.plugin 0x068d1c18 Flash_EnforceLocalSecurity + 1338716
    9 ...romedia.Flash Player.plugin 0x068d1df8 Flash_EnforceLocalSecurity + 1339196
    10 ...romedia.Flash Player.plugin 0x068d3ebc Flash_EnforceLocalSecurity + 1347584
    11 ...romedia.Flash Player.plugin 0x068d3e68 Flash_EnforceLocalSecurity + 1347500
    12 ...romedia.Flash Player.plugin 0x068d4080 Flash_EnforceLocalSecurity + 1348036
    13 ...romedia.Flash Player.plugin 0x068e90d4 Flash_EnforceLocalSecurity + 1434136
    14 ...romedia.Flash Player.plugin 0x068ea1d4 Flash_EnforceLocalSecurity + 1438488
    15 ...romedia.Flash Player.plugin 0x068e8b2c Flash_EnforceLocalSecurity + 1432688
    16 ...romedia.Flash Player.plugin 0x068e8960 Flash_EnforceLocalSecurity + 1432228
    17 ...romedia.Flash Player.plugin 0x068e7f64 Flash_EnforceLocalSecurity + 1429672
    18 ...romedia.Flash Player.plugin 0x0687a414 Flash_EnforceLocalSecurity + 980312
    19 ...romedia.Flash Player.plugin 0x068ea5c0 Flash_EnforceLocalSecurity + 1439492
    20 ...romedia.Flash Player.plugin 0x0678b180 Flash_EnforceLocalSecurity + 708
    21 ...romedia.Flash Player.plugin 0x06789f0c unusenetscape_pluginPlugin + 2024
    22 com.apple.WebKit 0x9564266c -[WebBaseNetscapePluginView start] + 212
    23 jp.hetima.SafariStand 0x0054d71c -[HTPoseAsWebPluginView start] + 116 (bundle1.s:283)
    24 com.apple.WebKit 0x95642480 -[WebBaseNetscapePluginView viewDidMoveToWindow] + 76
    25 com.apple.AppKit 0x936d5294 -[NSView _setWindow:] + 876
    26 com.apple.AppKit 0x936d5504 -[NSView addSubview:] + 372
    27 com.apple.WebKit 0x9563a594 -[WebHTMLView addSubview:] + 64
    28 com.apple.WebCore 0x958ee5cc QWidget::addToSuperview(NSView*) + 124
    29 com.apple.WebCore 0x958edfd8 khtml::RenderWidget::setQWidget(QWidget*, bool) + 572
    30 com.apple.WebCore 0x958edd1c khtml::RenderPart::setWidget(QWidget*) + 228
    31 com.apple.WebCore 0x958e9a1c KHTMLPart::processObjectRequest(khtml::ChildFrame*, KURL const&, QString const&) + 1732
    32 com.apple.WebCore 0x958e8b30 KHTMLPart::requestObject(khtml::ChildFrame*, KURL const&, KParts::URLArgs const&) + 1964
    33 com.apple.WebCore 0x95937b60 KHTMLPart::requestObject(khtml::RenderPart*, QString const&, QString const&, QStringList const&, QStringList const&) + 876
    34 com.apple.WebCore 0x958e7400 khtml::RenderPartObject::updateWidget() + 2716
    35 com.apple.WebCore 0x959374fc DOM::HTMLObjectElementImpl::recalcStyle(DOM::NodeImpl::StyleChange) + 132
    36 com.apple.WebCore 0x95894c7c DOM::ElementImpl::recalcStyle(DOM::NodeImpl::StyleChange) + 608
    37 com.apple.WebCore 0x95894c7c DOM::ElementImpl::recalcStyle(DOM::NodeImpl::StyleChange) + 608
    38 com.apple.WebCore 0x95850544 DOM::DocumentImpl::recalcStyle(DOM::NodeImpl::StyleChange) + 2492
    39 com.apple.WebCore 0x95890758 DOM::DocumentImpl::updateDocumentsRendering() + 84
    40 com.apple.WebCore 0x9588c5c0 KHTMLPart::executeScript(QString, int, DOM::Node const&, QString const&) + 176
    41 com.apple.WebCore 0x9588c3a4 khtml::HTMLTokenizer::scriptExecution(QString const&, QString, int) + 448
    42 com.apple.WebCore 0x9588bef0 khtml::HTMLTokenizer::scriptHandler() + 1300
    43 com.apple.WebCore 0x95880bbc khtml::HTMLTokenizer::parseSpecial(khtml::TokenizerString&) + 548
    44 com.apple.WebCore 0x9585d198 khtml::HTMLTokenizer::parseTag(khtml::TokenizerString&) + 6700
    45 com.apple.WebCore 0x9585af20 khtml::HTMLTokenizer::write(khtml::TokenizerString const&, bool) + 928
    46 com.apple.WebCore 0x958c2324 khtml::HTMLTokenizer::notifyFinished(khtml::CachedObject*) + 536
    47 com.apple.WebCore 0x958c20d8 khtml::CachedScript::checkNotify() + 92
    48 com.apple.WebCore 0x958c2048 khtml::CachedScript::data(QBuffer&, bool) + 336
    49 com.apple.WebCore 0x95891fc4 khtml::Loader::slotFinished(KIO::Job*, NSData*) + 428
    50 com.apple.WebCore 0x95a0a694 KWQSignal::callWithData(KIO::Job*, NSData*) const + 136
    51 com.apple.WebCore 0x95891db8 -[KWQResourceLoader finishJobAndHandle:] + 80
    52 com.apple.WebKit 0x95632908 -[WebSubresourceClient didFinishLoading] + 72
    53 com.apple.WebKit 0x95631b90 -[WebBaseResourceHandleDelegate connectionDidFinishLoading:] + 48
    54 com.apple.Foundation 0x9296484c -[NSURLConnection(NSURLConnectionInternal) _sendDidFinishLoadingCallback] + 188
    55 com.apple.Foundation 0x92962ab8 -[NSURLConnection(NSURLConnectionInternal) _sendCallbacks] + 556
    56 com.apple.Foundation 0x92962810 _sendCallbacks + 156
    57 com.apple.CoreFoundation 0x907dca68 __CFRunLoopDoSources0 + 384
    58 com.apple.CoreFoundation 0x907dbf98 __CFRunLoopRun + 452
    59 com.apple.CoreFoundation 0x907dba18 CFRunLoopRunSpecific + 268
    60 com.apple.HIToolbox 0x931d8980 RunCurrentEventLoopInMode + 264
    61 com.apple.HIToolbox 0x931d8014 ReceiveNextEventCommon + 380
    62 com.apple.HIToolbox 0x931d7e80 BlockUntilNextEventMatchingListInMode + 96
    63 com.apple.AppKit 0x936ba104 _DPSNextEvent + 384
    64 com.apple.AppKit 0x936b9dc8 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 116
    65 com.apple.Safari 0x00006e74 0x1000 + 24180
    66 com.apple.AppKit 0x936b630c -[NSApplication run] + 472
    67 com.apple.AppKit 0x937a6e68 NSApplicationMain + 452
    68 com.apple.Safari 0x0005cbec 0x1000 + 375788
    69 com.apple.Safari 0x0005ca94 0x1000 + 375444
    Thread 1:
    0 libSystem.B.dylib 0x9000b0a8 machmsgtrap + 8
    1 libSystem.B.dylib 0x9000affc mach_msg + 60
    2 com.apple.CoreFoundation 0x907dc114 __CFRunLoopRun + 832
    3 com.apple.CoreFoundation 0x907dba18 CFRunLoopRunSpecific + 268
    4 com.apple.Foundation 0x92941164 -[NSRunLoop runMode:beforeDate:] + 172
    5 com.apple.Foundation 0x9294109c -[NSRunLoop run] + 76
    6 com.apple.WebKit 0x9561c3f0 +[WebFileDatabase _syncLoop:] + 176
    7 com.apple.Foundation 0x92932194 forkThreadForFunction + 108
    8 libSystem.B.dylib 0x9002ba68 pthreadbody + 96
    Thread 2:
    0 libSystem.B.dylib 0x9000b0a8 machmsgtrap + 8
    1 libSystem.B.dylib 0x9000affc mach_msg + 60
    2 com.apple.CoreFoundation 0x907dc114 __CFRunLoopRun + 832
    3 com.apple.CoreFoundation 0x907dba18 CFRunLoopRunSpecific + 268
    4 com.apple.Foundation 0x9295969c +[NSURLConnection(NSURLConnectionInternal) _resourceLoadLoop:] + 264
    5 com.apple.Foundation 0x92932194 forkThreadForFunction + 108
    6 libSystem.B.dylib 0x9002ba68 pthreadbody + 96
    Thread 3:
    0 libSystem.B.dylib 0x9000b0a8 machmsgtrap + 8
    1 libSystem.B.dylib 0x9000affc mach_msg + 60
    2 com.apple.CoreFoundation 0x907dc114 __CFRunLoopRun + 832
    3 com.apple.CoreFoundation 0x907dba18 CFRunLoopRunSpecific + 268
    4 com.apple.Foundation 0x9295a7dc +[NSURLCache _diskCacheSyncLoop:] + 152
    5 com.apple.Foundation 0x92932194 forkThreadForFunction + 108
    6 libSystem.B.dylib 0x9002ba68 pthreadbody + 96
    Thread 4:
    0 libSystem.B.dylib 0x9001f5ec select + 12
    1 com.apple.CoreFoundation 0x907ee9a8 __CFSocketManager + 472
    2 libSystem.B.dylib 0x9002ba68 pthreadbody + 96
    Thread 5:
    0 libSystem.B.dylib 0x9002c128 semaphorewait_signaltrap + 8
    1 libSystem.B.dylib 0x90030bec pthreadcondwait + 480
    2 com.apple.Foundation 0x92939300 -[NSConditionLock lockWhenCondition:] + 68
    3 com.apple.Syndication 0x9a48350c -[AsyncDB _run:] + 192
    4 com.apple.Foundation 0x92932194 forkThreadForFunction + 108
    5 libSystem.B.dylib 0x9002ba68 pthreadbody + 96
    Thread 6:
    0 libSystem.B.dylib 0x9000b0a8 machmsgtrap + 8
    1 libSystem.B.dylib 0x9000affc mach_msg + 60
    2 ...romedia.Flash Player.plugin 0x06a396ac nativeShockwaveFlashTCallFrame + 1361084
    3 libSystem.B.dylib 0x9002ba68 pthreadbody + 96
    Thread 0 crashed with PPC Thread State 64:
    srr0: 0x000000000681b350 srr1: 0x000000000200f030 vrsave: 0x0000000000000000
    cr: 0x24024241 xer: 0x0000000020000004 lr: 0x000000000681b32c ctr: 0x0000000090002f40
    r0: 0x0000000000000000 r1: 0x00000000bfffb5d0 r2: 0x0000000006bc9797 r3: 0x00000000ffffc747
    r4: 0x0000000006bcd050 r5: 0x000000005e682a00 r6: 0x0000000080808080 r7: 0x0000000000000000
    r8: 0x0000000000bcd054 r9: 0x0000000006bcd050 r10: 0x0000000000000060 r11: 0x0000000006adc428
    r12: 0x0000000090002f40 r13: 0x0000000000000000 r14: 0x00000000bfffbb88 r15: 0x0000000000000000
    r16: 0x0000000000000010 r17: 0x00000000bfffbb8c r18: 0x000000000681c594 r19: 0x0000000000000000
    r20: 0x00000000bfffba90 r21: 0x0000000000000000 r22: 0x0000000006bd41c0 r23: 0x0000000006c03020
    r24: 0x0000000006c682a8 r25: 0x0000000006bd8180 r26: 0x00000000000001cc r27: 0x0000000006bd41f0
    r28: 0x00000000fffffffe r29: 0x0000000006bcd050 r30: 0x0000000006c03020 r31: 0x0000000006c03058
    Binary Images Description:
    0x1000 - 0xdafff com.apple.Safari 2.0.3 (417.9.2) /Applications/Safari.app/Contents/MacOS/Safari
    0x525000 - 0x525fff jp.hetima.SafariStand.loader SafariStand-loader version 1.0.1 (6) /Users/quick/Library/InputManagers/SafariStand/SafariStand-loader.bundle/Conten ts/MacOS/SafariStand-loader
    0x529000 - 0x564fff jp.hetima.SafariStand 2.0b14 (123) /Users/quick/Library/InputManagers/SafariStand/SafariStand.bundle/Contents/MacO S/SafariStand
    0x58f000 - 0x591fff com.unsanity.menuextraenabler 1.0.3 /Users/quick/Library/InputManagers/Menu Extra Enabler/Menu Extra Enabler.bundle/Contents/MacOS/Menu Extra Enabler
    0x59b000 - 0x59cfff com.unsanity.snt Menu Extra Enabler version 0.0.1d1 (1.1) /Users/quick/Library/InputManagers/SafariNoTimeout/SafariNoTimeout.bundle/Conte nts/MacOS/SafariNoTimeout
    0x755000 - 0x75569c Flash Player Enabler PEF binary: Flash Player Enabler
    0x5297000 - 0x5299fff com.apple.textencoding.unicode 2.0 /System/Library/TextEncodings/Unicode Encodings.bundle/Contents/MacOS/Unicode Encodings
    0x572c000 - 0x577b3c7 CarbonLibpwpc PEF binary: CarbonLibpwpc
    0x5d3f160 - 0x5d3f212 CFMPriv_CoreFoundation PEF binary: CFMPriv_CoreFoundation
    0x5d40010 - 0x5d400e3 CFMPriv_CommonPanels PEF binary: CFMPriv_CommonPanels
    0x5d401b0 - 0x5d4026b CFMPriv_Help PEF binary: CFMPriv_Help
    0x5d40270 - 0x5d4033a CFMPriv_HIToolbox PEF binary: CFMPriv_HIToolbox
    0x5d40620 - 0x5d406f0 CFMPriv_CarbonSound PEF binary: CFMPriv_CarbonSound
    0x5d42700 - 0x5d42777 CFMPriv_System PEF binary: CFMPriv_System
    0x5d454c0 - 0x5d45596 CFMPriv_HTMLRendering PEF binary: CFMPriv_HTMLRendering
    0x5d45600 - 0x5d456d3 CFMPriv_ImageCapture PEF binary: CFMPriv_ImageCapture
    0x5d45750 - 0x5d45835 CFMPriv_NavigationServices PEF binary: CFMPriv_NavigationServices
    0x5d458a0 - 0x5d45976 CFMPriv_OpenScriptingMacBLib PEF binary: CFMPriv_OpenScriptingMacBLib
    0x5d45a40 - 0x5d45afe CFMPriv_Print PEF binary: CFMPriv_Print
    0x5d45b10 - 0x5d45bdd CFMPriv_SecurityHI PEF binary: CFMPriv_SecurityHI
    0x5d45c50 - 0x5d45d32 CFMPriv_SpeechRecognition PEF binary: CFMPriv_SpeechRecognition
    0x5d49930 - 0x5d49a03 CFMPriv_CarbonCore PEF binary: CFMPriv_CarbonCore
    0x5d49a70 - 0x5d49b43 CFMPriv_OSServices PEF binary: CFMPriv_OSServices
    0x5d49e30 - 0x5d49ef2 CFMPriv_AE PEF binary: CFMPriv_AE
    0x5d49f00 - 0x5d49fc5 CFMPriv_ATS PEF binary: CFMPriv_ATS
    0x5d4a270 - 0x5d4a347 CFMPriv_ColorSync PEF binary: CFMPriv_ColorSync
    0x5d4a3c0 - 0x5d4a4a3 CFMPriv_FindByContent PEF binary: CFMPriv_FindByContent
    0x5d4a870 - 0x5d4a94a CFMPriv_HIServices PEF binary: CFMPriv_HIServices
    0x5d4a950 - 0x5d4aa30 CFMPriv_LangAnalysis PEF binary: CFMPriv_LangAnalysis
    0x5d4aab0 - 0x5d4ab96 CFMPriv_LaunchServices PEF binary: CFMPriv_LaunchServices
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    0x5d4af20 - 0x5d4afe2 CFMPriv_QD PEF binary: CFMPriv_QD
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    0x94a73000 - 0x94ae4fff libstdc++.6.dylib /usr/lib/libstdc++.6.dylib
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